Information Technology Systems Administrator (Police Department)
Salary: $62.6986 - $80.5981 per hour
Plus excellent benefits and a 3% COLA increase in July 2026.
The Los Gatos Monte Sereno Police Department depends on reliable technology for public safety, investigations, communications, and record-keeping. As the Information Technology Systems Administrator, your work will directly contribute to the safety of our residents and the efficiency of our public services by making sure all systems are stable, secure, and aligned with industry best practices, state and federal data security requirements, and Town policies. You will serve as the cloud security officer for the Police Department and help maintain the Town’s IT infrastructure and the Emergency Operations Center (EOC), as needed.
This is a hands-on role perfect for a motivated individual who thrives in a dynamic, fast-paced environment. We are looking for someone who can communicate effectively with other team members and staff and work independently with little supervision.
Key responsibilities include, but are not limited to:
- Administer, monitor, and maintain servers, networks, workstations, storage, and related infrastructure for the Police Department and the wider Town technology environment.
- Implement and enforce security measures, patching, vulnerability management, backup and recovery, disaster planning.
- Install, configure, and support law enforcement software applications and systems such as:
- Body-worn cameras
- In-car mobile audio video systems
- Automated license plate readers
- Mobile data computers
- Portable and mobile radios and handheld communication devices
- Computer aided dispatch (CAD)
- Records management systems (RMS)
- Mobile data, mapping, evidence technology systems and audio and video storage technology
- Associated mobility VPN management, wireless connections for video and data transfer, cellular data connections
- Ensure the connections to CLETS, SLETS, California Department of Justice, Sheriff’s Office, ECOMM, SVDPS meet the DOJ requirements for data security.
- Troubleshoot hardware, software, and network issues; perform root-cause analysis.
- Maintain user accounts, permissions, authentication, and access control in line with department and Town policies.
- Ensure documentation, policies, and standard operating procedures are updated and followed.
- Provide technical support, both remotely and on-site, including diagnosing and resolving hardware, software and network issues.
- Plan, test, and implement system upgrades, patches, and enhancements.
- Assist with or lead procurement, installation, configuration, and maintenance of IT hardware and software.
- Manage, maintain, and troubleshoot servers, networks, workstations, and other IT infrastructure used by the Police Department and other Town departments.
- Serve as a member of the Emergency Operations Center (EOC) Team responsible for developing, installing, configuring, maintaining, supporting, and troubleshooting all aspects of EOC technology.
- Coordinate with and manage external vendors for system upgrades, maintenance, and new technology rollouts.
- Assist with or lead technology projects from conception to implementation.
For the full job description, review the Information Technology Systems Administrator job classification. This is a FLSA non-exempt position eligible for overtime. It is representative by the Los Gatos Town Employees’ Association.
