Office Assistant II (20657335)

• Do you enjoy the energy of live entertainment and connecting with new people?
• Are you a natural motivator who thrives on training and working alongside dedicated volunteers?
• Do you excel at problem-solving and staying composed in a fast-paced environment?
• Are you creative and passionate about contributing to memorable live events?

If you are passionate about the performing arts and thrive in a collaborative, fast-paced environment, we encourage you to apply and become an essential part of our team.

                               POSITION DETAILS:

• Salary range from $22.19- $28.32 with Excellent Benefits 
• Regular full-time position
• Requires working weekends, evenings and some holidays

                       MINIMUM QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

• Equivalent to the completion of the twelfth grade.

Experience:

• One year of general clerical experience related to assigned area and at a level comparable to an Office Assistant I with the City.

                                JOB DESCRIPTION:

https://www.simivalley.org/home/showpublisheddocument/17650/636597536377300000

                                WHY SIMI VALLEY?

Looking for a thriving community with amazing career opportunities and a high quality of life? Simi Valley has it all! From scenic landscapes to a welcoming atmosphere, it's the perfect place to live and work.

CLICK HERE to check out our exclusive video to see what makes Simi Valley so special—whether you're looking for a rewarding career or just an incredible place to call home, you won’t want to miss it!

                                IDEAL CANDIDATE:

We are seeking a dynamic and detail-oriented Office Assistant II to join our performing arts team. The ideal candidate will be responsible for supporting the daily operations of a fast-paced box office environment and ensuring exceptional customer service.

Key Responsibilities:

• Manage all day-to-day functions of a performing arts box office using a computerized ticketing system.
• Oversee concessions operations and ensure smooth front-of-house experiences.
• Coordinate volunteer activities including scheduling, training, recruiting, and motivation.
• Handle accounting tasks including cash handling, reconciliation, credit card compliance, and report preparation.
• Create and distribute event-related communications such as pre- and post-show emails or marketing campaigns.
• Provide administrative support and assist with marketing and social media initiatives.
• Operate standard office equipment and software, including Microsoft Word, Excel, PowerPoint, and QuickBooks.
• Develop and maintain knowledge of ADA regulations and accessibility standards.

Qualifications and Skills:

• Excellent verbal and written communication skills.
• Strong customer service skills with a focus on patron engagement and satisfaction.
• Superior organizational abilities and attention to detail.
• Ability to stay calm and efficient in high-pressure or fast-paced situations.
• Highly motivated, adaptable, and able to manage multiple priorities effectively.
• Strategic thinker and proactive problem solver with a can-do attitude.

                                      BENEFITS:

We are proud to offer a comprehensive and competitive benefits package. Most medical plans, including family coverage, are fully paid for as outlined in the current employee group contract. Additionally, we provide a full calendar of employee appreciation events and activities, along with many other valuable benefits, including:

Retirement/Pension:

• 2% @ 55 CalPERS formula for Classic members (includes Individuals who were active members of a reciprocal public retirement system within the last six months, or were previously employed with the City of Simi Valley and enrolled in CalPERS prior to January 1, 2013)
  • 4th Level Survivor Benefit
  • Single-highest year final compensation.
• 2% @ 62 CalPERS formula for New members
  • 4th Level Survivor Benefit
  • Three-year average highest final compensation.
• 457(b) plan with a Roth option
  • City contribution of $20.00 per paycheck and match up to $50 per paycheck.
• The City does not participate in the Social Security system; therefore, there is no FICA deduction from wages except for Medicare hospital insurance protection.

Health Insurance:

• Medical Premiums are covered at 100% for most plans, even family coverage.
• Coverage available as early as 1st of the month following start date.
• A variety of PPO and HMO plans are available through the CalPERS Health Program.
• The City contributes $158.00 per month and up to $2,387.04 per month in “Simiflex Dollars,” towards the cost of medical. 
• “Simiflex Dollars” can be used to offset the cost of medical, dental, and/or vision insurance, or other optional benefits. 

Paid Leave:

• Work/Life balance with 5.2 weeks of AL (Annual Leave) per year to start (AL combines vacation and sick time). 
• Accruals increase at 5 years and 10 years of service.
• Cash out option available after one year of service.
• 11 paid holidays per year and one floating holiday per year.

Prescription Drug Plan: 

• Major retail options and mail order program.

Paid Dental Insurance:

• HMO and PPO options available from Delta Dental and fully covered by the City for family coverage.

Vision Insurance:

• Vision insurance from VSP costs the employee $1.46 per month for family coverage.

Flexible Spending Account (FSA): 

• An FSA account allows employees to set aside pre-tax dollars for out-of-pocket health and dependent care expenses.
• Eliminate paying federal or state taxes with an FSA account. 

Employee Assistance Program (EAP): 

• Confidential counseling and referral service to help employees and their household members resolve personal problems. 
• Up to 8 free consultations for employees and all members of their household.

Optional Insurance from AFLAC: 

• Available plans include accident, cancer, hospital and critical care.

Employee & Dependent Life Insurance Plans:

• $101,000 employee coverage provided at the City's expense.
• $5,000 dependent coverage provided at the City's expense.

Tuition Reimbursement:

• Up to $1,600 per year.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                               SELECTION PROCESS: 

• Applications will be evaluated based on education, training, and experience as it relates to the position.
• Testing may include written, oral panel interviews, and department-level interviews.
• Applicants seeking Veteran’s Preference must submit form DD214 with application.

• Passing a background investigation.
• Passing a pre-employment physical and/or drug screen, if applicable. 
• Providing (3) professional references, including (1) direct supervisor.
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• 5-year Verification of employment 

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.