Search Jobs

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

• Upon successful completion of the Public Safety Officer Academy Attendee/Graduate requirements, incumbents promote to Public Safety Officer I ($117,913 - $136,499).
• Upon successful completion of all phases of training, members of the Public Safety Officer I classification promote to Public Safety Officer II ($124,775 - $155,457 annually).
• This position has an excellent benefit package, including 2.7% at 57 retirement plan.

Under immediate supervision of a Public Safety Lieutenant or Captain, either currently attends the California POST Basic Academy and is learning to perform a wide range of public safety work involving the protection of life and property including law enforcement, crime prevention, fire suppression, rescue, and basic life support activities; or has graduated from the California POST Basic Academy within the last 12 months; and performs related work as required.

DISTINGUISHING CHARACTERISTICS 

The position of Public Safety Officer Academy Attendee/Graduate is the training level classification for general police and fire work for those incumbents not affiliated with an agency and currently enrolled in a police academy. Incumbents are not sworn personnel and are generally in this classification until successful completion of the police academy. Assignment to this classification is temporary. If incumbents do not successfully complete a police academy, they will be terminated.  Incumbents hired after the graduation from the California POST Basic Academy are not sworn personnel and are generally in this classification until they are promoted to Public Safety Officer I.

Public Safety Officer Academy Attendee/Graduate is distinguished from the higher-level Public Safety Officer I in that the latter is a sworn position where incumbents continue training for both police and fire duties. Incumbents must successfully complete the police academy prior to being promoted to the classification of Public Safety Officer I.

Applications will be accepted for this position until the position is filled.  The selection process may include a written examination and interview.

This hourly position is not in Civil Service and does not receive benefits.

9-15 hours/week

THE POSITION

The main job of a Library Page is putting books, DVDs, CDs, and magazines back on the shelves and preparing the library for opening and closing. The ability to quickly and accurately sort things alphabetically and numerically is required. This is an ideal job for someone who enjoys organizing and who can work quietly on their own.

DEFINITION

Under supervision, sorts, shelves, straightens, relocates, and searches for library materials, re-orders and organizes materials as needed, provides basic directional information to patrons, performs basic circulation duties using computer software, performs physical tasks to support library programs and procedures, performs closing procedures, and does related work as required.

EXAMPLES OF DUTIES

Sorts and shelves materials, assists at public service desks; inspects materials for wear and damage and does basic mending of same; keeps books and periodical shelves in order; assists in taking inventory of books; performs basic custodial tasks as needed.

MINIMUM QUALIFICATIONS

 Knowledge of: Basic clerical functions, principles of alphabetical and numerical filing, basic record keeping procedures.

Ability to: Sort material quickly and accurately in alphabetic or numeric order; follow oral and written directions; interact positively and cooperate with co-workers, respond politely to library patrons, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Must be physically able to stand for extended periods, walk, bend, kneel, push wheeled carts, lift, reach overhead, go up and down stairs, and use a step stool.

Availability for evening and Saturday shifts is required.

Age: Minimum age of sixteen.

Education: Completion of the tenth grade in high school.

Experience: None

Applications are being accepted for the position of Emergency Medical Technician - BLS Ambulance with the City of South San Francisco. 

HOURLY RATE: $20.75 - $25.22 per hour

APPLICATION DEADLINE: June 30, 2024 at 5:00pm. 

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT

The South San Francisco Fire Department provides its residents with service in fire suppression; first-responder and ambulance transport emergency medical services; hazardous materials response; urban search and rescue; marine rescue and fire prevention, investigation and public education. The Department operates five (5) fire stations throughout the City, plus an Emergency Operations Center and Fire Training Tower and is comprised of 92 dedicated staff members.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Information Technology Department is seeking a Usability and Accessibility Senior Analyst to be part of the City’s two-year program to expand San José 311 feature development, customer experience, and geographic equity. The Senior Analyst will lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed in a way that bridges access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. As a Senior Analyst, you will also be serving as both an expert and an educator in your discipline, establishing practices across departments and providing guidance and training to other city staff.

If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and have exceptional customer empathy, this position may be a superb fit for you!

Duties may include but are not limited to:

• Leading user research on digital products by:
  • Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research.
  • Building strong professional relationships with stakeholders to understand what is best for the users.
• Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.
• Training and coaching City staff and creating documentation on standards for user-centered design approaches.
• Engaging internal and external customers to conduct usability testing that aids in building meaningful products, services, and processes.
• Sustaining and improving customer satisfaction through quality customer support, continual improvement of system/user interface configuration and, analysis and/or resolution of product issues.  
• Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability.

This position is a temporary, benefitted position, with a standard 40 hours per week with an end date of June 30, 2023.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations including but not limited to federal government Section 508 and Web Content Accessibility Guidelines (WCAG) requirements and standards.

The ideal candidate will also possess a combination of the following knowledge and experience:

• Demonstrates the technical acumen to work across teams to successfully deliver and sustain products and services; translate end user needs into technical/functional requirements; create functional solutions and integrations; and, coordinate process redesign with business units to render superior customer experience and communication.
• Demonstrates hands-on experience in designing, testing, and delivering with Oracle Service Cloud, Salesforce, Google AI, Figma, InVision, Adobe XD, Sketch, etc.
• Demonstrates success in conducting user research, employing usability/accessibility testing methodologies and using graphic design, analytics and usability/accessibility software tools.
• Demonstrates success in enterprise-class product implementation, customer experience, and omni-channel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc.
• Technical hands-on experience in application development and operational support in an Oracle cloud applications environment.
• Knowledge and experience with Oracle Service Cloud, and/or Integration Cloud Services and Google Artificial Intelligence and Google Cloud Platforms are highly desirable.

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Facilitation – Exhibits behaviors and techniques that enhance the quality of group processes.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. 

1. How many years of experience do you have in leading user research on digital products and designing, testing and delivering user centered public services?
   • Less than 3 years
   • 3 to 5 years
   • 6 years or more
2. Please select the following tools or technology where you have hands-on experience in designing, testing, and delivering: (Check all that apply)
   • Oracle Service Cloud
   • Salesforce
   • Google AI
   • Figma
   • InVision
   • Adobe XD
   • Sketch
   • None of the Above
3. From the technology you have selected in the previous question, please provide an example that demonstrates your hands-on experience for each selected technology and/or tool.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact IT Human Resources at itdhumanresources@sanjoseca.gov. 

City of San Mateo

Department of Parks & Recreation

A POSITION IS OPEN FOR:

MAINTENANCE ASSISTANT I

This is a temporary part-time position:  Approximately 20-40 hours per week depending on the needs of the department.

Position:         Per Diem Maintenance Assistant I

Salary:             $19.71 – $22.50 hourly (depending on experience)

Job Type:        Part time (20-40 hours per week)

Location:        Park Yard

                        2001 Pacific Blvd, San Mateo, CA 94403

Hours:             Variable days, 7:00 a.m. – 3:30 p.m.

Application:    Application process is open until filled

THE POSITION: Under close supervision, perform unskilled manual and semi-skilled manual park maintenance work, and perform related work as required.

EXAMPLES OF WORK PERFORMED:

• Cleaning restrooms, emptying garbage cans
• Removing weeds and trash from parks
• Assist in mowing, edging, pruning, fertilizing, and seeding
• Perform a wide variety of general grounds and facility maintenance work including raking leaves, cleaning walkways, removing debris, cleaning restrooms, and related work.
• Water, weed, prune, renovate, and landscaped areas.
• Turf care including mowing, thatching, fertilizing, plugging, and installation of new turf areas.
• Prepare soil and plant flowerbeds, shrubs, and landscape areas, including staking, fertilizing and other necessary procedures.
• Utilize a wide variety of hand and power tools and landscape maintenance equipment.
• Move and install park and recreation equipment.
• Assist in loading, transporting, and unloading equipment, materials, debris, and other heavy objects related to maintenance.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS: The incumbent should have the ability to read, write, and carry out oral and written directions, maintain cooperative work relationships, and operate various park maintenance equipment. Individuals must possess a valid California Driver’s License and a good driving record (recent DMV printout required). This is seasonal work which will include weekends and holidays depending on the needs of the department.

Covid-19 Vaccination Requirement:

In order to promote a safe and healthy workplace for employees and members of the public who interact with employees or visit City of San Mateo worksites and facilities, the City requires all new hires to be fully vaccinated prior to their start date as a condition of employment. This vaccination requirement applies to all merits, per diems, retired annuitants, student assistants, interns and re-hires appointed by the City after January 10, 2022. Fully vaccinated means that the person received, at least 14 days prior, either the second dose in a 2-dose Covid-19 vaccine series (e.g. Pfizer or Moderna), or a single-dose Covid-19 vaccine (e.g. Janssen), as defined by the CDC. Candidates requesting a reasonable accommodation request for an exemption from this vaccination requirement based on a medical condition or a sincerely held religious belief must notify lcoles@cityofsanmateo.org or (650) 522-7264 and complete the appropriate Accommodation Request form prior to the start date of employment. The City will review exemption requests on a case-by-case basis.

HOW TO APPLY: Interested candidates should submit an online City of San Mateo employment application at www.CalOpps.org.

Or submit an official City of San Mateo Employment Application to City of San Mateo Park Yard, 2001 Pacific Blvd, San Mateo, CA 94403.

Applications are available at City of San Mateo Human Resources Department, 330 W 20th Ave, San Mateo and the City of San Mateo Park Yard, 2001 Pacific Blvd, San Mateo.

All applications will be reviewed in detail and the most qualified applicants will be invited to interview. The most successful applicants will be hired pending all necessary paperwork, DMV, and work history check. On the first day of employment individuals will be required to provide documentation for proof of authorization to work in the United States.

Should you have questions regarding this position, please contact the Parks Division at (650) 522-7420 or email parks@cityofsanmateo.org

The City of San Mateo is an Equal Opportunity Employer and does not discriminate on the basis of age, sex, national origin, race, color, political affiliation, or disability.

 Applications will be accepted for this position on an ongoing basis. The selection process may include a written examination and interview.

This hourly position is not in Civil Service and does not receive benefits.

10-15 hours/week

THE POSITION

Library Aides provide customer service to library visitors. Duties include checking items in and out at the Checkout Desk, opening new library accounts, collecting fines and fees, shelving materials, and assisting library visitors in finding materials and using the computers. Other tasks may include processing materials, providing storytimes for children, and assisting with other public programs for children, teens and adults. This is an ideal job for someone who is friendly, computer savvy, enjoys working with the public, putting things in order, and is detail-oriented. Bilingual skills are desirable.

DEFINITION

Under supervision, to do library clerical, technical and customer service work, and related assignments as required.

EXAMPLES OF DUTIES

Check materials in and out, sort materials, open new library accounts, explain library policies and resolve disputes, collect fines and fees, assist library patrons with self-checkout and public-use computers, printers, photocopiers, and scanners, answer routine information questions, complete opening and closing procedures, and perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:  Modern office and record-keeping procedures; use of office equipment and technology; numerical and alphabetical filing; basic mathematical principles.

Ability to: 

Provide excellent customer service; apply and explain library policies; communicate clearly, both orally and in writing; perform basic troubleshooting and assist patrons with computer use; adapt to changing technology and working conditions; learn the Dewey Decimal Classification System and library procedures; interact positively and cooperate with co-workers; function under demanding time pressure; respond in a positive manner to supervision; and attend work and perform duties on a regular and consistent basis. 

Bilingual ability (Spanish, Mandarin, Cantonese, or Tagalog) is highly desirable.

Must be physically able to stand for extended periods, walk, bend, kneel, push wheeled carts, lift, reach overhead, go up and down stairs, and use a step stool.

Availability for evening and Saturday shifts is required.

Education: Graduation from high school or equivalent

Experience: None