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COMMUNITY DEVELOPMENT COLLEGE SUMMER INTERNSHIP

Community Development Department 

32 hours per week Seasonal Position (11 weeks)

$16.90 - $18.84 per hour – Bachelor’s Intern

$19.56 – $21.74 per hour – Master’s Intern 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION

The City of Gilroy is recruiting for a driven and enthusiastic undergraduate or graduate-level Community Development College Summer Intern for the summer of 2026! This is more than just an internship – it’s an opportunity to step inside the world of local government and make a real impact in a thriving community. As a valued member of the Community Development Department (CDD), you’ll gain hands-on experience in local government operations and exposure to multiple CDD divisions including Planning, Building, Fire Prevention, Code Enforcement, and Housing and Community Services. If you’re ready to build practical skills, expand your professional network, and contribute to projects that directly serve the community, this internship offers an unmatched opportunity to learn, grow, and make a difference. 

ABOUT THE TEAM 
The Community Development Department is a vital part of the City of Gilroy, dedicated to shaping a vibrant, sustainable, and thriving community. Our team is close-knit, collaborative, and deeply committed to serving Gilroy residents, businesses, and neighborhoods. We value innovation, teamwork, and forward-thinking solutions. We actively collaborate, exchange ideas, and continuously look for strategic ways to improve processes, programs, and community engagement. You will work in a dynamic, multifaceted environment where no two days are the same—one that challenges you to think critically, contribute meaningfully, and grow professionally. This is a unique opportunity to support impactful community development initiatives while gaining valuable, career-launching experience in local government.

WORK SCHEDULE 

The Internship is for 11 weeks and can start as early as May 26, 2026, and end as late as September 30, 2026. This paid internship is offered at 32 hours per week. The official start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Thursday between 8:00am – 5:00pm. 

WHAT YOU’LL DO: 

• Assist Planning with Greenhouse Gas Reduction/Climate Action Plan, including research and community outreach
• Capture project photos for department’s year-end video 
• Create a housing portfolio of Below Market Rate (BMR) properties for office use 
• Support the Building Division by developing permit examples for website 
• Assist Fire Prevention with entering firework code cases and processing booth permits
• Research and collect data for Public Records Act (PRA) requests 

POTENTIAL PROJECTS: 

• Grant Funding Research for Housing and Community Services Division
• Greenhouse Gas Reduction/Climate Action Plan for Planning Division 
• Website Improvements for all divisions

ECONOMIC DEVELOPMENT COLLEGE SUMMER INTERNSHIP

Economic Development Department 

15 - 25 hours per week 

$19.56 – $21.74 per hour – Master’s program 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION

The City of Gilroy is recruiting for a graduate degree level Economic Development College Summer Intern for the summer of 2026. If you’re a mission-driven graduate student or recent Masters graduate and are ready to apply advanced economic analysis to real-world community impact, then this opportunity is for you. This internship offers a rigorous, project-based experience designed specifically for Master’s-level candidates who want to contribute meaningfully to local and regional economic growth. This is not a passive observational role — you will be embedded in active initiatives, supporting strategic projects that influence business development, community vitality, and long-term economic resilience.

Over the course of the summer internship, you will support high impact economic development projects that require analytical depth, strategic thinking, and strong communication skills. This opportunity is ideal for graduate students or recent graduates in Economics, Public Policy, Urban Planning, Public Administration, Business or related fields of study who are eager to translate academic training into measurable community outcomes. By the end of this internship, you will walk away with practical, resume-enhancing experience that bridges graduate-level academics and professional economic development practice positioning you competitively for careers in economic development, public policy, municipal government, consulting, or community development! 

ABOUT THE TEAM 
The Economic Development team is a small, but might group that consists of a Director and Manager dedicated to strengthening and diversifying the local economy in Gilroy. The team focuses on business attraction, retention, expansion, and strategic partnerships that enhance the city’s economic vitality. Working closely with internal departments, community stakeholders, and regional partners, the team plays a central role in shaping initiatives that support sustainable growth. As an intern, you will work directly alongside leadership, gaining insight into how economic development strategy is crafted and executed at the municipal level.

WORK SCHEDULE 
Internships can start as early as May 26, 2026, and end as late as September 30, 2026. This paid internship is offered at 15 - 25 hours per week with flexible scheduling. The office start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between 8:00am – 5:00pm. 

WHAT YOU WILL DO: 

• Conduct economic, demographic, and market data analysis 
• Research industry trends, business climate conditions, and development opportunities 
• Support business program development and evaluation 
• Lease tracking and economic data management
• Support community engagement and outreach initiatives
• Project coordination and administrative support
• Assist with special strategic initiatives as assigned 

WHAT YOU WILL LEARN & GAIN: 

• Direct experience interpreting and applying economic and demographic data to inform business attraction and retention strategies 
• Insight into how public-facing business programs are developed, implemented, and evaluated
• Exposure to cross-departmental and community collaboration 
• Project coordination and management experience within a city government environment 

HUMAN RESOURCES COLLEGE SUMMER INTERNSHIP

Human Resources & Risk Management Department

15 – 25 hours per week 

$16.90 – $18.84 per hour

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging. 


ABOUT THE POSITION

If you are looking to gain hands-on experience while making a difference in the community, the City of Gilroy is currently recruiting for a motivated and detail-oriented college summer intern to work in the Human Resources and Risk Management Department. 

Throughout the internship, you will gain exposure to employee benefits and incentive programs, recruitment and hiring processes, payroll administration, labor agreements, HR compliance, and policy development. You’ll build practical, real-world HR experience in a fast-paced, collaborative, and supportive workplace. Additionally, you will gain hands-on experience with NeoGov, a leading applicant tracking system used by public agencies nationwide, as well as Tyler Munis HRIS and payroll systems. You’ll also have the opportunity to apply your creativity and organizational skills by assisting with the development of monthly HR newsletters and wellness initiatives.

This internship is ideal for students eager to expand their professional skill set, contribute meaningful work, and gain valuable insight into the operations of municipal government. Apply today to kickstart your Human Resources career! 

ABOUT THE TEAM 

The Human Resources Department collaborates with all departments across the City of Gilroy, giving interns a unique opportunity to engage in city-wide projects, benefits coordination, employee relations, and more. You’ll receive mentorship and work experience that provide a deeper understanding of public service and local government policies. Plus, you’ll gain valuable networking opportunities and professional development support that will set you up for future career success. The City of Gilroy is committed to fostering an environment of learning and growth, ensuring you feel supported not just within HR, but across the entire organization. 

WORK SCHEDULE 

This internship can start as early as May 26, 2026, and end as late as September 30, 2026. This paid internship is offered at 15 – 25 hours per week with flexible scheduling. 

The official start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between 8:00am – 5:00pm.

EXAMPLES OF DUTIES

• Provide support for recruitment activities, including job postings and interview coordination.
• Assist in supporting the preparation of the City’s annual Health Fair and wellness initiatives.
• Assist with tasks related to the Employee Appreciation Committee.
• Assist with employee wellness newsletter and other activities.
• Prepare and/or update employee safety program materials.

We are hiring Project Managers to join our Real Estate Development Team

Opening Date: March 23, 2026

Closing Date: Ongoing Recruitment Until Filled

First Applicant Review: April 3, 2026

Assistant Project Manager, Real Estate Development: $100,485 - $135,660 Annual DOQ

Project Manager, Real Estate Development: $128,883 - $172,716 Annual DOQ

Senior Project Manager, Real Estate Development: $141,912 - $190,176 Annual DOQ

After training period, hybrid work schedule of 2-3 days minimum per week in office (Downtown San Jose)

9/80 Work Schedule with alternating Fridays off

The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 43,000 low-income residents.

SCCHA’s Real Estate Development Division is a mission-oriented, dynamic, and collaborative team, working closely together to creatively develop new affordable housing as well as preserve existing assets in service of the tenants and communities we serve. By embedding the innovative spirit of the Silicon Valley into our agency’s culture, we are elevating our efforts to address the affordable housing shortage in Santa Clara County. We prioritize housing developments for extremely low-income individuals and families that embrace residents’ lived experiences. Our resident-centered approach leverages our real estate capacity, talented staff, and community partnerships. 

How You Will Make an Impact:

We are looking for a dynamic individual who will be a part of the real estate department and help us develop a pipeline of over 20 projects and =1500 units of affordable housing. We are looking for creative problem-solving team players, who enjoy the challenge of a variety of projects ranging from new construction multi-family housing to the renovation and rehabilitation of existing structures to the repurposing of commercial properties and master planning for affordable housing.

Best qualified candidates, depending on level (Assistant, Staff, Senior), will have a Bachelors Degree and between at least one (1) to three (3) years of previous experience developing affordable housing using Federal and State funding sources, pro formas and financial model analysis, and reviewing and negotiating real estate development transactional documents. Strong problem-solving and effective communication skills to work with all cross-functional partners through the project.

To view the job announcement with details on qualifications and to apply, please click on the links below.

APPLICATION PROCESS

Apply today if you are interested in pursuing this opportunity and attach and submit the following with your application to best showcase your skills:

• A completed Santa Clara County Housing Authority online application and thorough responses to the supplemental question to adequately show your interest and qualifications.

• A detailed resume that highlights your related skills and experience. 

Candidates must complete the Santa Clara County Housing Authority application form for this position and submit online at www.scchousingauthority.org. Please note that incomplete applications will not be considered.

SUPPLEMENTAL QUESTIONS

Applicants are strongly encouraged to thoughtfully answer the Supplemental Question below. This is a key tool used in the evaluation to determine each applicant's qualifications for the position and if they are amongst the best and most suitably qualified candidates that will be invited to participate further in the examination and selection process.

CITY OF SARATOGA, COMMUNITY DEVELOPMENT DEPARTMENT • INTERNSHIP OPPORTUNITY

1 Position  •  $25.00/hour  •  Up to 12 Weeks  •  Flexible Start Date  •  Summer 2026

This internship is offered as part of a Regional Internship Partnership designed to introduce current students and recent college graduates to local municipal government. The City of Saratoga participates in this program with the goal of connecting a diverse student population to public sector work, providing meaningful hands-on experience that supports both personal and professional growth.

Position Description

The Community Development Department has one part-time, paid summer internship opportunity in its Development Services Division (up to 20 hours per week). The selected intern will gain hands-on experience in municipal arboriculture, working alongside City staff on a range of tasks that support the protection and management of Saratoga’s urban tree canopy. The internship runs for up to 12 weeks, and the start and end dates can be arranged around the selected candidate’s college summer break schedule.

The workload will balance supporting day-to-day operations with exposure to longer-term planning and research projects. The intern will receive assignments and work direction from staff within the department.

Tree Permit Applications and Development Review. The intern will assist staff in the processing of tree permit applications and the review of development projects. This includes evaluating applications for consistency with the City’s tree regulations and tracking project status through the review process.

Field Inspections and Plan Review. The intern will participate in field inspections to assess potential construction impacts on trees. Work will include reviewing grading and site plans, identifying tree protection measures, and documenting field conditions.

Research and Ordinance Work. The intern will support research related to the City’s tree ordinance and fire preparedness initiatives. This may include reviewing comparable ordinances from neighboring jurisdictions, summarizing research findings, and supporting the City’s ordinance update process.

Tree Identification and Health Assessment. The intern will learn to identify tree species commonly found in Saratoga and develop familiarity with common pests, diseases, and abiotic factors that affect tree health. This knowledge will be applied during field work and permit review.

Tree Appraisal. The intern will be introduced to the basics of tree appraisal methodology, including an overview of how trees are valued in the context of permit applications and development projects.

Database Maintenance. The intern will assist with the maintenance of department databases and records related to tree permits, inspections, and urban forestry data.

Community Interaction. The intern will have the opportunity to interact directly with Saratoga residents and contractors, developing professional communication skills in a public service context.

Read more about the City of Saratoga's tree program here.

The Department: 

Silicon Valley Power (SVP) currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of SVP to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.

The Position: 

Under direct supervision, the Assistant Electric Utility Engineer performs a variety of entry-level professional electric utility engineering field and office work in Electric system planning, electric system design, construction and/or maintenance programs.  SVP invites applications from dynamic and innovative qualified candidates for an entry level engineering position. Assistant Electric utility engineer will be part engineering team to conduct design, establish standards and implement construction projects. Incumbents may be assigned to work in any division in the Electric Department reporting to a Principal, Senior Electric Utility Engineer, Electric Utility Engineer Division Manager, Assistant Director or Director.

This recruitment may be used to fill multiple positions in this, or other divisions/departments, if a vacant position becomes available. If you're interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

*Candidates that graduated in December 2025 or anticipate graduation in June 2026 are encouraged to apply.  Proof of graduation will be required prior to any appointment in the position.*

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The salary range for this position is $145,678.08 – $185,797.44.   This position may be filled at or near the minimum of the salary range. 

Minimum Qualifications:

EDUCATION AND EXPERIENCE

Minimum Education/Experience Requirements: 

• Graduation from an accredited college or university with: 
  • A Bachelor's Degree in Electrical, Mechanical or Civil Engineering from a college or university that is accredited by the Accreditation Board of Engineering and Technology (ABET).

               OR

• • Possession of a State of California Engineer-In-Training (E.I.T.) Certificate and at least 1 year of experience in electrical or mechanical engineering office and/or field work, and Experience using AutoCAD and Microsoft Office (i.e., Microsoft Word, Excel, PowerPoint, Mathlab).

Acceptable Substitution: 

None

License/Certifications: 

Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

Desirable Qualifications: 

• Registration as an Electrical, Mechanical or Civil Engineer in the State of California.
• Experience using ESRI based Geographic Information System (GIS).

Other Requirements:  

• Must be able to perform all of the essential functions of the job assignment.
• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

This is a full-time 2-year opportunity to put your public administration education into action! The City is seeking a qualified individual for the position of Management Fellow*. We are looking for an individual with strong analytical, communication, and interpersonal skills and an interest in a career in public service to join the City Manager's Office. You will join a fast-paced, dynamic team environment, gain exposure to the process of City decision-making and operations and receive mentoring from the Assistant City Manager and other organizational leaders. You will receive guidance and coaching from the Deputy City Manager. You will also receive access to learning and networking opportunities with the NextGen Regional Management Fellows Program of Silicon Valley and other professional development organizations. 

*This is a limited period assignment currently authorized through June 30, 2026, with the potential for renewal on a year-to-year basis with City Council approval.  This is an at-will position and, as such, employment may end at any time without notice and for any reason.

CIVIL ENGINEERING COLLEGE SUMMER INTERNSHIP

Public Works Department, Engineering Division

15 – 25 hours per week

$16.90 – $18.84 per hour

This is an on-site position that actively supports department operations.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging.


ABOUT THE POSITION
Are you a motivated and aspiring Civil Engineer looking to apply your knowledge in a real-world setting? The City of Gilroy is recruiting for a Civil Engineering Intern to support critical projects that directly impact the community. As an Intern, you will assist in the design, analysis, and implementation of infrastructure projects, gaining exposure to municipal engineering processes.

As a Civil Engineering Intern, you will have the opportunity to work on Capital Improvement Projects, Land Development, and Transportation initiatives, contribute to project planning and execution, and collaborate with experienced engineers and planners to develop solutions that enhance public infrastructure. 

This is an excellent opportunity to bridge the gap between classroom learning and professional practice while making a tangible difference in your community. 

ABOUT THE TEAM 
Our Public Works team of talented Engineers and Technicians collaborate to design, build, and maintain the City’s  storm drain, streets, sidewalks, parks, landscapes, urban forest, and related infrastructure. When you join our team, you will work amongst Engineering professionals who share a passion for serving the residents of Gilroy and improving the community. Our goal is to continuously promote a better quality of life for those who live, work, and visit the City of Gilroy by facilitating efficient engineering services and the creation of orderly growth and development within the city. The Public Works Engineering team values teamwork, innovation, collaboration and offers a busy, yet supportive environment.

WORK SCHEDULE 

This internship can start as early as June 1, 2026, and end as late as September 30, 2026. 

This paid internship is offered at 15 – 25 hours per week with flexible scheduling. 

The official start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between 8:00am – 5:00pm.

EXAMPLES OF DUTIES

Interns are in a learning environment and will assist with the following tasks and projects:

• Review technical reports, plans, and specifications. 
• Participate in field investigations and inspections. 
• Calculate material quantity estimates for contract bids. 
• Prepare, collect, and organize documents for construction contract compliance.

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.