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Build Community. Champion Culture. Lead with Vision.

THE CITY OF BELMONT, CALIFORNIA IS SEEKING A DIRECTOR OF PARKS, RECREATION, FACILITIES & CULTURE—a visionary leader to guide a dynamic, community-focused department dedicated to enriching wellness, connection, and cultural vitality across the City. This key executive role oversees an $11.1 million budget, 16 developed parks, 11 athletic fields, more than 300 acres of open space, and all City facilities—including the Belmont Library, Twin Pines Senior & Community Center, and two fire stations—while managing recreation programming, cultural events, capital projects, and long-term planning. The Director will lead a talented and dedicated team of over 25 FTEs, champion major initiatives such as implementation of the PROS Master Plan and planning for the future Belmont Community Center, and cultivate strong partnerships with schools, nonprofits, regional agencies, and community groups. The ideal candidate is a visionary, collaborative, and politically astute leader who excels in relationship-building, strategic planning, and delivering high-quality services that reflect Belmont’s commitment to sustainability, inclusion, and quality of life.

This position includes an annual salary range of $202,267–$266,614 and generous benefits. For more information about this great opportunity, please see the attached brochure!

Apply by December 22, 2025, at CalOpps.org to shape Belmont’s parks, facilities, and cultural future.

About the Department

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity, and public life.
  
 The Department creates and activates thriving places where people live, work, play, and learn, which includes over 40  community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds, and 65 miles of trail. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
 
For more information, please visit activatesj.org.

Position Duties

The Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Parks Manager vacancy in the Parks Division at Happy Hollow Park & Zoo.

The total salary range for the Parks Manager classification is $143,860.08 - $175,309.68 annually. 

This salary range includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience. 

The City of San José’s Parks, Recreation and Neighborhood Services Department (PRNS) is seeking an innovative and results-driven Parks Manager to lead Happy Hollow Park & Zoo (HHPZ) — the City’s flagship destination known for its blend of family recreation, wildlife conservation, and environmental education. 

The Parks Manager serves as the General Manager for Happy Hollow Park & Zoo (HHPZ), providing strategic leadership and operational oversight for all facets of the park and zoo. This includes animal care and welfare, rides and attractions, entertainment programs, maintenance, guest services, food and beverage, business operations, education, and conservation programming. The position ensures the delivery of safe, high-quality experiences for guests, animals and staff while advancing the City’s goals of equity, stewardship, and sustainability. 
 

Key Responsibilities

Direct daily operations of HHPZ, including animal care, maintenance, attractions, guest services, security and public programming.  Oversee business operations such as admissions, concessions, memberships, and revenue programs to ensure fiscal sustainability and continuous improvement.  Lead and develop a diverse team of staff and supervisors, fostering a culture of collaboration, accountability, and innovation.  Develop and manage operating and capital budgets, contracts, and vendor relationships.  Plan and implement capital improvement projects, including animal exhibit renovations, infrastructure upgrades, and facility enhancements. 

 

Ideal Candidate

The ideal candidate is a strategic, innovative, and politically astute leader with experience managing complex park, zoo, or destination operations.

• Strong fiscal and business management skills, including experience with revenue generation, budgeting, and contracts. 
• Knowledge of zoo operations, animal care standards, and guest experience best practices. 
• Excellent communication and relationship-building skills with staff, partners, and the public. 
• Proven ability to manage multiple priorities and deliver data-driven results in a dynamic environment. 
• Commitment to the City’s values of inclusion, sustainability, and community service.

Key Priorities

• Strengthen the partnership with the Happy Hollow Foundation to support fundraising, conservation, and education initiatives. 
• Lead capital improvement projects that enhance guest experience, animal habitats, and park infrastructure. 
• Grow revenue-generating programs including memberships, concessions, and special events for fiscal sustainability. 
• Position HHPZ as a national leader in animal care, conservation, and nature-based education, maintaining HHPZ’s 35-plus years of accreditation with the Association of Zoos and Aquariums. 

How to apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

Job Announcement URL

https://www.governmentjobs.com/careers/sanjoseca/jobs/5136936/parks-manager-happy-hollow-park-zoo-parks-recreation-and-neighborhood-ser?pagetype=jobOpportunitiesJobs

 

 

Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference? 

San José’s Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 200 plus neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and over 60 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org

About Happy Hollow Park & Zoo (HHPZ): This is a 16-acre amusement park and Association of Zoos & Aquariums (AZA) accredited zoo located in San José, California. HHPZ is open year-round catering to families with children. It operates nine amusement park rides, showcases various endangered species, and operates one of the oldest classical puppet theaters in California, as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting. 

The Department is currently recruiting to fill one full-time benefited Zoo Keeper position at Happy Hollow Park & Zoo. We are seeking a highly motivated, personable individual with strong leadership skills and innovative ideas to become part of a dynamic team of employees with a strong commitment to providing excellent service to our diverse community. 

The position performs work involving the care and feeding of zoo, domestic farm, and/or non-domestic animals and maintenance of enclosures, grounds and service areas; working with animals under all types of climatic conditions to prepare them for presentations, training, capture and restraint, basic husbandry, and behavioral enrichment. In addition, responding to general questions from the public regarding non-domestic and/or domestic animals.

Please note that schedules can vary every week or be on an “on call” basis depending on knowledge, training, and experience with specific animal routines. These positions will be required to work weekends, evenings, and holidays, during all climactic conditions as assigned and must have the ability to enter animal areas and perform physical work (including lifting objects up to 50 lbs.).

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

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San Mateo County Parks (SMCP) is currently seeking a full-time extra help Bilingual Community Engagement Intern II.

This position would be based out of Flood and Friendship County Parks and primarily working with the communities surrounding these parks. 

Friendship County Park is located in North Fair Oaks, an unincorporated area of Redwood City. Through community collaboration, the small urban park was developed to provide outdoor recreation facilities and space to promote community gardening. The park is situated on San Francisco Public Utility Commission land and is managed by SMCP. Less than an acre in size, the park features 30 community garden planters, a playground, picnic tables and more. Plot use is through an agreement with SMCP and requires regular participation in meetings. 

Flood County Park is a 21-acre park located in Menlo Park. It is primarily used as a location for family and group picnicking, playground use, and walking by the local community. The park has recently opened a new multi-use sports field, tennis/pickleball court, pump track and more! 

An intern at these locations would work on improving the interpretive elements of each park and provide programming and outreach opportunities for the local communities.

The Bilingual Community Engagement intern will report to Flood Park and be able to drive to Friendship Park and other park locations as needed. The intern will be supervised by the Interpretive Division Park Staff. 

Tentative schedule for this position (subject to change):

• Tuesday – Saturday: 8 hours each day
• 1 – 2 In person workdays
• 2 Virtual workdays (work from home)
• 1 Day for Events/Programming

Examples Of Duties:

A Bilingual Community Engagement Intern would be responsible for:

1. Management of Friendship Park Community Garden, including but not limited to:
   1. Managing garden plot availability and agreements
   2. Being the primary point of contact for Community Garden participants; maintaining regular communications by County phone, text, and email
   3. Working alongside gardeners to identify and address any needs or challenges in maintaining garden beds
   4. Facilitating monthly on-site educational opportunities for gardeners with staff from San Mateo County Health, Sustainability Department, and community partners
   5. Managing on-site garden tools and supplies; identify additional supplies that may be required
2. Community Program Coordination and Outreach, including but not limited to: 
   1. Coordinating and leading programs with Community Based Organizations and Partner Organizations within the community near Friendship and Flood Parks (i.e. Libraries, Schools)
   2. Leading interpretive programs at Friendship and Flood Parks 
   3. Tabling at local community events, such as Farmer’s Markets
   4. Providing translation when needed at programs and events throughout SMCP
   5. Assisting Interpretive Division with educational outreach throughout SMCP
   6. Creating flyers and social media posts to promote SMCP

Qualifications:

The ideal candidate will: 

• Have strong interpersonal skills and possess the ability to effectively communicate in English and Spanish with diverse community members and San Mateo County staff to support gardeners. 
• Be an enthusiastic, outgoing, positive, and energetic person who can work collaboratively or independently with little to no supervision. 
• Be open to learning new skills, be flexible with various work projects, and be able to follow directions. 

Qualifications:

• Must be at least 18 years old
• Bilingual in Spanish required
• Experience in food growing and garden management desired
• Knowledge of and ability to teach gardening concepts desired
• Ability to engage with individuals of many demographics and histories – youth, seniors, immigrants, economically diverse
• Strong planning and organizational skills with ability to plan programs and events and organize participants and volunteers
• Must have a valid California Driver’s License and transportation available to commute to park sites throughout San Mateo County

This is a full-time position requiring weekend work. 

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

Application/Examination:

*Please note that there are no housing facilities for interns. You are responsible for your own housing, transportation, and meals.
 
How to apply:
 Please submit an online application with a copy of your resume and cover letter attached to the application.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. 
 
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
 
Contact
 For questions about this internship, please contact Katherine Wright at kewright@smcgov.org . For questions/comments/issues relating to the application process and material submissions, please contact Chaten Berry at cberry@smcgov.org .
 
 About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
 
 The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

The City of Union City's Community and Recreation Services is seeking returning staff for the following roles:

• Youth Parks & Playgrounds Leader (Recreation Leader) - $17.68- $21.49/hourly
• Fitness Attendant (Recreation Leader) - $17.68- $21.49/hourly
• Lifeguard (Recreation Leader) - $17.68- $21.49/hourly
• Park Monitor (Project Specialist) - $18.00 - $25.00/hourly
• Pool Manager (CRS Program Manager) - $21.21 - $25.79/hourly
• Senior Lifeguard (Senior Recreation Leader) - $18.86 -  $22.92/hourly
• Substitute Preschool Site Supervisor (CRS Program Manager) - $21.21 - $25.79/hourly
• Teen Leader (Recreation Leader) - $17.68- $21.49/hourly
• Tennis Instructor (Project Specialist) - $17.14 - $25.00/hourly
• Tot Time Substitute Teacher (Senior Recreation Leader) - $18.86 -  $22.92/hourly
• Safe Parking Attendant  (Recreation Leader) -$17.68- $21.49/hourly

The Department

The Community Services Department plays a key role in enhancing the community and ensuring the citizens of Fremont receive excellent customer service through the management of recreation facilities, quality recreation and environmental programs, and park planning.

The Position

The Park Ranger/Naturalist will provide information and assistance to the public, as well as enforce laws, rules, regulations, and the Fremont Municipal Code. The primary focus of the position will be to assist with implementing the initiatives of the Homeless Task Force. Additionally, the incumbent may conduct natural resource protection and environmental education programs.

Examples of Job Duties

• Work in prescribed uniform and is responsible for general patrol and supervision of City of Fremont’s parks, plazas and trails.
• Interact and engage with unhoused populations on a daily basis, providing guidance and encouragement, enforcing laws and regulations and connecting community members with service providers.
• Perform homeless response strategies and mitigation efforts, such as posting notice to abate nuisance tags, collection on unattended property and removal of debris.
• Provide assistance and act as a liaison to the public, responding to questions concerning park and recreation facilities, programs, policies, and rules and regulations.
• Demonstrate knowledge of and enforce the Fremont Municipal Code or other rules, regulations and ordinances pertaining to park operations within the City, including the issuance of citations.

The City of Berkeley invites you to apply for the position of Assistant Civil Engineer! In this role, you will have the opportunity to work on capital improvement projects in the Parks, Recreation & Waterfront Department or the Public Works Department. You will perform professional office and field civil engineering work related to the planning, design, construction and maintenance of these projects. This position requires a California PE license.

The Parks, Recreation & Waterfront Department maintains more than 50 parks and operates the largest public marina on the Bay. Engineers in this department work on projects at parks, community centers, recreation centers, the waterfront, pools, camps, and related facilities and infrastructure.

The Public Works Department supports the City’s extensive network of public infrastructure. Engineers in this department work on projects across the city that advance City initiatives such as the Climate Action Plan, Pedestrian Plan, and Vision Zero. Program areas within Public Works include Facilities, Sanitary Sewers, Sidewalks, Streets, and Storm Drains.

 

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is:
Equivalent to graduation from a four-year college or university with major coursework in civil engineering and two (2) years of professional civil engineering experience in design and construction work at a level equivalent to the City of Berkeley Junior Public Works Engineer classification.

Other requirements include:

• Possession of a California State Certification of Registration as a Professional Engineer
• Possession of a valid California driver's license with a satisfactory driving record

 

APPLICATION PROCESS

Applicants must submit a completed application and responses to the supplemental questionnaire. Please note that resumes are not a substitute for a completed application.

Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ada@berkeleyca.gov. Please allow 10 days for production of the material in an alternative format. 

DESCRIPTION:

The Department:

The Parks and Recreation Department provides planning, development, operation, maintenance, and rehabilitation of the City's neighborhood parks, open space, water sites, recreation buildings, and trails.

The Position:

Under supervision, to perform a variety of unskilled and semi-skilled tasks in connection with the development and maintenance of City parks and recreational facilities.

As an As-needed Laborer, the successful incumbent will work in the department, performing routine maintenance on various parks and facilities including the city-owned cemetery. This position will assist in maintenance and repair using a variety of tools and specialized equipment. 

The Laborer position performs varied, unskilled and skilled manual tasks related to landscape maintenance and sanitization. Typical tasks include cleaning and sanitizing restrooms and buildings, loading trash and leaves in truck, litter abatement, mowing, edging, cleaning park sites, graffiti abatement, and operating a variety of hand/power tools and heavy equipment as needed. This position may require working weekends, holidays, and after hours. Must be able to read, speak, and write English at a basic level, follow written and oral instruction, and perform heavy lifting.  

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The annual salary range for this position is $17.75 - $24.85.  This position will be filled at or near the bottom of the salary range.

TYPICAL DUTIES:

Under direct supervision, performs varied, unskilled manual tasks often requiring considerable physical strength and the use of hand tools and hand power tools; loads rubbish and leaves on trucks; excavates and fills trenches and ditches; assists in the removal, trimming and spraying of trees and shrubs; prepares surfaces for paving; mixes cement; breaks up paved surfaces; helps place forms and pour concrete; lays pipes; uses such tools as shovel, rake, and jackhammer; operates trucks and heavier equipment as needed. Performs construction, maintenance and sanitation duties as required; and does related work as required.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Sufficient education to provide the ability to read, write and speak English at a basic level. 

Minimum Experience Requirements:

No experience is required.

Acceptable Substitution:

None.

License/Certifications:

Possession of a valid California Class C driver’s license is required.

Desirable Qualifications:

• Landscape maintenance experience.
• Experience working with the public in a service environment.

Other Requirements:

Ability to work odd and irregular hours including weekends and holidays.

KNOWLEDGE, SKILLS, AND ABILITIES: 

Some knowledge of: the purposes, use, and maintenance of simple hand tools; construction and maintenance methods and materials. Good ability to: learn to use simple hand tools; follow oral and written instructions; and perform heavy physical labor.

SUPERVISION RECEIVED
Works under the direct supervision of an assigned supervisor.

Additional Information:

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Complete City Application. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

The department will review applications and only contact the applicants that best meet the needs for their current opening.

This position is an as-needed, non-benefitted position and has an hour limitation of 999 hours in a fiscal year.

The Instructor-Lifeguard functions as both a swimming instructor and a lifeguard at a City swimming pool.    An incumbent conducts classes at all participant skill levels (beginning through advanced) and supervises the conduct of swimmers in City pools in order to maintain a safe environment.   This class is distinguished from the Lifeguard in that the latter has a sole focus on lifeguard responsibilities.  This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.   

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARENTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.
Under general supervision:
• Conducts swimming instruction classes at various participant age and skill levels
• Administers practical swimming tests to determine participants' skill levels
• Maintains class participant attendance, activity, and progress records
• Observes swimmers at a City operated swimming pool; warning those who violate pool safety rules, and expelling them, if necessary, for willful disobedience
• Maintains a safe but enjoyable poolside atmosphere for participants by continuously monitoring  pool facility for potential problems or dangerous situations
• Rescues swimmers who are in distress;  administers first aid and artificial respiration, if necessary, according to prescribed methods
• Cleans, disinfects, and maintains the pool, pool decks, overflow gutter, shower rooms and other pool facility areas
• Performs other related duties as assigned

 

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Requirements:
• Education equivalent to completion of the tenth grade; and
• No experience required; and
• Must be at least 16 years of age at time of application

LICENSES AND/OR CERTIFICATES
Possession of the following is required:
• A valid American Red Cross Water Safety Instructor certificate or Completion of City of Santa Clara Learn To Swim Instruction Program; and
• A valid American Red Cross Lifeguard certificate; and
• In accordance with State of California law, a valid California Work Permit is required at time of appointment for candidates under the age of 18 who have not graduated from high school or been awarded a certificate of proficiency

OTHER REQUIREMENTS
• As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law
• Must be able to perform all of the essential functions of the job assignment

 

Knowledge, Skills, and Abilities

Considerable knowledge of: 
• Swimming techniques
• Principles and techniques of  swimming instruction appropriate for various age groups
• Approved lifesaving and safety methods and procedures  necessary to ensure public safety in and around a pool facility
Considerable ability to: 
• Teach to others the theory and application of swimming techniques
• Swim skillfully, rescue submerged victims, and safely remove them from pool
• Immediately evaluate emergency situations and respond decisively and effectively
• Administer first aid and artificial respiration according to prescribed methods
• Instruct in the techniques of swimming and lifesaving
• Maintain poolside discipline and safety
Ability to:
• Establish and maintain effective working relationships with those contacted in the course of work, including children
• Work in a team-based environment and achieve common goals
• Communicate clearly and effectively, both orally and in writing
• Learn the proper placement of all safety equipment and its proper use
• Learn the location and proper use of the emergency telephone numbers list
• Become familiar with the basic mechanical operation and maintenance program of the City pools

The Department:
The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park.  
 
The Position:
Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends.

 As an as-needed employee, this is an "at-will" position and there is no guarantee of hours.  Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants

The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility.  An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others.  Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARENTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.
Under general supervision:
• Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service
• Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination
• Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents
• Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files
• Makes reservations for recreation facilities
• Maintains office area; creates and arranges program displays
• Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records
• Opens and closes facility in accordance with established procedures
• Performs other related duties as assigned

 

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Requirements
• Graduation from high school or possession of a GED; and
• Six (6) months of general clerical or customer service experience; and
• Must be at least 18 years of age at time of application

LICENSES AND/OR CERTIFICATES
• Possession of a valid California Class C driver's license is desirable

OTHER REQUIREMENTS
• As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law
• Must be able to perform all of the essential functions of the job assignment

Meeting the minimum qualifications does not guarantee admittance into the examination process.  Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test.  
 
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

Knowledge, Skills, and Abilities

Knowledge of:
• Correct English grammar, spelling, and punctuation
• Modern office practices, procedures, and methods, including filing and the operation of standard office equipment
Ability to:
• Operate personal computer hardware and software and a variety of standard office equipment
• Communicate clearly and effectively in English in person, over the telephone, and in written correspondence
• Demonstrate sensitivity, tact, and excellent customer service while interacting with others
• Issue and follow oral and written instructions
• Exercise sound and effective judgment within established guidelines
• Organize, coordinate, and complete duties to meet scheduled deadlines
• Perform routine arithmetic calculations
• Prepare, maintain, and reconcile routine accounting and numerical records
• Establish and maintain effective working relationships with those contacted in the course of work
• Work in a team-based environment and achieve common goals
• Lift and carry objects weighing up to twenty-five (25) pounds

Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”)  To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.