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Program Assistant - Receptionist

Salary Range: $18.52 - $30.68/hour, depending on experience.

DEFINITION

Perform a wide variety of general clerical and/ or operational support duties at the Danville Community Center and/ or Senior Center. Incumbent serves as the facility receptionist, assisting with customer service-related questions and issues, and directing callers and visitors according to established procedures.
 

• This is a part-time temporary, non-benefitted position.
• 0-20 hours per week; not-to-exceed 950 hours per calendar year.

SUPERVISION

Direct supervision is received from the Administrative Assistant with indirect supervision from the Recreation Superintendent. May exercise supervision of part-time personnel and volunteers as assigned.

ESSENTIAL JOB DUTIES

Essential duties are inclusive of, but not limited to the following:

• Serve as first point of contact with the public; responds to information requests regarding services, classes, and events offered by the Town by email, in person or over the phone.
• Perform a wide variety of routine office duties to support department operations including filing, preparing basic reports, and program registration.
• Register participants, and support facility reservations using Active Net software.
• Performs cash handling duties, process payments, and issue receipts. 
• Assist in proofreading the Activity Guide and other marketing materials.
• Communicate with a variety of department staff to resolve customer inquiries.
• Provide support on special projects, and perform other duties as assigned.

QUALIFICATIONS

Must be able to handle multiple tasks, have strong computer skills and excellent customer service skills. Must be able to work a flexible schedule throughout the year.

Knowledge of:

• Correct English usage, spelling, grammar and punctuation.
• Modern office methods, procedures and equipment, including office automation hardware and software.
• File management.
• Word processing (Microsoft Word) and data processing systems, including Microsoft Outlook.

Ability to:

• Respond to and effectively prioritize multiple phone calls and requests for service.
• Understand and follow oral and written instructions.
• Use English effectively to communicate in person, over the telephone, or in writing.
• Have attention to detail and accuracy.
• Maintain a welcoming environment in a busy office.
• Complete tasks in a timely fashion.
• Establish and maintain positive and effective working relationships with those contacted in the course of work.

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

One (1) year of experience performing standard clerical and secretarial duties. Prior experience as a receptionist in a related field preferred.

Education:

The equivalent of the successful completion of the twelfth grade; some college experience preferred.

POLICE ASSISTANT

Salary Range: $20.84 to $32.41/hour; non-benefitted position, DOE

DEFINITION

The Police Assistant is a civilian, non-sworn, uniformed position that is responsible for a variety of customer service-based interactions with the community. Duties include non-hazardous enforcement of municipal parking laws and regulations as well as clerical front counter tasks related to phone and walk-in contacts at the police department.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Administrative Assistant. Projects are assigned, and the person usually works with very little supervision. 

ESSENTIAL JOB FUNCTIONS/DUTIES

• Handle confidential administrative duties at the front desk. Greets telephone callers and visitors to department; screens and handles inquiries of a general or specific nature; takes messages.
• Takes information from the public regarding thefts, accidents, lost and found property, and other incidents that do not require the presence of a sworn law enforcement officer at the scene; completes standard police reports for review by staff supervisors or sworn supervisory staff.

• Perform a variety of research & staff work; prepare reports.
• Maintain records using computers and various filing systems.
• Coordinate Parking Permits for business employees.
• Enforces parking ordinances and the Town’s Abandoned Vehicle Abatement Program, issues parking citations; follows-up on complaints regarding abandoned or illegally parked vehicles; issues citations and arranges for the towing or other abatement measures. Receive and respond to complaints and reports of routine parking incidents from the public.
• Respond to public complaint of abandoned vehicles; document and schedule tows for abandoned vehicles; and ensures proper disposition of illegally parked vehicles; patrols city streets and issues citations on vehicles parked in an unlawful manner. Mark vehicles to detect abuse of timed areas.
• Operate computer equipment and two-way radio as related to employment.
• Directs traffic at crash, crime, and/or congestion scenes.
• Investigates and prepares reports on burglary, petty theft, lost and found property, missing persons, property damage, accidents, Town Ordinance violations, abandoned vehicles and other incidents.
• Assists with maintaining evidence and property in the Evidence Room. Coordinates receiving and cataloging evidence and found property, maintaining records of property movement, processing, and disposition.
• Assist with transporting, storing, photographing, releasing, or destroying property pursuant to state law and established procedures.
• As required testifies in court.
• Perform related duties as assigned.
• Perform duties within OSHA standards.

QUALIFICATIONS

Knowledge: 

Microsoft Office: Excel, Word, and PowerPoint.

Ability to:     

Effectively communicate verbally and through written correspondence; understand and follow verbal and written instructions, prepare clear and accurate reports, work cooperatively with others contacted in the course of work, handle multiple work requests under pressure, read and interpret maps, type at a speed of no less than 40WPM and have excellent customer service skills. Operation of radio communication equipment is required. Must have the ability to lift up to 20 pounds.

EXPERIENCE AND EDUCATION

Experience: 

One (1) year of full-time (or the equivalent of full-time) experience involving substantial public contact, or the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies, or procedures and handling complaints as a primary element of the work performed. Must be at least 18 years of age at the time of application.

Education:   

High school graduation or equivalent.

Licenses:      

California Driver's License, C.L.E.T.S. certification upon hire.

 

DEADLINE TO APPLY: This recruitment will remain open on a continuous basis until the needs of the City are met. Applications are reviewed weekly.  Applicants are encouraged to apply immediately.

THE POSITION:

Under general supervision, the Shelter Volunteer Coordinator assists in the planning, organization, implementation and review of the Animal Care Volunteer Program; assists with recruiting, training, scheduling and evaluation of volunteer staff; performs community liaison functions, coordinates public relations activities; humane education programs and performs related work as required.

 

You are:

The ideal candidate will have prior experience as a volunteer coordinator working in an animal shelter. The candidate will have experience handling shelter animals and be able to train volunteers how to safely handle animals. The candidate will have experience in volunteer program development as well as the ability to analyze volunteer program data for retention. The ideal candidate will have some experience using the Chameleon software for animal management.  

 

 

 

Essential Duties

What you will do: 
Duties may include but are not limited to the following:

• Recruits, interviews, recommends, orients, trains and evaluates volunteers; schedules their daily work assignments and activities to assure maximum program coverage and effectiveness; 
• Ensures that all departmental procedures are followed. 
• Under direction from the Animal Services Administrator, responds to volunteer complaints and conflicts that may arise. 
• Maintains a system for tracking volunteer program hours, schedules, skills and abilities, as well as performance measures. 
• Maintains and physically organizes volunteer work areas, files and records. 
• Prepares annual report on volunteer hours and activities.
• Under  general direction, develops and implements policies and procedures for implementing various volunteer, shelter and community programs; works with Animal Services Bureau Administrator to identify needs and opportunities for utilization of unpaid staff, and to design programs to fill those needs.
• Designs and develops training and orientation programs in a variety of areas including volunteer program procedures, applicable laws and department policies, techniques for dealing effectively with the public, and the proper and humane handling of animals. 
• Assists with production and update of volunteer training manuals and volunteer job descriptions. 
• Coordinates ongoing training opportunities for volunteers to enhance their skills and keep them engaged; implements a system to provide volunteers with consistent recognition to increase volunteer retention. 
• Coordinates volunteer meetings and annual Volunteer Recognition event. 
• Coordinates and attends meetings with Volunteer Coordinators from other Animal Care Services and volunteer organizations in the Bay Area.
• Maintains good communication with volunteer staff through personal contact, email and newsletters to keep volunteers apprised of changes, accomplishments and opportunities. 
• Represents the Bureau's various programs to the public and news media through public service announcements, conferences, outreach events and personal contacts with community leaders. 
• Provides Humane Education presentations to local groups, schools and civic organizations.
• Assists with gathering and review of articles for volunteer produced quarterly "All Fur Love" community newsletter. 
• Coordinates the acquisition and distribution of Animal Services Bureau Volunteer uniforms.
• Coordinates and oversees volunteer planning committees for events and fundraisers.
• Performs other essential duties as assigned.

Link to full job description: Shelter Volunteer Coordinator


CORE COMPETENCIES  

Knowledge of:  

• Principal and practices of volunteer work and the operations and functions of municipal animal control or humane society and welfare volunteer programs.
• Community and government services, agencies and resources.
• Principles and practices of basic animal care and concern for the well being of animals.
• Basic animal species types and breeds.
• Basic laws and regulations relating to proper and humane handling of animals.
• Principles of supervision, consensus building and conflict resolution.
• Basic word processing, desktop publishing, spreadsheet and social media applications.
• Ability to: 
  Develop and/ or assist in developing effective volunteer programs, policies and procedures to meet the needs of Animal Services. 
• Recruit, screen, recommend for selection, train and evaluate unpaid staff. 
• Develop and maintain positive effective working relationships with community groups, organizations, co-workers, City departments and the public.
• Communicate effectively with a wide range of clients and agencies.
• Work a flexible schedule; must be able to work weekends and evenings as required.
• Prepare clear, concise written reports, letters and memoranda.

JOB RELATED AND ESSENTIAL QUALIFICATIONS 

Minimum Qualifications

You have: 
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience: Two (2) years progressively responsible experience in volunteer program management, public relations, project management or similar field. At least one (1) year of professional animal handling experiences is highly desired.

Education: Equivalent to the completion of the twelfth (12th) grade. Education and coursework related to Public Administration, Animal Behavior, and Veterinary Office Assisting or similar is highly desired.

License: Possess and maintain a valid California Class C Driver's License.

OTHER REQUIREMENTS 
Essential duties require the mental and/or physical ability to: work in a standard office environment and use standard office equipment and current software including power point; work in a field environment in various weather conditions; grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop, and safely lift and move equipment and material weighing up to 50 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; read and comprehend legal, technical, and complex documents, interact with the public and all different levels of City staff in and effective and professional manner; not have any serious allergies or fears of animals, and safely drive to various locations throughout the City and County to fulfill assigned duties and to conduct work outdoors. Essential functions must be performed with or without reasonable accommodation.
 

Supplemental Information

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule and/or Telecommuting 
• Vacation - 80 hours minimum
• 15.5 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review - 

A. Minimum qualifications
B. Completion of the supplemental questionnaire

The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

Job Related Testing  -

A Supplemental Questionnaire Review will be conducted every few weeks until the position is filled.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.  Include specific or approximate dates here.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

APPLICATIONSCandidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.
 

The City of Hayward is an Equal Opportunity Employer

&

A Certified Age Friendly Employer

Learn more about the mission of the Age Friendly Institute here

Under general supervision, performs professional accounting work involving the City’s various grants, budget process, and other accounting work as required.

DISTINGUISING CHARACTERISTICS

This is a professional level accounting position in the Administrative Services Department.  Under general supervision, incumbents in this class perform the full range of accounting assignments in various areas of governmental, budgeting and accounting for grants.

EXAMPLES OF DUTIES

Duties may include but are not limited to, the following:

• Performs professional accounting work including recording and reporting of financial and budgetary transactions for assigned areas of responsibility.
• Prepares and analyzes computer input/output data, journal entries and budget transfers, and financial reports.
• Prepares periodic reports on various grant programs.
• Prepares periodic grant claims for various grants.
• Assists auditors in conducting annual audit.
• Assists in preparation of the City budget.
• Develops and maintains record keeping to monitor state, federal, and county revenue allocations.
• Supports and assists Finance Specialists.

Lateral Hiring Incentives*

• Hiring Bonus $2,500 - $10,000 (DOE)
• 50 Hours Sick & 50 Hours Vacation (@ Hire)
• Relocation Assistance May Be Available

(*Lateral Hiring Incentives Eligibility: Must be currently employed with a another recognized law enforcement agency.)

The County of Yuba is actively recruiting to fill current vacancies and establish an employment list for the position of Public Safety Dispatcher within the Sheriff’s Department.  The incumbent receives 9-1-1 system sheriff, fire, medical emergency and rescue calls; dispatches sheriff, fire and medical personnel following established procedures; maintains communication with officers in the field to ensure safety and provide back-up and information; provides relief coverage for the records unit; and performs related work as assigned. These classifications require shift work and the ability to make decisions and act appropriately in stressful situations. The work also involves interdepartmental cooperation with various public safety agencies located throughout the County to coordinate the most effective response to requests for assistance from the public.

AHA is seeking a Facilities and Maintenance Technician I to perform a range maintenance and alterations on Housing Authority buildings and facilities, HVAC, and other electrical and mechanical systems; identifying and evaluating construction-related problems; performing installation and repairs on plumbing systems; conducting property inspections, and coordinating with vendors on maintenance replacement and repair projects. Under the general supervision from the Assistant Director of Administrative Services, this position will work on tasks that include carpentry, plumbing, roofing, painting, heating & air conditioning, mechanical and electrical trades.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Town of Danville
SUMMER AQUATIC STAFF POSITIONS
Salary Range: $17.37 to $30.68/hour; non-benefited, DOE and position offered

The Town of Danville strives to provide an aquatic environment that is safe, instructive and fun through recreational and lap swim, special events, the Learn to Swim program, Junior Lifeguard program and Lifeguard training classes.

PROGRAM LEADER (SWIM INSTRUCTOR/LIFEGUARD)

Salary Range: $17.37 to $23.15/hour

QUALIFICATIONS  
Applicants must be at least 15 years of age.  Required certifications by the end of Staff Training Week:  American Red Cross Lifeguard Training, CPR/AED for the Professional Rescuer, First Aid (Lifeguard).  

Aquatics staff members generally work 3-5 hours per day, in morning, afternoon, or evening shifts at San Ramon Valley High School or Monte Vista Pools.  Most staff members will work an average of 15-20 hours per week, up to a maximum of 37.5 hours per week. 

SUPERVISION 
Under the general supervision of the Pool Managers, Program Coordinator and Program Supervisor, the Swim Instructor/Lifeguard is responsible for ensuring aquatic safety and providing instruction for pool patrons.  Swim Instructors/Lifeguards must enjoy working with children and the general public, be patient, reliable and have lots of energy.  

ESSENTIAL JOB DUTIES 
Job duties include lifeguarding, swim lesson instruction, leading pool programming, mandatory staff training, pulling tarps, required daily fitness swims, and administrative duties, including some weekend shifts.  Also: 

• Provide aquatic safety and instruction for pool patrons.
• Use positive discipline and communicate effectively with parents/guardians.
• Perform duties within OSHA standards.

PROGRAM ASSISTANT (SENIOR GUARD)

Salary Range: $18.52 to $30.68/hour

QUALIFICATIONS 
Applicants must be at least 17 years of age.  Required certifications by the end of Staff Training Week: American Red Cross Lifeguard Training, CPR/AED for the Professional Rescuer, and it is preferable to have a Water Safety Instructor certificate as well. Senior Guards must have at least two years of lifeguard/swim instructor experience; leadership experience is highly desired.

Aquatics staff members generally work 3-5 hours per day, in morning, afternoon, or evening shifts at San Ramon Valley High School or Monte Vista High School Pools.  Most staff members will work an average of 15-20 hours per week, up to a maximum of 37.5 hours per week. 

SUPERVISION 
Under the general supervision of the Pool Managers, Program Coordinator and Program Supervisor, the Senior Guard teaches swim lessons, lifeguards, and serves on the Aquatics Leadership Team. 

ESSENTIAL JOB DUTIES 
Job duties include lifeguarding, swim lesson instruction, leading pool parties, mandatory staff training, cashiering, pulling tarps, required daily fitness swims and administrative duties, including some weekend shifts. Also:

• The Senior Guard identifies staff training needs, plans and leads weekly staff training, and may supervise on-duty staff in the absence of a Pool Manager.
• Provide aquatic safety and instruction for pool patrons.
• Use positive discipline and communicate effectively with parents/guardians.
• Perform duties within OSHA standards. 

PROGRAM ASSISTANT (POOL MANAGER)

Salary Range: $18.52 to $30.68/hour

QUALIFICATIONS 
Applicants must be at least 18 years of age.  Required certifications by the end of Staff Training Week: American Red Cross Lifeguard Training, CPR/AED for the Professional Rescuer, First Aid and Water Safety Instructor, Lifeguard Training Instructor and/or WSI Instructor Trainer certifications highly desired.   

Aquatics staff members generally work 3-5 hours per day, in morning, afternoon, or evening shifts at San Ramon Valley High School or Monte Vista High School Pool.  Most staff members will work an average of 15-20 hours per week, up to a maximum of 37.5 hours per week. 

SUPERVISION 
Under the general supervision of the Program Coordinator, Pool Managers are responsible for the day to day operations of the summer aquatics program.   

ESSENTIAL JOB DUTIES   

• Schedules, trains and supervises performance of part-time staff.
• Provides valuable customer service skills by assisting the community with aquatic related issues.
• Provides operational site management by assisting class placement of participants.
• Teaches swim classes and acts as a lifeguard as needed.
• Maintains inventory of pool equipment and supplies, assure pool equipment is in excellent condition and arrange repairs as needed.
• Maintains proper and accurate attendance and cash handling records.
• Perform duties within OSHA standards. 

The Department

The Community Services Department plays a key role in enhancing the community and ensuring the citizens of Fremont receive excellent customer service through the management of recreation facilities, quality recreation and environmental programs, and park planning.

The Position

The Park Ranger/Naturalist will provide information and assistance to the public, as well as enforce laws, rules, regulations, and the Fremont Municipal Code. The primary focus of the position will be to assist with implementing the initiatives of the Homeless Task Force. Additionally, the incumbent may conduct natural resource protection and environmental education programs.

Examples of Job Duties

• Work in prescribed uniform and is responsible for general patrol and supervision of City of Fremont’s parks, plazas and trails.
• Interact and engage with unhoused populations on a daily basis, providing guidance and encouragement, enforcing laws and regulations and connecting community members with service providers.
• Perform homeless response strategies and mitigation efforts, such as posting notice to abate nuisance tags, collection on unattended property and removal of debris.
• Provide assistance and act as a liaison to the public, responding to questions concerning park and recreation facilities, programs, policies, and rules and regulations.
• Demonstrate knowledge of and enforce the Fremont Municipal Code or other rules, regulations and ordinances pertaining to park operations within the City, including the issuance of citations.

We are seeking a dynamic and energetic individual to join the City of Live Oak as a Part-Time Recreation Leader. In this role, you will be responsible for planning, organizing, and leading recreational activities for community members of all ages. The ideal candidate will have a passion for promoting physical activity, creativity, and teamwork in a fun and safe environment.

Part-Time: Up to 20 hours a week 

Responsibilities:

• Plan and execute recreational programs and activities, such as sports, arts and crafts, games, and special events.
• Create engaging and inclusive environments that encourage participation and social interaction.
• Ensure the safety and well-being of all participants by adhering to established guidelines and protocols.
• Maintain equipment and supplies, and assist with facility setup and cleanup as needed.
• Communicate effectively with participants, parents, staff, and community members.
• Collaborate with team members to develop new program ideas and initiatives.

The County of Yuba is recruiting for both Extra-Help and Full-Time Juvenile Corrections Officers I/II, in an effort to fill current vacancies and expand staffing levels. These positions are located on the Tri-County Youth Rehabilitation Campus which falls under the Juvenile Institutions Division of the Yuba County Probation Department.  The primary responsibilities of this flexibly staffed position are to: provide care, custody, supervision, and control of youth housed in the secured detention facilities while they are pending legal action or serving a post adjudication commitment; ensure and sustain a safe and secure environment for youth; and coordinate counseling and behavior modification activities associated with the operation of the facilities.

About Detention Services & Yuba County:

Our Department believes people can change and we can be instrumental in supporting that change.  We are  a small workplace family that supports one another to accomplish our mission and allow our team members to live full lives outside the workplace. Our Campus provides youth detention services to the communities of Yuba, Sutter, and Colusa Counties as well as several contract counties through our Camp Singer program.  We operate 24 hours a day, 365 days per year, and includes the Tri-County Juvenile Hall, Secure Housing Unit, and Maxine Singer Youth Guidance Center (Camp Singer), under a Joint Powers Agreement between the three counties. Our Department is the administrative agency responsible for the management and daily operation of the facility. The shared goal of facility staff is to provide youth with support and tools that will assist them with successfully reintegrating back into the community.  Staff are provided with state mandated relevant training, which includes youth trauma; crisis management; cultural competence; mental health awareness; sexual abuse and harassment; and proper use of force.    

IMPORTANT: 

• All qualified applicants will be  required  to participate in the Board of State and Community Corrections (BSCC), Correctional Officer & Probation Officer series exam. Additional details with specifics will follow after the  published application review date.
• Upon request, applicants placed on the eligibility list will be required to complete, sign and return a Personal History Statement directly to the Probation Department .