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The Department

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources.

The Position

The Program Coordinator will provide supervision and oversight of the Fremont Family Resource Center (FRC) Volunteer Income Tax Assistance Program (VITA). In addition, this position will be responsible for overall FRC communications, marketing, and event planning. This position will be required to work a varied work schedule which will include weekdays, evenings, and Saturdays.

Examples of Job Duties

• VITA program design and implementation. Duties include, but not limited to:
  • Ensure VITA site compliance as outlined by the IRS.
  • Manage and update calendaring system.
  • Manage day-to-day operations of VITA site(s) to include set-up (moving furniture, setting up laptops and printers, preparing food, clean-up, and washing dishes). Must have the ability to lift up to 50 pounds with help from other staff.
  • Meet with VITA coaches to develop, coordinate, and deliver training curriculum.
  • Maintain program documentation and write reports.
  • Recruit volunteers and attend county-wide meetings as appropriate.
• Serve as marketing, communication, and service integration lead for the Fremont Family Resource Center. Must be comfortable with public speaking, creating and delivering presentations.
• Plan, coordinate, and implement the Fremont Family Resource Center annual Day Away Conference and other FRC events.

Position Highlights 

1. Dynamic Range of Duties: Great mix of field and office work.  
2. Big Impact: Contribute to the development of our community. 
3. Professional Development: Work alongside a team of highly skilled inspectors.  

The City of Thousand Oaks has an excellent opportunity for a Combination Building Inspector I/II! 

This position may be filled as Combination Building Inspector I ($80,590 - $107,999 annually) or Combination Building Inspector II ($88,957 - $119,211 annually), depending on candidate experience and qualifications.  

The Combination Building Inspector I/II plays a crucial role in protecting public health, safety, and welfare by reviewing construction projects to ensure compliance with minimum standards. Their inspections cover not only the structural stability of buildings but also key safety aspects such as fire protection, life-safety features, energy efficiency, and the proper functioning of plumbing, mechanical, and electrical systems. 

The Combination Building Inspector must possess excellent customer service and communication skills, be self-motivated, exercise discretion and independent judgment, and project a very professional image through in-person, phone, and e-mail interactions at all times. Additionally, this position will plan check in specialized areas such as plumbing, mechanical, and electrical.  

PRIMARY RESPONSIBILITIES 

• Conducts inspection work to enforce building, fire and life safety, mechanical, plumbing, electrical, energy, accessibility, and other related codes and regulations that govern the construction, alteration, repair, and use of buildings and structures.
• Reads and interprets plans and specifications for inspection on commercial, industrial and residential buildings. Performs pre-construction inspections on complex permits to get familiarized with the project milestones and establish communication channels with the contractor and the design team. 
• Participates in the development of policies and procedures; recommends programs and projects to the inspector supervisor and the inspection team.  
• Ensures a high-performance, customer service-oriented work environment that supports the department and City’s mission, objectives, and values. 
• Confers and coordinates with, and provides information and assistance to owners, architects, engineers, contractors, builders, and the general public in the field and office; explains and interprets applicable codes, ordinances, and zoning regulations.

POSITION HIGHLIGHTS 

• Full ownership of complex, high-impact cases: Operate at the journey level handling advanced investigations, enforcement actions, and court-ready cases, with autonomy and minimal supervision. 

• Leadership and growth opportunity: Serve as a subject matter expert by training junior officers, while building deep expertise in municipal codes, legal processes, and cross-department collaboration. 
• Diverse, field-based work with real community impact: Tackle a wide range of issues from zoning and public safety to nuisance abatement and community complaints, directly improving neighborhood quality of life. 

DESCRIPTION 

We are seeking a collaborative, service-oriented individual to conduct a variety of code compliance duties with competence and professionalism. The Code Compliance Officer I/II will be responsible for conducting inspections and investigations pertaining to violations of the municipal code provisions in zoning ordinances, sanitary regulations, business license regulations, building standards and nuisance abatement ordinances.  The Code Compliance Officer I/II must possess excellent interpersonal and communication skills, be self-directed, exercise discretion, and excellent judgment. 

PRIMARY RESPONSIBILITIES 

• Conduct technical field inspections and investigations to determine compliance of residential, commercial, and industrial buildings with zoning ordinances, conditions of zoning variance, special use, and other conditioned permits
• Receive and investigate public concerns; conduct on-site inspections and determine existence and type of code violations
• Prepare cases for court proceedings and legal review, mediation, warrants, etc. in coordination with the City Attorney's Office
• Testify or represent the City as a subject matter expert in court actions, depositions, and proceedings as necessary
• Issue corrective notices, administrative citations, and orders to comply with code violations; interpret and explain municipal codes and ordinances to members of the public, contractors, business owners, and other interested groups
• Input case notes into the Tyler Enterprise Permitting & Licensing system

The City of Berkeley invites dynamic, forward-thinking public works professionals to apply for the role of Director of Public Works and join a city known for innovation, civic engagement, and progressive leadership. This is an exceptional opportunity to lead essential citywide services, shape long-term infrastructure investments, and help advance Berkeley’s commitment to sustainability, mobility, and community well-being. We are looking for a collaborative, people-centered leader committed to strengthening public infrastructure, supporting equity, and delivering high-quality services for all residents.

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DIRECTOR OF PUBLIC WORKS

Annual Salary 

$201,678.46 - $294,945.87 (Current)

$206,720.28 - $302,319.42 (July 2026)

$210,854.80 - $308,465.73 (January 2027)

Famous worldwide as a center of academic achievement, scientific innovation, free speech, and the arts, the City of Berkeley is bordered by San Francisco Bay to the west and rolling hills to the east. The City is known for its abundant green space, mild weather, and rich cultural life. Berkeley’s international shopping districts, outstanding restaurants, cutting-edge environmental organizations, art galleries, theaters, museums, Berkeley City College, and the University of California, Berkeley all contribute to its uniquely diverse and vibrant atmosphere. With more than 50 public parks, miles of bike lanes and walking trails, and a public marina, Berkeley offers exceptional opportunities for year-round outdoor recreation.

The City is governed by a Mayor elected at-large and eight Councilmembers elected by district. The City Council appoints the City Manager, who oversees City operations. Under the Berkeley Charter, the Director of Public Works is appointed by the City Manager with the affirmative vote of five Councilmembers and reports to the Deputy City Manager.

Berkeley is also advised by 40 boards and commissions made up of community members and stakeholders who help guide policy and protect the quality of life for all Berkeley residents. Public Works staff provide direct support to the Transportation Infrastructure, Disability Advisory, Zero Waste, and Safe Streets Oversight Commissions.

THE PUBLIC WORKS DEPARTMENT

Public Works is the largest department in the City and provides essential services to the community every day. Its mission is to deliver high-quality services with pride, courtesy, and excellence. By developing and offering efficient, cost-effective services in partnership with residents, the Department strives to help Berkeley remain a leading city known for outstanding Public Works services.

Key Strategic Initiatives 

Key Strategic Initiatives: During the next 24 to 36 months, Public Works has several large initiatives underway to improve organizational performance and further advance community goals. The Zero Waste Strategic Plan and accompanying Five Year rate implementation will be key to funding new programs and infrastructure needed to achieve Berkeley’s waste diversion goals. The Bike Plan, Pedestrian Plan, and Vision Zero Plans are scheduled for large scale updates and public processes to define the traffic safety and infrastructure priorities of the future. Finally, an update of the goBerkeley Parking Program is underway to re-evaluate parking demand and transit uses to continue to drive effective curb management of metered parking and reduce emissions through improved programs.

Division Overviews

Refuse & Recycling – Berkeley has a long-standing commitment to reducing and ultimately eliminating landfill waste. The City established one of the nation’s first municipal recycling programs and, in 2019, adopted one of California’s most comprehensive ordinances regulating single-use foodware and litter. Berkeley operates its own transfer station and waste-collection franchise—an uncommon model in the region. Given its commitment to waste diversion, Berkeley is one of the few municipalities in the region that has its own City-owned transfer station and waste collection franchise operations. 

Streets & Utilities – Includes street maintenance, sewer maintenance, the Clean City Program which is responsible for illegal dumping collection, litter collection, encampment support, street sweeping).

Facilities Management – Responsibilities include electrical maintenance and Radio Shop; building maintenance and janitorial services; and property management support. This Division maintains public service facilities, traffic signals and pedestrian control devices, and streetlights. 

Public Works Administration – Leading, integrating and supporting departmental services, the administrative division provides strategic planning and policy formulation, budget administration, human resources management, payroll processing, coordination of legislative issues, and management of information systems.

Engineering & Capital Infrastructure – Under the leadership and technical guidance by the Engineering Manager/City Engineer Sidewalk Program, Sanitary Sewer Program, Pavement Rehabilitation Program, Storm Water, Utilities, Land Use Permitting, and Facilities Capital Renovations. In 2016 Berkeley voters passed the $100 million T1 infrastructure bond. There are more than $40 million in capital projects currently underway. In addition, in 2024, Berkeley voters approved Measure FF, which is a parcel that tax that is estimated to generate $15 million per year for the City to make repairs to streets, sidewalks, and pedestrian paths.

Transportation Division – The Transportation Division oversees citywide transportation planning, traffic engineering, parking, bicycle and pedestrian planning, and alternative transportation programs. In partnership with neighborhood organizations, community groups, and local business associations, the Transportation Division develops short- and long-range policy recommendations and directs program implementation to support a safe, efficient transportation environment in Berkeley.

THE PUBLIC WORKS DIRECTOR

The Director of Public Works is responsible for leading the operations, planning, administration, financial management, and intergovernmental relations associated with all Public Works activities, including:

-Directing the operations of the Department which include streets and sanitation, engineering, traffic engineering, facilities maintenance, equipment maintenance, and solid waste management, collection and disposal; performs related work as required.

-Planning and administering all aspects of the following: streets and sanitation, including construction and maintenance of streets, sidewalks, storm drains, and lateral sewer lines; facilities maintenance for City buildings and grounds, and installation and repair of electrical facilities such as street lighting, police and fire alarm, and communications systems; equipment maintenance for police and fire vehicles, solid waste trucks, construction equipment, fleet vehicles and other motorized equipment.

-Overseeing operations management including solid waste collection and the long-range planning of environmentally sound solid waste collection, recycling, and disposal which meets with community standards; the planning, design, installation and maintenance of traffic signs, signals and markings; and engineering design and inspection.

-Assuming direct responsibility for dealing with complex matters involving policy, administration and operations. This position requires considerable public partnership with citizen groups, boards, commissions, other governmental agencies, and other City departments and officials.

THE IDEAL CANDIDATE

The ideal candidate is a strong leader and an effective communicator with broad public works experience. Because this role interacts with a wide range of internal and external stakeholders - including commissions and community interest groups - exceptional interpersonal skills are essential. The successful candidate will bring strong management, financial, and political acumen to lead a large, complex department with extensive capital projects and contracts. They will have a passion for public service in an engaged and progressive community; a vision for expanded, energy-efficient capital investments; and a commitment to safe, low-stress, multimodal streets. They will also understand the culture of a large municipal public works agency and demonstrate the ability to lead and communicate with diverse professional and skilled-labor teams. 

Equivalent to graduation from an accredited college with a degree in civil engineering, architecture, planning, public administration, or a closely related field. Six years of professional experience in the field of public works, planning, or high-level project management. A minimum of four years of this experience must have involved high-level management of a variety of programs and demonstrated success in supervising a sizable professional and administrative staff involving policy information, program planning, development and implementation. An advanced degree may be substituted for the non-supervisory experience on a year-for-year basis, for up to two years of the required experience.

Applications must be received by 5:00 p.m. on Monday, April 6, 2026. To be considered for this opportunity, please submit your application, résumé, and cover letter by clicking the "Apply" button. For further information about this opportunity, please contact Human Resources Manager, Monica Walker, at 510-981-6818.

Join our team and help support one of the most essential public services in our community—delivering safe, reliable drinking water.

As a Waterworks Operator I, II, or III, you will play a key role in maintaining, operating, and improving the City’s water distribution system.

Whether you are beginning your career in the water industry or bringing advanced technical and leadership experience, we offer opportunities to grow, develop new skills, and contribute to the protection of public health.

                            POSITION DETAILS:

• Positions may be filled at any level depending upon qualifications
  • Salary range:
    • Operator I: $28.51 to $36.48 hourly 
    • Operator II: $31.41 to $40.13 hourly 
    • Operator III: $35.51 to $45.33 hourly 
  • 3% Cost of Living Adjustment increase effective 06/29/26
    • Generally, salary placement is at the beginning of the salary range.
    • Advanced placement may be granted depending on related education and experience.
• Full-time regular position
• 9/80 work schedule with alternating Fridays off
• May require occasional work on weekends, evenings, and holidays.

                         MINIMUM QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

• Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance.

Experience:

• Operator I - One year of increasingly responsible experience repairing and maintaining water distribution systems and equipment.
• Operator II - Two years of increasingly responsible experience repairing and maintaining water distribution systems and equipment.
• Operator III - Three years of increasingly responsible experience repairing and maintaining water distribution systems and equipment.

License or Certificate:

All Positions: Possession of, or ability to obtain, a valid Class A driver’s license within one year of employment.

• Operator I - Possession of, and ability to maintain, certification as Water Distribution Operator Grade D1.
• Operator II - Possession of, and ability to maintain, certification as Water Distribution Operator Grade D2.
• Operator III - Possession of, and ability to maintain, certification as Water Distribution Operator Grade D3.

                                    WHY SIMI VALLEY?

Looking for a thriving community with amazing career opportunities and a high quality of life? Simi Valley has it all! From scenic landscapes to a welcoming atmosphere, it's the perfect place to live and work.

CLICK HERE to check out our exclusive video to see what makes Simi Valley so special—whether you're looking for a rewarding career or just an incredible place to call home, you won’t want to miss it!

                                     JOB DESCRIPTION:

 Job Description: Waterworks Operator I/II/III

                                      IDEAL CANDIDATE:

The Ideal Candidate will possess the following skills:

• Knowledge of water distribution systems, operating procedures, maintenance practices, troubleshooting, and regulatory compliance.
• Ability to perform system inspections, routine maintenance, and operational adjustments to ensure water quality and reliability.
• Dependable, responsive, and committed to safe work practices and public health protection.
• Takes ownership of assignments, follows through consistently, and responds effectively to emergencies.
• Adapts well to changing conditions, priorities, and work environments.
• Works well with crew members, supervisors, and other departments.
• Communicates clearly and professionally with coworkers and the public.
• As experience increases:
  • provides guidance and mentorship to junior staff and supports a positive, professional work environment.
  • performs complex diagnostics, makes sound operational decisions, and works with minimal supervision.

                                      BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and vision (VSP) plans
  • Family Coverage: Dental and vision coverage is fully paid for all eligible dependents.
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $75 per paycheck to 457
  • City contribution of $30 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1800/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                    SPECIAL INSTRUCTIONS:

Click apply and attach a current resume! You only need to complete the boxes on the application marked with a star/asterisk (*) and the supplemental questionnaire. The most qualified candidates will be invited to the next steps in our hiring process.

Applications are reviewed on a rolling basis. Official review after two weeks. This recruitment may close at any time or when 50 applications are received, whichever occurs first. Candidates who possess the best combination of qualifications will be invited by e-mail to the next steps in our process.

                                 SELECTION PROCESS: 

• Applications will be evaluated based on education, training, and experience as it relates to the position
• Candidates who possess the best combination of qualifications will be evaluated by their responses to the supplemental questions. During the assessment process, the rater(s) will not have access to your name, application or resume. You are solely evaluated on your supplemental responses, so please be detailed as possible. 
• The eligibility list for hire will be determined by the supplemental questions. 
• Additional testing such a written, oral panel interviews, and department level interviews may occur.
• Applicants seeking Veteran’s Preference must submit form DD214 with application.

*ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:

• Passing a background investigation
• Passing a pre-employment physical and/or drug screen, if applicable 
• Providing (3) professional references, including (1) direct supervisor
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• 5-year Verification of employment 

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

The Town of Moraga offers a supportive, team-oriented environment where you will have the opportunity to work on a wide variety of meaningful municipal engineering projects and make a visible impact in the community. This is a great opportunity for an engineer who enjoys wearing many hats, working across disciplines, and gaining broad experience in capital projects, land development, traffic engineering, stormwater compliance, and public works infrastructure.
 
As an Associate Engineer, you will perform journey-level engineering work and help advance a diverse portfolio of Town priorities. Assignments may include roadway and traffic safety improvements, multimodal trails and Safe Routes to School projects, drainage and stormwater improvements, pavement and sidewalk work, development review, and other capital and infrastructure projects. In a small but dedicated organization, you will have the opportunity to take ownership of projects, work closely with staff and consultants, and help provide technical guidance and support to junior staff on assigned work.
 
The Town values initiative, collaboration, practical problem-solving, and a commitment to quality public service. Moraga is an excellent place for a motivated engineer to broaden technical skills, build project management experience, and grow professionally while helping deliver projects that support and enhance the community.

ABOUT THE POSITION:

The Seasonal Maintenance Worker position performs a variety of entry-level and unskilled labor, maintenance and repair tasks in various public works operations, such as park maintenance, landscape maintenance, creek and catch basin maintenance, street maintenance, and janitorial and facility maintenance.  Weekend availability is at times required for picnic area prep, general park clean-up, etc.  

This is an excellent opportunity to gain insight and experience for a rewarding career in local government.  

Work Schedule:

• Planning to hire for start date in May 2026
• Work hours will not exceed 29 hours per week.
• Most hours will occur during maintenance operation hours: Saturday through Friday, 7:00 am – 3:30 pm.
• Evening hours are required for special events and will be scheduled accordingly.
• After-hours emergencies in the evening or on weekends may require availability.

The City of Berkeley invites you to apply for the position of Risk Manager in the City Attorney’s Office!

 

THE DEPARTMENT

The City Attorney's Office provides the City with the highest caliber legal services and advice, and protects and advances the interests of the City by all legal and ethical means. The department provides legal advice and support to the City Council, City Manager, all City Departments, as well as appointed City Boards and Commissions. 

 

THE OPPORTUNITY

Although the City Attorney’s Office collectively serves as the City’s Risk Manager, this is the first time the role has been established as a stand-alone position. As the inaugural Risk Manager, the incumbent will have the unique opportunity to shape and develop the program. Under the general direction of the City Attorney, the Risk Manager administers the general liability claims program, provides advice and education to City officials and employees on risk avoidance, retention, and transfer, and serves as the City’s liaison to the Bay Cities Joint Powers Insurance Authority. 

 

THE IDEAL CANDIDATE

The ideal candidate is an experienced and forward-thinking risk management professional with a strong foundation in government claims, public liability litigation, and insurance practices within public agencies. They bring experience working with attorneys on liability cases, guiding mediation strategies, and supporting the City’s interests in settlement negotiations. The successful candidate is well-versed in general liability and property insurance, public agency risk pools, and contractual risk transfer, and is able to analyze complex data, assess financial impacts, and make informed recommendations to identify emerging risk issues.

Strengths include being proactive, analytical, and solutions-oriented, with a demonstrated ability to strengthen risk management practices across an entire organization. The ideal candidate will provide clear, practical advice to departments citywide, review contracts with a critical eye toward risk exposure, and recommend strategies to avoid, reduce, or transfer risk. The ideal candidate is comfortable meeting with a wide variety of groups, serving as the City’s representative on a risk pool board, actively participating in governance, and presenting information in a clear, concise, and accessible manner to a wide range of audiences.

They are highly organized, detail-oriented, and skilled at managing multiple priorities, including reviewing invoices, overseeing work, engaging in case assessments, and navigating mediation processes. The ideal candidate brings strong writing skills, sound judgment, and the ability to work independently with minimal direction – looking at things with a fresh mindset and consistently seeking better, data-informed approaches. A collaborative spirit and the ability to work effectively with a diverse team round out this candidate’s strengths.

While advanced expertise in public agency insurance and risk management terminology is ideal, candidates with strong transferable skills and the ability to quickly learn the nuances of municipal risk management are encouraged to apply.

 

THE RISK MANAGER

This is a supervisory position in which incumbents direct, coordinate and perform the work related to managing the City’s claims through the Bay Cities Joint Powers Insurance Authority and outside counsel conducting legal work on behalf of the city. Incumbents work collaboratively with attorneys within the City Attorney’s Office and with staff from City Departments related to liability claims made against the City. This classification is distinguished from other classifications responsible for occupational health and safety and workers’ compensation by the absence of those program elements. Areas of responsibility include:

• Plans, organizes, develops, supervises and coordinates the operations of the Risk Management Division within the City Attorney’s Office. 
• Receives claims, determines if claims meet statutory requirements, sets reserves, and determines who will adjust. 
• Performs or facilitates investigations; works with City staff, third-party claims adjusters, attorneys, and subject matter experts to evaluate investigation and determine whether a claim should be accepted or denied.
• Ensures that all statutory time limits and documentation are complied with; represents the City in small claims matters involving tort claims; coordinates with City Attorney's Office staff with regards to claims evolving into litigation.
• Develops and maintains a comprehensive claims management system for making determinations on processing of public liability claims and supervises the processing of City claims, individuals and other agencies.
• Coordinates with attorneys to provide research and recommendations for legal issues concerned with safety and risk management. 
• Maintains a complete record system of all claims and related activities. 
• Coordinates, prepares and presents studies, reports and agenda items to the City Council and other City boards or teams. 
• Studies statutory and regulatory requirements and modifies program components to ensure they meet standards and legislative mandates established by federal and state regulations; analyze the impact of legislative changes. 
• Represents the City on the Bay Cities Joint Powers Insurance Authority for general liability.
• Evaluates insurance risks; monitors the City's insurance program including reviewing and approving contracts to reduce risk exposure and to develop accident insurance and indemnification provisions and contacting vendors and consultants regarding insurance requirements; evaluates costs and benefits of alternative coverage; re-negotiates or makes arrangements for coverage; and develops insurance requirements, reviews bids, and recommends policy purchases. 
• Supervises, evaluates, and trains staff. 
• Performs related duties as assigned.

 

A typical way of gaining the knowledge, skills, and abilities for this position is: 

Education
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public or business administration, human resources, industrial engineering, risk management, or a closely related field.

Experience
Four (4) years of progressively responsible professional experience in risk management, loss prevention or municipal/corporate insurance administration, including supervisory experience.

Licenses, Certifications, and Other Requirements
Designation as Associate in Risk Management for Public Entities (ARM-P) is highly desirable. When driving on City business, must possess a valid California driver’s license.

Applications must be received by 5:00 p.m. PT on Monday, April 6, 2026 and must include a completed application. Please note that resumes are not a substitute for a completed application.

POSITION HIGHLIGHTS 

• Customer Service Excellence: Be the first point of contact for residents and businesses, providing outstanding service and support in a dynamic public service environment.
• Financial Impact: Play a vital role in the City’s finance operations by processing payments, managing accounts, and ensuring accuracy in all financial transactions.
• Professional Growth: Access opportunities for ongoing professional development and career advancement within the City Departments.
• Collaborative Environment: Work closely with various City departments to resolve issues, improve processes, and contribute to a positive and supportive workplace culture.

DESCRIPTION 

The City of Thousand Oaks is seeking a motivated and detail-oriented Revenue Customer Service Representative to join our Public Services Division within the Finance Department. This role is essential in ensuring the delivery of exceptional customer service while maintaining accurate financial records and processing payments.

The Finance Department manages the City’s financial assets and operations and comprises four divisions: Accounting, Administration, Facilities, and Public Services. 

While the current vacancy is specifically for the Public Services Division, the eligibility list created from this recruitment process may also be used to fill future openings in the Finance Department, where they can contribute to various aspects of public service and financial operations. 

PRIMARY RESPONSIBILITIES 

• Utility Billing and Customer Interaction: Manage utility billing processes while working closely with field technicians and customers to ensure accurate and timely service.
• Diverse Financial Responsibilities: Handle various financial tasks, including business tax certificates, parking citations, transient occupancy tax collection, and false alarm administration.
• Centralized Payment Processing: Oversee and process payments from all City departments, ensuring efficient and accurate financial transactions, including cash handling, daily balancing, reconciliation of accounts.
• Interdepartmental Collaboration: Engage with multiple City departments and external partners to resolve issues, streamline processes, and maintain high service delivery standards.