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DESCRIPTION/RESPONSIBILITIES:
Position and Duties:
The City Council has a Digital Inclusion and Broadband Strategy that seeks to accelerate the deployment of wired and wireless broadband for all people while making it more inclusive for the digitally underserved (closing the digital divide).  Executing this strategy requires accelerating Broadband permitting with the telecom providers for small cell, macro cell, and fiber optic infrastructure, working collaboratively with the community on the aesthetics and other community concerns associated with broadband deployment, and managing the day-to-day permitting workflow for the City’s Small Cell and Macro Cell Teams that execute the Permitting and Inspection processes for the City.

The Broadband Permitting Project Manager (Senior Executive Analyst) works as a member of the Civic Innovation Team reporting to the Broadband Manager (Assistant to the City Manager) responsible for Broadband and Digital Inclusion.

The Broadband Permitting Project Manager directly influences over $1B in private sector investment into the City. This private sector investment creates jobs, increases regional GDP, delivers Smart City capability, and delivers economic opportunities for the digitally under-served.

The Broadband Permitting Project Manager role requires a broad set of skills including project management, stakeholder coordination, strategic thinking, contract management, public policy, team leadership, and public collaboration. They will ensure City’s departments fulfill permitting in partnership with telecom providers demand by permitting communications facilities including cell towers, small cells, macro cells, and underground fiber optics, and conduit runs.  This role requires collaboration with various city departments including, but not limited to, other offices within the City Manager’s Office; the Emergency Operations Center; Planning, Building, and Code Enforcement; Fire; Library; Public Works; and the Office of Economic Development. Collaboration with public interest groups, community organizations, and other stakeholders will also be required.

The Broadband Permitting Project Manager responsibilities include the following:
• Execute and coordinate broadband permitting service levels across multiple departments with a balance of meeting industry needs and ensuring safe, well designed, and consistent review process.
• Coordinate with City departments involved with broadband deployment.
• Coordinate with the City’s Emergency Operations Center on telecommunications.
• Support Digital Inclusion efforts and oversight of the City’s Digital Inclusion Partnership.
• Collaborate with external stakeholders on community concerns with broadband deployments including individual residents and supporting community outreach.
• Measure weekly permitting performance and compliance with carrier agreement terms to drive improvements and provide clear communication.
• Report progress to senior City staff and telecom staff.

Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume, and responses to the job-specific questions. You must answer all job specific questions and complete the Education/Work History section of the application to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

To be considered for this position, you must fill out the online application available on the City of San José website. As part of this process, you will be required to submit a Cover Letter & Resume, provide three references, and responses to the following supplemental questions stated below:
1. Please indicate how you meet the minimum qualifications for this position:
1. Bachelor’s Degree from an accredited college or university in public administration, business administration, engineering, or related field and four (4) years of professional level management and/or administrative experience.
2. Master’s Degree and three (3) years of professional level management and/or administrative experience.
3. None of the above.
2. Please specify your degree, the area of study, and the institution you obtained it from.
3. Describe your experiences in project management, relationship management, and stakeholder collaboration.
4. Describe your experiences in project leadership role(s), such as defining project scope, managing schedule and budget, cross-departmental goal alignment, and providing regular updates to senior executive leadership.
5. Describe your particular skills and abilities that you believe would make you a successful member of the Office of Civic Innovation with a focus on skills and abilities related to the Broadband Permitting Project Manager position.

You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of the position, the selection or hiring processes, please contact Abigail Shull by email at abigail.shull@sanjoseca.gov.

The Broadband Permitting Project Manager position will be open until filled. Applicants are encouraged to apply as soon as possible as this recruitment may close at any time. The first application review will be on Monday June 28, 2021. Please submit your application by 11:59 p.m. (PDT) on Sunday, June 27, 2021 if you would like your application to be included in the first review. 

Additional Information:
The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Senior Executive Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

About the Positions

The Office of Racial Equity is hiring two Assistant to the City Manager positions. Each position is described below:

Racial Equity Manager

The Racial Equity Manager (Assistant to the City Manager) is a key position in the City Manager’s Office of Racial Equity. The ideal candidate will have significant experience and knowledge in:

• Leading and managing systems change in an organization;

• Understanding the local context regarding race, gender, and economic disparities and inequities;

• Developing, implementing, and leading diversity, equity, and inclusion programs, policies and practices with demonstrable outcomes;

• Cross-system collaboration to achieve collective impact;

• Serving as a coalition-builder with the San José community and trusted to be a local leader of racial equity;

• General administration such as budgeting, report writing, and creating mechanisms to track performance and communicate results; and

• Methods and techniques of research, data collection, statistical analysis, report preparation, and presentation.

Central abilities key to this position include excellent communication, strategic planning, leadership and interpersonal skills, strategic thinking, a commitment to customer service, and coalition building. The organization is looking for proven leaders, that enjoy working through complex issues to find creative and innovative solutions and process improvements.  Due to the complexity and scope of authority involved, this position requires someone who can work both independently and interdependently.

The Racial Equity Manager responsibilities include the following:

• Develop, manage, implement, and evaluate a comprehensive workplan to achieve the goals and performance measures of the Office of Racial Equity;

• Build coalitions and alliances with community and organizations known for advancing social justice and anti-racism strategies;

• Create and maintain a citywide infrastructure that embeds an equity culture and enables the organization to advance racial equity;

• Support City departments in the development of Racial Equity Action Plans and in evaluating, with a racial equity lens, current City policies, procedures and programs related to (but not limited to) recruiting and hiring, outreach, community engagement, procurement and contracting, permitting, code enforcement, housing development, and workforce development;

• Design and implement a budgeting for equity training, tools, and process;

• Develop and implement dynamic and professional development and skill development opportunities centered on equity, in partnership with training consultants;

• Supervise and manage a Senior Executive Analyst and interns;

• Work collaboratively with the Immigrant Affairs staff to ensure alignment with access and engagement priorities; and

• Other duties as assigned.

This is a permanent at-will position with the City Manager’s Office reporting to the Director of the Office of Racial Equity.

Immigrant Affairs Manager

The Immigrant Affairs Manager (Assistant to the City Manager) is a key position in the City Manager’s Office Racial Equity. The ideal candidate will have significant experience and knowledge in:

• Working directly with immigrant and refugee serving organizations and communities;

• Familiarity with legislative process, advocacy towards immigration policy and initiatives;

• Understanding the local context regarding race, gender, and economic disparities and inequities;

• Being a bridge-builder with the San José community and trusted to be a local partner on immigrant and refugee issues;

• Understanding of welcoming and belonging principles;

• Developing programs, policies, or practices that are culturally and linguistically appropriate; and

• Methods and techniques of research, data collection, statistical analysis, report preparation, and presentation

Central abilities key to this position include excellent communication, strategic planning, leadership and interpersonal skills, strategic thinking, a commitment to customer service, and coalition building. The organization is looking for proven leaders, that enjoy working through complex issues to find creative and innovative solutions and process improvements.  Due to the complexity and scope of authority involved, this position requires someone who can work both independently and interdependently.

The Immigrant Affairs Manager responsibilities include the following:

• Develop, manage, and implement programs to create a welcoming environment for immigrants and refugees, including the Welcoming San José Plan;

• Develop and implement strategies that support the integration of various immigrant and refugee groups in San José, including civic leadership academies and citizenship campaigns;

• Develop and implement strategies and programs aimed at promoting a greater understanding of immigrant communities by City staff, including increasing translation and language inclusion services Citywide, and facilitating cultural responsiveness training;

• Develop and facilitate ongoing partnerships with other agencies and organizations, including Santa Clara County, Rapid Response Network, Refugee and Immigrant Forum, Cities for Citizenship, and other networks that prioritize immigrants;

• Leverage the work of local non-profits and identify opportunities for partnership;

• Serve as a liaison between the City and the immigrant and refugee community;

• Oversight of Human Services Commission

• Work with the City Manager’s intergovernmental relations team to track local, state, and federal immigration legislation and develop new City policies and programs accordingly;

• Supervise and manage a Senior Executive Analyst and an Executive Analyst; and

• Other duties as assigned.

This is a permanent at-will position with the City Manager’s Office reporting to the Director of the Office of Racial Equity. Bilingual in Spanish or Vietnamese is preferable but not required.

The Finance Department is seeking a Senior Analyst within the Utility Billing section of the Revenue Management Division. The Senior Analyst reports to the Program Manager and is responsible for ensuring accurate and timely utility billing for nearly $400 million annually in services (garbage, sewer, and water).  

Responsibilities for the position may include, but are not limited to:

• Serve as subject matter expert of the utility billing system (Customer Information System), and all related processes (from bill calculation through bill print/mailing;
• Ensure billing procedures conform with City’s Municipal Code, state regulations, and industry best practices;
• Ensure methods and procedures of tasks performed by the utility billing staff are documented in a concise and easy to understand format;
• Supervise utility billing staff by providing management guidance with emphasis on efficiency, adherence to City policy and providing excellent customer service;
• Provide thoughtful recommendations for continuous process improvements; 
• Mentor, provide guidance, recommend training of individual staff members and promote a positive work environment;
• Resolve and de-escalate all utility customer billing issues;  
• Reconcile revenue and accounts receivable by utility fund;
•  Oversee collections and lien processes for delinquent utility accounts;
• Communicate across all levels of management, including verbal and written memorandums and reports to implement the Revenue Management workplan.
   

This recruitment may be used to fill multiple Senior Analyst positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Senior Analyst Salary Range: $90,729.60-110,552.00. The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

Position and Duties:

The Senior Executive Analyst (SEA) position will work out of the City Manager’s Office of Emergency Management (OEM) located at 855 N. San Pedro Street, San Jose.   

This SEA position responsibilities include, but are not limited to:

·     Prepares and monitors the OEM budget; prepares revenue estimates and forecasts; establishes fees and charges; prepares and monitors operating budgets, grants, contracts, and other financial transactions.

·     Develops fiscal reporting systems that are reflective of complex operational costs and provides accurate and timely management information for use in the management and administration of the annual OEM budget.

·     Produces and presents cost reports and key performance metrics on a monthly or more frequent basis as needed.

·     Negotiates and develop contracts, grants and special funds to meet specific City or department needs; prepares bids and specifications; monitors timely fulfillment of deliverables by contractor/consultant, reviews compliance of contractor/consultant work progress and accuracy of consultant/contractor billing submitted for work completed.

·     Recommends and writes procedures, oversees the implementation of program policies and procedures, provides training on program requirements and best practices and conducts continuous process evaluation and improvements

·     Supervises professional and support staff, prioritizes and assigns work, conducts performance appraisals, ensures staff meets performance targets, and participates in training and development opportunities.

·     Supports the planning, leadership, and development of a focused effort within the OEM, that could include interdepartmental contact, engagement of contract services, drafting a plan and procedures, training City staff on how to carry out the plan, or other actions necessary to complete the policy, tasks, training and exercises, and efforts to execute the plan.

·     Will be assigned Duty Officer role and responsibilities in support of OEM protocols. 

·     Will be assigned a role in the emergency operations center (EOC) in support of responses to emergencies and disasters.

·     Will be expected to engage in emergency management activities and pursue emergency management training and certifications.

·     Other projects/activities, as assigned.

This recruitment may be used to fill multiple positions in this classification. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Core Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

·     Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

·     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

·     Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

·     Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

·     Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

·     Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

·     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

·     Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Accountant classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Salary Range:
$90,729.60 - $110,552.00 Annually
 

The Community Energy Department is seeking to fill one (1) Senior Accountant position in the Budget and Financial Management Division. This position reports to the Division Manager and will work closely with the City’s Finance Department and the City Manager’s Budget Office. Under general supervision, the Senior Accountant will be responsible for developing and maintaining fiscal operations for the department, as well as day-to-day management of the fiscal team. Other responsibilities include monitoring the needs of the accounting function in the department and providing recommendations to ensure the department’s accounting expertise remains in line with financial reporting demands and regulatory requirements. Typical duties of this position may include, but are not limited to: 

• Managing the accounting and financial reporting requirements of San Jose Clean Energy (SJCE);
• Assuring compliance with a variety of regulations and fiscal procedures related to the flow of SJCE funds;
• Preparing periodic financial statements, including SJCE’s annual financial statements, notes to the financial statements and auditor lead sheets;
• In coordination with the City’s internal and external auditors, developing Agreed Upon Procedures for the SJCE program and respond to annual audits of those procedures;
• Working closely with the City’s Finance Department, maintain compliance with the requirements of the City’s General Ledger and ensuring that financial statements/reports are compliant with professional accounting standards and applicable rules and regulations; 
• Implementing any new Generally Accounting Standards Board (GASB) pronouncements related to Clean Energy;
• Overseeing bank reconciliations and ensuring program transactions are properly documented and accounted for;
• Supporting year-end financial audits on behalf of SJCE, including demonstrating compliance with financial policies, procedures and other relevant information to internal and external auditors; 
• Assisting in the preparation of a variety of departmental and City financial reports, including the City’s Comprehensive Annual Financial Report as well as other applicable regulatory reports. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment

 
Competencies:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. 

• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. 

• Computer Skills – Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

• Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach. 

• Fiscal Management – Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. 

• Planning – Acts to align own unit’s goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. 

• Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational support and direction.