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Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.

For priority consideration, apply by 11/14/2024. Applications will be reviewed on a rolling basis, and interviews will be conducted with qualified candidates throughout the recruitment period. The position will remain open until filled.
 
Overview:
The Senior Management Analyst in Valley Water's Purchasing and Contracts Unit is responsible for leading the procurement of information technology (IT) goods, services, and consultants. This role ensures compliance with organizational policies and industry best practices for the complete procurement process—from solicitation to contract administration—for IT-related acquisitions. The position entails analyzing bids, conducting market analysis, negotiating vendors, negotiating contracts, and providing strategic recommendations to maximize value. Additionally, this position acts as a key analyst on IT procurement strategies and leads complex IT procurement projects, ensuring alignment with Valley Water's goals.
 
Our Commitment: 
Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.
 
About Valley Water:
 Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
 
Key Responsibilities include, but are not limited to:

• Oversee the end-to-end procurement process for IT goods, services, and consultants, ensuring compliance with Valley Water policies, organizational requirements, and industry best practices. This includes leading, planning, and overseeing complex procurements for accuracy and compliance.
• Negotiate, prepare, and administer contracts for IT-related procurements to ensure organizational needs are met and compliance by vendors is maintained. 
• Provide training and support in procurement methods and procedures.
• Evaluate and analyze bids, making recommendations for vendor selection in accordance with Valley Water standards. Develop specifications for goods and services and ensure fair and open competition among vendors.
• Develop and implement strategic procurement plans for IT acquisitions that align with Valley Water’s technological goals and future needs. Provide technical guidance on requisitioning procedures, vendor qualifications, and the availability of goods and services.
• Analyze, identify and make recommendations to purchasing standards and procedures for requisitioning, solicitation of bids, and contract administration to ensure best pricing and value.
• Respond to questions and inquiries from Valley Water staff and other agencies, investigating complaints and recommending corrective actions as necessary. Ensure effective communication with stakeholders throughout the procurement process.
• Prepare reports and maintain required purchasing records, preparing documentation as needed for Valley Water.
• Execute related duties and responsibilities as required to support the Procurement and Consultant Contracts Unit and Valley Water’s objectives.

Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
 
Ideal Experience:

• Five (5) years of experience (ideally in the public sector) independently analyzing complex competitive procurement processes for goods and services.            
• Experience working with project managers to develop scopes of work and write complex Invitation to Bid or Request for Proposals for the procurement of materials, equipment, infrastructure maintenance or information technology services.
• Experience negotiating and administering contracts for IT-related procurements, with a focus on achieving favorable terms and conditions that align with organizational objectives.
• Experience using procurement software tools.

Ideal Skills and Abilities:

• Ability to oversee and analyze the procurement process for IT goods, services, and consultants, ensuring adherence to organizational policies and best practices.
• Analytical capabilities to evaluate bids and proposals effectively, facilitating informed recommendations for vendor selection in accordance with established compliance standards.
• Ability to provide strategic advice on IT procurement strategies, contributing to decision-making processes related to complex procurement projects.
• Effective communication skills to engage with stakeholders, ensuring their requirements are understood and addressed within procurement strategies.
• Establish and maintain highly effective working relationships with Valley Water managers, staff, suppliers, vendors, and others encountered in the course of work.

Ideal Knowledge:

• Demonstrated expertise in analyzing complex procurement processes for IT goods and services, ensuring compliance with applicable laws, organizational policies, and industry best practices.
• In-depth knowledge of contract negotiation and administration, with the ability to secure favorable terms that align with organizational goals and maximize value.
• Analytical skills for evaluating bids and proposals, enabling effective recommendations for vendor selection based on established compliance standards and organizational needs.
• Knowledge of analyzing and guiding strategic procurement plans that align with organizational technological goals, ensuring the acquisition of IT goods and services meets current and future requirements.
• Proven ability to communicate effectively with stakeholders, facilitating their needs and requirements within procurement strategies, and ensuring transparency throughout the procurement process.
• Familiarity with procurement software tools to streamline processes and enhance the efficiency of procurement activities.

Ideal Training and Education:

• Equivalent to a Bachelor’s degree from an accredited college or university with major course work in public administration, political science, business administration or a related field. 
• Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

 

• Certified Public Procurement Buyer (CPPB) or Certified Public Procurement Officer (CPPO), Universal Public Procurement Certification Council (UPPCC).
• Extensive experience in public sector procurement and contracts management in the State of California. 
• Other Purchasing and/or Supply Chain Management Certifications. Examples include Certified Purchasing Manager, (C.P.M.) or Certified Professional in Supply Management (CPSM), Institute for Supply Management (ISM).

Applications will be accepted for this position on a continuous basis. The selection process may include a physical activity exam and interview and can begin as soon as vacancies occur. Please note that applicants will be contacted to participate in the selection process on a first come, first serve basis. Please do not contact the Human Resources Department about the status of your application unless it has been more than 3 months.

This hourly position is not in Civil Service and does not receive benefits.

POSITION

The City of Daly City is looking for people interested in working 10-20 hours per week in a variety of settings selected by the Department of Library and Recreation Services. Our current openings are in the Recreation Division and may be in the areas of the Afterschool Youth Recreation Program, Aquatics Program or Facility Attendant. This position will report directly to the Recreation Program Coordinator or Recreation Program Supervisor and will work various hours throughout the week, including evenings and weekends

DEFINITION

Under general supervision, a Recreator III independently performs assigned tasks which serve the public use of municipal recreation facilities and other duties as required.

EXAMPLES OF DUTIES

Open and close facilities following established guidelines, set up equipment needed for facility programs, perform routine maintenance and cleanup for assigned facilities, collect fees for facility use, maintain order and discipline in assigned facilities and programs by enforcing City and Departmental policies, may facilitate in assigned program areas, may supervise other part-time staff, volunteers, or court workers as assigned, and maintain accurate records and reports. May include specific assignments such as senior swim instructor, senior lifeguard, facility attendant and assisting with after school or summer programs. Other duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of: General facility operations, intermediate lesson instruction techniques for assigned area, and safety practices for assigned programs.

Ability to: Follow written and oral instructions, meet and communicate effectively with members of the public, carry out assignments requiring average physical strength such as setting up tables and chairs, learn and progress in this position, direct others, understand and enforce written and oral rules, regulations and policies, solve minor disciplinary problems, interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience: A minimum of two years working or volunteering with people in a customer service position.

Education: Graduation from high school or equivalent.

License: Possession of a valid Class C California Driver’s License is desirable.

Certification:  Possession of an American Red Cross Lifeguard Certification is required to work in the Aquatics area as a lifeguard.  Possession of an American Red Cross Water Safety Instructor Certification is desirable to work in the Aquatics area as swim instructor.

Emphasis One: FACILITY ATTENDANT:

Examples of Duties:

Responsible for overseeing facilities and parks during reservations, programs, and activities. Supervise facility events; ensure facility is set-up according to event requirements including all official city supported meetings/special events. Check condition of amenities and ensure cleanup requirements are met by renters. Educate public of Recreation Division classes, programs, activities, and events. Monitor youth sports programs within the facilities; address participant and parent concerns; provide lead direction to sports officials. Routinely adhere to and maintain a positive attitude toward City and Department goals.

Knowledge Of:

Basic office/customer service skills (answering phone calls, talking to patrons etc.)

Emphasis Two: LIFEGUARD:

Example of Duties:

Educate patrons in water safety, provide patrons with a safe aquatic environment, perform lifeguard secondary duties, and instruct swim lessons. Promote aquatic programs, assisting senior guard, and aquatics assistant. Conduct rescue operations and administer CPR and First Aid. Direct communication and contact with swimmers and the public.

Knowledge of:

Basic child guidance principles and practices. General techniques of various swim strokes.

Ability to:

Be active, lift and/or carry equipment and supplies. Work in a leadership role with children and adults

Emphasis Three: YOUTH PROGRAM LEADER:

Examples of Duties:

Assists in preparing instructional, craft, and other materials; participates in, and encourages, play activities with the children; may assist in providing tutorial and/or remedial activities in small groups. Provides support duties for child development services in Youth Services programs; prepares and serves snacks based on established guidelines; performs clean-up and food storage duties. Assists with maintaining required and appropriate documentation; including observation notes, logs, and other records. May participate in public relations, outreach, and community education activities. Attends staff training, workshops, and courses as directed by supervisor

Knowledge of:

Ongoing programs and upcoming events. Child development services, operations, and activities. Basic computer applications such as word processing and databases

Ability to:

Work well with children. Able to provide encouragement for participation in programs.

Emphasis Four:  OLDER ADULT VOLUNTEER & PROGRAM SUPPORT

Examples of Duties:

Assists in daily operation of Doelger Senior Center supporting volunteers and programs.  Contributes to welcoming and safe environment, able to respectfully set boundaries.  May participate in community outreach and education efforts.  Attends trainings as directed by supervisor.

Knowledge of: 

Superior customer service; basic office procedures; Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher); volunteer management and Registration management applications; and programs and service providers for older adults.

Ability to:

Communicate effectively verbally and in writing; maintain confidential records; work well with older adults (50+); organize schedules; meet deadlines; learn on the job; collaborate with patrons, volunteers and colleagues across City departments.  Fluency in Spanish, Cantonese or Tagalog a plus.

Applications will be accepted for this position on a continuous basis. The selection process may include a physical activity exam and interview and can begin as soon as vacancies occur. Please note that applicants will be contacted to participate in the selection process on a first come, first serve basis. Please do not contact the Human Resources Department about the status of your application unless it has been more than 3 months.

This hourly position is not in Civil Service and does not receive benefits.

POSITION

The City of Daly City is looking for people interested in working 10-20 hours per week in a variety of settings selected by the Department of Library and Recreation Services. Our current openings are in the Recreation Division and may be in the areas of the Afterschool Youth Recreation Program, Aquatics Program or Facility Attendant. This position will report directly to the Recreation Program Coordinator or Recreation Program Supervisor and will work various hours throughout the week, including evenings and weekends

DEFINITION

Under direct supervision, a Recreator I performs assigned tasks which serve the public use of municipal recreation facilities and performs other related duties as required.

EXAMPLES OF DUTIES

Open and close facilities following established guidelines, set up equipment needed for facility programs, perform routine maintenance and clean up for assigned facilities, collect fees for facility use, maintain order and discipline in assigned facilities and programs by enforcing City and Departmental policies, may assist in assigned program areas, may supervise volunteers or court workers as assigned, and maintain accurate records and reports.  May include specific assignments such as cashiering, attending to locker rooms, aiding with swim instruction, staffing facilities used by the public, and assisting with recreational programming.  Other duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of: General facility operations, basic lesson instruction techniques for an assigned area, and safety practices for assigned programs.

Ability to: Follow written and oral instructions, meet and communicate effectively with members of the public, and carry out assignments requiring average physical strength such as setting up tables and chairs.  Learn and progress in this position, direct others, understand and enforce written and oral rules, regulations and policies, solve minor disciplinary problems, interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:  No previous work experience is required; however experience in working or volunteering with people is desirable.

Education: Successful completion of ninth grade.

License: Possession of a valid Class C California Driver’s License is desirable.

Certification:  May be required to possess a valid training certification as required for a specific assigned program area.

Emphasis One: FACILITY ATTENDANT:

Examples of Duties:

Responsible for overseeing facilities and parks during reservations, programs, and activities. Supervise facility events; ensure facility is set-up according to event requirements including all official city supported meetings/special events. Check condition of amenities and ensure cleanup requirements are met by renters. Educate public of Recreation Division classes, programs, activities, and events. Monitor youth sports programs within the facilities; address participant and parent concerns; provide lead direction to sports officials. Routinely adhere to and maintain a positive attitude toward City and Department goals.

Knowledge Of:

Basic office/customer service skills (answering phone calls, talking to patrons etc.)

Emphasis Two: LIFEGUARD:

Example of Duties:

Educate patrons in water safety, provide patrons with a safe aquatic environment, perform lifeguard secondary duties, and instruct swim lessons. Promote aquatic programs, assisting senior guard, and aquatics assistant. Conduct rescue operations and administer CPR and First Aid. Direct communication and contact with swimmers and the public.

Knowledge of:

Basic child guidance principles and practices. General techniques of various swim strokes.

Ability to:

Be active, lift and/or carry equipment and supplies. Work in a leadership role with children and adults

Certification:

Possession of an American Red Cross Lifeguard Certification is required to work in Aquatics area as a lifeguard. Possession of an American Red Cross Water Safety Instructor Certification is desirable to work in the Aquatics area as swim instructor. 

Emphasis Three: YOUTH PROGRAM LEADER:

Examples of Duties:

Assists in preparing instructional, craft, and other materials; participates in, and encourages, play activities with the children; may assist in providing tutorial and/or remedial activities in small groups. Provides support duties for child development services in Youth Services programs; prepares and serves snacks based on established guidelines; performs clean-up and food storage duties. Assists with maintaining required and appropriate documentation; including observation notes, logs, and other records. May participate in public relations, outreach, and community education activities. Attends staff training, workshops, and courses as directed by supervisor.

Knowledge of:

Ongoing programs and upcoming events. Child development services, operations and activities. Basic computer applications such as word processing and databases.

Ability to:

Work well with children. Able to provide encouragement for participation in programs.

Emphasis Four:  OLDER ADULT VOLUNTEER & PROGRAM SUPPORT

Examples of Duties:
Assists in supporting daily senior services programs and overseeing volunteers. Contributes to creating a welcoming and safe environment for community and volunteers. May participate in community outreach and education efforts.  Attends trainings as directed by supervisor.

Knowledge of: 
Customer service; basic office procedures; Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher); volunteer management and Registration management applications; and programs and service providers for older adults.

Ability to:
Communicate effectively verbally and in writing; maintain confidential records; work well with older adults (50+); organize schedules; meet deadlines; learn on the job; collaborate with patrons, volunteers and colleagues across City departments; ability set boundaries with patrons and volunteers.  Fluency in Spanish, Cantonese or Tagalog a plus.

A 2.5% supervisory differential will apply.

For priority consideration, apply as soon as possible. Applications will be reviewed on a rolling basis, and interviews will be conducted with qualified candidates throughout the recruitment period. The position will remain open until filled and posting may close abruptly. 

Overview:
Are you passionate about fostering an inclusive and equitable workplace? Valley Water is looking for a dynamic Equal Employment Opportunity (EEO) Program Administrator to lead and innovate in our Equal Employment Office. Join us and make a tangible impact by ensuring fair treatment for all employees, handling sensitive matters with discretion, and driving positive change through collaboration and diplomacy. If you have a keen analytical mind, excellent problem-solving skills, and a dedication to upholding EEO principles, we want you on our team!
 
The Program Administrator will plan, direct, manage and oversee activities and operations of complex, management-designated programs in EEO. The successful candidate will have excellent analytical, reasoning and research skills, using their best judgement to respond to requests about EEO. They will be able to handle highly sensitive and confidential information with discretion, professionalism, and tact. Problem-solving and critical-thinking skills are essential for this role, as is a customer-service oriented mindset to regularly engage with employees, administrative staff, union leaders, client groups, and other key stakeholders on a variety of employee relations matters. We are looking for someone who takes initiative, is results oriented, and builds positive relations through collaboration and diplomacy. You should be able to manage competing demands, have a passionate interest in EEO, and reflect our organization’s core values as you work with internal and external partners:

• Sustaining a healthy work-life balance for employees and placing a high value on all the things that provide enrichment and fulfillment.
• Acknowledging that all individuals are unique and important and will be treated with fairness, dignity, and respect.
• Creating an inclusive work environment, which reflects and supports the diversity of the community and enriches our perspectives.

Our Commitment: 
Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

Key Responsibilities include, but are not limited to:

• Program Management: Planning and leading Equal Employment Opportunity (EEO) programs, projects, and activities.
• Compliance: Interpreting and applying Memorandum of Understanding (MOU) and ensuring compliance with state and federal laws, regulations, and reporting requirements.
• Case Management/Investigations: Processing EEO complaints from intake through final disposition, including organizing, directing, inquiring, and evaluating cases.
• Conflict Resolution: Tackling conflicts when discrimination complaints arise.
• Policy Implementation: Implementing policies and recommending administrative changes to prevent discrimination and mitigate liabilities. 
• Develop complex, sensitive, and confidential memos. 
• Designing and delivering training programs for managers, supervisors, and employees in EEO and related topics.

Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
 
Ideal Experience:

• Six (6) years of experience in assigned program area of EEO, including either one (1) year in experience planning, organizing, coordinating, and directing various projects or programs, or serving as a Valley Water-recognized subject matter expert or advisor in EEO program area. 
• Experienced in ensuring compliance with state and federal laws, regulations, and reporting requirements.

Ideal Skills and Abilities:

• Demonstrate an ability to be a strong partner in the organization.
• Effectively advise and provide consultative services to departments and supervisors on EEO matters.
• Conflict-resolution skills to maintain a harmonious and productive work environment. 
• Demonstrate strong interpersonal skills.
• Reporting and conducting EEO investigations. 

Ideal Knowledge:

• EEO practices and programs in a public sector environment.
• State and federal laws, regulations, and reporting requirements.
• Workplace investigations, dispute resolution, and grievance procedures best practices.

Ideal Training and Education:
Equivalent to graduation from an accredited four-year college or university with major coursework in human resources management, organizational development, industrial or organizational psychology, public or business administration, or a related field.
 
Substitution
Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years. 

 

Under general supervision of the Program Coordinator, staff is responsible for planning and implementing daily age-appropriate activities including crafts, games, songs, drama, storytelling, and supervised play.

The Silliman Family Aquatic Center Lifeguard Academy is for those seeking employment with the City of Newark. This program is a beginner-level course that covers Lifeguard Training, Water Park Lifeguard Training, First Aid, CPR/AED for the Professional Rescuer, Administering Emergency Oxygen, Swim Lesson Instruction, and center-specific training. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures.

**No certifications or previous experience is required! Candidates must be comfortable in the water. Once you successfully pass your lifeguard certification, you’ll get a $1.00 raise to make $19/hour as a lifeguard.**

• Candidates will be contacted for an in-person interview.
• No experience required, training provided. Be paid to train to become a lifeguard! No cost to take certification courses.

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

The Department:
The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. 

 

The Position:
The Recreation Instructor is responsible for planning, instructing, and supervising a specialized class or program.  With general policy and departmental philosophy guidance from a supervisor, the incumbent exercises sound independent judgment in setting a class curriculum and schedule in a specialized area of instruction such as aquatics, arts and crafts, athletics, cultural arts, dance, drama, physical fitness, music, older adult programs, preschool, and therapeutics.  

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARENTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.
Under direction:
• Plans, initiates, organizes, and instructs a class in a specialized recreation area
• Explains and demonstrates activity techniques to class or program participants
• Prepares and orders instructional materials and supplies
• Keeps attendance and class records
• Performs other related duties as assigned

 

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Requirements
• Graduation from high school or possession of a GED; and
• Six (6) months of experience teaching preschool, therapeutic recreation, or a specialized area in a classroom setting; and
• Must be at least 18 years of age at time of application

LICENSES AND/OR CERTIFICATES
• Possession of a valid California Class C driver’s license is desirable

OTHER REQUIREMENTS
• As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law
• Must be able to perform all of the essential functions of the job assignment

Meeting the minimum qualifications does not guarantee admittance into the examination process.  Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

Knowledge, Skills, and Abilities

Considerable knowledge of:
• Instructional techniques appropriate to various age groups
• The technical fundamentals of a specialized recreation activity such as athletics, cultural arts, or music
Considerable ability to:
• Plan, organize, and instruct a specialized class or program
• Explain, demonstrate, and clarify information to others
• Demonstrate sensitivity, tact, and excellent customer service while interacting with others
• Establish and maintain effective working relationships with those contacted in the course of work, including children
• Work in a team-based environment and achieve common goals
• Communicate clearly and effectively, both orally and in writing
Physical ability to: 
• Assist participants in and out of wheelchairs
• Restrain and/or lift program participants

Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”)  To receive consideration for the screening process, candidates must submit a 1) Cover Letter that states relevant experience as a Recreation Instructor, 2) Resume, and 3) Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous or open until filled: Applications will be reviewed on a weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

• Receives emergency and non-emergency calls from the public, private companies and other jurisdictions.
• Dispatches police and fire personnel or other City services in response to such calls.
• Relays emergency and non-emergency information to public safety personnel in the field.
• Relays information to other agencies as required.
• Monitors multiple frequencies.
• Maintains accurate record of location and status of public safety units.
• Operates a manual dispatch system when necessary.
• Assists in relaying information during response to natural disasters.
• Performs related work as necessary.

DEADLINE TO APPLY: Open Until Filled

Please note, this is the posting for the "Lateral Communications Operator" position. See below for Lateral Communications Operator requirements.
 

THE POSITION:

 

The City of Hayward is excited to announce its recruitment for the position of Lateral Communications Operator. 

DEFINITION

Under general supervision from the Communications Supervisor, the Communications Operator operates a computer aided dispatch system receiving calls and dispatching police, fire or other City services.

DISTINGUISHING CHARACTERISTICS

This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel.

THE DEPARTMENT

The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence.
The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job.
 

 

Essential Duties

Duties may include but are not limited to the following: 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• English usage, including comprehension and grammar.

Ability to:

• Read and comprehend information and instructions.
• Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel.
• Perform several job tasks effectively under pressure for sustained periods of time.
• Memorize and retain information from a variety of sources.
• Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel.
• Assign priorities both to incoming calls and to the dispatch of calls for service.
• Speak clearly and concisely via radio, telephone and in person.
• Respond to requests for emergency and nonemergency services in a professional and courteous manner.
• Type accurately at a speed of 35 words per minute.
• Work various shifts, including day, swing and graveyard as well as weekends and holidays.
• Establish and maintain effective working relationships with those contacted in the course of work.

A complete job description and list of duties can be found at www.hayward-ca.gov.

 

Minimum Qualifications

LATERAL REQUIREMENTS:

Experience: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point, including heavy public contact while performing multiple tasks and using a computer-aided dispatch system.

Education: Equivalent to the completion of the twelfth (12th) grade.

Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable.

OTHER REQUIREMENTS

Typing Certificate: A typing certificate with 35 net words per minute 

1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:

· Five (5)-minute timed typing test.
· Gross typing speed in words per minute.
· Gross number of errors.
· Net words per minute

Please click on the link below to apply.  

REASONABLE ACCOMMODATION

Applicants with disabilities may request reasonable accommodation throughout the selection process. Request for reasonable accommodation during the selection process may be made by contacting the Human Resources Office at HR@larpd.org

LARPD is an Equal Opportunity/ADA Employer and values diversity at all levels of the organization.

Applications will be accepted until the position is filled.

This Temporary/Hourly position is NOT in Civil Service and does not receive benefits.

 DEFINITION

Under supervision, performs sub-professional engineering office work related to Public Works improvements; elementary field surveying; computer-aided drafting and design work; and related work as required.

EXAMPLES OF DUTIES

Performs a wide variety of responsible sub-professional engineering work; computes and posts simple engineering data; computer-aided drafting, design, and mapping; revises, reviews, files, and updates engineering plans and maps; assists field survey and traffic survey crews as needed.

MINIMUM QUALIFICATIONS

Knowledge of: The elementary principles of algebra, geometry, and trigonometry; drafting symbols used in construction work; basic engineering office equipment; modern personal computers and related computer software; principles and practical application of computer-aided drafting, design, and mapping systems.

Ability to: Learn the use of surveying equipment and techniques; learn basic construction inspection procedures; accurately make and verify mathematical computations; perform neat and accurate drafting; collect engineering field data, and make field notes; maintain accurate records; effectively operate computer-aided drafting, design and mapping software; effectively use modern office software; understand and carry out oral and written instructions; work flexible hours; deal effectively and courteously with the public and general contractors; attend work and perform duties as assigned.

Experience: None required

Education: Completion of 45 semester college units with major in civil engineering or related course of study.

License: Possession of valid Class C California Driver's License.