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The San Mateo County Sheriff’s Office is seeking a highly qualified candidate to serve as the Sheriff’s Office Communications Management Analyst, supporting social media content, public information and internal communications.

Reporting directly to the Sheriff’s Director of Communications, this position will oversee development of the Sheriff’s Office Annual Report, assist with major updates to the Sheriff’s Office website, and serve as a lead content developer for the Sheriff’s Office social media accounts.

The Sheriff’s Office Communications Management Analyst will research social media best practices and trends and provide recommendations and ideas to the Sheriff’s Director of Communications and the Sheriff’s Office Communications Team.

This position will also serve as a brand champion, helping define the Sheriff’s Office brand for years to come.

The Sheriff’s Office Communications Management Analyst will assist in writing news releases, feature stories, and other materials. During emergencies, this position may also be called upon to serve as a Public Information Officer (PIO) in the County’s Joint Information Center (JIC).

There is no better time to join the San Mateo County Sheriff’s Office. With a new leadership team and a culture grounded in excellence and public service, the Sheriff’s Office is the place to be. The selected candidate will join a high-performing Communications Team where content opportunities are endless and no two days are the same.

Primary duties may include, but are not limited to, the following:

• Create engaging content for Sheriff’s Office social media accounts following best practices in policing and local government.
• Manage Sheriff’s Office social media accounts with a customer-service mindset, monitoring messages and comments to ensure timely responses to community questions.
• Capture content at community events, which may occur outside of regular business hours. 
• Edit videos for social media and internal training purposes. 
• Ensure social media and website content complies with accessibility standards.
• Develop and make regular updates to content on the Sheriff’s Office website. 
• Prepare and disseminate internal messaging, news releases, e-newsletter content, and other public information materials as needed.
• Respond to media inquiries in the absence of the Sheriff’s Director of Communications.
• Work collaboratively with members of the Sheriff’s Office Communications Team and Public Information Officers from County departments and allied agencies.
• Design graphics, PowerPoints, and promotional materials for internal and external use.
• Develop an Annual Report for the Sheriff’s Office, coordinating closely with internal stakeholders. 
• Perform related duties as assigned. 

The ideal candidate will possess: 

• A people-oriented outlook and thrive as an enthusiastic team player, bringing creativity and a willingness to think outside the box.
• Experience with editing video and multimedia content for social media.
• Knowledge of graphic design and photo editing. 
• Experience with responding to media inquiries and developing news releases.
• Excellent writing and copyediting skills, including familiarity with AP Style.
• Thoughtfulness, discretion, and tact in advising leaders and colleagues on sensitive issues and proposing solutions.
• Ability to establish and maintain effective working relationships with colleagues and partners from allied agencies.
• Excellent public speaking and presentation skills.
• Flexibility, adaptability, and a willingness to learn new skills and processes.
• Ability to work with minimal supervision and produce superior work on deadline.

In addition, the ideal candidate will possess a bachelor's degree with coursework in journalism, communications, or a related field and will possess three years of public relations, communications, or related experience.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

 

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field.
• At least three years of professional administrative experience is typically required for the Management Analyst level.

Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles of mathematical and statistical computations.
• Research and reporting methods, techniques, and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of public administration as applied to operational unit and program administration.
• Principles and practices of county management and government.
• Sources of information related to a broad range of county programs, services, and administration.
• Basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Principles and practices of contract administration and evaluation, public agency budget development and administration, and sound financial management policies and procedures.
• Recent and ongoing developments, current literature, and sources of information related to the operations of the assigned division.
• Record-keeping principles and procedures.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Conduct research on a wide variety of administrative topics, including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Plan and conduct effective management, administrative, and operational studies.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Licenses and Certifications:

• Depending upon assignment, possession of a valid California Driver's License.

 

Application/Examination

 

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a written or performance exercise given immediately preceding the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
Tentative Recruitment Schedule:
Final Filing Date: Wednesday, May 20, 2026, by 11:59 PM PST
Application Screening: Week of June 1, 2026
Panel Interviews: Wednesday, June 17 and/ or Thursday, June 18, 2026
 

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Talent Acquisition Analyst: Lealoa Numera (05042026) (Management Analyst – D181)

The Legislative and Regulatory Manager is responsible for organizing, assigning, reviewing and participating in the performance of a wide range of professional duties related to Pioneer Community Energy regulatory and legislative matters, with particular emphasis on representation of Pioneer’s interests at the California Public Utilities; develops Pioneer’s positions on complex issues; and develops analyses, written reports, and presentation materials to support Pioneer’s position. Duties include:

• Planning, prioritizing, and reviewing the performance of professional staff involved in the research and analysis of legislation and regulatory issues.
• Developing methods and schedules to accomplish assignments, ensuring work is completed in a timely and accurate manner.
• Tracking complex legislation and regulations through multiple amendments and preparing drafts of legislative and regulatory updates on policy issues and programs.
• Performing a variety of complex research projects on legislative and regulatory policy issue areas; preparing and presenting findings and recommendations of Pioneer's position.
• Representing Pioneer in regulatory proceedings through preparation of data requests, written responses, position papers, analytical models, testimony, and exhibits.
• Reviewing and drafting comments and briefs, providing high level technical and/or analytic input on regulatory and legislative matters.
• Overseeing the preparation of data requests, testimony, and hearing exhibits and participating in administrative hearings.
• Tracking, reviewing, analyzing and summarizing filings prepared by utilities and other entities that could impact Pioneer and its customers.
• Coordinating and working closely with technical experts and external regulatory counsel to develop effective and persuasive communications before the CPUC, CA Energy Commission, CA Legislature and any other legal or regulatory body as may be needed.

Qualified candidates will possess knowledge of California electric utility regulatory issues, CPUC regulatory practices, protocols and procedures; California utility rate design, electric resource planning, demand resources solutions and regulatory relations; and procedures, operations, and functions of legislative and regulatory agencies, including processes for the promulgation of regulations.

FOR MORE INFORMATION, PLEASE CLICK JOB ANNOUCEMENT URL BELOW.

                             

Are you looking for a fast‑paced, rewarding career in public safety? Join the Simi Valley Police Department as a 9‑1‑1 Dispatcher Trainee and become an essential part of our emergency response team. In this role, you’ll provide life‑saving assistance, connect callers with critical resources, and help protect the safety and well‑being of our community.

Paid training provided — no prior dispatch experience required.

                                     POSITION DETAILS:

• Salary Range: $26.51/hour + Excellent Benefits

  • 3% Cost of Living adjustment increase effective 7/13/26
  • 3% Cost of Living adjustment increase effective 7/12/27

    • NOTE: The City recently completed a compensation study comparing its salary ranges with those of other local agencies. As a result, 87% of salary ranges will be adjusted upward at various intervals. As ranges are adjusted, job postings will be updated to reflect these changes.

• Status: Full-time regular position

• Work Schedule: 4/10 (four 10-hour shifts), rotating every four months

• Requirements: Must be able to work nights, weekends, and holidays

  • Promotion Opportunity: Police Dispatcher at $29.96/hour with excellent benefits

  • Growth Potential: Up to $79,539/year ($38.24/hour)

 

                             MINIMUM QUALIFICATIONS:

Education:  

• Equivalent to the completion of the twelfth grade.
• Additional specialized training in communications or a related field is desirable.

Experience:

• Some emergency or non-emergency dispatch experience is desirable. 

Special Requirements: 

• Must be 18 years of age as of the date of hire
• United States citizen or meet citizenship requirements
• High School Diploma or GED
• Good moral character with no felony convictions

                          TESTING/RECRUITMENT PROCESS:

1. Computerized Test (Pass/Fail) Testing is administered through the National Testing Network (NTN).

To register:

• Visit www.nationaltestingnetwork.com

• Select Find Jobs → Emergency Communications Jobs

• Sign up for Simi Valley Police Department

Testing is available virtually or in person. Fee waivers are available for candidates with financial hardship (see NTN FAQ #26).

2. Oral Interview

3. Background Investigation Includes:

• Medical exam

• Psychological evaluation

• Polygraph

• Drug/alcohol screening

• Employment verification

• Submission of applicable certifications/degrees

                        A DAY IN THE LIFE OF A DISPATCHER:

Curious what dispatching is really like? Click Here to step behind the headset and experience the fast‑paced world of 911 dispatch.

                                  JOB DESCRIPTION:

                                                                           911 Dispatcher

                                   IDEAL CANDIDATE:

The ideal candidate will possess the following qualities and abilities:

• Remains calm and composed in high‑pressure situations.

• Communicates clearly with diverse callers.

• Listens actively and asks effective questions.

• Multi‑tasks efficiently and works independently.

• Is computer‑proficient and detail‑oriented.

• Works well in a team and makes sound decisions quickly.

                                            BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and vision (VSP) plans
  • Family coverage fully covers dental and vision
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $75 per paycheck to 457
  • City contribution of $30 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1,800/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                    SPECIAL INSTRUCTIONS:

• Applications reviewed on a continuous basis

• Evaluation based on education, training, and experience

• Testing may include written exam, oral panel interview, and department interview
• Applicants seeking Veteran’s Preference must submit form DD214 with the application.

 

                              *ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:

If selected for this position, you agree to undergo the following before your official appointment:

• Polygraph Examination
• Comprehensive Background Investigation
• Psychological Evaluation
• Drug Screening before your official appointment
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• Verification of Employment for entire job history

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

Mill Valley Police Department Now Hiring:

Lateral Police Officers, Academy Graduates, & Academy Attendees
 

The Mill Valley Police Department is seeking dedicated, service-driven individuals to join our team as Lateral Police Officers, Academy Graduates, and Academy Attendees. Whether you are an experienced officer or beginning your career in law enforcement, we offer the opportunity to make a meaningful impact in a highly engaged and supportive community.

WHY MILL VALLEY?

Nestled at the base of Mount Tamalpais, Mill Valley offers a unique policing environment where community relationships come first. Our officers are trusted partners, problem-solvers, and visible leaders committed to maintaining a safe and welcoming city.

The City of Mill Valley offers hiring incentives including:

SALARY | BENEFITS | BONUS

• Salary: $8,701 - $10,577 (DOE)/Monthly + Benefits + Hiring Bonuses
• $20,000 Hiring Bonus
• 40-hour Vacation Bank (laterals only)
• 40-hour Sick Bank (laterals only)
• Vacation accrual to match total years of service 
• MOU scheduled raises July 2026

ABOUT THE COMMUNITY

Mill Valley, the third largest city in Marin County, is located 6 miles north of San Francisco at the foot of Mount Tamalpais. The population is 14,500 with another 16,000 within its sphere of influence. The city is primarily residential with an active commercial element supporting local needs. The cost of housing is high and is a factor applicants should consider.

The mountain and panoramic views of San Francisco create an awe-inspiring backdrop for thousands of hikers and mountain bikers who visit Mill Valley each year. They enjoy miles of fire roads and hiking trails both within the City limits and on adjacent Water District lands. Tourists visit the historic downtown on weekends and holidays, enjoying the numerous small specialty shops and fine restaurants, which comprise the majority of the downtown business.

ABOUT THE DEPARTMENT

The Mill Valley Police Department is committed to providing exceptional public safety service, education and preparedness in partnership with our community. The Department strives to develop professional and well-trained employees dedicated to upholding the highest standards of law enforcement.

The Mill Valley Police Department's mission is to provide a safe and secure community for our residents and visitors; protect life and property; enforce the law in transparent and equitable manners; and develop strong partnerships through community outreach, education, and collaboration.

Law enforcement, criminal investigation, patrol, traffic, crime prevention, and other public safety duties are provided by the Mill Valley Police Department under the direction of Police Chief Ignacio R. Navarro.

ABOUT THE POSITION

Under general supervision, a Police Officer is responsible to perform law enforcement and crime prevention work; to control traffic flow and enforce State and local traffic regulations; to perform investigative work; to participate in and provide support and assistance to special department crime prevention and enforcement programs. This is the entry level classification in the professional police series requiring sworn peace officer status.

Examples of Essential Duties (include but are not limited to):

•  Patrol the City in radio-equipped car or on foot.
•  Answer calls for the protection of life and property, and the enforcement of city, county, and state laws.
• Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.
• Patrol the City and respond to calls related to traffic incidents and any other required emergencies.
• Observe, monitor, and control routine and unusual traffic conditions.
• Assist and advise motorists and enforce traffic safety laws.
• Make arrests as necessary.
• Interview victims, complainants, and witnesses.
• Interrogate suspects; gather and preserve evidence.

*Please note that the Job Description is currently under review, the job definition and duties contained in this announcement are representative of the job and are in substantial conformance to what the finalized description will include.

Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.

This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.

Definition: 
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.

Examples of Duties:

• Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement

• Perform traffic control and non-violent crowd control

• Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
• Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
• Participate in animal control enforcement activities.
• Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
• Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations

• Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.

• Testify in court or at hearings on case records and investigative activities.

The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act. 

Do you have a passion for communications and are you well versed in everything social media? We are looking for a Social Media and Communications Assistant who will support Foster City’s Communications Team and play an essential role in the City’s outreach and public engagement program. Social awareness and political astuteness are essential as you develop content for multiple social media accounts and outreach materials; and you’re a strong writer and sharp proofreader that pays close attention to detail. You have experience staying on top of communications trends, using analytics tools to create reports and provide recommendations, and have design skills to create digital graphics.

Work in a collaborative and dynamic environment with exceptional coworkers who produce outstanding videos, newsletters, marketing materials and community engagement/outreach plans with opportunities to work with all departments in the City!

Education and Experience
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities. A typical way would be:

Education: Graduation from high school or equivalent; coursework in social media, communications, and journalism is highly desirable, but not required.

Experience: No experience is necessary; one (1) year of paid or documented volunteer experience in an office environment is highly desirable.

Special Requirements
Ability to move boxes, tables and chairs, and equipment weighing up to 40 pounds.

To review the full job announcement click on the "Foster City Social Media/Communications Assistant" below.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process.

The process will consist of an Oral Panel Interview (weighted 80%) and a written exercise (weighted 20%). An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Communications/City Clerk department will make the hiring decision.

Expected Dates for Examinations (subject to change):
Oral Panel Interview: Week of June 15 (exact date TBD)
Department Interview: Week of June 22 (exact date TBD)

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

Application Filing Period: Closes at 5:00pm on the date stated in the job announcement; however, it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.

To apply for this exciting career opportunity, please submit a cover letter and your detailed resume electronically to: apply@bobhallandassociates.com 

CLOSING DATE: MAY 8TH, 2026

For any questions regarding this position or the recruitment process, please contact: 

Joe Gorton at (707) 628-6846.

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 

 Starting at $24.68 per hour

 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

 

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

 

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

The Colma Police Department is seeking a community-orientated and self-motivated individual to join our team as a Police Dispatcher/Clerk! 

The Town of Colma, known worldwide as the "City Of Souls," is the smallest city in San Mateo County with over 1,509 residents and 1.5 million "souls." However, Colma is more than just cemeteries. Colma's commercial buildings make a distinct architectural statement resulting from design standards that encourage Spanish-Mediterranean motifs. The  small-town approach to modern, municipal government reflects a commitment to both a healthy business climate and a harmonious relationship with residents. 

THE DEPARTMENT 

The Colma Police Department is made up of 28 employees who take great pride in providing excellent police service to the community. Among police, dispatch and detective duties, the department also has an Executive Assistant, Motorcycle Officer, Bicycle Patrol Officers, members attached to the Daly City/North County SWAT team, Tactical Dispatchers, a Community Service Officer and a Reserve Police Officer Program. 

The members of the Police Department hold many values in high regard and are proud to serve those who live, visit, or do business in the Town of Colma.  They take special pride in the department motto, “Excellence is Our Standard.”  They have built a culture rooted in professionalism, honor, and outreach; where innovation and fresh ideas are welcomed. If you seek a law enforcement agency where you will be surrounded by officers of strong character, supportive Town leadership and an involved community who believes in their officers, the Colma Police Department is the place for you; a place where you are family; a department like no other.  We invite you to explore this opportunity with us!

To learn more about the Colma Police Department, you are invited to visit their website at https://www.colma.ca.gov/departments/police/.

THE POSITION

The Police Dispatcher/Clerk is a non-sworn technical and complex clerical support classification associated with law enforcement support services assigned in the Town Police Department.  Police Dispatcher/Clerks learn and perform a variety of responsible records management, communications and dispatching duties for emergency and non-emergency calls for service. 

TYPICAL DUTIES AND RESPONSIBILITES

Duties may include, but are not limited to the following:

• Dispatches police officers to calls for service
• Provides assistance, information and directions to non-emergency callers including but not limited to police, fire, paramedic, animal control and public utilities calls for service, forwards non-emergency calls to proper personnel or departments
• Maintains awareness of field unit activities; communicates with field units through radio in accordance with Federal Communications Commission (FCC) regulations; maintains status and location of units on patrol
• Retrieves information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information
• Enters call information into computer systems; logs and completes call forms, maintains records of calls for service and self-initiated officer activities
• Assists the public at the front counter; provides information and responds to general inquiries
• Performs other related duties as assigned

Please refer to job description for additional details. The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

The Menlo Park Police Department demands the highest level of professionalism from its employees. We maintain that employee contact with the public should inspire respect and generate cooperation and approval from the public we serve.

The Menlo Park Police Department strives to provide the best possible police services. For more than 80 years, our department has worked hard every day to protect those who live, work and visit the City of Menlo Park. We achieve this through crime suppression and problem solving, crime analysis and development of crime prevention strategies.

The City of Menlo Park is currently accepting applications from motivated individuals who can meet the challenge of a fast-paced multitasking environment.  Successful Police Recruit candidates will actively participate in the P.O.S.T. (Commission on Peace Officer Standards and Training) prescribed police academy training program.  Upon successful completion of the academy program, incumbents of this non-sworn temporary classification may be appointed to the sworn classification of Police Officer.