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FINAL DATE FOR FILING: January 24, 2019.

THE POSITION

NOTE: This recruitment schedule was amended on January 17, 2019 to extend the closing date. Final Closing Date will be January 24, 2019.

Are you ready to enhance your career in IT with a purpose?  If so, the County of San Mateo's Department of Public Works (DPW) has an exciting opportunity for you to bring your technical skills, willingness to learn, and eagerness to help others!

We are seeking a multi-disciplined, technically, and analytically strong Senior Information Technology Analyst (Sr ITA) to be one of the leads of our Business Systems & Support (BSS) team.  

As one of the leads of the Business Systems & Support (BSS) team, the incumbent will have the opportunity to work with users and BSS team to provide new and innovative ideas to meet the information technology needs of DPW. The role will require building strong working relationships and providing excellent customer service with all levels of within the County, including executives, management and line staff in order to coordinate the efforts of department resources.
 
Additionally, this position is a multi-faceted role that provides complex technical analytical support to department information systems in the following general areas: application support, database/reporting, infrastructure/server/network support, and desktop support. The Sr ITA may serve as project lead on system installation and/or software application support projects; and/or oversees the work of Information Technology Analysts and/or Technicians in a lead capacity. 

Join Our Team!
The Department of Public Works is unique by being one of the few departments in the County of San Mateo to have its own internal IT unit. BSS is a small group of dedicated IT staff who are responsible for a wide-range of roles in Information Technology: from managing core IT functions to providing GIS support to handling access control.  Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including: desktop support, enterprise application support, design/ implement/ maintain server and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities. We are a team that values teamwork, positivity, customer service, and collaboration!

The ideal candidate will demonstrate the following characteristics and experience:

• Have at least four years of experience successfully performing technical and analytical duties to support automated system operations and related software applications.
• A multi-role analyst who has the ability to be very technical and be a long range, strategic thinker.
• Strong experience in supporting Enterprise level applications.
• Experience with IT project planning and management.
• Knowledge of ITIL Service Management and IT best practices and performance measures.
• Strong knowledge of normalized databases; SQL queries and statements.
• Knowledge of server virtualization concepts and implementation.
• Knowledge of Active Directory, Group Policy, and user permissions.
• Knowledge of network concepts in a production/enterprise level; Wi-Fi technologies in a production/enterprise environment.
• Have thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.
• Have great troubleshooting skills, attention to detail, and have the ability and interest to quickly master new technologies and computer applications.
• Be a problem solver with strong interpersonal, verbal, and written communication skills to effectively communicate with diverse groups.
• Occasional on-call duties may be required.

Examples of Duties/Responsibilities include, but are not limited to:  

• Enterprise Applications
  • Support major Department applications such as Cost Accounting and Asset Management.
• Database
  • Support Department databases in the following database systems: SQL Server, Oracle, MySQL, and MS Access.
• Web technologies
  • Manage and oversee public facing Internet and internal Intranet site using Drupal and SharePoint.
• Desktop Support
  • Provide desktop support to department employees.
  • Assist in troubleshoot printer issues.
• Reporting
  • Aid in creating/modifying reports using the following programs: Crystal Reports, Microsoft BI, and SQL Server Reporting.

Additional Desired Responsibilities (not needed, but plus to have):

• Cloud Infrastructure
  • Assist with deploying file/backup infrastructure to cloud.
• Infrastructure
  • Manage Department server infrastructure using virtualization technology (VMWare).
  • Provide general networking support.

NOTE: The eligible list created from this recruitment may be used to fill other future vacancies.

QUALIFICATIONS
Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications, presentation graphics, client/server applications, communications protocols and intranet/internet.
• Record keeping and filing principles and practices.
• Job planning and prioritizing techniques for self and others.
• Principles and practices of leadership and mentoring.

For the applications support area

• Operations, purposes, and functions of the application being supported.
• Information needs and requirements of the systems users.

For the database administration support area

• Database design, implementation, maintenance, and integration techniques.
• Database troubleshooting and recovery procedures.
• Database and data dictionary concepts, database file structures, and operating system interfaces.
• Quality control methods used to assure data accuracy and integrity.

For the server/production support area

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the desktop support area

• Computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad based applications.
• Respond effectively to user problems and needs.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Evaluate, recommend, develop, implement, test and install software applications.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Organize work, set priorities for self and others and meet critical deadlines.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Maintain accurate records and files.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Physical Requirements

• Walks, sits and reaches by extending hands and arms in any direction on a consistent and daily basis; stoops, kneels, crouches, and crawls on an occasional basis.
• Uses finger dexterity to pick, pinch and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis.
• Communicates verbally by listening and talking on a consistent and daily basis.
• Dependent upon assignment, frequently uses upper extremities to exert force to push and pull objects weighing up to 75 pounds and frequently lifts and carries items weighing up to 50 pounds.

Note:  Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

APPLICATION/EXAMINATION
Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

~Tentative Recruitment~
Final Filing Date: January 24, 2019
Screening: January 29, 2019
Panel Interviews: February 12 and/or 13, 2019

HR Contact:  Christina Chan (010419) (Senior Information Technology Analyst - V234)

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Belmont is seeking a Senior Lifeguard to supervise the Summer Aquatics Program.

• Must hold current Lifeguard Training, CPR/AED and First Aid Certificates. With proof of payment, the City will reimburse you for the cost of the lifeguard certification training at the end of the aquatics season.

*For more information on Lifeguard certification please visit:

http://www.redcross.org/take-a-class/program-highlights/lifeguarding

http://bappoa.org/classes/category/lifeguarding/

Typical shift is from 9:30am-5:00pm Monday-Friday.

• Must have at least one year of supervisory experience.

• Water Safety Instructor (WSI) certification preferred.

• Must be available for paid training June 12 - June 14, 2019.

• Must be available for the summer aquatics season June 17 - August 2, 2019.

• Pool closed July 4, 2019 for the Holiday.

Are you passionate about aquatics? If so, the City of Belmont invites you to apply to our Lifeguard and Swim Instructor positions.

Monday – Friday Shifts - NO WEEKENDS!

Lifeguard I / Swim Instructor I $14.75 – 17.93

Lifeguard II / Swim Instructor II $15.53 – 18.87

• All positions must hold current Lifeguard Training, CPR/AED and First Aid Certificates. With proof of payment, the City will reimburse you for the cost of the lifeguard certification training at the end of the aquatics season.

*For more information on Lifeguard certification please visit:

http://www.redcross.org/take-a-class/program-highlights/lifeguarding

http://bappoa.org/classes/category/lifeguarding/

•Must be available for paid training June 12 - June 14, 2019.

•Must be available for the summer aquatics season June 17 - August 2, 2019.

•Pool closed July 4, 2019 for the Holiday.

FLEET AND FACILITIES MANAGER

DEFINITION:

Under general direction, plans, schedules, manages and supervises the programs and activities associated with facilities maintenance, facilities planning and capital projects, fleet operations and maintenance and disposal and acquisition of new vehicles and equipment; manages and develops outside contracts, vendors, and project budgets; assures regulatory compliance and economy in all programs; performs related work as required.

SUPERVISION EXERCISED AND RECEIVED:

The position supervises contracts and staff as assigned.  The Fleet and Facilities Manager receives direction from the Deputy Fire Chief and Fire Chief.

DUTIES AND RESPONSIBILITIES:

The duties and responsibilities listed below are illustrative only and are not meant to be a full and exhaustive listing of all of the duties and responsibilities of the classification.

Plans, organizes, and manages the maintenance, operation, inspection, installation and repair of facilities as assigned; prepares work plans and schedules.

Supervises and manages safety training and work task procedures; assigns, supervises, trains, inspects and evaluates work of contract personnel; delegates field responsibilities and functions to Department staff as necessary.

Collects data such as work requests/job orders, inventory, equipment replacement, purchasing, fixed assets; reviews plans and specifications for input into computerized programs; prepares and submits data for B.M.P. (Best Management Practices) reports.

Plans, schedules and participates in vehicle and equipment maintenance assignments; sets priorities for work involving vehicle maintenance, repair, and purchases/replacements as well as mechanical equipment maintenance, repair and purchases/replacements; plans and schedules vehicle and equipment maintenance/repair activities; develops programs for routine and preventive maintenance of vehicles and equipment; prepares work plans and schedules.

Receives, evaluates and processes work requests from Department; and determines priorities and methods necessary to achieve objectives; advises management staff of work in progress, operating problems and actual or potential delays.

Supervises and manages safety training and work task procedures; directs, assigns, supervises, trains, inspects and evaluates work of contract personnel.

Coordinates computerized system to track vehicles and equipment, work orders, time and materials, and prepare periodic charge-back reports; prepares periodic reports and summaries; and directs and participates in the maintenance of records of work activities.

Coordinates projects with other agencies and outside contractors; assists in the determination of the need for use of contractors; prepares contract documents and specifications; participates in vendor/contractor selection; administers contracts; reviews and evaluates the work of contractors; determines contractual compliance; reviews and approves billings and charges for services.

Administers programs and processes and makes decisions in accordance with established rules and regulations, policies and procedures and guidelines; participates in the development of department/division rules, policies and procedures, goals and objectives, and priorities; coordinates external compliance programs including the CHP BIT inspection program.

Assists in the preparation of the department budget; prepares and submits budget for assigned division and program areas; monitors budget expenditures; prepares cost estimates for maintenance, repair, and program activities.

Evaluates equipment for purchase and assists in the development of specifications; orders materials and supplies; approves orders of materials and supplies by other staff associated with program area.

Responds to questions, complaints and emergency calls and takes appropriate courses of action.

Performs related work as assigned.

JOB-RELATED QUALIFICATIONS:

Knowledge of:  Principals, practices and methods of vehicle and equipment management; applicable federal, state and local laws, codes and regulations, including safety regulations and procedures; effective supervisory and management principles and practices; methods, materials, terminology, and tools and equipment associated with facilities and systems construction, repair and maintenance; design drawing and specifications; budgeting, accounting and purchasing methods and principles; methods, materials, terminology, and tools and equipment associated with vehicle and equipment maintenance and repair; business mathematics; design drawing and specifications; effective methods of record keeping and inventory control; computerized maintenance management systems; training and employee development programs; business correspondence, report writing, and English usage, including spelling, punctuation and grammar. 

Skill in: Preparing budget analysis, cost projections and cost-benefit analyses; managing complex projects; operating required tools, vehicles and equipment in a safe manner; communicating clearly and concisely, both orally and in writing; training, evaluating and instructing staff; operating office equipment, including computers and associated software applications; scheduling and implementing an effective preventive maintenance program; troubleshooting equipment problems and estimating staff, materials and supplies required to perform maintenance and repair work; maintaining accurate records of materials supplies and work performed; and reading and interpreting plans, specifications and manuals for a variety of vehicles and equipment; reading and interpreting contracts. 

Ability to:  Plan, organize, direct, schedule, supervise, and review activities of assigned staff; prepare projects and see them to completion; interpret work from sketches, blueprints, and maps; prepare and review plans and specifications; analyze problems, evaluate alternatives, and make sound decisions and recommendations; present clear and concise oral and written reports; interpret and apply pertinent provisions of the Department’s Rules and Regulations, Department policies and other laws related to human resources administration; plan, prioritize and direct divisional programs; use tools and equipment associated with the  functions assigned to supervise; establish and maintain effective working relationships with those contacted in the course of work; exercise good judgment and make appropriate decisions; learn and use a variety of computer software applications related to the work; perform related duties as assigned.

Develop effective customer service policies and procedures; use computer applications related to the work; prepare periodic and special reports and correspondence related to the work of the division; perform vehicle and equipment repair and testing; establish and maintain effective working relationships with those contacted in the course of the work.

Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.

EDUCATION AND TRAINING GUIDELINES:

Any combination of education and training that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way would be:

Education: A high school diploma or equivalent and technical training and/or certification in vehicle repair. Equivalent to an AA Degree in Automotive Technology is desirable.

Experience: Five years working experience at journeyman level as a mechanic performing vehicle and equipment repairs and at least one year experience in a supervisory capacity.

Experience with large and/or specialized vehicles, such as fire engines, police cars, and/or trucks, is very strongly desired.

LICENSES, CERTIFICATES AND REGISTRATION:

License: Possession of a valid California Class "C" and Class “B” Driver's License upon appointment.  Must maintain valid licenses with appropriate endorsements and a good driving record; meet requirements for renewal of required licenses.

Certifications: Possession of ASE Certification in air conditioning, brakes and electrical systems or equivalent highly desired.

SPECIAL REQUIREMENTS:

Ability to stand for long periods of time; ability to climb, stoop, squat and bend to diagnose and repair vehicles and equipment; ability to discern color; ability to work effectively with all levels of staff; ability to develop and maintain records and automated systems for tracking and monitoring work and inventories.

To View Job Announcement, click on Job PDF link below:

Applications accepted until Tuesday, January 22, 2019 OR upon receipt of the first 200 applications- whichever occurs first.

Written Exam: Tuesday, February 12, 2019

Oral Exam: TBA

Resumes are not accepted in lieu of completing a City application.

Incomplete applications will not be accepted.

DEFINITION

Under general supervision, performs preventative, corrective and emergency maintenance, construction and repair to distribution system facilities; handles public relations in the field; and performs other duties as assigned.

Distribution System Maintenance Worker I is the entry-level class and Distribution System Maintenance Worker II is the journey level class in the series. Incumbents in the Distribution System Maintenance Worker I class will progressively perform most of the duties required in the series but are not expected to function at the same skill level and will usually exercise less independent direction and judgment on matters related to work procedures and methods. Work is usually supervised while in progress and fits an established pattern that has been explained in detail as they arise. Under the flexible staffing concept, Distribution System Maintenance Worker II positions that may become vacant may reasonably be filled at the Distribution System Maintenance Worker I or Utility Maintenance Worker level for training purposes.

Positions in the Distribution System Maintenance Worker II class are flexibly staffed and normally filled by advancement from the Distribution System Maintenance Worker I class, or when filled from the outside, require prior specific experience in building related and/or water/water-delivery-related construction and maintenance. Appointment to this class requires the employee to be performing substantially the full range of water/water-delivery-related construction and maintenance duties and to meet the qualification standards for the class. This class requires the ability to work independently exercising judgment and initiative. Duties will normally require the ability to operate the full range of tools and mechanical equipment related to water maintenance.

EXAMPLES OF DUTIES

Assists as a member of a crew or individually installs or repairs water lines, service connections, meter, valves, and other water infrastructure facilities; digs ditches and excavations using pneumatic, hydraulic and hand tools; back fills trenches and excavations; cuts, threads and assembles pipe; caulks water lines; makes new service connections installing meters and boxes and tapping main lines; installs, repairs, and replaces fire hydrants; drives a truck hauling workers and materials; may work swing or graveyard shift; responds to service requests; responds to emergency calls; keeps records of materials used or performed; may assist in the testing and repair of water meters; operates compressor, air tools, tampers, backhoe, front loader and other related construction tools. Regularly prepares routine reports and logs including daily activity reports. May undertake minor carpentry, plumbing, cement work and electrical work.

MINIMUM QUALIFICATIONS

Knowledge of: Preventative maintenance, repair and record-keeping procedures of a typical water distribution system; methods and equipment used to install, repair and maintain water distribution infrastructure; occupational hazards, safety precautions and principles of accident prevention.

Ability to: Safely use hand and power tools; operate and service pumps, motors and other mechanical equipment; perform the more skilled tasks required in the field operation of a water distribution system; make arithmetic calculations involving fractions, decimals and percentages; use CRTs, PCs, and computer-based data systems; understand and follow oral and written instructions; demonstrate a high degree of mechanical aptitude; read maps; accurately mark locations of underground facilities; work in adverse weather conditions which require exposure to wind, rain and cold temperature; work in atmosphere which often involves noise, noxious odors, gases, contact with water and/or wastewater, and risk of bodily injury; maintain an appropriate public service demeanor and positive customer service interactions; report back to work to respond to after hour call backs and to report to duty during an emergency; adhere to Standby Duty Procedures; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Physical Capability to: Perform moderate, and sometimes strenuous, sustained manual labor; walk, climb, lift, crawl, stoop and bend to reach work; work safely in confined spaces; work outdoors in temperature extremes and inclement weather.

Experience:

Distribution System Maintenance Worker I, entry level: one (1) year, full-time, paid experience in construction, maintenance, or other semi-skilled, physical work.

Distribution System Maintenance Worker II: two (2) years of full-time, paid experience in construction or maintenance work in a water utility system or the plumbing trade.

Education:

• Distribution System Maintenance Worker I, entry level; completion of the tenth grade. Graduation from high school or the equivalent is desirable and required to advance to Level II in the classification series.

   

• Distribution System Maintenance Worker II: Graduation from high school or equivalent

   

  License:

   

• Possession of a valid, Class C, California Driver’s License at the Distribution System Maintenance Worker I level.

   

• To be appointed to the Distribution System Maintenance Worker II Level, individual must possess a valid Class B California Driver’s License (including acceptable driving record) and a Water Distribution Operators License D1 issued by the Department of Health Services.

Applications will be accepted until Monday, February 4, 2019.

Written Exam: Tuesday, February 19, 2019.

Resumes are not accepted in lieu of completing a City application.

Incomplete applications will not be accepted.

DEFINITION

Under supervision, performs electrical, preventive and corrective maintenance, modifications of existing equipment and the installation of new electrical equipment used within the wastewater treatment plant, the wastewater lift stations and the potable water pump stations and equipment; on 24-hour emergency call for electrical repairs; and performs other duties as assigned.

EXAMPLES OF DUTIES

Installs, repairs, maintains or replaces electrical equipment including but not limited to, motor control centers, generators, switchgear panels, variable frequency drives, pump controllers, large distribution breakers, motors of various sizes and voltages, ground fault systems, magnetic and solid state starters, building lighting and power, HVAC equipment, reduced voltage transformers, SCADA control systems, fused disconnects, and various size and types of lighting. Shall review plans and specifications, may inspect electrical components to be installed during new construction, equipment replacement or modification. Shall maintain equipment records on the computerized maintenance system and update drawings as required.

MINIMUM QUALIFICATIONS

Knowledge of: Electrical tools including but not limited to, basic hand and power tools, electric cable puller (mule), conduit benders (both hand and hydraulic), MEGGER, phase rotation meter, VOM meter, hydraulic knock-out tool, hand and power threading equipment, accepted safety practices and standards related to both personnel practices and proper handling and installation of equipment and systems. National Electrical Code; installation, operation and maintenance of motor control centers, power generation equipment, pumping control equipment with all types of motors.

Ability to: Read and interpret electrical diagrams, plans and electrical codes. Instruct others in preventive maintenance and corrective maintenance of electrical equipment and of safe work practices.  Work independently and with non-skilled electrical personnel.  Interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Physical Requirements:  Moderate and sometimes strenuous exertion required including crawling, stair climbing, lifting, carrying and/or handling up to 50 pounds for 30 minutes.  Work in confined areas and wear protective garments.  May work in conditions which require exposure to noise, noxious odors, gases and contact with wastewater.

Experience: Four years of journey-level electrical trade experience involving work performed in conformance with standard codes and both single and three phase equipment.  Experience with water or wastewater utility systems desirable.

Education:  Graduation from high school, or equivalent.  Continuing education in related subjects is desirable.

License:  Possession of a valid Class C California Driver’s License.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

Date Posted:           December 21, 2018

Classification:          NETWORK ENGINEER
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day (7:30AM – 4:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos           18 mos          30 mos           42 mos
                                 $8,000            $8,401           $8,820            $9,261            $9,724

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $975.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $275.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Friday, January 25, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Network Services, perform a variety of highly complex and specialized activities involved in the planning, design, set-up, installation, configuration, operation, development, modification, maintenance, and repair of County Office and school district Local Area Network (LAN), Wide Area Network (WAN), Internet, and other network systems and related servers, equipment, hardware and software and applications.  Possess the ability to administer, analyze, and assure proper use, connectivity, security, and operations of County Office networked systems.

Essential Job Functions:

• Perform a variety of highly complex and specialized activities involved in the planning, design, set- up, installation, configuration, operation, development, modification, maintenance and repair of County Office and school district LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications; establish and maintain related time lines and priorities
• Install, configure and assure smooth and efficient operation of network hardware, cabling, servers, hubs, routers, switches, firewalls, cabling infrastructures, modems, printers and other network components, equipment and devices; replace cabling, equipment and devices as needed; coordinate and assure proper interoperability, connectivity and adaptability between network systems; coordinate circuit installations and network cutovers
• Analyze network needs and develop and implement network plans, projects and specifications; prepare and develop maps, diagrams, drawings, spreadsheets and other documents; estimate equipment, material, hardware, hardware, time and cost requirements for network projects; contact vendors and contractors to request pricing and product information
• Perform a variety of network administration activities including establishing and maintaining user accounts, Internet Protocol (IP) addresses, subnets, supernets, domains, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; assure proper installation of server and work station software and operating systems and test applications to assure proper operation     
• Monitor and analyze network performance to assure smooth and efficient operation and identify problems, concerns and security issues; monitor, control and assure proper network usage, security, traffic, operations, resources allocation, bandwidth and connectivity; monitor, analyze and modify systems to meet County Office, remote and dial-up user needs
• Provide for the effective and efficient storage, retrieval, customization and archiving of data on servers; troubleshoot and resolve network and server-related database problems and malfunctions; assure data integrity; prepare, maintain and replace back-up data files; monitor available system disk space; move, compress and delete files to provide for program running as needed
• Inspect, troubleshoot and diagnose network system, server, hardware and application malfunctions to assure smooth running of network systems; resolve connectivity and other network problems and malfunctions; administer, configure, monitor and maintain network system servers and security; update servers with security patches and anti-virus software as needed
• Prepare user stations and computer equipment for staff use; install and configure software and hardware and observe elements of the computer for evidence of incorrect performance; connect work stations to network server and assure proper operation; troubleshoot, diagnose and repair computer workstations and related hardware and software as needed
• Compile and analyze a variety of information and data related to network system use; utilize related technology tools; prepare and maintain a variety of records, reports and files related to network utilization, traffic patterns, connectivity, passwords, data ports, IP’s, hardware and software configurations, technical support, vendors, back-ups and assigned activities
• Install server and work station software; test applications to assure proper operation; configure hardware and software to assure network access and smooth system operations; troubleshoot and resolve operating system malfunctions; obtain and install software updates and upgrades as needed
• Provide technical assistance and user support to County Office personnel, school districts, outside agencies and others concerning networks; respond to inquiries and provide detailed and technical information concerning network design, equipment, hardware, software, security, connectivity, configuration, malfunctions, applications, practices, techniques and procedures
• Serve as a liaison and coordinate network-related projects, communications and information between the County Office, local school districts, vendors, consultants and various outside agencies; resolve related issues and conflicts in a proper and timely manner
• Communicate with personnel, administrators, and various outside agencies to exchange information and coordinate activities; contact/collaborate with vendors in resolving network issues and malfunctions
• Train and provide work direction and guidance to assigned personnel; coordinate network projects and review completed projects for accuracy, completeness and compliance with established standards, requirements and procedures
• Operate a variety of computers, servers, peripherals, testers, meters, analyzers, tone generators, specialized software and hand tools; drive a vehicle to conduct work
• Research and evaluate new technologies for possible implementation; confer with users concerning system needs; provide recommendations for and assist in coordinating the purchase and implementation of new technologies including network hardware and software

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   Bachelor’s degree in Computer Science or related field
EXPERIENCE:   Four (4) years increasingly responsible experience involving network planning, design, set-up, installation, development, modification, maintenance and repair
LICENSE:         Possession of/or ability to attain a valid California Driver’s License

Specialized Skills and Knowledge:     

• Knowledge of practices, procedures and techniques involved in the planning, design, installation, configuration, operation, development, modification, maintenance and repair of LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications
• Ability to perform a variety of highly complex and specialized activities involved in the planning, design, set- up, installation, configuration, operation, development, modification, maintenance and repair of County Office and school district LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications
• Knowledge of advanced principles, theories and techniques of network design
• Ability to analyze network needs and develop and implement network plans, projects and specifications
• Knowledge of WAN and LAN usage, implementation and network terminology
• Knowledge of networking standards, requirements, layout, and infrastructure related to educational organizations
• Ability to monitor, control and assure proper network usage, security, traffic, operations, resources allocation, bandwidth, and connectivity
• Ability to administer, evaluate and modify network systems to assure proper security and operation
• Ability to administer, monitor and maintain network system security, servers and databases
• Knowledge of principles, methods and procedures of operating computers, networks and peripheral equipment
• Knowledge of materials, methods and tools used in the operation, installation and repair of computer and network systems
• Knowledge of installation, maintenance and repair of computer hardware, software and peripheral equipment
• Ability to troubleshoot, diagnose and resolve problems with network servers, hardware and software
• Ability to repair and replace hardware as needed
• Knowledge of applicable types of cabling systems, servers, hubs, routers and other related equipment
• Ability to install and configure network hardware, cabling and related equipment
• Knowledge of principles and techniques of systems and network analysis
• Knowledge of system utilities and design and program applications
• Knowledge of technical aspects of field of specialty
• Knowledge of computer operating systems and software applications utilized by the County Office
• Ability to install and assure proper operation of server and work station software and updates
• Ability to configure network and user station settings to assure optimal utilization of system resources
• Ability to perform a variety of network administration activities including establishing and maintaining user accounts, passwords, server and system back-ups, e-mail accounts and internet connectivity
• Knowledge of record-keeping and report preparation techniques
• Ability to maintain records and prepare reports
• Ability to provide for effective and efficient storage, retrieval, customization and archiving of data
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to plan and organize work
• Ability to meet schedules and time lines
• Ability to work independently with little direction

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information
• Seeing to read a variety of materials and view a computer monitor
• Sitting or standing for extended periods of time
• Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position
• Bending at the waist, kneeling or crouching
• Reaching overhead, above the shoulders and horizontally
• Climbing ladders and working from heights

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- February 21, 2019)
    

Only the highest qualified candidates will be invited to attend the examinations.

Applicants will be notified of screening and examination results by e-mail or letter.

NOTE:     Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.
 

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

Do you enjoy giving back to your community? Are you a people’s person? Do you like helping people? If so, then we invite you to explore this opportunity with the City of Pacifica.

The Parks, Beaches and Recreation Department within the City of Pacifica works closely with the community providing programming to youth, seniors and all citizens.  We strive to foster a collaborative and collegial atmosphere among staff while providing high quality programs, activities and events to the community and neighborhoods. We take pride in offering excellent community service while remaining adaptable and responsive to our residents' needs and expectations.

Currently, the Parks, Beaches and Recreation Department has an exciting opportunity for customer service orientated individuals to join our team as a Lifeguard within our Aquatics Division.

If interested, apply today!

This is a part-time, at-will, non-benefited position. Hours are limited to less than 1,000 hours per year.