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San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

San Mateo County Health- San Mateo Medical Center seeks well-qualified candidates for the position of Program Coordinator I in the Patient Access Division. The current vacancy is a full-time, limited term vacancy. The duration of the assignment will last about 6 months.

 

Under the direction of the Patient Access Manager, the Program Coordinator will provide support to over 150 Patient Services Assistants across various departments, including Emergency, Admitting, Long-Term Care, Same-Day Surgery, and will average 27 Federally Qualified Health Center (FQHC) sites with 8-16 hours of weekly program refresher training on several publicly sponsored coverage options.

 

Additionally, this position will assist the team with several EPIC post-go-live projects, and work queues as we work to revamp processes and enhance collaboration for improved workflows and revenue-generating process efficiencies. 

 

To fill this vacancy, we are seeking applicants who are:

• Effective collaborators and can interact well with diverse personalities.
• Excellent planners and organizers and can establish a course of action for accomplishing short- and long-term goals and efficiently manage multiple assignments at the same time.
• Superior communicators and who excel orally and in writing.
• Flexible and see the value of helping colleagues and being exposed to and trained in several programs and initiatives.
• Proactive and are receptive to innovative changes and creative solutions.
• Team builders and can quickly establish strong partnerships with others.

The Ideal Candidate will possess:

• A Bachelor's degree in public or business administration, management or a related field.
• Experience in using EPIC.
• Two years of professional level analytical and administrative experience in a community-related setting.
• Excellent interpersonal and written communication skills.
• Ability to work collaboratively and establish and maintain positive working relationships, while balancing multiple, sometimes competing priorities.
• Acute attention to detail and strong organizational skills.
• Ability to produce accurate work, while meeting deadlines and working under pressure.
• Flexibility and ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and follow verbal and written instructions.
• Ability to design, coordinate, and execute program initiatives and evaluate performance.
• Commitment to properly handle discreet information and maintain confidentiality.
• Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Social Media platforms.

 

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 

 

Examples Of Duties

Duties of the position include, but are not limited to:

• Coordinates efforts between departments, clinics, and Ancillary Services to ensure timely release of claims.
• Serves as a liaison between the Patient Financial Department and Resource Management.
• Facilitate regularly scheduled and special meetings – prepare and distribute agendas and minutes from meetings.
• Maintain program billing and compliance records related to authorizations for Inpatient and Outpatient services.
• Prepare reports as needed for Patient Financial services, Resource Management, and Department of Health Services (DHCS).
• Manage and support activity related to the authorization and denial process.
• Educate and train team members regarding authorization requirements and denial mitigation.
• Perform related duties as assigned.

 

Qualifications

 

Knowledge of:

• Principles and practices of program area/option to which assigned.
• Principles and practices of effective customer/client relations.
• Principles and practices of working with and managing volunteers, if assigned to volunteer coordination.
• Technical procedures and requirements of program area/option to which assigned.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines governing program area/option to which assigned.
• Principles, practices and techniques of administrative and programmatic research and analysis.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Funding sources, grants and fund-raising techniques, if assigned to Options 1 and 2.

Skill/Ability to:

• Analyze, interpret and apply various regulations and requirements.
• Plan, coordinate and implement administrative and programmatic research and analysis.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
• Communicate effectively, both orally and in writing.
• Compile, analyze and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations.
• Exercise sound independent judgment within general policy and regulatory guidelines.
• Prepare clear and accurate reports, correspondence, procedures and other written materials.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Interact with a wide variety of people.
• Listen sensitively and accurately; exercise tact, patience and diplomacy.
• Develop, coordinate, and implement plans, programs and events.
• Utilize the appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Make public presentations and prepare articles for publication such as press releases and articles related to events of assigned program.
• Prepare narrative and statistical reports.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Program Coordinator I: Bachelor's degree in public or business administration, management or a related field and two years of professional level analytical and administrative experience in a community-related setting.

 

Application/Examination

 

If you are interested in being considered for this limited term position the following items must be submitted via e-mail: 

• Cover letter
• Resume

Please include the words "Program Coordinator I - Patient Access - Limited Term" in the subject line of email submission. All submitted materials must be in a Word or PDF format.
 
Please submit the above listed materials via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

 

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements will not be considered.

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker - Candidate Service Office Assistant to assist in the upcoming November 5, 2024 Presidential General Election. This is an excellent nonpartisan opportunity to be involved in the election process!
 
We are currently seeking dedicated and hard-working individuals for temporary, full-time positions to be hired into our Candidate Services Unit. This position encompasses:
 
Clerical Support:

• Data Entry
• Preparing/Receiving Forms
• Filing Completed Forms
• Prepare, organize, and mail certification documents

 
Customer Service:

• Organize and schedule filing appointments with potential candidates
• Work in-person with candidates on filing papers
• General knowledge of deadlines/forms to assist candidates

The hourly wage for this position starts at $22.59. Overtime is expected. 
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. 

 

Qualifications

Ideal Candidate Service Office Assistants will have a minimum of one year of general clerical, office assistant, phone services, or computer experience. At least one election cycles worth of experience in Candidate Filing is preferred as well.
 
Critical Skills include the ability to prioritize work, coordinate several activities organize, and maintain accurate files and records, and understand and carry out oral and written directions. As an Office Assistant it is also integral to have a positive attitude and demonstrate good leadership to assist other members of the team and help ensure day to day operations run smoothly.
 
Office hours are 8:00 am to 5:00 pm, Monday through Friday. These positions may require weekend and evening work assignments. The selected individuals must be available for the entire employment period until the completion of their assignment.
 
The Elections Division is an exciting, fast-paced environment, especially as elections approach.
This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process. More information about the organization is available on the Elections Division website www.smcacre.gov 

Application/Examination

This is an extra-help recruitment. Anyone may apply. Computer access is available for free at any San Mateo County Library. 
  
PLEASE DO NOT CALL THE ELECTIONS DIVISION OR THE HUMAN RESOURCES DEPARTMENT. The Elections Division will contact you by phone or email if your qualifications meet the current needs.
 
Because these are full-time (temporary) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate how you could meet the required work schedule given your current employment in the supplemental questionnaire.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department.
 
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
 

Recruitment Schedule

Application Screening (tentative): Starts the week of June 3, 2024

Interviews (tentative): Starts the week of June 10, 2024

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

 

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. 

 

San Mateo Medical Center and its clinics are currently seeking well-qualified candidates for Physical Therapist II to provide outpatient and/or inpatient services at San Mateo Medical Center - Main Campus in San Mateo, CA. Currently, there is a Limited-Term, Full-Time vacancy and an Extra-Help, part-time vacancy. 

These positions would provide outpatient and/or inpatient services physical therapy evaluations and treatments for a variety of orthopedic and neurologic conditions.

Physical Therapists manage patients with a wide range of diagnoses, chronic and acute, and are part of a dynamic treatment team. In addition, Physical Therapists identify patient challenges and develop goals and a care plan with reasonable outcomes for the individual's life/work settings. Daily opportunities are created in this assignment through the variety of illnesses/injuries seen in our patient population.

Physical Therapists work at SMMC as part of a County rehabilitation program, which provides evaluation, education and treatment. The therapeutic program at SMMC is oriented toward inpatients and outpatients with acute and chronic problems while providing therapy to inpatients with a need for long or short-term rehabilitation.

The ideal candidate will possess a minimum of one year of work experience providing care in an outpatient setting with an interest in covering inpatient when the census justifies. Ability to work weekends and/or holiday coverage when necessary is also strongly preferred. New or recent graduates with independent outpatient physical therapy work experience or internships are encouraged to apply. 

About Us

SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team! 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform physical therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Participate in discharge planning and refer patients to community services.
• Provide therapeutic activities to promote independence in daily living activities.
• Provide therapeutic exercises and instruct patients or caregivers in home exercise programs.
• Plan, organize and participate in physical therapy activities.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital and Medicare standards.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Physical Therapist II: One year of supervised experience in physical therapy. 

Application/Examination

If you are interested in being considered for this extra-help or limited-term position, the following materials must be electronically submitted in a Word or PDF format:

• Resume
• Cover letter
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners is required. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3) Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?
Please include the words "Physical Therapist II - Extra Help / Limited Term" in the subject line of email submission.  Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

San Mateo Medical Center is seeking well-qualified candidates for the position of Occupational Therapist II.  
Currently, there is one full-time, limited-term vacancy and two Extra-Help, part-time, vacancies. These positions will plan and provide occupational therapy services for acutely ill or rehabilitative patients in an outpatient and/or inpatient setting.
Occupational Therapist II is the experienced journey level class in this series. Incumbents in this class perform the full range of general therapy treatments with a greater degree of independence and proficiency, additionally applying more specialized and advanced therapy treatments. Some individuals may also assist in providing technical advice and training to less experienced staff.
The ideal candidate has graduated from an accredited occupational therapy curriculum and is licensed as an Occupational Therapist by the California Board of Occupational Therapy and registered with the National Board for Certification in Occupational Therapy. They will also possess a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association. Additionally, the incumbent will have experience in working with adults, skilled nursing, and acute care.  Fluency in Spanish is preferred, but not required. Ability to work weekends and/or holiday coverage when necessary is strongly preferred.
About Us
SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team!  

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform occupational therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Provide therapeutic activities to promote independence in daily living activities.
• Plan, organize and participate in occupational therapy activities.
• Design and fabricate splints.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital standards.
• Participate in discharge planning and refer parents to community services.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• May participate as clinical preceptor in a university affiliated occupational therapy student program.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Occupational Therapist II: One year of supervised experience in occupational therapy.

Knowledge of:

• Principles and methods of occupational therapy, as applicable to all types of cases found in a general hospital providing acute care or in a rehabilitative center.
• Physical and psychological problems of physically disabled, aged, gero-psychiatric and chronically ill patients.
• Principles of splint design and fabrication.
• Use and care of therapeutic tools and equipment commonly used in occupational therapy.
• Professional ethics and the fundamental laws of practice for occupational therapy.

Skill/Ability to:

• Administer and document occupational therapy treatments.
• Assess patient needs, analyze situations accurately and implement an effective plan of action.
• Adapt equipment to patient needs.
• Integrate occupational therapy services with other medical and institutional programs.
• Develop new programs in response to patient/department need.
• Explain and teach occupational therapy activities to patients, health care professionals and other interested persons.
• Exercise tact and good judgment in dealing with patients, staff and the public.
• Prepare reports and keep records of case histories.
• Communicate effectively, both verbally and in writing.
• Act as a consultant/trainer for education and other staff.
• Provide suitable transportation between work sites.
• Lift or assist with lifting patients and equipment.

Application/Examination

If you are interested in being considered for these extra-help or limited term positions, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter
• Resumé
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3)Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?

Please include the words "Occupational Therapist II - Extra Help / Limited- Term " in the subject line of the email submission. Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

To be considered for this position, candidates must submit a 1) City of Santa Clara Employment Application and 2) Proof of completion of a Basic Peace Officer Academy certified by the California Commission on Peace Officer Standards and Training (POST) OR proof of completion of Level 1 Reserve Peace Officer POST Regular Basic Course (Reserve Police Officers Only). Incomplete applications will not be accepted. All applicants are required to obtain authorization from their home agency Chief of Police/Sheriff authorizing them to work on a Per Diem basis for the City of Santa Clara.  

 

For additional information regarding this position, please email Joe Oliver at joliver@SantaClaraCA.gov. 

 

The Department: 

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

 

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

Typical Duties

Duties include but are not limited to the following:
• Under general supervision: patrol designated areas in, by foot, by bicycle, or other means to preserve law and order;
• Direct traffic;
• Enforce parking regulations, issue citations that are in violation of codes;
• Observe, monitor, and control routine and unusual traffic conditions; assist and advise motorists; issue parking  citations and warnings;
• Discover and prevent the commission of crimes, and enforce laws and ordinances; 
• Maintain awareness of and remain alert for wanted suspects, known criminals, stolen vehicles, missing persons, traffic violators, and crimes in progress; 
• Conduct investigations at scenes of incidents to which summoned or incidents observed to determine what, if any, crime has been committed;
• Respond to calls for the protection of life and property, the enforcement of laws and ordinances, general public service calls, and complaints including those involving automobile accidents, traffic hazards, misdemeanor and felony incidents;
• Investigate complaints and take appropriate action, which may include the use of deadly or non-deadly force;
• Use sound judgment under adverse, stressful conditions;
• Identify, collect, preserve, process, and book evidence;
• Locate and interview victims and witnesses;
• Work in partnership with the Santa Clara Police Department and the District Attorney's Office to follow through on criminal complaints;
• Apprehend and arrest offenders for crimes committed under federal, state, and local laws and codes;
• Control and mitigate people under the influence of drugs or alcohol or other potentially hostile situations;
• Establish and preserve good relationships with the general public;
• Answer questions from the public concerning local and state laws, procedures, and activities of the department, apply good public relation principals;
• Participate in continuous training required by POST  to enhance law enforcement skills 
• Attend meetings and trainings;
• Prepare a variety of reports including those on activities, operations, arrests made, and unusual incidents observed; prepare investigative reports and case information;
• Testify in courts and at hearings; prepare and present case evidence;
• Escort prisoners to county jail, juvenile hall, or Santa Clara Police Department; and
• Perform other duties as assigned.

 

Minimum Qualifications

EDUCATION AND EXPERIENCE  

• Currently employed as a Full Time or Part Time Peace Officer with a California Law Enforcement Agency; or

• Currently working as a Level I Reserve Police Officer with a California Law Enforcement Agency; or

• Retired as a Full Time Peace Officer with a California Law Enforcement Agency; or two years experience as a Peace Officer with a California Law Enforcement Agency and possession of a valid Basic Certificate issued by the California Commission on Peace Officer Standards and Training.  

LICENSES &/OR CERTIFICATES

• Possession of a valid driver's license is required; 

• Proof of a current Basic or higher certificate issued by the California Commission on Peace Officer Standards and Training (POST) is required at the time of application and for the duration of employment  (Not required for Reserve Police Officers, see below);

• Must have passed Field Training Program with home agency as required by POST;

• Must have passed Probationary Period with home agency;

• The minimum Peace Officer selection standards are set forth in Government Code (GC) Sections 1029, 1031, and 1031.4.  Every California Peace Officer must be: Free from any disqualifications for employment, including felony convictions (GC 1029). Be legally authorized to work in the United States under federal law (GC 1031);

• and at least 21 yrs of age for specified peace officers (GC 1031.4).

• Must maintain current CPR and First Aid Certification.

Reserve Police Officers Must Also Provide: Proof of completion of Level 1 Reserve Peace Officer POST Regular Basic Course (Reserve Police Officers Only).

 

PHYSICAL AND OTHER REQUIREMENTS

• Must be at least 20 years of age at time of application filing and 21 years of age at time of job appointment;

• Must meet and maintain required peace officer employment standards as required by POST;

• Per the California Public Employee Retirement System (CalPERS) "Public Safety Retirees on service retirement may not work more than 960 hours in a fiscal year for all CalPERS employers:;

• Retirees who were medically retired (industrial or non-industrial) should confirm with their retirement plan that accepting employment as a Per Diem Police Officer will not jeopardize their pension;

• Must possess the strength and physical ability necessary to perform the essential functions of the position;

• Must possess hearing, speech, and mental capabilities sufficient to perform all of the essential functions of the position; and

• Must be willing to be fingerprinted and pass a departmental interview, psychological, medical, and background investigation prior to appointment.

 

Vision requirements:  

• Must possess vision including color, night, depth, and peripheral vision sufficient to perform all of the essential functions of the position; and

• Must possess visual acuity of not less than 20/80 vision in each eye uncorrected, and corrected to 20/30 in each eye.

 

EXCEPTION:  Applicants with correction afforded by soft contact lenses are exempt from the minimum uncorrected vision standard of 20/80, provided their corrected vision is 20/30 in each eye.

 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Environment: 

The employee is regularly exposed to outside weather conditions; extreme cold, extreme heat, potentially hostile environments; extensive public contact. The noise level in the work environment is usually moderate but may be very loud due to crowd noise, music, sirens, firearm training, etc. Incumbents are required to work various shifts, including evenings and weekends, and may be required to travel to attend meetings or court appearances.

 

Physical: 

Primary functions require sufficient physical ability to work in a law enforcement setting; restrain or subdue individuals; walk, stand, sit, bike or run for prolonged periods of time;

occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights; frequently lift and/or move moderate to heavy weights; occasionally lift and/or move heavy weights; requires a sense of touch, finger dexterity, and gripping with hands and fingers;

 

SPECIAL CONDITIONS

• Will be required to work special events.

• Will be required to work odd and unusual hours, including evenings, weekends and holidays.

• Will be required to provide safety equipment (defined as ballistic vest, duty belt, and firearm) approved by the Santa Clara Police Department.

• Per the California Public Employee Retirement System (CalPERS) "Public Safety Retirees on service retirement may not work more than 960 hours in a fiscal year for all CalPERS employers."

 

Knowledge, Skills, and Abilities

Possession of the following knowledge, skills, and abilities at a level necessary to do police work:

 

Interest in Police Work – willingness to handle routine, repetitive tasks; enforce laws that may conflict with personal values; relate to others; work with minorities; work with fellow officers and the general public; participate in situations that require courage; function in different roles; work under hostile conditions, work under hazardous conditions over long periods of time; accept new job duties; and work weekends, holidays.

 

Ability to Take Orders – the ability to relate to supervisors; to maintain objectivity; to take criticism and control temper.

 

Ability to Take Responsibility   - the ability to work without supervision; reliability; ability to participate in situations that require courage, refrain from abusing authority vested in an official role;  maintain confidentiality of information; and assume a command presence in conflict situations.

 

Self-Control – the ability to control one's temper, maintain objectivity; take criticism, function under oral or physical stress; use authority effectively; function in different roles, work under hazardous and hostile conditions for long periods of time, and work at accident and crime scenes which involve severe personal injuries, or in situations which involve loss of life.

 

Ability to Communicate Effectively – the ability to testify accurately; obtain information from witnesses under normal and stressful conditions; communicate in person, in writing, and via radio.

 

Ability to Make Reasonable Decisions Rapidly – the ability to reason logically; apply discretion in maintaining confidentiality of information; observe and interpret what is observed; evaluate situations and people effectively; and apply good judgment.

 

Willingness to Arrest People – willingness to take actions which will result in imposing penalties on others, including: depriving them of their freedom; taking a life if necessary; and fighting to win and injuring another if required; use techniques and applications of self-defense and proper use of force.

 

Ability to Learn – the immediate potential to learn to write readable, comprehensible reports; to read and interpret relevant laws and procedural material including designated SCPD Operations Manual Sections and Stadium Security Procedures; read maps; apply regulations; communicate verbally with others under stress, analyze material and situations; and record observations from accident and crime scenes.

 

Emotional Stability – the ability to take verbal abuse; the possession of: honesty, integrity, maturity,   tolerance, self-confidence, truthfulness and psychological stability; ability to meet the physical and psychological demands of police work.

 

Ability to Problem Solve – the ability to identify problems or issues that are of concern to residents of the City or Stadium attendees.

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit 1) an online City of Santa Clara Employment Application and 2) Proof of completion of a Basic Peace Officer Academy certified by the California Commission on Peace Officer Standards and Training (POST) OR proof of completion of Level 1 Reserve Peace Officer POST Regular Basic Course (Reserve Police Officers Only).  Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed on a weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

 

Application Process for Police Officer Trainee (Entry- Level):

Applications will be accepted on a continuous basis. To be considered a complete application, qualified candidates must complete a City of Daly City application, supplemental questionnaire and submit a copy of current verification of completion of POST Entry-level Law Enforcement Test Battery (PELLETB) Written Exam and WSTB (physical agility exam) from South Bay Regional Public Safety Training Consortium (SBRPSTC) . Please upload a PDF copy of current verification of completion of POST Entry-level Law Enforcement Test Battery (PELLETB) Written Exam and WSTB (physical agility exam) from South Bay Regional Public Safety Training Consortium (SBRPSTC)  with your application otherwise it will be considered INCOMPLETE.

We strongly prefer that you upload the verification documents in one file when you are applying online. If you are unable to upload documents please email a copy of the verification documents immediately after submitting your application online to [email protected]/* */ along with a coversheet indicating that you submitted your application online.

Selection Process:

Only candidates demonstrating possession of the requirements in the Qualifications section will be considered for immediate consideration. The Police Department's selection process includes an interview and successful completion of a thorough Background Investigation, including fingerprinting as well as polygraph exam, psychological evaluation, and medical examinations.

 

·         The Police Officer Trainee is a temporary position with the City of Daly City; an incumbent in this position receives benefits which include only Workers Compensation and Unemployment Insurance and Medicare.

 

 

·         The Police Officer Trainee will attend a P.O.S.T. Certified Academy. Upon successful completion of the academy, the trainee will be appointed to the Civil Service position of Police Officer.

 

 

·         At the time of appointment to the Civil Service position of Police Officer, the employee will be informed of City employment rights and available benefits.

 

 

·         All qualifications for Police Officer apply to the Police Officer Trainee position except for completion of the Police Academy.

 

DEFINITION

 

Under general supervision, subject to exercise of individual judgment and initiative, to perform law enforcement and crime prevention work; to control traffic flow and enforce state and local traffic regulations; and to do related work as required.

 

 

DISTINGUISHING CHARACTERISTICS

 

An incumbent in this position performs a variety of law enforcement activities during an assigned shift, which may include crime response, patrol, investigation, traffic enforcement, crime prevention and public safety, case presentation and variable shifts. They wear uniforms, carry weapons, drive patrol cars or ride motorcycles and must comply with departmental grooming standards. In addition, they work under potentially adverse and hazardous conditions and are on call.

 

 

EXAMPLES OF DUTIES

 

Patrols an assigned area in radio car, on motorcycle, or on foot; answers calls for protection of life and private property, and the enforcement of city, county and state laws; conducts preliminary or full investigations depending on assignment, of prowlers, burglaries, thefts, holdups, accidents, deaths and other disturbances; directs traffic, including regulation of vehicle flow at emergency or congested situations; stops drivers who are operating vehicles in violation of laws; warns drivers against unlawful practices; collects and presents evidence with criminal prosecutions; serves warrants and subpoenas; prepares reports of arrests made, investigations conducted, and unusual incidents observed; gives information and directions to the public. Assists in maintaining police records and types records and reports; operates headquarters radio telephone equipment to dispatch officers on patrol; as ordered, acts as lead officer in the field on a shift. Performs basic investigation, consulting and crime prevention work in assisting to control juvenile delinquency; performs such other basic police work as attending fire scenes to assist in the protection of life and property, parade and crowd controlling duties, and engaging in problem-solving skills and tactics.

 

 

 

 

MINIMUM QUALIFICATIONS

 

To qualify for competition in this entry-level examination, you must:

 

1.         Be 21 years of age.

 

2.         Possess a United States high school diploma, or G.E.D. with qualifying scores, or have passed the California High School Proficiency Examination, or attained a two-year or four-year degree from a college or university accredited by the Western Association of Colleges and Universities.

 

3.        Have satisfactorily completed a P.O.S.T. approved academy.

 

4.         Possess a valid Class CCalifornia Driver's License by date of appointment.

 

5.         Possess a personal history which is compatible with the effective performance of sworn police duties.

 

6.         Have the physical strength, stamina and agility adequate to perform all duties of a Police Officer.

 

7.         Hear well enough to comprehend radio transmissions and long-range conversations.

 

8.         Have adequate written and oral communication skills to give instructions and explanations, conduct information-gathering interviews and write reports.

 

9.        Be able to deal with a variety of people and situations, exercising judgment, tact and self-restraint.

 

10.       Have adequate reading skills to understand and interpret orders, bulletins, laws, codes and court decisions.

 

11.       Be willing to work irregular hours and days and at various locations in the City.

 12.       Be able to interact positively     interact positively and cooperate with co-workers, respond politely to customers, and work as a team member.                                                                                                             

attend work and perform duties on a regular and consistent basis