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The City of Redwood City

Invites you to apply for the position of: 

COMMUNICATIONS MANAGER

#2695

The City of Redwood City is a San Francisco Bay Area community located in the heart of Silicon Valley, the technology-rich region extending from the San Francisco shoreline to the foothills of the Santa Cruz Mountains. Redwood City is the third largest city within the County of San Mateo, with over 82,881 residents. The city enjoys an average of 255 sunny days a year, which it boasts via the city slogan: "Climate Best by Government Test."  We are a community that believes in working together to maintain and improve our quality of life. In fact, the City Council of Redwood City formally adopted a "Core Purpose" - Build a Great Community Together. This represents our commitment to community building, which is a crucial part of how we do business every day. Become a part of the team and join us in building a great community!

ABOUT THE POSITION

The City of Redwood City invites you to apply for the position of COMMUNICATIONS MANAGER.  The Communications Manager is an integral member of the City’s management team and is responsible for the development and execution of Redwood City’s communication strategy.  The Communications Manager will lead and develop strategic communications activities that will positively brand the City and engage the community in key City initiatives. The Communications Manager will provide timely, transparent and proactive information to the public; enhance the visibility of the City Council’s strategic initiatives, key messages, and programs; establish and promote the City of Redwood City’s brand; and enable meaningful community engagement in the public process.

The Communications Manager will be responsible for the City’s varied and integrated communications products and services including annual reports, newsletters and other print publications, web, e-news and other online communications, social media, traditional media and public relations, as well as marketing. The position also coordinates related projects involving complex community and cross-departmental issues as assigned, and leads the City’s efforts to strengthen and expand its online and social media presence, and assists with coordinating Citywide community engagement activities.  The Communications Manager will anticipate and identify challenges and emerging issues faced by the organization, and work with the senior management team and staff to recognize communications opportunities and design and execute appropriate strategies to address them.  The position also develops specific outreach strategies to reach population groups that may need assistance in connecting with City services and programs. The Communications Manager will serve as a spokesperson and lead contact on media interactions; build and manage press relationships to achieve accurate coverage of City events, public announcements, projects and programs. Responsibilities may also include supervision over technical and/or professional staff. This position will report to the Deputy City Manager.

Major upcoming communication projects:

• Implement the communications plan for District elections
• Communicate interactive community engagement opportunities to inform the development of the Fiscal Year 2019-2020 budget
• Establish Translation Services protocols for communications materials
• Support the City’s transition to the OpenGov communications and reporting platform
• Plan and coordinate the City’s annual State of the City event
• Lead the City’s Community Satisfaction Survey project

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience

Five (5) years of increasingly responsible, professional level experience in journalism, mass media communication, marketing, public relations or public information. Candidates with public sector, corporate or public relations agency experience are invited to apply. Experience with the latest web-based outreach and engagement technologies and interactive media is highly desirable. Bilingual (English/Spanish) ability is also desirable. 

Education

Equivalent to a Bachelor’s degree from an accredited college or university with major work in Journalism, Public or Media Relations, Communications, Marketing, Social and Interactive Media or a closely related field.

Work Environment:

Essential duties require the following physical abilities and work environment:

Ability to work in a standard office environment with ability to drive to various City and regional locations. Bilingual ability is desirable.

Knowledge of:

• Integrated strategic communication planning and implementation
• Elements and strategies of branding and marketing a public agency to its constituencies
• Advanced principles, techniques and practices of public information, media, marketing and public relations
• Advanced principles and techniques of professional writing, English grammar, spelling, and punctuation
• Cutting edge principles of interactive outreach strategies and technologies, including use of social media, Web 2.0, and other web-based communication tools and technologies
• Principles, practices and concepts of open government and citizen participation; and operational characteristics, services and activities of municipal government

Ability to:

• Demonstrate experience and leadership in managing a comprehensive strategic communications, media relations and marketing program to advance an organization’s mission and goals
• Think innovatively, with a track record for translating strategic thinking into action plans and output
• Utilize excellent writing, editing and oral communication skills
• Prepare a wide variety of effective, professional, attractive and economical communication tools, using both traditional and social media, for a variety of audiences
• Be a team player, be politically astute and practice self-awareness

For a full job description of the position visit: https://www.redwoodcity.org/Home/ShowDocument?id=310

Application Process

The following must be submitted with your application: Professional résumé and a cover letter providing links to documents to your posted public relations or communications work.

Candidates with a disability, which may require special assistance in any phase of the application or selection process, should advise the Human Resources Division upon submittal of application.

All applications including supplemental questionnaires will be reviewed for completion, relevant education, experience, training and other job related qualifications. Those who best meet the stated qualifications and requirements for the position will be invited to participate in the selection process. The specifics of the selection process will be communicated to those selected candidates. Prior to appointment, candidates will be required to pass a background check at no cost to the candidate and a Criminal & DMV Check.

The City of Redwood City is proud to be an Equal Opportunity Employer!

We are an exceptional organization and a leader in the Bay Area.   The values that guide us are:

• EXCELLENCE: Passion to do our best in each moment.
• INTEGRITY: Do the right thing, not the easy thing.
• SERVICE: We care and it makes a difference.
• CREATIVITY: Freedom to imagine and courage to act.

BUILDING MAINTENANCE WORKER II

SALARY:                                              $4192.43 to $5899.19 monthly (26 pay periods annually)

FINAL FILING DATE:                        We are accepting applications until October 1, 2019 at 5 pm.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Building Maintenance Worker II in the Public Works Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of semi-skilled and skilled tasks related to the maintenance and repair of City buildings, mechanical equipment, and related facilities.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Building Maintenance Worker series and is distinguished by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Building Maintenance Worker in that the latter performs advanced journey level work and provides technical and functional supervision to assigned staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Building Maintenance Supervisor and receives technical and functional supervision from the Senior Building Maintenance Worker.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform semi-skilled and skilled building maintenance work involving carpentry, painting, plumbing, and heating/ventilation/air conditioning (HVAC) tasks in the repair and maintenance of City buildings, equipment, and facilities.
• Maintain and repair mechanical systems such as boilers and air conditioners and other air cooling systems; maintain and repair lighting systems in buildings and other city facilities, including parking lots.
• Install, repair, and troubleshoot electrical systems; set-up, test, and maintain burglar and fire alarm systems; repair and maintain a variety of power generators and power compressors.
• Install, repair, and maintain plumbing fixtures/equipment including toilets, pumps, and faucets.
• Install and modify modular furniture configurations, including electric supply; install, repair, and paint/stucco sheetrock.
• Inspect and repair doors, locks, windows, floors, lockers, gates, roofs/down spouts/gutters, and ceilings; inspect various maintenance projects; build forms and mix/pour concrete.
• Work collaboratively with outside vendors and contractors in identifying unusual problems and/or maintaining and repairing City facilities and buildings.
• Report potential safety problems related to City facilities, clean up spills and unsafe conditions as identified; lock and unlock doors of City facilities.
• Repair and maintain ice machines, high pressure wash systems and pumps, and a variety of stoves, refrigerators, dishwashers, laundry washers/dryers and related small appliances.
• Perform set up for events and classes including stage and podium, audio-visual and public address systems, lighting, generators and related equipment.
• Evaluate job needs; purchase parts and supplies if not available in Central Stores.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• General methods and practices used in a variety of building trades, such as carpentry, general construction, electric, plumbing, painting, and heating/air conditioning systems.
• Tools and equipment used in a variety of building construction and maintenance trades; use and purpose of general construction tools and equipment.
• Basic computer skills related to data entry/retrieval.
• Basic principles and practices of record keeping.
• Principles and practices used in the performance of a variety of skilled building trades work, involving carpentry, general construction, electrical, plumbing, painting, and heating/air conditioning systems.

Ability to:

• Learn to perform semi-skilled and skilled work in the maintenance and repair of City facilities, equipment, and related facilities.
• On a continuous basis, know and understand operations, and observe safety rules; intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when installing, repairing, and servicing equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less.
• Learn to solder and weld to make repairs and fabricate parts.
• Learn to operate a computer as necessary to perform job duties, including data entry and retrieval.
• Read blueprints and manuals; work from rough sketches; prepare rough sketches.
• Maintain records related to work activities.
• Work on-call on evenings, weekends, or holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform a variety of semi-skilled and skilled building maintenance tasks involving carpentry, general construction, electrical, plumbing, painting, and heating/air conditions systems.
• Read and understand electrical schematics, troubleshoot electrical issues and make necessary repairs.

EXPERIENCE AND TRAINING

Experience:

• Two years of increasingly responsible experience performing building maintenance and repair work similar to that of a Building Maintenance Worker I with the City of Roseville working in operations and maintenance of a commercial or institutional facility performing building maintenance work such as electrical, carpentry, painting, plumbing, and heating/ventilation/air conditioning (HVAC) tasks.

Training:

• Equivalent to completion of the twelfth (12th) grade GED, or higher level degree; course work or training in one or more of the building trades is highly desirable.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years do you have working with commercial electrical, or HVAC?

• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please provide a specific examples of your experience.

5. How many years do you have troubleshooting maintenance issues that arise in commercial buildings?

• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

6.  Please provide a specific examples of your experience.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

Maintenance Worker I/II
$4,758.00 - $6,701.00 Monthly 
$57,096.00 - $80,412.00 Annually

MAINTENANCE WORKER I
$4,758 - $6,071 monthly
$57,096 - $72,852 annually

MAINTENANCE WORKER II
$5,250 - $6,701 monthly
$63,000 - $80,412 annually

The City of Morgan Hill currently has a vacancy for a Maintenance Worker in the Community Services department. The Maintenance Worker classification is a flexibly-staffed classification of Maintenance Worker I/Maintenance Worker II and the City can fill the position at either level.

JOB SUMMARY:
Under direct supervision of the Maintenance Supervisor, performs a variety of labor and skilled work in the maintenance of streets, parks, street medians, storm drains and related facilities; performs related work as required.

CLASS CHARACTERISTICS:
The Maintenance Worker I is an entry level class in the maintenance series.  This class requires individuals with an aptitude for street and park maintenance work, good physical condition, and a willingness to learn with the opportunity to obtain skills in a variety of maintenance areas.  This class is distinguished from the Maintenance Worker II class in that the Maintenance Worker II is the journey level class of this series who are fully competent to independently perform a number of assigned tasks skillfully and safely, operate equipment, vehicles and power tools as a regular responsibility, and serve as a lead on work projects and crews.

The Maintenance Worker II is a journey level class of this series. Incumbents are competent to independently perform a number of assigned tasks skillfully and safely.The operation of equipment, vehicles and power tools is a regular responsibility of this class, and provide limited lead responsibilities for small crews as required. This class is distinguished from the Senior Maintenance Worker class in that the Senior Maintenance Worker class has supervisory skills and provides day-to-day lead responsibilities and training to other Maintenance staff, directs field work through a crew leader, and performs the most complex work assignments.

The City of Morgan Hill is an AFSCME agency shop. Members of this class must either join AFSCME or pay an agency fee in lieu of membership.

APPLICATION and SELECTION PROCESS:
To be considered for this exciting opportunity, please apply on-line at www.morganhill.ca.gov and submit the following items:

• A completed City of Morgan Hill employment application 
• Responses to the supplemental questions 
• Resume 
• Copy of Certificates (if applicable)

Please note only completed application packets will be reviewed.  The final date to apply is Friday, October 4, 2019. 

Candidates for this position may be required to complete a practical exam and oral interview. The selection process is tentatively scheduled to begin as early as the week of October 21, 2019.
 

AC Transit is currently seeking qualified candidates for the position of Maintenance Superintendent. This position serves as the primary maintenance manager overseeing one of our divisions. Under general direction, this positions plans, coordinates, and directs the cleaning, service maintenance, repair, and overhaul of District vehicles for an assigned operating division. In addition to working with some of the best in the business at one of the largest bus agencies in California, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending and 457 savings plan.

REPRESENTATIVE FUNCTIONS:

• Develops and implements performance goals, objectives, policies, procedures, and work plans for the assigned Maintenance division.
• Analyzes Maintenance department workload for the assigned division; sets priorities, and schedules activities for a complex 24 hour operation.
• Analyzes and maintains a wide variety of computerized and paper records, including buses "out late;" road call statistics and reasons; breakdown reports by specific manufacturer and equipment type; fuel, oil, and lubricant consumption; vehicle repairs; accumulated engine mileage; tire life; and overhaul status.
• Analyzes the causes of unscheduled maintenance, implements reduction plans, reviews results, and modifies as needed to attain on-time performance acceptable to the District. Supervises staff directly, and through subordinate supervisors.Monitors the assignment and completion of projects and jobs, including staff performance.
• Authorizes and monitors the training of division maintenance personnel.
• Counsels employees on problems affecting work performance.Determines the need for discipline, issues adverse letters, and participates in disciplinary or grievance hearings.
• Meets informally with union officials and/or shop stewards to resolve concerns regarding working conditions; in order to avoid grievances.
• Consults with Transportation Department personnel regarding the availability of revenue vehicles, and other requirements.
• Schedules major and minor bus component replacement and overhauls. Coordinates the installation of new equipment, such as wheelchair lifts, and electronic fare boxes.
• Schedules construction, remodeling, or repair of buildings, equipment, and premises.
• Consults with the staff of the Procurement Department and Materials unit to set specifications, and review tool and equipment orders.
• Provides cost estimates to the Claims Department, as well as vehicle failure information pertinent to the resolution of claims.
• Prepares estimates of labor, parts, and material costs for vehicle and facilities maintenance projects and activities.
• Consults with representatives of vehicle and parts manufacturers in regard to District performance requirements, vehicle and equipment wear, failure trends, and other issues.
• Enforces Cal/OSHA laws and District safety rules and regulations.Submits industrial injury reports following OSHA guidelines.
• Initiates and signs all department turn-around documents, including job vacancies and job postings. Ensures the confidentiality and security of all division personnel records.
• Performs periodic personal inspection tours of all division maintenance facilities, including individual shops and buses, during on-duty hours.
• Initiates and responds to correspondence, telephone calls, and emails.
• May be required to temporarily replace or act in the position of the senior District staff member to whom this position normally reports, and may be required to perform some or all the senior staff members representative functions in these situations.
• Performs related duties, as required.

MINIMUM QUALIFICATIONS:

Education: Equivalent to a Bachelor's degree from an accredited four-year college or university in Business Administration, Management, or a similar field.

Experience: Six (6) years of progressively responsible experience in heavy duty-coach maintenance, at least three (3) years of which involved supervisory and/or management level experience and responsibilities equivalent to an AC Transit Senior Maintenance Supervisor.

ADDITIONAL INFORMATION:

Physical Requirements: Must maintain the physical condition necessary to (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to move around a large maintenance facility.

THIS POSITION IS AN UNREPRESENTED AT-WILL POSITION

To apply, visit: https://apptrkr.com/1615176

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.

Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

Please click the links below for complete details regarding this recruitment.

The City of Albany has an immediate opening for the position of Maintenance Worker II.

Under general supervision, the Maintenance Worker II performs a variety of tasks in maintaining streets; storm drainage and sewer systems; parks, landscaped areas, and grounds; buildings; and vehicles, equipment, and tools. May serve as a team leader when working on a specific project with other Maintenance Workers. May be asked to provide informal guidance and “coaching” to new Maintenance Workers.

This is the journey-level classification in the Maintenance Worker series, and requires thorough knowledge, experience, skills, and abilities to perform all or most of the typical City maintenance tasks listed below, either independently or working as part of a team with other Maintenance Workers.

Examples of Job Duties

Duties may include, but are not limited to the following:

• Performs sewer and storm drain maintenance including:  flushing, rodding, and cleaning
• Operates hand and power tools, and light and heavy construction equipment. 
• Paints traffic lanes, markers and curbs; paints by hand, and operates power paint spraying equipment. 
• Understands the fundamentals of signage.
• Operates pressure washing and steam cleaning equipment. 
• Maintains, inspects, and repairs signs and performs graffiti removal. 
• Operates sign pole installation equipment. 
• Operates power street sweeping equipment.

• Performs repairs to the exterior of buildings such as painting and gutter repair; and to interior systems, including plumbing, electrical, carpentry, floor coverings, painting, heating and air conditioning, appliances, locks, and security systems. 
• Provides emergency custodial services, pest control and graffiti removal.

• Performs mowing, weeding, trimming, pruning, cultivating, fertilizing, pest control, planting and cleaning of lawns, trees, plants and parks. 
• Cuts up and removes fallen tree branches and trees. 
• Removes and disposes of trash and litter. 
• Maintains and repairs park equipment and irrigation systems, including time clocks. 
• Operates small trucks, dump trucks, ride-on mowers, walk-behind mowing equipment, weed eaters, edgers, and similar power equipment. 
• Utilizes a variety of tools and related mechanical equipment.

• Operates, and performs basic maintenance and repair, as required.

Minimum Requirements

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• High school diploma or GED, or completion of a job or technical training program in general construction, street maintenance, grounds keeping, building trades, or a closely related field; and

• Four years of directly-related work experience; and

• Must be able to work occasional nights and weekends; and

• Must possess a valid California Class C Driver's License and a satisfactory driving record; and

• Must possess knowledge of the basic principles, methods, materials, tools, terminology, techniques, safe work practices, and problems associated with the maintenance of streets, sewers, storm drains, grounds, landscaping, buildings, vehicles and equipment. 

SPECIAL REQUIREMENTS

The Maintenance Worker II may be exposed at times to raw sewage and associated waste matter.  In the event the State of California issues regulations requiring technical certification of sewer maintenance workers, employees in this classification will be required to obtain and maintain the technical certification required by the State.

The Ideal Candidate

• Can establish and maintain positive, cooperative working relationships with other Maintenance Workers and Public Works staff members, other City employees, contractors, and the general public.
• Has an excellent work ethic.
• Enjoys learning new techniques and exploring ways to improve efficiency; is resourceful and innovative.
• Follows safe work practices and procedures.
• Has an excellent customer service philosophy.

Benefits

The City's excellent benefits package includes:

Retirement

• CalPERS Classic Members (employees hired on or after January 1, 2013, and defined as “classic” PERS members) participate in a 2% @ 60 retirement formula
• New CalPERS Members as defined by PEPRA (employees new to PERS or with greater than 6 months gap in service with PERS) participate in a 2% @ 62 formula
• This position participates in Social Security

Health Insurance

• 9 CalPERS Health Plans to choose from.  Employer-paid family health insurance up to the Bay Area/Region 1 Kaiser premium rate
• Alternative Benefit: Elective paid leave with a quarterly cash out at the Bay Area/Region 1 Kaiser single premium rate for employees choosing to opt out. Must provide proof of outside coverage.

Dental, Orthodontia, Life Insurance, and Disability

• Employer paid dental insurance through Delta Dental
• Supplemental Orthodontia reimbursement plan
• Employer paid life insurance in the amount of $20,000
• Employer paid long-term disability insurance
• Employee contributes to State Disability Insurance (SDI)

Other Optional Benefits

• Vision Insurance (VSP) - with competitive rates
• Section 457 deferred compensation program, administered through ICMA
• Section 125 flexible spending benefits plan for health care and dependent care expenses
• Commuter Checks

Leave

• 11 days of vacation per year (increases with years of service)
• 14 days of holiday pay per year
• 12 days of sick leave per year

Selection Process

Interested individuals are encouraged to apply online today!  Your completed application materials must detail any relevant education and experience you have.  The tentative recruitment schedule is as follows:

• Deadline to Submit Application:  October 20, 2019 at 6:00pm
• Written Examination: November 5, 2019 at 6:00pm
• Oral Board Interviews: November 19, 2019

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The City of Albany is an equal opportunity employer and does not discriminate against race, color, gender, gender identity, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at (510) 528-5715 at least five business days prior to any examination.

The City is seeking an experienced Community Relations Manager with outstanding interpersonal and analytical skills, political savvy and a willingness to work cooperatively and collaboratively with the media, elected officials, community leaders and other governmental agencies. The ideal candidate is a high-functioning, productive self-starter that possesses strong written and verbal communication skills and exercises independent judgment. Spanish bilingual skills are highly desirable.

SPECIAL INSTRUCTIONS: All applicants must provide proof of education at the time of application or submit to the Human Resources Department prior to the final filing date. Applications are incomplete without the required document.

Summary of Duties: Under the general direction of the City Manager or designee, develops, organizes, directs and evaluates a comprehensive communications and marketing program; implements marketing, public relations and media outreach activities for the City; provides support to senior management staff and the City Council in the strategy and approach to public information/relations activities; leads the City's team to develop and implement the City's online and social media presence and interactive outreach strategy.

Distinguishing Characteristics: The Community Relations Manager is a single-position classification in which the incumbent is assigned to the Office of the City Manager developing, implementing and supporting Citywide communication efforts. Receives general direction from the City Manager or designee.  May provide technical and functional supervision of lower level staff.

Essential Job Functions:

(These functions are representative only. Management reserves the right to add, modify, change or rescind related duties and work assignments.)

• Administers the City's marketing, public information, and media relations and communications programs; serves as City spokesperson with the media for the City and all departments; provides or arranges for 24-hour response to media inquiries.
• Maintains media relations, responding to inquiries and initiating contact as required; provides resources and photography support to news media.
• Prepares communication content in newsletters, news releases, City website, and electronic communications; prepares speeches, scripts, responses and related materials for public information purposes to strengthen and promote the City's identity.
• May manage contracts and contractors in the photography, videography, video editing and broadcasting of City related events.
• Serves as City website content administrator and establishes policies and standards related to the content, value and identity of the website.
• Serves as a resource and consultant to City departments in the development of communication with the community at large, with targeted group programs, and related to important issues.
• Develops and supervises the delivery of specific outreach efforts to targeted population groups  to connect them with City services and programs.
• Provides Citywide training in various aspects of community relations including media and camera presence and writing style.
• Supports City departments in the development of project-based communications, focus groups or other methods of communicating with the public and news media.
• Responds to major incidents as requested; provides public information to news media and coordinates information flow and dissemination.
• Implements, and updates policies and procedures for community relations, media relations, and public information.
• Coordinates City ceremonies, workshops, and meetings as assigned; plans special City events and celebrations as required.
• Prepares and administers program budget; prepares related Request for Proposals and evaluates proposal for contracted services.
• Plans, assigns, directs, reviews, and evaluates the work of staff as it relates to media communications and public engagement; trains staff in work procedures; maintains liaison with representatives of various City Departments.
• May serve as a representative to community meetings as well as to civic and neighborhood events on behalf of the City.

Minimum Qualifications:

Knowledge of:

• Public information and public relations concepts, principles, methodology and techniques.
• Principles and practices of digital outreach, public relations and marketing.
• Principles and practices of social media development.
• Pertinent local, state and federal laws and regulations.
• Principles and practices of graphic design and media productions.
• Various forms of mass media including print, broadcast, and the Internet.
• Principles and practices of budget development and monitoring.
• Structure and content of the English language including spelling, punctuation, grammar and rules of composition.
• Principles of supervision, training, and performance evaluation.
• Office methods, procedures, software, and equipment.

 
Ability to:

• Effectively coordinate and implement public affairs programs using various forms of media including print, broadcast and the internet.
• Effectively serve as City's spokesperson and maintain a professional image.
• Prepare clear, concise and complete documentation, reports and correspondence.
• Prepare and present organized and accurate oral reports, statements and presentations.
• Represent the City effectively in meetings with governmental agencies, community groups, boards and commissions, and the public.
• Collect, evaluate and interpret varied information and data, either in statistical, narrative or verbal form.
• Communicate effectively with staff, elected officials, lobbyists, legislators, and other government officials.
• Make effective presentations using a variety of presentation techniques and methods.          
• Work effectively in time-sensitive situations and meet deadlines; coordinate multiple projects and complex tasks simultaneously.
• Operate a computer using a word processing and business software and other office equipment
• Communicate effectively and clearly, both orally and in writing.
• Establish, maintain and promote effective working relationships with employees, other agencies, elected officials, and the public.
• Work independently and as a team member; recognize and set priorities and meet deadlines.
• Observe safety principles and work in a safe manner.

 
 
Education: A Bachelor's degree from an accredited college or university in Communications, Public Relations, Journalism or closely related field. A Master's degree in a related field of study is highly desirable.

Experience: Four years of increasingly responsible experience in public communications, public relations or other closely related experience.

Licenses and Certifications: A valid State of California Driver's License. An accreditation in Public Relations from the Public Relations Society of America (PRSA) is highly desirable.

Physical Demands and Working Conditions: Position requires prolonged sitting, standing, walking, reaching, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work-related documents and using computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag, and push files, paper, books and documents weighting up to 25 pounds is also required.

Travel to various locations within and outside the City of Salinas including the attendance at professional meetings, seminars, conferences and training activities. Work beyond normal business hours, including nights, weekends and holidays, and in response to emergency situations, as necessary.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Definition:

Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

Examples of Essential Duties:

The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.

1. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
2. Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
3. Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
4. Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
5. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.
6. Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.
7. Updates and maintains electronic records and logs of data pertaining to calls and activities.
8. Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).
9. Act in the place of records staff for after-hours walk-in visitors to the Police Department.
10. May assist with the training of new communications personnel.

Minimum Qualifications:

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public; Work various shifts including nights, weekends, holidays, and intermittent shifts as needed.

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS: This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wearing during work hours.

EXPERIENCE AND EDUCATION:
Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Completion of college-level coursework is highly desirable .
• A minimum of one year of public safety dispatching and/or basic clerical experience is required.
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience.

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

Salary and Benefits:

$91,312.00 – $110,994.00 annually DOE

This is a non-exempt position represented by the Police Officers Association.

• Retirement: CalPERS retirement plan for Classic members is 2% @ 60 with employee paying a contribution of 7%. PEPRA employees participate on a 2.0% @ 62 plan, with employee paying 6.75% of the retirement contribution. Benefits based on highest three years of compensation. The City does not participate in Social Security.
• Health Plans: Choice of HMO or PPO plans through CalPERS Health with most family plans covered at 100%. Employees who waive coverage may receive stipend of $350 per month.
• Dental/Vision: City also offers a dental and vision reimbursement plan.
• Flexible Spending Plan: Dependent care and health care reimbursement plan available
• Deferred Compensation: Voluntary participation in either Nationwide or ICMA-RC
• Holidays: 10 annual holidays, plus two floating holidays OR Holiday Compensation
• Vacation: 10 days annually
• Sick Leave: Allowance of 12 days annually

APPLICATION PROCEDURE
A complete City application, cover letter, resume, and testing documents must be submitted online at the City's websiteOpens a New Window..

Applicants must also submit proof of successful completion of either the Criticall Dispatcher test with a passing score or the P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. The P.O.S.T Entry-level Dispatcher Test will be held at the South Bay Regional Public Safety Training Coyote on 8/27/19, 9/30/19, 10/25/19, and 11/26/19. The Criticall Dispatcher tests will be held at the South Bay Regional Public Safety Training Coyote on 9/5/19 and 10/2/19. Please make arrangements to sign up for one of these tests in advance. Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

Additionally, A typing certificate certifying a minimum of 40 wpm dated within one year of the application date must be submitted along with the City application. Online typing certificates will not be accepted. If you do not have a typing certificate, please schedule an appointment at a vocational school, or a staffing agency.

SELECTION PROCESS
The recruitment will remain open until filled. Applicants most closely matching the City’s desired qualifications and organizational needs will be invited to participate in the interview process. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a physical, reference checks and a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; However, failure to disclose a conviction will result in disqualification or termination.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

THE POSITION:

Under general supervision, the Clinical Supervisor plans, organizes, participates in and oversees the clinical work and clinical staff of Youth and Family Services, including coordinating crisis and counseling intervention services, providing technical expertise, guidance and supervision for clinical staff, administering the clinical intern program, and performing related duties as required.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Plans, organizes, assigns, supervises, reviews, and evaluates the work of clinical staff; recommends selection of clinical staff; trains clinical staff and provides for their professional development; administers discipline as required. 
• Provides clinical expertise and consultation to clinical staff, interns, and police officers.
• Administers the clinical intern program; actively participates in intern recruitment, placement, training, and completion of all documentation required by educational institutions. 
• Provides group and individual counseling to youth and provides family therapy when appropriate, including the most challenging cases; provides crisis assessment and intervention; develops treatment plans and implements interventions; coordinates and follows up on referrals to relevant agencies and service providers; and provides follow-up support to students and families.  
• Conducts assessments of youth, individuals and families to identify appropriate resources and provide referral services.  
• Works in close collaboration with the Program Manager to develop and implement consistent standards and practices in clinical operations; develops and/or revises policies and procedures in response to changing client and organizational needs; participates in the development of Youth and Family Services goals and objectives. 
• Coordinates and responds to the rare occasions of crisis Union City Police Department call-outs and other community emergency situations as needed. 
• Ensures that staff remains current in the professional, legal and ethical standards of the profession; provides training and workshops as necessary for clinical staff and interns.
• Conducts and participates in meetings, trainings, and workshops with community partners, schools, and guardians to ensure high-quality delivery and coordination of services.
• Develops and maintains relationships with all stakeholders, including other social welfare agencies and organizations; conducts presentations and workshops for guardians on various educational topics.
• Works with the Program Manager to develop, track, and compile clinical program data and statistics; prepares various local, state and federal reports as necessary.