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The County of San Mateo Probation Department is seeking highly qualified candidates with exceptional leadership qualities for the position of Assistant Superintendent - Probation Services Manager.

 

Please click here to review the job brochure for details about the position. For a PDF version of the brochure, please click here.

 

ABOUT THE ROLE ABOUT THE ROLE

Reporting to the Superintendent of Institutions, the Assistant Superintendent plays a critical leadership role in ensuring the care, custody, and rehabilitation of youth in juvenile hall. You’ll manage core operations and supervise staff across functional areas while fostering a culture rooted in accountability, respect, and positive transformation. Inside the hallways of the Youth Services Center School Department. This role requires sound judgment, strong administrative skills, and a deep understanding of juvenile justice practices. You’ll work closely with medical and mental health professionals, court representatives, and community partners to ensure comprehensive support for youth in custody.

 

KEY RESPONSIBILITIES KEY RESPONSIBILITIES

• Directly supervise and support Institution Services Managers and facility staff
• Ensure safe and effective operation of juvenile facilities in compliance with state and local policies
• Interpret court orders and oversee appropriate case execution
• Collaborate with law enforcement, health providers, and educational institutions
• Guide staff development, training, and performance evaluation
• Analyze data, prepare reports, and drive operational improvements
• Represent the Probation Department at meetings, hearings, and public forums
• Promote a rehabilitative environment focused on growth, accountability, and future success for detained youth

 

WE’RE LOOKING FOR SOMEONE WHO CAN DEMONSTRATE:

• Knowledge of human behavior, justice systems, or rehabilitation, gained through education, training, or experience
• Ability to perform probation-related duties like case management, report writing, and collaboration with partners
• Strong communication and interpersonal skills to work with diverse populations
• Sound judgment in applying policies and procedures fairly
• Experience handling complex casework in a public agency, nonprofit, or justice-related setting
• Experience promoting a rehabilitative milieu focused on future success for detained youth

 

A typical way to gain these skills may include a bachelor’s degree in a related field such as sociology, psychology, or justice studies, or two years of relevant experience in probation or community-based work.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, August 5, 2025, by 11:59 PM PST

Application Screening: August 11 - 15, 2025

In-Person Civil Service Panel Interviews: August 28 and/or 29, 2025

The Multimedia Designer is responsible for shaping the visual identity and public-facing content of the Office of Supervisor Paloma Aguirre. This creative role includes capturing and producing photos and videos, managing graphic design, and overseeing the visual design and functionality of the Supervisor’s website and digital communications. The ideal candidate has strong creative and technical skills and is committed to community-centered storytelling. This position reports to the Director of Communications. 

Key Responsibilities:

• Plan, capture, and edit photography and video content for events, announcements, and social media.
• Design flyers, infographics, reports, and branded materials for public distribution.
• Maintain and update the website's visual layout, graphic assets, and visual consistency.
• Collaborate with the Communications Director and Digital Communications Specialist to ensure brand alignment across platforms.
• Archive and catalog media content for future use.
• Assist with livestreaming, lighting, audio, and other media production tasks at press conferences and events.
• Assist with rapid-response visual content during breaking news, emergencies, or policy rollouts.
• Create culturally competent and community-informed visual content that reflects the diversity of the district.

The Department of Planning and Development is currently recruiting for one Senior Planner vacancy:

This Senior Planner will play a crucial role in reviewing complex professional-level tasks related to land use and planning laws, zoning, housing, discretionary entitlements with associated report writing for consideration by the County Zoning Administrator and/or Planning Commission, and the review of building permits and environmental analysis under the California Environmental Quality Act (CEQA). The Senior Planner will also serve as the lead on assigned projects, which may include overseeing a number of programs (examples include: County General Plan & Housing Element, Surface Mining and Reclamation Act, Santa Clara Valley Ag Plan, and Habitat Plan) and works independently, assuming responsibility for more complex projects (such as Stanford master planning), and must be resourceful and responsive to specialized assignments from Executive Management or the Board of Supervisors. The Senior Planner may also be responsible for reviewing development and parcel maps/subdivision proposals, as well as building plans, and permits. The County will be embarking upon a comprehensive General Plan Update, and other various vision plans and may be expected to oversee and manage these efforts. The County also processes large and complex private development applications for large private institutional uses, new quarries, places of worship and agricultural processing campuses. A Senior Planner with areas of expertise related to long-range/comprehensive planning and/or major project development processing experience, coupled with strong CEQA experience is desired. 

In addition to meeting the employment standards for a Senior Planner, candidates must possess in-depth knowledge and working experience in two (2) or more of the following areas:

• Preparing advanced California Environmental Quality Act (CEQA) documents (e.g., Initial Studies, Mitigated Negative Declarations, Environmental Impact Reports).
• Experience in complex medium- to large-scale development entitlement projects such as campus planning, industrial, commercial, housing, agricultural housing or processing developments, or similar projects requiring advanced CEQA processing, staff report writing, data management and analysis, public outreach and public hearings.
• Experience in the management of CEQA and technical consultants, including meeting coordination, reviewing work products, and contracting/billing. Experience in managing consultants to ensure the project is completed within the approved timeline and budget with the proper deliverable is required.
• General requirements of the Surface Mining and Reclamation Act (SMARA), preparation of annual surface mining inspection reports, and review and approval of Financial Assurance Cost Estimate (FACE), Reclamation Plans, and Mining Plans (desired, not required).
• Analytical understanding of State laws and regulations impacting land use and local government, with directly related work products that include major ordinance revisions and creation and processing of new programs. This would include preparation of professional staff reports of summarized data, conclusions and recommendations.
• Have conducted as a lead project manager or co-project manager long-range, comprehensive planning projects; e.g., general plan updates, major zoning ordinance amendments, specific plans, vision plans, etc., with working knowledge of the principals and practices of such working documents.

Filing Period and Application Procedure

Final Filing Date: Open until filled. The recruitment may be extended or closed as early as 10 days after the issue date.  You are encouraged to apply as soon as possible and to monitor this site for updated closing information.

The first review of applications is tentatively scheduled for the week of August 04, 2025.

TO LEARN MORE ABOUT THIS POSITION, PLEASE CLICK THE JOB ANNOUCEMENT URL OR JOB PDF BELOW.

The Digital Media Manager is the lead writer and content strategist for the Office of Supervisor Paloma Aguirre. This position is responsible for developing and executing written content for social media, newsletters, speeches, digital platforms, press releases, and official statements. The Digital Media Manager ensures consistent voice, tone, and message alignment across all platforms and works closely with the Media Content Producer to deliver cohesive digital storytelling. This position reports to the Director of Communications. 

Key Responsibilities:

• Draft, edit, and publish content for newsletters, social media, and the official website.
• Write press releases, talking points, public statements, and speeches.
• Develop and maintain a content calendar in alignment with office goals and public engagement efforts.
• Support rapid response communications during high-profile or crisis events.
• Collaborate with the Media Content Producer to pair visual and written content effectively.
• Track analytics on digital engagement to track performance and adjust content strategies accordingly.
• Ensure all written content reflects the values and voice of the Supervisor.
• Monitor trends and conversations in local media to inform messaging and identify opportunities for engagement.
• Assist with translation and adaptation of bilingual content for cultural accuracy and tone.

The Financial Reporting Accountant performs a wide variety of accounting activities in accordance with Generally Accepted Accounting Principles (GAAP) and the Government Accounting Standards Board (GASB) for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (JPB), the San Mateo County Transportation Authority (TA), and the San Mateo County Express Lanes Joint Powers Authority (ELJPA).

Essential Functions & Duties:

Examples of Essential Functions

• Prepare monthly quarterly, and annual financial statements and reports.
• Provide supervision to staff Accountants
• Review, analyze, and reconcile revenue, expenses, accounts receivable, accounts payable, deferred revenue, and member agency contribution accounts.
• Compile, interpret, and analyze accounting data such as budget, encumbrances and expenses.
• Review accounting documents to ensure accuracy of information and calculations. Make necessary correcting entries.
• Analyze accounting variances, trends, exceptions, and discrepancies.
• Process and analyze accounting data in Enterprise Resource Planning database (ERP).
• Prepare bank reconciliations, and reports.
• Prepare the annual comprehensive financial report.

Examples of Essential Duties:

• Prepare financial statements and reports.
• Review and analyze transactions for proper coding, accuracy, and completeness.
• Maintain general ledger and subledgers.
• Prepare, review, approve, and process journal entries.
• Analyze project costs, grant expenditures, and fixed asset accounting. Add, delete, and adjust capital asset information.
• Prepare journal entries and reconciliation of general ledger to subsidiary ledgers.
• Prepare documentation for annual audits and year-end financial reporting.
• Provide customer service and resolve issues for internal and external customers.
• Prepare the Annual Comprehensive Annual Financial Reports (ACFR)
• Prepare the State Controller’s Report and National Transit Database Reports.
• Input payment vouchers, cost reports, and other documents into the Financial System.
• Review documentation for proper authorization and conformance with agreements, contracts and local, state or federal regulations.
• Process expense reports, invoices, progress payments and other requests for payments.
• Process the weekly pay cycle and provide weekly accounts payable cash estimates.
• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

Minimum Qualifications:

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Bachelor’s degree in accounting, finance or related field.
• Three (3) years of full-time accounting or related experience.

Preferred Qualifications

• Experience in the public sector is desirable.
• Experience with preparing complex financial statements and reports.
• Experience with maintaining the general ledger and subledger.
• Experience with ERP databases; PeopleSoft experience is desirable.
• Proficiency in Microsoft Office Suite.
• The ability to communicate effectively, orally, and in writing.

Location: San Mateo, CA
Specialty: Geriatric Medicine, Internal Medicine, or Family Medicine

About the Role

Ron Robinson Senior Care Center (RRSCC) is seeking two full-time geriatricians to join our outpatient primary care clinic, located within San Mateo Medical Center in the heart of the San Francisco Bay Area.

Our clinic is specifically designed to meet the unique needs of individuals aged 60 and above. Through a comprehensive interdisciplinary team approach, we empower older adults to lead healthier, more fulfilling lives.

Our team of medical doctors and nurse practitioners is supported by a clinic-dedicated psychiatrist, psychologist, neuropsychologist, pharmacist, nutritionist, podiatrist, and social worker, in addition to our committed nursing and patient service staff. We also offer home visits for homebound patients and host bi-monthly inter-agency meetings to coordinate care for complex cases.

This role is ideal for mission-driven physicians who value collaborative care, innovation, and continuous improvement in geriatric medicine.

Key Responsibilities

• Provide comprehensive medical care to older adult patients, including diagnosis, treatment, and chronic disease management

• Work collaboratively in a multidisciplinary care team

• Use data-driven strategies to improve care coordination and outcomes

• Engage in quality improvement projects and team-based care initiatives

• Support the education of residents, medical students, and other staff

Ideal Candidate

• Board-certified or board-eligible in Internal Medicine, Family Medicine, or Geriatrics

• Experienced and passionate about geriatric medicine and serving older adult populations

• Dedicated to patient-centered, collaborative care

• Committed to innovation and quality improvement in primary care

• Spanish-speaking skills are a plus

Why Join Us?

• Competitive salary

• Full suite of health benefits (medical, dental, vision)

• Retirement plans and retiree medical benefits

• Annual CME funds ($3,000) and protected administrative time

• Loan repayment support through NHSC for eligible providers

• Flexible schedules with potential for telehealth

• Onsite wellness programs, fitness classes, massage, and gym access

• Opportunities for leadership training and quality improvement support

Apply Today!

Join a compassionate and innovative team transforming senior care in San Mateo County.

Applications are being accepted for the position of Firefighter/Paramedic – Lateral Transfer with the City of South San Francisco in the Fire Department. 

APPLICATION DEADLINE:  WEDNESDAY, AUGUST 6, 2025 OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN. 

THE DEPARTMENT

The Fire Department operates five (5) fire stations throughout the City which are staffed 24-hours per day, plus an Emergency Operations Center and Fire Training Tower. Two fire stations have paramedic ambulances. The City of South San Francisco is the only Fire Department in San Mateo County providing its own paramedic transport services. The Paramedic ambulances respond to medical emergencies, as well as structure fires and other hazardous incidents. The department cross-staffs a Type I/Heavy Urban Search and Rescue, an OES Type VI Engine, and two Fire/Rescue Boats.

The Fire Department is an active participant in the San Mateo County automatic aid system and responds regularly in support of neighboring jurisdictions throughout the county, including the San Francisco International Airport.  Department members are eligible to participate on FEMA USAR California Task Force 3, sponsored by the Menlo Park Fire Protection District.  The department is also an active participant in the Bay Area Maritime Search and Rescue Council and regularly trains with other fire agencies and the United States Coast Guard.  

The City is planning for the replacement and expansion of two of its existing fire stations, modernizing and relocating the facilities to better serve the public.

In support of the San Mateo County automatic aid agreement, all entry level candidates will attend a regional, county-wide, fire academy where they will be introduced to all agencies in the county and rotate through a variety of training sites.  The roughly 12-week academy also includes specialized training depending on candidate certifications.  

MISSION STATEMENT

The South San Francisco Fire Department exists to protect the members of our residential and business communities, our neighbors and visitors, their property, and environment.  We will work to prevent injury and damage through education, fire prevention and to respond to the impact of fire, medical emergencies, natural and human-caused disasters, and release of hazardous materials. 

THE POSITION

An eligible employment list will be created for the position of Paramedic/Firefighter and will be used to fill current and future vacancies.  This classification encompasses the full range of firefighter duties and Paramedic Ambulance Transport Services.  Incumbents currently work a 2/4 work schedule with a 24-hour work cycle (2/24 hour shifts with 4 days off). Training is provided to protect life, property, and the environment from the risks of fire, explosion, and hazardous materials. 

THE DUTIES

Incumbents perform paramedic ambulance transport services, engage in medical aid, firefighting, and all other suppression and prevention activities to protect life and property; drive, operate, and maintain fire apparatus and equipment; assist and participate in training, inspections, and related fire prevention and public education activities. 

Please click here to view our online brochure.

NOTE: This recruitment was amended on March 20, 2025 to update the role of the current vacancy.

San Mateo County Health is seeking a well-qualified individuals for the position of Environmental Health Specialist IV - Consumer Protection Programs. Environmental Health Specialist will receive general supervision and provide lead direction in performing various countywide environmental health inspection and enforcement activities in one of the several specialized technical areas such as consumer protection, food sanitation, recreational water, water, sewage, land use, and cross connection control; vector control; solid waste; medical waste; and housing and institutions.

There is currently one regular vacancy that will function as a Food Plan Check Specialist within the Environmental Health Division Food and Pool Programs, located in San Mateo, but the position will include travel/driving throughout the county to perform duties of the job.

Environmental Health Services ensures a safe and healthful environment in the County's 20 cities and unincorporated areas through education, monitoring and enforcement of a variety of regulatory programs, as well as ongoing services to the community.

Duties within the Consumer Protection Programs include:

• Lead specialized programs within the Food and Pool Programs, such as Food and Pool Facilities Plan Review, Cottage Food Operations, Microenterprise Home Kitchen Operations (MEHKO), Temporary Food Events, Mobile Food Facilities, and Certified Farmers Markets.
• Lead quality assurance, quality control and standardization functions.
• Conduct compliance inspections of programs and projects within the Consumer Protection Programs as assigned.
• Lead or provide direction in the investigation of citizen complaints.
• Lead and implement special projects.
• Set program standards, coordinate activities with various County and City Departments, collaborate with California Conference of Directors of Environmental Health ad hoc committees and stakeholders.

Ideal candidateswill possess:

• Forward thinking; use of innovation for program improvement goals and implementation.
• Exceptional organizational, leadership, communication and technical skills in all programs served.
• Experience leading and motivating a team.
• Experience working with diverse members of the community and other government agencies.
• An understanding of retail food construction design, and facility requirements; inspections of retail food facilities, temporary event/certified farmer's market booths and pools/spas.
• Working knowledge of FDA Standards; California Retail Food Code; California Department of Food Agriculture Guidelines; and Title 22 and 24 of the California Building Code.
• Experience related to performing inspections, investigations and research for an environmental health program or sanitation program in a regulatory agency.
• Ability to travel to different sites in San Mateo County to conduct inspections and investigations; this is critical to the position.
• Excellent written and verbal communication skills.

Candidates must be a California Department of Public Health, Registered Environmental Health Specialist (REHS) in good standing. A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application.
 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 

Examples Of Duties
Duties may include, but are not limited to, the following:

• Provide lead direction, training and work review to assigned staff; organize and assign work, coordinate complex projects, and follow up to ensure completion of assigned work.
• Provide input into selection decisions, performance evaluations and disciplinary matters.
• Serve as technical expert and staff consultant in area of specialization.
• Inspect establishments and properties in assigned area for compliance with environmental health laws and regulations.
• Conduct specialized studies, program audits, investigations and inspections and make recommendations; maintain a program of code compliance and implementation in the area of specialization.
• Develop, standardize, and update staff inspection techniques.
• Investigate and resolve citizen complaints, acting as a liaison with community groups, government agencies and private business.
• Compile data, evaluate procedures and draft proposed legislation and guidelines; may review and make recommendations on environmental impact reports.
• Plan and conduct in service and public education training programs.
• Interpret regulations and provide advice relating to area of specialization to city officials, citizen groups, business owners and others.
• Maintain records and prepare reports and correspondence.
• May act as expert witness in court proceedings.
• Perform related duties as assigned.

Qualifications
Knowledge of:

• The area of specialty, including its scientific background, technology, principles, methods, investigative techniques and problems.
• Laws, regulations and codes governing the assigned area of specialization.
• Sanitation provisions in the Health and Safety Code.
• Government agencies, community organizations and business establishments as they relate to environmental health.

Skill/Ability to:

• Plan, direct and coordinate a program of research, study, investigation and enforcement in the specialized area of responsibility.
• Interpret laws, regulations and data.
• Define difficult problem areas, analyze complex data and make valid recommendations.
• Advise and instruct others on compliance requirements in specialized area.
• Enforce local ordinances and state law.
• Work independently.
• Keep complex and accurate records.
• Speak effectively and make public presentations.
• Prepare clear, concise reports and correspondence.
• Establish and maintain cooperative working relationships with others.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Three years of journey level experience as a Registered Environmental Health Specialist, including one year of experience in a regulatory agency in the designated option: Option 1 - Water, Sewage, Land Use and Cross Connection Control Option 2 - Vector Control and Solid/Infectious Waste Option 3 - Housing and Institutions Option 4 - Food Sanitation and Consumer Protection

Licensure/Certification:

• Possession of a California certificate as Registered Environmental Health Specialist.

 

Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score

A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application.

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button.If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

This open/continuous recruitment is intended to allow lateral Firefighter-Paramedics to express interest in joining the San Rafael Fire Department. While there may not be an immediate vacancy, applicants to this recruitment will be screened for qualifications and a list may be maintained for hiring as positions are vacated.

Prior to applying you are encouraged to schedule a phone or video call with active-duty personnel, e-mail us at Fire.Department@cityofsanrafael.org, and provide your name and a contact phone number.

 

FIREFIGHTER-PARAMEDIC (LATERAL)

 

 

Total Compensation:  $125,768 - $149,935 Base Salary + Comprehensive Benefits Package

(Additional incentive pays available based upon qualifications & assignment)

 

ABOUT THE DEPARTMENT

The San Rafael Fire Department is an all-risk fire agency that includes 69 operational firefighters trained in the areas of firefighting, Advanced Life Support (ALS) response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness.  We constantly strive to provide the highest level and most capable emergency service delivery possible to our community; a service that is professional, compassionate, predictable, consistent, and sustainable.

 

THE CITY

San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.

With a population of approximately 60,000, San Rafael is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and an annual budget in fiscal year 2025-2026 of approximately $193 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest assets, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience.

 

Come join our extraordinary team!

 

Please review the Firefighter-Paramedic job description available on our website.

 

The Firefighter-Paramedic protects life, property, and the environment by performing firefighting activities, emergency medical aid, hazardous materials response, and fire prevention duties. The position is also responsible for maintaining fire equipment, apparatus, and facilities.

The Department seeks individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness. Our six San Rafael neighborhood fire stations deliver exceptionally courteous, compassionate, and professional public service.  Our firefighters are committed to helping their community and their fellow firefighters. Our workforce is diverse and continuously strives to reflect the diversity of the communities we serve.  Our members work closely with multiple service agencies to ensure we are meeting the unique needs of the multicultural community of San Rafael.

Our department supports a behavioral health program consisting of IAFF trained Peer Support members, as well as members trained in critical incident stress management. The culture established by our personnel is cited as a key contributor to what makes the San Rafael Fire Department a great place to work.  With over half of our line personnel having been hired within the past decade, there is a major focus on physical fitness, training, health and wellness, and an overall excitement about learning the art and trades of firefighting and emergency medicine.

 

MINIMUM QUALIFICATIONS:

• CA State Firefighter 1 or completion of CA State Board of Fire Service Firefighter 1 curriculum prior to appointment
• Valid California Paramedic License (or equivalent); or ability to obtain prior to appointment
• 1-year experience as a full-time paid Firefighter/Paramedic

 

BENEFITS:

The City of San Rafael offers an attractive compensation and benefits program, including participation in the Marin County Employees’ Retirement (MCERA) pension program, tiered contributions towards CalPERS health insurance, matching Retiree Health Savings (RHS) contributions, fully paid Dental coverage and Uniform Allowance.

 

Please review our benefits summary and the San Rafael Firefighters’ Association MOU for more information.

General

The Operations Contract Administrator reports to the Manager, Bus Contracts, and is responsible for the development and compliance of multiple third-party contracts of the San Mateo County Transit District.

 

APPLICATION DEADLINE:       Sunday, August 10, 2025 (1st cutoff Sunday, July 20, 2025)

 

Essential Functions & Duties

• Manage fixed route, paratransit, shuttles, microtransit, and other third-party contracts. 
• Answer inquiries regarding operation from both internal and external customers.
• Investigate, identify and correct operational problems. 
• Develop operational and technical provisions for each service agreement.
• Work with assigned department staff to monitor contract compliance such as monitoring field inspection activity and review reports or writ- ups.
• Design campaigns to encourage superior performance, and providing feedback to contractors for continual improvement, especially in safety-related areas.
• Work directly with private and public entities on route development, scheduling, and reporting on service quality.
• Track budgetary expenditures throughout the year. Prepare monthly reports for assigning performance bonuses or liquidated damages based on contractor performance criteria established in contractual agreements.
• Represent the Bus Contracts Department at consumer advocacy forums, various committee meetings, city council meetings, and SamTrans Board of Directors meetings. Attend meetings with various agencies, both private and public, and city council in development of routes and schedules, coordinates schedule changes with SamTrans and SMCTA planning teams, third-party contractors, other transit providers.
• Collect, organize, and complete monthly, quarterly and annual reports.

Examples of Essential Duties:  

• Provide effective team leadership to department staff that incorporates the District’s core values. Provide on-going staff mentoring in application and practice of business ethics while fostering personal growth.
• Review and retrieve information in the Vector EHS Management, Business Intelligence and other District-related databases. 
• Conduct inspections of property and equipment at sites in and around District service area in a variety of weather and road conditions.
• Monitor bus maintenance and substance abuse programs of contractors through frequent random and regular inspections of equipment and records.
• Represent the District at community meetings and serves as SamTrans representative on the multi-agency consortiums.
• Represent SamTrans in contract compliance issues, always keeping the best interests of SamTrans at the forefront of priorities. 
• Collaborate with Accessible Services staff in quality oversight of paratransit service for the senior and disabled community under ADA rules and regulations.
• Perform all job duties independently and with the upmost professional discretion. 
• Responsible for intra-department training in: PeopleSoft, Microsoft Office, and Adobe Acrobat. Also responsible for general business systems training for department staff.
• Plan and operate special event transportation services for Bus Contracts.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
• Perform other duties as assigned.

 

Minimum Qualifications

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, full time work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Associates degree in transportation, business or related field.
• Four (4) years of management or supervisory experience in bus operations, or management or supervisory experience of consultants, contractors, vendors or contracted services. 
• Must be able to possess a Valid California driver's license.
• Capable of conducting inspections of property and equipment at sites in and around District service area (San Mateo County, Santa Clara County & San Francisco County) in all types of weather and road conditions.

Preferred Qualifications: 

• Bus transportation operations (ideally public transit) experience. 
• Proficiency in Microsoft Word and Excel.
• Excellent oral and written communication skills.
• Possess the ability to perform detailed work with a high degree of accuracy, thoroughness and independence.
• Able to represent the District in contract compliance issues.
• Valid California driver's license with a safe driving record preferred.

 

 

The selection process may include a panel interview, written and skills test assessments, or supplemental questions.  Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.      

 

How to Apply

• Complete an online employment application by 11:59 p.m. of the listed closing date.  Resumes and cover letters will not be accepted in lieu of fully completed applications.  It is the applicant’s responsibility to ensure that applications are completed with all relevant information (experience, education, certifications, licenses, references and/or other information). 

• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request.  If you have a need for an accommodation, please contact the Human Resources Department.   

• We celebrate diversity and are committed to creating an inclusive and welcoming workplace environment.  We are an Affirmative Action/Equal Opportunity Employer.  Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.