Description
The City of Pacifica is currently recruiting for a Permit Technician to join our team. Under general supervision, the incumbent will perform a variety of technical and administrative duties in support of the Community Development Department, including providing information to the public.
ESSENTIAL AND IMPORTANT DUTIES:
- Greet/acknowledge customers who contact the Community Development Department while assessing the nature of issues with appropriate and timely responses.
- Review, process and issue various permits and applications utilizing the City’s permit and project tracking system.
- Provide information concerning various permit and application requirements, codes and inspection procedures to internal and external customers, contractors, design professionals and the public.
- Receive and respond to inquiries from the public, contractors, developers, City employees, and other parties.
- Establish filing systems; maintain records, files, databases, and reference materials; assist with plan/map filing.
- Calculate and collect fees; track applications including researching and resolving billing issues with various parties.
- Prepare a variety of reports, letters, agreements, and other correspondence.
- Prepare and distribute Commission and Committee agenda packets. Attend meetings as needed.
- Post notices and prepare mailings for public hearings on individual properties.
- Schedule building inspections.
- Perform related duties as assigned.
Ideal Candidate
DISTINGUISHING CHARACTERISTICS
This is a journey level administrative support class in the Community Development. Independently performs a variety of highly responsible and technical administrative duties in support of the department’s programs.
SUPERVISION RECEIVED/EXERCISED
Receives general supervision from higher level management. May provide work review and instruction to less experienced staff.
Knowledge of
- Federal, state and municipal codes, ordinances, and regulations related to planning and building construction, electrical, plumbing, and mechanical installations.
- Advanced English usage, spelling, grammar and punctuation.
- Modern office procedures, methods and computer equipment, technology.
- Business correspondence writing and report preparation.
- Budget and fiscal control procedures and techniques.
- Functions and organization of municipal government.
- Principles and procedures of record keeping.
Skill/Ability to
- Understand the organization and operation of the City and of outside agencies necessary to assume responsibilities.
- Recognize and appropriately handle materials in a sensitive and confidential manner.
- Understand, interpret, and apply pertinent policies, laws and rules.
- Organize work, set priorities, meet critical deadlines, and follow up on assignments.
- Multi task with constant interruptions.
- Analyze situations carefully and adopt an effective course of action.
- Compile and maintain complex and extensive records and prepare reports.
- Receive and prioritize requests for information.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain cooperative working relationships with those contacted in the course of work.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years of administrative work experience.
Training: Associates Degree in business, engineering or closely related field.
Licenses
Must possess a valid California Class C driver’s license and have a satisfactory driving record.
ADDITIONAL INFORMATION:
Physical Skills
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
Working Conditions
While performing the essential functions of this classification the employee will primarily work in an office environment. The employee must be able to complete specific administrative tasks while maintaining availability to the public for inquiries and adequate response to stressful situations.
Benefits
The City's comprehensive benefits package includes:
Holidays: Thirteen (13) days per year.
Vacation: From 11 to 27 days per year, depending on length of service.
Sick leave: Accrual is one day per month, with no limit on accrual.
Retirement: The City contracts with CalPERS to provide a retirement plan that utilizes the formula of 2.5% @ 55 for "Classic members" or 2% @ 62 for "PEPRA members." Classic Members contribute 8% employee contribution plus 2.5% employer cost share for a total contribution of 10.5%. PEPRA members pay 6.75% employee contribution plus 2.5% employer cost share for a total contribution of 9.25%.
Insurance: The City provides its employees with a medical insurance allowance that allows employees to purchase medical insurance through either Teamsters Union #856 Health and Welfare or CalPERS medical benefits plan. Some plans require employee contributions. Employees with proof of qualifying health insurance coverage through another group health plan may qualify for a "Health In-Lieu Payment" when declining city coverage.
The City contributes toward a dental insurance plan and vision plan for employee and all eligible dependents.
The City pays premiums for:
· Life insurance premium in the amount of $30,000.
· Long term disability insurance (to begin sixty days after onset of non-work-related illness or injury).
Training: The City will pay up to $1000 per fiscal year toward the cost of books and tuition required as part of courses taken that are job-related.
Deferred Compensation: Employees may participate in a choice of three deferred compensation plans.
Special Instructions
EXAMINATION AND SELECTION PROCESS
Applications will be reviewed for minimum qualifications and only those applicants identified as the "most highly qualified" will be invited to participate in an oral panel interview examination process. Candidates passing the examination will be placed on the Eligible List. Only the top applicants may be invited to the Departmental Interview for selection.
The oral panel interview examination is tentatively scheduled for the week of September 22, 2025.
Human Resources reserves the right to revise the testing process to best meet the needs of the City.
The City of Pacifica is an Equal Opportunity Employer.
Application Process
Interested candidates must submit a completed online employment application in CalOpp.org. Resumes in lieu of a completed application will not be accepted. Applications can be obtained online at https://www.calopps.org/city-of-pacifica.