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Calling all recent Police Academy graduates! Join our team as an officer and contribute to the City of Los Altos Police Department's commitment to excellence.  Apply now to be a part of our dynamic and dedicated department. 

 

Police Officers play a dynamic role in law enforcement, combining crime prevention and public service. This position involves engaging in diverse assignments such as traffic enforcement, community-oriented policing, and specialized roles like Investigative Services, SWAT, and K-9 Officer positions. Entry-level applicants will undergo training at a POST-approved academy and transition into a field training program upon graduation, ensuring a comprehensive and impactful start to their law enforcement career.

 

Academy Graduate applicants will enter into the field training program immediately upon appointment.

 

About the Los Altos Police Department:

The Los Altos Police Department is a progressive organization consisting of 32 sworn officers and 15 non- sworn personnel dedicated to providing a high level of service to the community. The department is committed to the concept of community-oriented policing and continually strives for excellence, taking pride in themselves, the community they serve and their dedication to making a positive contribution to the field of law enforcement.

 

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Patrols the City in a radio car and on foot
2. Answers calls for protection of life and private property and the enforcement of City, County, and State laws
3. Participates in criminal investigations
4. Interviews victims, complainants and witnesses
5. Conducts physical arrests of criminal suspects

EXPERIENCE AND EDUCATION:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EXPERIENCE:

• Must be at least 21 years of age
• Must be a U.S. citizen or permanent resident alien who is eligible and has applied for citizenship
• Must be able to successfully complete a 1.5 mile run in 14 minutes or fewer

EDUCATION:

• Possession of a high school diploma or G.E.D. equivalent is required
• An Associate Degree or completion of sixty (60) semester units of college level courses is highly desirable 

LICENSES & CERTIFICATIONS:

• Must possess a valid California driver’s license with a satisfactory driving record
• Must possess certificate of completion or diploma from a POST-approved Police Academy
• Must provide verification of the following test results: (Verification must be provided on agency letterhead where test was administered, must include test results, and tests must have been completed within 1 year of application date):
  1. Must have successfully completed the California POST Entry-Level Law Enforcement Test Battery (PELLETB) with a T-score of 50 or higher
  2. Must have successfully completed the California POST physical agility test (known as the Work Sample Test Battery (WSTB)) with a score of 320 or higher

RECRUITMENT PROCESS:
The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a Live Scan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.   

IDEAL CANDIDATE

Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills, ability to multi-task, and a can-do attitude; communicates effectively and proactively, both verbally and in writing; enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Requires work, which may be strenuous and hazardous; includes working rotating shifts, as well as weekends and holidays.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

About Us

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents. As a full-service city, Fremont employs 962 regular employees and operates on a FY 2020-21 General Fund budget of $213.4 million. With its strong and diversified business base, Fremont is an important economic force in the region. The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.

The City Manager’s Office

The City Manager’s Office provides strategic leadership that supports the Mayor and the City Council in its policymaking role; and effectively motivate and challenge the organization to deliver high quality services that meet the community’s needs while ensuring that effective communication tools are used to engage the workforce and community.

Ideal Candidate

The City Manager’s Office is searching for an effective and self-motivated individual who has the ability to perform a variety of technologically complex, responsible and confidential administrative duties in a fast paced environment to support an executive. The Executive Assistant to the City Manager must be well versed in writing, reporting, scheduling, organization, time management and travel logistics. The ideal candidate will be resourceful, innovative and have strong customer service skills to communicate effectively orally and in writing. The Executive Assistant to the City Manager will demonstrate the ability to be flexible, sensible and respectful while working in a diverse environment. The successful candidate will work collaboratively with staff within the City, as well as outside agencies and citizen groups. The Executive Assistant to the City Manager should be comfortable with modern business technology, modern municipal business systems (PeopleSoft, Tyler-Munis, MinuteTraq) and possess skills with Microsoft Suite programs (Word, Excel, PowerPoint, Publisher, Outlook), Adobe Pro, DocuSign and virtual collaboration technology. An Associate’s degree or higher is preferred. Experience with a public agency is also desirable.

The Position & Responsibilities

The Executive Assistant to the City Manager is a critical position in the City Manager’s Office. Examples of responsibilities include the following:
• Maintain executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Conserve executive's time by reading, researching, and routing correspondence; drafting/proofing letters and documents; collecting and analyzing information.
• Maintain confidence and protect operations by keeping information confidential.
• Prepare reports by collecting and analyzing information; Assist in development and preparation of staff reports for submittal to the City Manager or City Council; develop PowerPoint presentations.
• Compile staff reports for quality assurance and completeness.
• Provide historical reference by developing and utilizing filing and retrieval systems, including maintaining records and files for administrative activities in the City Manager’s Office.
• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies; monitoring/controlling expenditures.
• Prepare or process various documents using a variety of computer and desktop publishing software and applicable to assignment.
• Interpret and explain City and department policies, rules, and regulations in response to inquiries.
• Communicate effectively and provide support to City Councilmembers.
• Provide clerical support for assigned task forces, commissions, and boards.
• Provide a high level of customer service, both internally and externally.
• Ensure proper operation of office equipment by completing preventive maintenance requirements; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Contribute to team effort by accomplishing related results as needed.
• Possess a positive “can-do” attitude.

BASIC FUNCTION: 
Under the direction of the Accounting/Budgeting Supervisor, perform a wide variety of professional District-wide accounting and internal auditing duties; assure compliance with applicable laws, codes rules and regulations such as the Governmental Accounting Standard Board (GASB) pronouncements; maintain books of accounts for federal, State and local categorical programs; prepare a variety of financial statements, records and reports.

REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Perform a wide variety of professional District-wide accounting and internal auditing duties; assure compliance with applicable laws, codes rules and regulations such as the Governmental Accounting Standard Board (GASB) pronouncements.

Account for categorical income, expenditures and resource balances by resource, site and program year; initiate and process expenditure transfer requests; adjust and modify journal entries.

Participate in the planning and preparation of the Districts annual budget related to categorical programs; analyze budget and accounting information for validity and appropriate recordation; perform research and prepare adjustments to accounts as necessary.

Prepare and submit a variety of financial reports; prepare materials for the Board of Education and provide assistance in interpreting financial reports and accounting procedures as requested.

Maintain an annual log of activities describing the status of new and on-going programs; provide management and administration with an accurate reference regarding new and on-going programs, due dates for application, requirements for compliance reporting and claims for reimbursements.

Maintain categorical program files including permanent records of grants and entitlement notices and receipts, copies of Board approvals, applications, financial reports and compliance evaluations.

Interpret and apply applicable rules, codes, and regulations related to indirect costs, carryover provisions, general and restricted use of funds and other compliance requirements.

Communicate with and provide information to various District departments and employees to resolve accounting issues and explain interpretation of laws, rules and regulations related to assigned activities; assist in the preparation of financial information included in the State Annual Financial Report.

Serve as a liaison between the District and the provider of mandated cost claims services; assure the District receives the maximum reimbursements for State and federal mandated activities.

Serve as the liaison with the District provider of Medical administrative billing services; assure an orderly compilation of reimbursable hours.

Provide information and assistance to external auditors; respond to audit questions related to categorical programs, mandated costs and Medical administrative billing activities.

Operate a computer and assigned software systems; operate standard office equipment.

Assist in the development of accounting and budgeting procedures for departmental functions; make recommendations regarding accounting or internal control procedures as appropriate.

Train and provide work direction and guidance to staff as directed.

OTHER DUTIES:
Assist in the preparation of financial information related to collective bargaining matters; maintain confidentiality of sensitive and privileged information.

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:
Methods, procedures and terminology used in accounting, budgeting and auditing work.
Generally accepted accounting principles.
Principles and requirements of Governmental Accounting Standards Board (GASB)
Preparation of financial statements and comprehensive accounting reports.
Preparation, review and control of assigned accounts.
Budgeting practices regarding monitoring and control.
General accounting and business functions of a school district.
Financial and statistical research and record-keeping techniques.
Applicable laws, codes, rules and regulations.
Correct business English, grammar and composition.
Operation of office equipment including a computer and assigned software.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Business mathematics.
Principles of training and providing work direction.

ABILITY TO:
Perform a wide variety of professional District-wide accounting and internal auditing duties.
Apply advanced bookkeeping and financial record-keeping practices to the maintenance of assigned accounting records.
Perform complex accounting, financial and budgeting analysis.
Prepare and maintain accurate financial and statistical records and statements.
Verify, reconcile, balance, audit and adjust assigned accounts.
Make mathematical computations with speed and accuracy.
Compare numbers and detect errors efficiently.
Utilize accounting and auditing practices and terminology applicable to public sector accounting.
Interpret, apply and explain rules, regulations, policies and procedures.
Develop and implement work procedures and financial record-keeping systems.
Communicate effectively both orally and in writing.
Analyze situations accurately and adopt an effective course of action.
Establish and maintain cooperative and effective working relationships with others.
Work independently with little direction.
Plan and organize work.
Meet schedules and time lines.
Maintain confidentiality of sensitive and privileged information.
Operate a variety of office equipment including a computer and assigned software.

EDUCATION AND EXPERIENCE:

Any combination equivalent to: bachelor's degree in accounting, finance or public administration and three years of responsible experience in financial record-keeping, bookkeeping or accounting.

WORKING CONDITIONS:

ENVIRONMENT:
Office environment.

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information in person or on the telephone.
Sitting for extended periods of time.
Seeing to read a variety of materials.

The City of San Jose is recruiting for a part-time School Crossing Guards in the Police Department during the normal school year.  Work involves providing for the safe conduct of elementary and junior high school children across heavily traveled streets and reporting problems requiring possible police action. Positions may involve substituting at different corners or a regular location assignment.  IN GENERAL, THESE ASSIGNMENTS ARE A SPLIT SHIFT WITH APPROXIMATELY 10 HOURS PER WEEK.  School Crossing Guards are required to work outside regardless of weather conditions and must be able to provide a uniform as specified by the Police Department.   Work includes outside duties and exposure to weather.  Work may include the physical ability to sit, stand, walk quickly, step up/down from the curb, reach, push and/or pull, twist and or rotate, bend, lift and carry up to 10 pounds, use hands hold and use a stop sign the entire shift, use other hand to stop traffic and use a whistle at the same. 
 
This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  For more information about Police department, School Safety unit, visit http://www.sjpd.org/BFO/Community/SchoolSafety/.

Applications will be available on a continuous basis until our current vacancies are filled.  To facilitate filling these positions, interviews will be conducted whenever sufficient qualified applications are received.   

EFFECTIVE 3/9/2021 THE LIVING WAGE RATE OF PAY PER HOUR IS $24.56,  EFFECTIVE 7/1/2021 THE LIVING WAGE WILL INCREASE TO $25.31. 

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include: 

*Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations 

*Ability to communicate effectively in English both verbally and writing 

*Ability and willingness to work in all-weather situations 

*Experience working with children 

*Knowledge of traffic laws of California and City of San Jose 

*Knowledge of traffic control techniques and procedures 

*Ability to recognize traffic hazardous 

*Ability to have access to motor vehicle on a daily basis 

*Able to read city maps 

*Automobile insurance coverage of at least $35,000 ($15,000-$30,000 bodily injury,   $5,000 property damage.)  

*Be able to work morning and afternoon shifts every school day during school start and end times 

*Ability to give and follow oral instruction 

*Ability to establish and maintain effective working relationship with children, parents, school officials and law enforcement 

*Ability to remain calm and use judgment and initiative in an emergency situation 

*Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. 

*Initiative- Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

*Reliability- Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate

*Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills

*Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. 
 

The Finance Department is seeking a Senior Analyst within the Utility Billing section of the Revenue Management Division. The Senior Analyst reports to the Program Manager and is responsible for ensuring accurate and timely utility billing for nearly $400 million annually in services (garbage, sewer, and water).  

Responsibilities for the position may include, but are not limited to:

• Serve as subject matter expert of the utility billing system (Customer Information System), and all related processes (from bill calculation through bill print/mailing;
• Ensure billing procedures conform with City’s Municipal Code, state regulations, and industry best practices;
• Ensure methods and procedures of tasks performed by the utility billing staff are documented in a concise and easy to understand format;
• Supervise utility billing staff by providing management guidance with emphasis on efficiency, adherence to City policy and providing excellent customer service;
• Provide thoughtful recommendations for continuous process improvements; 
• Mentor, provide guidance, recommend training of individual staff members and promote a positive work environment;
• Resolve and de-escalate all utility customer billing issues;  
• Reconcile revenue and accounts receivable by utility fund;
•  Oversee collections and lien processes for delinquent utility accounts;
• Communicate across all levels of management, including verbal and written memorandums and reports to implement the Revenue Management workplan.
   

This recruitment may be used to fill multiple Senior Analyst positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Senior Analyst Salary Range: $90,729.60-110,552.00. The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

Position and Duties:

The Senior Executive Analyst (SEA) position will work out of the City Manager’s Office of Emergency Management (OEM) located at 855 N. San Pedro Street, San Jose.   

This SEA position responsibilities include, but are not limited to:

·     Prepares and monitors the OEM budget; prepares revenue estimates and forecasts; establishes fees and charges; prepares and monitors operating budgets, grants, contracts, and other financial transactions.

·     Develops fiscal reporting systems that are reflective of complex operational costs and provides accurate and timely management information for use in the management and administration of the annual OEM budget.

·     Produces and presents cost reports and key performance metrics on a monthly or more frequent basis as needed.

·     Negotiates and develop contracts, grants and special funds to meet specific City or department needs; prepares bids and specifications; monitors timely fulfillment of deliverables by contractor/consultant, reviews compliance of contractor/consultant work progress and accuracy of consultant/contractor billing submitted for work completed.

·     Recommends and writes procedures, oversees the implementation of program policies and procedures, provides training on program requirements and best practices and conducts continuous process evaluation and improvements

·     Supervises professional and support staff, prioritizes and assigns work, conducts performance appraisals, ensures staff meets performance targets, and participates in training and development opportunities.

·     Supports the planning, leadership, and development of a focused effort within the OEM, that could include interdepartmental contact, engagement of contract services, drafting a plan and procedures, training City staff on how to carry out the plan, or other actions necessary to complete the policy, tasks, training and exercises, and efforts to execute the plan.

·     Will be assigned Duty Officer role and responsibilities in support of OEM protocols. 

·     Will be assigned a role in the emergency operations center (EOC) in support of responses to emergencies and disasters.

·     Will be expected to engage in emergency management activities and pursue emergency management training and certifications.

·     Other projects/activities, as assigned.

This recruitment may be used to fill multiple positions in this classification. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Core Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

·     Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

·     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

·     Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

·     Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

·     Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

·     Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

·     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

·     Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Accountant classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Salary Range:
$90,729.60 - $110,552.00 Annually
 

The Community Energy Department is seeking to fill one (1) Senior Accountant position in the Budget and Financial Management Division. This position reports to the Division Manager and will work closely with the City’s Finance Department and the City Manager’s Budget Office. Under general supervision, the Senior Accountant will be responsible for developing and maintaining fiscal operations for the department, as well as day-to-day management of the fiscal team. Other responsibilities include monitoring the needs of the accounting function in the department and providing recommendations to ensure the department’s accounting expertise remains in line with financial reporting demands and regulatory requirements. Typical duties of this position may include, but are not limited to: 

• Managing the accounting and financial reporting requirements of San Jose Clean Energy (SJCE);
• Assuring compliance with a variety of regulations and fiscal procedures related to the flow of SJCE funds;
• Preparing periodic financial statements, including SJCE’s annual financial statements, notes to the financial statements and auditor lead sheets;
• In coordination with the City’s internal and external auditors, developing Agreed Upon Procedures for the SJCE program and respond to annual audits of those procedures;
• Working closely with the City’s Finance Department, maintain compliance with the requirements of the City’s General Ledger and ensuring that financial statements/reports are compliant with professional accounting standards and applicable rules and regulations; 
• Implementing any new Generally Accounting Standards Board (GASB) pronouncements related to Clean Energy;
• Overseeing bank reconciliations and ensuring program transactions are properly documented and accounted for;
• Supporting year-end financial audits on behalf of SJCE, including demonstrating compliance with financial policies, procedures and other relevant information to internal and external auditors; 
• Assisting in the preparation of a variety of departmental and City financial reports, including the City’s Comprehensive Annual Financial Report as well as other applicable regulatory reports. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment

 
Competencies:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. 

• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. 

• Computer Skills – Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

• Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach. 

• Fiscal Management – Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. 

• Planning – Acts to align own unit’s goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. 

• Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational support and direction.

• Receives emergency and non-emergency calls from the public, private companies and other jurisdictions.
• Dispatches police and fire personnel or other City services in response to such calls.
• Relays emergency and non-emergency information to public safety personnel in the field.
• Relays information to other agencies as required.
• Monitors multiple frequencies.
• Maintains accurate record of location and status of public safety units.
• Operates a manual dispatch system when necessary.
• Assists in relaying information during response to natural disasters.
• Performs related work as necessary.

Lateral Communications Operators may be eligible to receive a hiring bonus of up to $10,000 paid incrementally over three (3) phases during the first three (3) years of employment. 

DEADLINE TO APPLY: Open Until Filled

Please note, this is the posting for the "Lateral Communications Operator" position. See below for Lateral Communications Operator requirements.

COVID POLICY: The City of Hayward has adopted a mandatory COVID-19 vaccination policy for all new employees issued formal offers of employment on or after February 1, 2022. Under this policy, proof of full vaccination is required as a condition of initial and continued employment with the City unless the employee has applied for an exemption and is awaiting the City’s response or has been granted an exemption, or unless stricter State or Federal legal requirements apply.  If offered employment, you will receive instructions regarding how to provide verification of vaccination or how to apply for an exemption, which will be required prior to your start date.  You may read the full policy here: COVID-19 Vaccine and Testing Mandate (Download PDF reader)
 

THE POSITION:

 

The City of Hayward is excited to announce its recruitment for the position of Lateral Communications Operator. 

DEFINITION

Under general supervision from the Communications Supervisor, the Communications Operator operates a computer aided dispatch system receiving calls and dispatching police, fire or other City services.

DISTINGUISHING CHARACTERISTICS

This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel.

THE DEPARTMENT

The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence.
The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job.
 

 

Essential Duties

Duties may include but are not limited to the following: 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• English usage, including comprehension and grammar.

Ability to:

• Read and comprehend information and instructions.
• Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel.
• Perform several job tasks effectively under pressure for sustained periods of time.
• Memorize and retain information from a variety of sources.
• Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel.
• Assign priorities both to incoming calls and to the dispatch of calls for service.
• Speak clearly and concisely via radio, telephone and in person.
• Respond to requests for emergency and nonemergency services in a professional and courteous manner.
• Type accurately at a speed of 35 words per minute.
• Work various shifts, including day, swing and graveyard as well as weekends and holidays.
• Establish and maintain effective working relationships with those contacted in the course of work.

A complete job description and list of duties can be found at www.hayward-ca.gov.

 

Minimum Qualifications

LATERAL REQUIREMENTS:

Experience: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point, including heavy public contact while performing multiple tasks and using a computer-aided dispatch system.

Education: Equivalent to the completion of the twelfth (12th) grade.

Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable.

OTHER REQUIREMENTS

Typing Certificate: A typing certificate with 35 net words per minute 

1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:

· Five (5)-minute timed typing test.
· Gross typing speed in words per minute.
· Gross number of errors.
· Net words per minute

*Effective the first full pay periods following 1/1/2024, a 3% Cost of Living increase and up to 4% equity adjustment will be applied to the hourly wage for the Police Officer Trainee position (totaling 14% in two years).

THE POSITION:

Under direct supervision, the Police Officer Trainee attends a Commission on Peace Officer Standards and Training (P.O.S.T) approved Police Basic Recruit Academy and successfully completes the academic and physical training required for appointment to the classification of Police Officer Recruit II. Police Officer Trainees are considered at-will employees. Police officer probationary status begins when the trainee is sworn in as a Police Officer Recruit II after completion of the police academy.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following:

• Participate in a P.O.S.T certified police academy designed to provide an overview of the criminal justice system including knowledge of laws, police procedures, law enforcement techniques, first aid and physical fitness.
• Receives training to develop an awareness of Police Department functions, as well as the responsibilities of Police Officers and how those responsibilities relate to field operations.
• Receives academy and field training to become a Police Officer.
• Learns proper handling and firing of firearms, report writing and emergency vehicle operation. 
• Develops an understanding and working knowledge of the California Penal, Vehicle, Health and Safety Codes. 
• Develops an understanding of proper evidence collection and preservation methods.
   

The City of San José hosts approximately 80 student interns annually, from majors that include finance, graphic design, information technology, accounting, urban planning, political science, public administration, and many others. Applicants must be a current student enrolled in a college or university to apply and must continue to be enrolled during their employment/service with the City of San José.

Interns at the City have flexible hours to work around their school schedules. Undergraduate interns generally work between 20-30 hours per week and graduate interns work between 25-40 hours per week.
 

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.   

Departments that most frequently offer internship opportunities are listed below.  For more information on all City departments, click here.    
 
San Jose International Airport (SJC) is now accepting applications for Summer Internship Program. Student Interns at the Airport will learn and gain practical experience in multiple areas of airport operations and management. Interns will also be exposed to various airport industry careers while enriching their personal and educational goals.   

 
The Public Works Department’s  mission is to provide excellent service in building a smart and sustainable community, maintaining and managing the City’s assets, and serving the animal care needs of the community.  Interns can expect to perform substantive work, develop professional relationships, and help make a positive impact in the City of San Jose.  With 9 divisions providing a diverse array of services, the Department offers a unique variety of opportunities across a number of fields of study for students to enhance their academic learning with real world knowledge, receive valuable training while providing public service to the community, and experience a professional work environment where they can develop both work and life skills. Internship opportunities include: Administrative Services, Animal Care & Services, City Facilities Architectural Services, Development Services, Engineering Services, Equality Assurance, Facilities Management, Fleet Management, and Transportation and Hydraulics Services. 
 
The Environmental Services Department (ESD) has established a national reputation for environmental leadership and innovation with award-winning recycling, water conservation, water quality protection, and wastewater treatment programs. Its major initiatives are: healthy streams, rivers, marshlands and bay waters; reliable water, garbage, and recycling services; clean and green air, land and energy policy development; and community education aimed at environmental sustainability. Interns in ESD can work on fun projects, make presentations, create and prepare training materials, do valuable research, use tech savvy skills to help market materials and provide overall team support.
 
The Department of Transportation (DOT) maintains and operates the City of San José's transportation network of roadways, traffic signals, street lights, bicycle lanes, sidewalks, street trees and landscaping in addition to the public sewer system and storm drains. DOT's goal is to provide a transportation system that is safe, efficient, and convenient for all users, and that supports the City's livability and economic vitality. San José has adopted bold policy goals to be a leading city in the areas of environmental sustainability, innovation and fiscal efficiency. San José's DOT is organized into the following four divisions:

• Infrastructure Maintenance
• Transportation and Parking Operations
• Transportation Planning and Project Delivery
• Director's Office / Administration Services

San Jose Public Library is the largest public library system between San Francisco and Los Angeles. A proud recipient of the Gale/Library Journal Library of the Year Award, the library is an acknowledged leader in providing innovative services to meet changing customer needs. The San Jose Public Library enriches lives by fostering lifelong learning and by ensuring that every member of the community has access to a vast array of ideas and information.
 
Housed within the Office of the City Manager, the Office of Economic Development (OED) leads the implementation of the City of San Jose Economic Strategy by working with other City departments, private businesses, and community partners. OED has four integrated divisions: Business Development, focused on job creation, business attraction, expansion and retention; Business Operations and Real Estate, focused on revenue generation, management of city owned property, and Department administrative support; Cultural Affairs, responsible for arts and cultural development; and work2future, the federally funded workforce development program serving Silicon Valley.
 
The Information Technology Department's (ITD) mission is to enable the service delivery of its customers through the integration of City-wide technology resources.  ITD consists of four core service areas:  

• Enterprise Technology Systems and Solutions- Business Systems, Database Administration, Financial Management Systems, HR/Payroll, Integrated Billing 
• Information Technology Infrastructure- Core Network Infrastructure, Information Security, Telecommunications, Servers, Desktop Support, Email
• Customer Contact Center- Utility Billing, Internet Self-Service, General Information Requests
• Strategic Support- Budget/Fiscal Management, Procurement, Contract Administration, Human Resources Analytical Support.

The mission of the Parks, Recreation and Neighborhood Services Department (PRNS) is to cultivate healthy communities through quality programs and dynamic public spaces.  Through proactive, strategic work plans, the Communications team develops, creates and implements outreach that is creative, articulate and engaging while telling a story of “Building Community Through FUN”. 

Interns' skills and talents will contribute to the creation and activation of community-building places, programs and people. Interns will gain experience and build their portfolio as interns provide general support, assist in event production and work on specific programs and projects important to PRNS and the City. 

The Planning Division in the Department of Planning, Building and Code Enforcement (PBCE) is responsible for both long range planning--which involves guiding the City’s future by stewarding Envision San Jose 2040 (the City’s General Plan) and preparing  Urban Village plans and other area plans--as well as current planning through the review of development proposals.  The Planning Division implements policies and plans that determine where and how the City will grow  and how that growth will be balanced with the availability of infrastructure and services.

The PBCE internship program is designed to offer professional learning opportunities to undergraduate and graduate students who are interested in the urban planning field. Interns may be assigned to specific projects in the sub-disciplines of urban village planning, development review, zoning, urban design, transportation, economic development, housing, sustainability, historic preservation, Geographic Information Systems, and data analytics.   Interns will gain exposure to the operations of a planning department and have the opportunity to work on “real life” projects.

Finance Department – The Finance Department has over 100 employees who are dedicated to serve the needs of our customers throughout the City of San Jose. Our mission is to manage, protect, and report on the City of San Jose’s financial resources to enhance the City’s financial condition for our residents, businesses, and investors. Our services are provided to the organization and community through four separate divisions which include Treasury, Revenue Management, Accounting, and Purchasing. The range of services includes debt management, investments/cash management, payment processing, billing, accounts receivable, delinquent tax/revenue collections, payroll, accounts payable, financial reporting, risk management, and procurement services.

The Housing Department's mission is to strengthen and revitalize our community through housing and neighborhood investment. Since the Housing Department was established in 1987, the City has been a leader in affordable housing, creating more than 21,000 new housing opportunities for San José residents.

A major function of the Housing Department is its work as a funder. The Department utilizes numerous financing vehicles to bring new affordable housing to fruition and rehabilitate older affordable housing. The Department also funds grants for nonprofits to develop and provide social services, homeless response programs, and community infrastructure. Additional grants support Fair Housing policies, place-based neighborhood efforts, and meal programs for low-income seniors.

The Department oversees a range of other critical programs and initiatives, including rent control and stabilization programs for apartments and mobilehomes, and the City's Ellis Act Ordinance that protects the City's supply of affordable rental housing. And, working in partnership with other City departments and agencies, the Housing Department works to ensure the City has a variety of housing options in every neighborhood.

Salary Information

Student Intern Salary Range - $12.17- $17.38/hr (unbenefitted)
Graduate Student Intern Salary Range - $15.75 - $23.26/hr (unbenefitted)