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City of Sunnyvale

 

Library Specialist II, Part-Time

Regular Part-Time Employment Opportunity

 

The final filing date is Tuesday, November 11, 2025 at 5:00 pm or after receiving 100 qualified and complete applications, whichever is first.

 

The City of Sunnyvale is seeking to fill the position of Library Specialist II, Part-Time with a friendly, confident, energetic, and highly motivated individual with great customer service, technical and interpersonal skills.

 

The ideal candidate will have experience working closely with the public in a fast-paced customer-driven environment. They will possess strong communication, multitasking, and teamwork skills, and demonstrate the ability to provide excellent customer service to members of the public and staff alike.

 

The list established from this recruitment may also be used to fill future vacancies in the Library and Recreation Services Department which includes our Main Library and/or the future opening of Lakewood Branch Library.

 

Minimum Qualifications

 

Education/Experience

 

 

Graduation from high school or tested equivalent; AND,
Six months of clerical, customer service or library work experience.

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Tuesday, October 21, 2025 and the final filing date is Tuesday, November 11, 2025, at 5:00 pm or after receiving 100 qualified and complete applications.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $24.25 - $30.95 Hourly

 

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5106135/library-specialist-ii-part-time

 

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1302584

The San Mateo County Libraries is seeking highly motivated candidates for the position of Program Coordinator II.

 

We’re looking for collaborative and organized professionals who thrive in a dynamic, service-driven environment. If you’re excited about improving systems, coordinating impactful programs, and supporting community-serving operations, this is a great opportunity to join an award-winning, forward-thinking organization.

 

San Mateo County Libraries currently has two Program Coordinator II opportunities—one supporting Public Services and another within the Human Resources Division.

 

1) Public Services Program Coordinator – Community Libraries

Under the general direction of the Deputy Director, the Public Services Program Coordinator plans and implements projects to strengthen customer service, safety, staffing, and operational consistency across San Mateo County’s 13 community libraries. The Coordinator will help to develop standards and training, coordinate safety & security measures, and track operational metrics to improve service delivery.

 

2) Training & Development / Volunteer Program Coordinator – Human Resources Division

The Training / Volunteer Program Coordinator is a project-focused role within San Mateo County Libraries’ Human Resources Division that manages the full lifecycle of staff learning and volunteer engagement. Under the direction of the HR Manager, this position builds, coordinates, and maintains the annual training calendar, coordinates volunteer intake and placements, ensures compliance and accurate records in our training and development system and in our volunteer management system, and uses dashboards, surveys, and reports to drive continuous improvement and recognition across the system.

 

The Ideal Candidate will demonstrate the ability to:

• Design, implement, and manage impactful programs that strengthen public service delivery (Public Services Program Coordinator) or support volunteer engagement and staff training and development initiatives (Training & Development / Volunteer Program Coordinator).
• Lead and coordinate multiple projects while maintaining professionalism, flexibility, and attention to detail.
• Build strong, collaborative relationships across divisions and with community partners to achieve shared goals.
• Communicate clearly, respectfully, and effectively with staff, volunteers, and the public.
• Use data, reports, and feedback to evaluate program performance, engagement, and outcomes; identify trends; and recommend improvements.
• Exercise sound judgment and ensure compliance in onboarding, reporting, and program administration.
• Bring creativity and care to staff and volunteer recognition, training, and professional development events.
• Foster a culture of inclusion, appreciation, and continuous learning that reflects San Mateo County Libraries’ mission and values.

 

 

Examples Of Duties

Public Services Program Coordinator

Duties may include, but are not limited to, the following:

• In collaboration with library leadership, develop, document, and implement customer service standards and procedures for community library locations.
• Serve as the coordinator for Customer Care operations; track data, establish response standards, and monitor compliance.
• Review, update, and oversee public services standards and associated staff training materials.
• Assist with the inventory, management, and coordination of emergency equipment and supplies.
• Coordinate safety and security protocols, including incident reporting guidelines, tracking systems, and follow-up procedures.
• Work closely with the Training & Development Coordinator to develop and deliver training programs to ensure excellent customer service delivery and response to patron incidents.
• Review, update, and maintain weekend rotation schedules and staffing plans to ensure coverage and consistency across locations.
• Assist with various short-term public services projects related to customer service, service delivery, safety & security, and strategic plan implementation.
• Monitor and report on project metrics and operational data; recommend improvements.
• Prepare project reports, recommendations, and training documentation for the Deputy Director and library leadership.

 

Training & Development / Volunteer Program Coordinator

Duties may include, but are not limited to, the following:

• Collaborate with leadership to develop and coordinate the annual training plan and calendar; Identify, coordinate, implement, schedule, and track staff training and summarize results in quarterly reports.
• Support professional development programs such as LEAD, mentorship, and conference participation; maintain related documentation and budgets.
• Recruit, screen, and place volunteers in coordination with Community Library Managers and Volunteer Coordinators.
• Maintain accurate records in a volunteer management system; monitor engagement and retention through regular check-ins and reports.
• Plan, coordinate, and deliver staff and volunteer recognition and development events, including Staff Development Day and Volunteer Recognition Day.
• Co-chair the Volunteer Workgroup; lead meetings, track initiatives, and support systemwide volunteer outreach and onboarding.
• Compile quarterly dashboards and summaries; identify trends and recommend improvements to strengthen engagement and program effectiveness.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, November 13, 2025, 11:59 PM PST

Application Screening: December 1 - 5, 2025

Civil Service Panel Interview: December 16 and/or 17, 2025

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team core values of excellence, integrity, service  inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment,        and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

 

ABOUT THE POSITION

 

The Redwood City Public Library is looking for a community-centered, values-driven person who will deliver active and engaged customer service, with a focus on supporting self-service and delivering a top-notch experience for each visitor of the library. The ideal candidate will work well with others to achieve goals in a fast-paced, innovative team environment. The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users. This selected candidate will work year-round 5-15 hours per week including nights and weekends, at any of our library facilities – Redwood City Downtown Library, Redwood Shores Branch Library and Schaberg Branch Library. 

 

Typical duties may include, but are not limited to the following: 

• Greet customers when entering and leaving the library;
• Provide customer service at all service points;
• Assist customers with self checkouts and other self service needs;
• Perform library services using new technologies;
• Issue library cards to new customers;
• Collect fines and fees; answer routine in-person and telephone information questions;
• Explain library policies and resolve problems and complaints;
• Assist customers with computers and other devices;
• Follow opening and closing procedures;
• Assist in preparation and maintenance of displays of library materials;
• Collect statistics;
• Assist with preparing library materials for circulation;
• Perform routine clerical assignments and perform related duties as assigned

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service  inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

 

ABOUT THE POSITION

The City of Redwood City’s Library Department –  Redwood Shores Branch Library and Schaberg Branch Library – is looking for energetic, enthusiastic individuals who enjoy working with customers of all ages in a challenging and fun environment, and who are interested in working year-round, 10-15 hours per week including day, evening, weekend, and assigned holiday hours.

Typical duties may include but are not limited to the following: Check in library materials; assist with sorting and shelving library materials; assist customers with use of computers, databases and web searches; troubleshoot computers and printers; perform minor cleaning; and other related duties as assigned.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service inclusion, collaboration and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

 

ABOUT THE POSITION

The City of Redwood City’s Library Department –  Downtown Library – is looking for energetic, enthusiastic individuals who enjoy working with customers of all ages in a challenging and fun environment, and who are interested in working year-round, 10-15 hours per week including day, evening, weekend, and assigned holiday hours.

Typical duties may include but are not limited to the following: Check in library materials; assist with sorting and shelving library materials; assist customers with use of computers, databases and web searches; troubleshoot computers and printers; perform minor cleaning; and other related duties as assigned.

LOCATION: 901 Civic Campus Way South San Francisco, CA 94080

Applications are being accepted for the position of Community Resource Clerk (Recreation Leader III) with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $23.08- $28.05 per hour

THE POSITION 

The City of South San Francisco seeks customer service-oriented individuals to join the Community Resource Team at the new Library | Parks and Recreation Center. This position is shared between the Library Department and Parks and Recreation Department and works under the direction of the Community Resource Analyst. The Community Resource Clerk will typically be stationed at the lobby desks on the first and second floors of the new Library | Parks and Recreation Center at 901 Civic Campus Way in South San Francisco, however, may temporarily be assigned to other sites, or to represent the departments at special events. This position will provide a welcoming presence by greeting members of the public and responding to visitor inquiries to assist with wayfinding in the facility and sharing information about activities in the building as well as city and other local community resources.

IDEAL CANDIDATE

The ideal Community Resource Clerk possesses excellent communication and interpersonal skills and will be comfortable working in a diverse community setting, providing customer service to community members of various ages, ethnicities, and abilities.  Candidates with bilingual skills are strongly encouraged to apply. The ideal candidate can work independently as well as with a team, and can make quick, quality, and educated decisions, taking a proactive approach to deal with customer service issues. Skill in using a personal computer and associated applications is required. The ability to work flexible hours, including evenings and weekends, is highly desirable. 
 

TYPICAL DUTIES:

• Assists in implementing the day-to-day operations at the Library | Parks and Recreation Center.
• Helps oversee use of the facility, ensuring appropriate security is maintained, policies and procedures are followed; appropriate equipment and materials are available, and building is operating efficiently.
• Registers participants in programs and assists patrons with Library or Parks and Recreation account inquiries.
• Performs typical service desk duties including but not limited to patron registration and account management, checking in/out materials, utilization of self-check equipment, assisting patrons with fines and fees, payments and placing reserves, and answering patron questions and requests.
• Maintain the posting of current promotional materials, such as flyers, brochures, guides, and other printed materials.
• Assists in coordinating the scheduling of classes, activities, meetings, events, and rentals in the facility.
• Assists patrons in using and locating library materials and equipment; explains library services, rules, and procedures.
• Works cooperatively with staff, parents, children, and other public and private sector employees and volunteers; coordinates with appropriate agencies to ensure that necessary services are provided to clients.
• Provides customer service in person, by telephone, and electronically.
• Performs general housekeeping duties related to the organization of materials and equipment in the common areas of the facility.
• Prepares for programs, including set up and take down; organization of required supplies.
• May be responsible for opening and/or closing the facility according to established procedures.
• Performs related duties and responsibilities as assigned.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Minimum of 18 years of age. One year of paid or unpaid work experience involving customer service.

Training:  Equivalent to graduation from high school.

Licenses/Certificates: All licenses and certificates must be maintained as a condition of employment.

•  Possession of, or the ability to obtain, a current First-Aid and CPR certificate within the first 12 months from date of hire.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to the supplemental questionnaire

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. additionally, only the application materials and documents specifically requested within this job announcement will be accepted and considered. Any supplemental documents submitted that are not required will not be reviewed as part of the application process.

THE SELECTION PROCESS:

Applicants whose submitted application materials demonstrate knowledge, skills and abilities in best alignment with the required and desired qualifications of this position may be invited to an interview by the hiring department.

SPECIAL INSTRUCTIONS SECTION 

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. SSF Background Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

Recruitment Contact

Contact phone: (650)877-8914

Contact email: hanching.wong@ssfca.gov

Department

The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into several divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Read Santa Clara, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. 

 

Position

Read Santa Clara, the adult and family literacy program of the Santa Clara City Library, has offered English as a Second Language (ESL) services since 2023, as part of a state grant project. The ESL Program Assistant provides 1:1 and small group tutoring for limited English-speaking adults to strengthen their basic English speaking and listening skills and help achieve their goals. This position works with and reports to the ESL Program Specialist and Literacy Program Supervisor. This position is responsible for supporting literacy volunteers, assessing adult learners’ literacy needs, and documenting program data for grant reporting.  The ideal candidate has a passion for serving adults with limited English language skills from historically underserved communities.

 

This is a grant funded position for 15 hours a week till June 30, 2026. The position’s continuation beyond this date is subject to the availability of grant funds.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

 

 

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

 

The salary for this position is $33.19 per hour.

 

TYPICAL DUTIES:

• Assist with assessing the language skills of adults with limited English-speaking skills and who do not speak English as a first language
• Tutor 1:1 and small groups at the library and at various community outreach sites
• Offer support to learners in meeting their goals
• Assist in recruiting, training and supporting volunteers to support small groups in the library and at community sites
• Be culturally sensitive and responsive to the needs of learners from diverse cultural, ethnic and socio-economic backgrounds
• Work at school sites to help parents/caregivers during school hours
• Work closely with the ESL Program Specialist and community partners to meet community needs
• Assist with collecting and maintaining accurate data in a timely manner for grant reporting

 

MINIMUM QUALIFICATIONS:

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Bachelor’s degree OR equivalent work experience

 

Minimum Experience Requirements:

One or more years of experience working/volunteering in adult literacy/parent education, ESL or basic literacy tutoring

 

KNOWDLEDGE, SKILLS, AND ABILITIES: 

 

Knowledge of:

• Working/volunteering in an adult literacy program or working with diverse parents/caregivers.
• MS Office applications, and using technology to enhance literacy instruction

 

Ability to:

• Respect confidential and sensitive information
• Prioritize work assignments and completes tasks with minimal supervision
• Communicate clearly, both orally and in writing, and listen actively
• Keep an open mind and a team player
• Act with integrity and professionalism
• Seek professional development opportunities to gain knowledge and skills to enhance job performance

Supervision Received: Works with the ESL Program Specialist, under the overall supervision of the Literacy Program Supervisor

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

Applications are being accepted for the position of Administrative Assistant II with the City of South San Francisco. The current vacancy is in the Library. An eligibility list will be established, which will be used to fill the current vacancy and any future vacancies that may arise while the list is active. Spanish language fluency is required for this position. 

APPLICATION DEADLINE:  WEDNESDAY, NOVEMBER 5, 2025 AT 5:00 PM, OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT

The South San Francisco Public Library is a full-service library committed to delivering quality services to a diverse community.  Library services are available at three sites, including the Main Library (901 Civic Campus Way), the Grand Avenue Library (306 Walnut Avenue) and the Gene Mullin Community Learning Center (520 Tamarack Lane).  Lifelong literacy services are provided by Project Read at the Main Library and the Gene Mullin Community Learning Center (GMCLC). South San Francisco Public Library is actively committed to providing the best possible combination of library materials and services to meet the informational, educational and recreational needs of our multicultural community, in a professional manner, with a human touch.

THE POSITION

This Administrative Assistant II is an executive secretarial classification, normally coordinating the office administrative work of a department in addition to personally performing multiple secretarial duties to ensure the efficient service provision of the assigned department. Responsibilities require the frequent use of tact, discretion, and independent judgement as well as a knowledge of departmental and City activities. This class is distinguished from other office administrative classes in that the nature, scope, and diversity of responsibilities originating at a departmental level require a broader understanding of City functions and the capability of relieving a department head and/or related management, supervisory, and professional staff of day-to-day office administrative and coordinative duties.

The City of Menlo Park is a great place to work! We are now accepting applications for temporary Program Assistant - Community Services. 

Temporary program assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has temporary program assistant positions available in multiple divisions of the Library and Community Services Department.

The City of Menlo Park currently has part time Program Assistant job openings in the following areas:

• Food preparation (sous chef) and inventory
• Programs for active older adults
• Recreation center programs 
• Gymnasium/sports programs 
• Special Events
• After school programs

 

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.  The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

The San Mateo County Libraries are looking for qualified candidates for the position of Contract Administrator I/II. 

We’re seeking a detail-oriented and proactive professional who thrives in a fast-paced, collaborative environment. If you're excited about improving systems, supporting community-serving programs, and ensuring operational excellence, this is a great opportunity to join an award-winning, forward-thinking organization.

As a Contract Administrator, you will coordinate and manage the Libraries' contracts systems, working closely with division managers, vendors, and department leadership to ensure smooth and compliant procurement and contracting processes. This includes developing competitive processes; preparing negotiating, monitoring, and amending contracts; managing service provider relationships; developing internal resources to ease procurement processes; and monitoring vendor spending to ensure compliance with the Libraries' procurement policy. 

Working under the direction of the Library Finance Manager, you’ll help advance systemwide initiatives, strengthen vendor partnerships, and support innovative programs that directly impact our communities. This role offers the opportunity to combine strong analytical skills with mission-driven work in a library system committed to equity, innovation, and excellence.

DISTINGUISHING CHARACTERISTICS
Contract Administrator I is the entry and first working level class in the Contract Administrator series. Initially, under close supervision, incumbents perform basic contract administration duties while learning County and programmatic policies, procedures, and guidelines. As experience is gained, there is greater independence of action within established guidelines. This class is flexibly staffed with the Contract Administrator II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency, which meets the qualifications of the higher-level class.

Contract Administrator II is the fully experienced, journey-level class in this series, capable of independently performing the full range of contract administration duties. Employees are normally given substantial latitude in determining approach, procedures, systems, and methods in accomplishing the work goals. They make basic programmatic decisions that require the exercise of independent judgment and are responsible for coordinating multiple functions or processes. Incumbents at this level are typically assigned the more complex contracts.

 

The ideal candidate will demonstrate the ability to:

• Support and/or lead complex procurement processes by applying knowledge of spending thresholds and competitive requirements, and County policies.
• Draft clear and comprehensive purchasing documents, including scopes of work, contracts, and amendments.
• Monitor and coordinate workflows for multiple contracts and competitive processes, ensuring timely progress and attention to detail.
• Analyze vendor data, synthesize reports, and identify areas requiring follow-up or escalation.
• Create tools and resources to support staff in adopting policies, including initiatives like the Library’s Small Business First Policy.
• Leverage procurement platforms like Coupa to streamline purchasing, including use of punchouts, write-in tabs, and catalogs.
• Administer purchasing systems by coordinating user access, maintaining system settings, and resolving technical issues.
• Communicate clearly and professionally across teams to provide support, answer questions, and help resolve contract-related issues.
• Apply sound judgment to categorize procurement activity and ensure alignment with applicable policies and procedures.
• Collaborate across teams to support financial system transitions, vendor coordination, and invoice documentation requirements 

Examples Of Duties

Duties may include, but are not limited to, the following: 

• Coordinate the full lifecycle of contract development and amendments in collaboration with division managers, including drafting scopes of work, facilitating formal competitive processes, securing approvals, and maintaining comprehensive contract files.
• Provide technical guidance on procurement requirements and thresholds.
• Ensure compliance with insurance, credentials, service plans, and payment schedules.
• Conduct quarterly vendor monitoring through OFAS report analysis and escalate findings to management.
• Support adoption of Library procurement policies and tools, including Small Business First and Coupa features.
• Serve as Coupa Admin to manage backend settings (e.g., user access, chart of accounts, commodities) and support staff with troubleshooting.
• Monitor contracts and procurement transactions to ensure accuracy, compliance, and timely completion.
• Assist with the transition to invoice automation, including vendor communication and documentation of invoice support.
• Review, authorize, and manage contract payments and invoices.
• Provide training, technical assistance, and consultation to staff and partners.
• Maintain current knowledge of contract and procurement regulations.
• Develop RFPs, competitive solicitations, and agreements in line with organizational goals.
• Represent the Libraries at meetings and committees as needed.
• Perform related duties as assigned.

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Contract Administrator I:  Two years of professional-level administrative or programmatic experience, primarily in the area of contract administration in a community services or related setting.  

Contract Administrator II:  Four years of professional-level administrative or programmatic experience, primarily in the area of contract administration in a community services or related setting.
 

Knowledge of: 

• Principles and practices of public administration.
• Principles and practices of the program areas to which assigned.
• Principles and practices of contract development, negotiation, and monitoring, including budgeting and financial record keeping.
• Principles, practices, and techniques of administrative and programmatic research and analysis. 
• Applicable federal, state, and local laws, rules, and regulations, and County and program policies and guidelines. 
• Computer applications related to the work. 
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Skill/Ability to:

• Develop and evaluate proposals and negotiate contracts and agreements.
• Develop, monitor, and analyze budgets and program performance.
• Plan, coordinate, and implement administrative and programmatic research and analysis. 
• Analyze, interpret, and apply various regulations and requirements.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public, and others.
• Communicate effectively, both orally and in writing.
• Compile, analyze, and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations. 
• Exercise sound independent judgment within general policy and regulatory guidelines.
• Prepare clear and accurate reports, correspondence, procedures, and other written materials.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Wednesday, May 28, 2025, by 11:59 PM PST
Application Screening: June 2 - 6, 2025
Civil Service Panel Interviews: June 13, 2025