The City of Glendora seeks an energetic, enthusiastic and motivated professional to join the Human Resources and Risk Management Department Team. The Human Resources and Risk Management Technician should be an individual with strong compassion, willingness to help others with patience and tact and thrives in a strong and close team environment. We seek someone that is dedicated, loyal and committed to making a difference in support of employees and the department’s overall goals and objectives. This is a valuable opportunity to gain exposure and experience in all facets of Human Resources and a comprehensive Risk Management program. If you are fulfilled by working in a fluid, very fast paced and highly confidential environment, and can multitask while collaborating with a cohesive team, and have stellar communication and organizational skills then this is the opportunity for you!
Under general supervision, performs a variety of responsible administrative, technical and clerical duties related to the City’s Human Resources and Risk Management functions; performs work in the administration of employee benefits, recruitment, testing, selection of job applicants; risk management, safety, workers’ compensation, general liability and training programs; performs related duties as required. The Human Resources and Risk Management Technician is an intermediate technical position in the human resources and risk management field. May direct subordinate staff in execution of assigned duties.
Some of the typical duties of the Human Resources and Risk Management Technician include but are not limited to, the following:
- Performs a wide variety of routine and complex office, clerical, and administrative support duties; assists the department head with a variety of technical and administrative tasks using discretion and independent judgment.
- Assists in the administration, coordination, and implementation of employee benefit programs including open enrollment, employee eligibility, distribution and/or communication of medical, dental, vision, flexible spending accounts and other insurance benefits, COBRA and HIPAA notifications and enrollments and processing of benefit enrollment and change forms.
- Demonstrates an understanding of applicable policies, procedures, and work methods associated with assigned duties; responds to questions and concerns from the general public; provides information as appropriate; receives visitors and telephone calls directing them to the appropriate information source; represents the City to all callers and visitors in a professional and courteous manner.
- Assists with the coordination of Human Resources and Risk Management Department functions and maintains personnel records and files; conducts employee orientations; maintains schedules of personnel transactions to ensure timeliness of various personnel actions, including performance evaluations and merit step advancements; processes related documents; recommends changes to various department forms and manuals.
- Participates in the administration of employee recruitment, testing, and selection of job applicants for appointment to City positions; prepares job flyers and advertisements of forthcoming recruitments; assists in applicant screening and test selection; proctors employment examinations, creates eligibility lists and notifies candidates of results; makes appointments for pre-employment medical examinations, fingerprint processing and background checks; receives confidential information on all candidates for employment; maintains continuous surveillance over recruitment and selection procedures to ensure compliance with federal and state guidelines.
- Provides technical assistance and information for a variety of human resources and risk management projects or reports by researching, compiling, and organizing data and responds to salary and benefits surveys.
- Provides information and general assistance to City employees and the general public relating to job vacancies, examinations, results of examinations, and applicable human resources rules and regulations; provide information to job applicants regarding eligibility and employment possibilities for City employment;; provides assistance to City departments on a variety of personnel issues.
- Assists in the administration of the City’s workers’ compensation program; verifies that appropriate forms are completed and procedures are followed; may discuss workers’ compensation claims with departmental staff, medical and legal resources, and Human Resources and Risk Management Director to determine course of action; may provide liaison to other City staff, claims adjusters and investigators in the disposition of claims; maintains related files and documentation.
- Assists in coordinating the City’s liability claims; provides assistance to departmental and third party administrators; researches claims and provides information as requested; assists in coordinating the City’s Injury and Illness Prevention program; coordinates safety training; makes arrangements for on and off site employee training programs; assists in monitoring the City’s general insurance program; researches and compiles necessary data for annual renewals, coordinates acquisition of certificates of insurance.
- Assists with the processing of requests for catastrophic disability leave, FMLA and CFRA leaves of absence; prepares required correspondence and maintains leave logs; explains regulations and procedures to employees and operating departments; assists with related SDI and paid family leave claims.
For a complete job description, applicants may go to the City’s website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.
Education and/or Experience
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be completion of High School supplemented by at least two years of college level course work in business administration, human resources or a closely related field AND three years of clerical and technical experience in the Human Resources and Risk Management field.
Knowledge and Skill Levels
Knowledge of federal and state laws, rules, and regulations relating to employment practices, liability claims, workers’ compensation and benefits administration; principles and practices of human resources administration including recruitment, selection and testing rules, regulations and procedures; basic principles of research and report preparation; general office procedures; related secretarial and general office methods and techniques; records processing and maintenance procedures and systems; preparation of complicated documents requiring specialized typing. Ability to administer, coordinate and monitor multiple projects and meet appropriate deadlines. Skill in the operation of a variety of office equipment, or operation of word processing equipment at a comparable rate; use designated computer software, auxiliary programs and computer equipment.
Special Requirements:
Possession of or ability to obtain a Class C California driver’s license and a satisfactory driving record during the course of employment.
INTERVIEWS: TENTATIVELY SCHEDULED FOR WEEK OF JUNE 18, 2018.
APPLY ONLINE AT: www.CalOpps.org CLOSING DATE: JUNE 13, 2018 AT 4:00 PM. A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website. The City of Glendora is an Equal Opportunity Employer. The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability. Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.
