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The City of Dixon is opening a great opportunity for those interested in contributing to local law enforcement efforts for the position of Police Volunteer in the Police Department. Under the direction and supervision of experienced police personnel, volunteers will provide critical support across various functions, complementing the efforts of sworn officers and civilian staff.

This is a volunteer position intended as an educational and community service experience. In addition to serving a support role within the Police Department, this classification is exposed to a wide variety of law enforcement duties and will have different opportunities, based on level of interest, to support community policing efforts and activities.

Work involves irregular, often non-scheduled, hours during the day and evenings, and on the weekdays, weekends, and holidays. Some appointments and events would require some short distance travel to other City department locations.

Employment Processing: Those selected for hire must successfully complete and pass the following: a personal background investigation, and a pre-employment medical examination. In accordance with Federal law, an employee must provide proof of identity and legal right to work in the United States.

Veteran’s Preference Points: Veteran’s Preference points will be applied. A copy of the DD214 form must be filed as a PDF attachment at the time of application. 

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling (707) 678-7000.

Please do not reply to emails from CalOpps during this process at any time as this correspondence does not come back to our agency.

The City of Sunnyvale is seeking a highly skilled Budget Analyst I/II to join the Department of Finance. This position offers a unique opportunity to contribute to the development and oversight of Sunnyvale’s performance-based budget within a collaborative and dynamic environment.

The selected candidate will serve as the primary fiscal liaison for City departments, providing in-depth analytical support and informing strategic recommendations to the Office of the City Manager. Success in this role requires a detail-oriented, forward-thinking professional with strong analytical expertise, exceptional customer service, and outstanding presentation abilities.

Additionally, the ideal candidate will demonstrate advanced proficiency in Excel, leveraging data-driven insights to enhance process efficiencies, ensure data integrity, and deliver comprehensive analysis.

The City of Sunnyvale provides an excellent benefits package, including 4% City-paid Employee PERS contribution and the 2% at 60 retirement plans for Classic employees. A complete application packet consists of a city employment application and responses to the required supplemental questions. The recruitment closes on Monday, June 30, 2025 Sunnyvale.ca.gov, click on City Jobs.

Salary Rates Effective July 6, 2025

Budget Analyst I               $122,718 - 153,397

Budget Analyst II              $132,526 - 165,658

Minimum Qualifications

Budget Analyst I - A Bachelor's degree from an accredited college or university in economics, accounting, finance, business administration, public administration, or a closely related field AND three years of increasingly responsible management and/or administrative analytical work experience, including two years of experience related to budget management or financial analysis.
 

Budget Analyst II - A Bachelor's degree from an accredited college or university in economics, accounting, finance, business administration, public administration or a closely related field AND five years of increasingly responsible management and/or administrative analytical work experience, including two years performing budget management or financial analysis in a public sector agency similar to the City of Sunnyvale.

A Master's degree in economics, accounting, finance, business administration, public administration or a closely related field from an accredited college or university may substitute for one year of management and/or administrative analytical work experience.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUCEMENT URL BELOW.

"Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply for this position please visit

Animal Shelter Veterinarian FT/PT - Public Works | Job Details tab | Career Pages (governmentjobs.com)

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Position Duties

Salary range for this classification is $162,795.36 - $198,307.20 annually. This range includes an approximate five percent(5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.

Additionally, Animal Shelter Veterinarians (Full Time) are eligible for a hiring incentive that shall provide a one-time, non-pensionable payment of $20,000 upon hire. The one-time, non-pensionable lump sum Hiring Incentive shall be paid asfollows:

Upon Hire: $5,000
Upon 6-Months Worked: $7,500
Upon 12-Months Worked: $7,500
 
The City of San Jose, Animal Care and Services Division is seeking Veterinarians to work at the Animal Care Center, including one full-time in either/or, shelter medicine and/or the shelter’s public high quality, high volume spay/neuter clinic. The Animal Shelter Veterinarian may perform all aspects of shelter medicine in a large animal shelter. Duties may include routine spay/neuter surgeries on cats, dogs, and other animals as indicated. This position provides direct care and treatment of homeless animals entering the City of San Jose’s Animal Care Center.
 
In addition, this position is required to diagnose, treat, and/or recommend euthanasia. Registered Veterinary Technicians will be assigned to assist this position with the preparation and post-surgery processes of spay/neuter and other surgical procedures. This is a position reporting to the Shelter Manager of Animal Care and Services. This classification is represented by City Association of Management Personnel (CAMP).

Duties may include, but are not limited to the following:

•  Directs, coordinates and performs the screening, diagnosis, and basic and emergency medical treatment of animals in the shelter.
•  Performs or supervises the visual monitoring of impounded animals, including those that may be isolated or quarantined for signs of illness or unusual behavior.
•  Performs surgical procedures, including spay/neuters and vaccinates animals to prevent diseases. 
•  Maintains accurate medical records of animals.
•  Effectively communicates the condition and status of animals with staff, public and animal groups. 
•  Advises staff on matters within the veterinary field.
•  Orders, maintains and controls the drugs used at the shelter and in the field.
• Trains appropriate staff in administering first aide and vaccinations to animals, the performance of euthanasia and other paramedical duties.
• Performs and directs staff to perform euthanasia of animals that are irremediably suffering from serious illness or severe injury, as necessary
• Ensures that shelter staff participates in a comprehensive disease prevention program for the animal shelter. 
• Participates in special spay/neuter or vaccination clinics.
• Supervises staff to include: prioritizing and assigning work; providing technical guidance to staff; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
• Ensures compliance of activities to codes and all legal regulations.

Physical Requirements:
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds while handling animals and equipment. Employees may be exposed to cold and hot temperatures, loud noises, odors, dust, air contaminants, blood borne pathogens while using hypodermic needles on animals and may be exposed to animal scratches and bites.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Are you passionate about early childhood education? Do you light up when you see a child learn something new? We’re looking for a warm, enthusiastic Part-Time Preschool Teacher to join our  team! You'll work with children ages 2 to 5, helping them grow socially, emotionally, and cognitively through play, exploration, and hands-on activities. Whether it’s circle time songs, or messy art projects — your days will be filled with joy, laughter, and meaningful moments.

What We're Looking For:

• A genuine joy for working with young children

• Patience, creativity, and a nurturing spirit

• Previous experience in a preschool or childcare setting is a plus

• Availability for part-time hours (flexible scheduling)

Why Join Us?

• Supportive and friendly work environment

• Opportunities for professional development

• A chance to make a lasting impact during the most important years of a child’s development

Available Schedules*: 

• Monday-Friday

• • AM Shift: 8:30am-12:30pm

• • PM Shift: 2:00-6:00pm

• On-Call/Substitute

*More hours may become available on a as needed basis, but not to exceed 960 hours in a fiscal year

We’re looking for a creative and organized professional to take on the role of Senior Library Assistant. You will join a fast-paced, dynamic team environment, providing youth focused services within the Youth, Bookmobile and Collections Division. This position receives direction from Senior Librarian, may exercise direct supervision over other assigned office support staff and builds relationships throughout the organization. If you are looking to bring your knowledge of youth literature and strong administrative skills to directly impact library customers and staff, this position is for you. Review our detailed job description here.

What You'll Do:

• Provide administrative support to all those in Division.
• Promote library services at outreach and bookmobile events as assigned.
• Answer reader’s advisory and general reference questions for a wide range of youth literature, resources andmaterials.
• Use planning, analytical, and technical skills to work on special projects.
• Support library events and programs.
• Work with library team to provide a safe and welcoming environment
• Support of safety protocols.
• Work both independently and with a team to accomplish goals.

The Essentials:

Senior Library Assistant

• Two years of experience performing paraprofessional or technical duties in a library setting equivalent to a Library Assistant II or Library Technician in the City of Mountain View.
• Education equivalent to an associate of arts degree.

Bonus Points:

• May need to possess a valid California Class C Driver License as required by the position.
• A bachelor’s degree from an accredited college or university is highly desirable.
• Bi-lingual skills in Spanish, Chinese or Russian.

Are We a Match?

• You thrive in a fast-paced, team-oriented environment.
• You are adaptable, flexible and offer solutions in ambiguous situations.
• You possess solid knowledge of youth literature.
• You bring a creative mindset and are open to taking on new ideas and skills.
• You enjoy solving administrative tasks and balance your time efficiently.
• You’re able to pivot priorities and can anticipate customer and staff needs.
• You value continuous learning as a team practice and contributing to a collaborative environment.
• You enjoy resolving administrative challenges.
• You are organized, detail-oriented and organized and can manage multiple, varying processes and tasks.
• You bring patient, compassionate and friendly customer service and enjoy working with customers of all backgrounds and ages.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 18 years of age or older to apply for this position. 

DEFINITION: Under general supervision, the Field Monitor provides operational support and supervision of Mill Valley parks, outdoor fields, offsite facilities, and occasionally the Mill Valley Community Center. Responsibilities will include but will not be limited to patrol and observation of outdoor facilities, ensuring compliance with facility regulations and use guidelines, general customer service, light office tasks, and the performance of other related work as required. This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Monitor user activities in department facilities and enforce all rules, regulations, and safety principles.
• Patrol field, park and offsite facilities to monitor rental schedules and permitted use.
• Act as a liaison to the outdoor recreational community for the Recreation Department.
• Provide quality customer service and information for all Department facilities, classes, programs, and events.
• Maintain appearance and overall environment of facilities by completing daily tasks and cleaning as needed.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals.
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation.

Position Duties

The Department of Transportation (DOT) is seeking to fill multiple Maintenance Worker II (MWII) positions.
 
Under general supervision by a Senior Maintenance Worker and Maintenance Supervisor, employees in MWII positions provide lead direction to small and large crews engaged in the maintenance and repair of sewers, streets, and public facilities. MWIIs are major contributors to the Department's efforts to provide exceptional service to its customers and all have important field responsibilities. Individuals in this classification may be required to work alternate work shifts, including grave and swing, weekends, holidays, overtime, and on-call.
 
MWII responsibilities vary by section, but may include the following: 
 
PAVEMENT MAINTENANCE: Planning work, providing lead direction to, and participating in, small and large crews engaged in the maintenance and repair of pavement in public streets and drainage systems. Additionally, MWIIs in Pavement will be expected to learn how to safely care for and operate paving and heavy equipment vehicles.
 
ROADWAY MARKINGS MAINTENANCE: Providing lead direction to, and participating in, a crew responsible for the maintenance of approximately 5.4 million square feet of roadway markings throughout the City. MWIIs in Roadway Markings use various types of spray paint equipment to mark limit lines, bike lanes, crosswalks, double yellow lines, and other legends, as well as remove and install reflectors.
 
TRAFFIC SIGN MAINTENANCE: Providing lead direction to, and participating in, a crew responsible for the maintenance, repair, and new installations of traffic control signs, street name signs, barricades, and guardrails.
 
TRAFFIC AND LIGHTING MAINTENANCE: Repairing streetlight outages as well as assisting the streetlight electrician and wreck crew in traffic signal repairs; Responsible for installing and maintaining traffic signals and streetlights throughout the City under supervision of an electrician.
 
SANITARY SEWER & STORM MAINTENANCE: Providing lead direction to, and participating in, a crew responsible for keeping the sanitary lines free of blockage, performing scheduled preventative maintenance at sanitary and storm pump stations, and working towards reducing current backlog of sewer repair projects. Keeping the sanitary lines free of blockage may require the use of high-pressure units, rodding units, and Vactor trucks. As assigned, operates a motorized street sweeper in an assigned district, including driving to assigned routes to clean streets and gutters, and remove dust and litter.
 
LANDSCAPE MAINTENANCE: Providing lead direction to, and participating in, a crew responsible for maintaining the landscape of roadways, backups, and designated locations in the public areas throughout the City. They may participate in graffiti abatement, poster and sticker removal, enhanced debris and weed abatement, street furniture service and installation, enhanced cleaning of catch basins, illegal sign removal, sign repair, and tree and horticultural tasks.
 
Further, all Maintenance Worker IIs may be called upon to participate in storm and emergency response, as well as complete special projects.
These positions require grasping, reaching, bending, pulling, kneeling/crouching/squatting, lifting, and carrying objects up to 100 pounds to complete the described job duties; Standing and walking are performed intermittently.

Minimum Qualifications:

Education: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate)
 
Experience: Three (3) years experience in the maintenance and repair of streets, sewers, parks or public facilities, or related field.
 
Acceptable Substitutions:
None.
 

 Licenses or Certifications:

• Possession of a valid driver’s license in the State of California is required.

• As a condition of employment in some designated positions, possession of a valid State of California Class A or B driver’s license with applicable endorsements is required.

• Selected candidates will be required to submit a DMV Release of Driver Record Information form at the time of conditional offer and will be enrolled in the DMV Employer Pull Notice (EPN) Program. Refusal to do so will be considered withdrawing from the recruitment process.

Other Qualifications:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
 
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
 
Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude.  The inclination to independently take appropriate action rather than waiting to be told what to do.  Examples of Constructive Energies include but are not limited to: enthusiasm; honesty; integrity; empathy; dedication; reliability; proactive approach to work; respectful demeanor; confidence; ethical behavior; willingness to help others.
 
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
 
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
 
Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
 
Multi-Tasking -  Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
 
Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
 
Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. 

Additional Competencies and/or Desirable Qualifications
(Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.)
 
Ability to operate and maintain a variety of light and heavy vehicle, trucks and equipment, or related equipment requiring comparable operating skills in construction and/or maintenance work, is desirable for some designated positions. 
 

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose's employment page by clicking on the link below.

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in one of the nation’s largest cities, while focusing on safety, sustainability, and active public life! For more information about DOT, visitwww.sanjoseca.gov/transportation.

The Infrastructure Maintenance Division is responsible for maintaining the City’s 2,500 miles of streets and related infrastructure, including paved street surfaces, bridges, traffic signals, streetlights, signs, markings and striping, trees, sidewalks, and landscaping, as well as the public sanitary and storm sewer collection systems. Areas of focus include ensuring a safe workplace, building strong teams, expanding the use of technology, and enhancing analytical skills and ability.  While many of the staff have ‘grown-up’ within the Division, the organization has been successful in attracting and assimilating new talent.

Position Duties

The Department of Transportation is currently seeking to fill 1 vacancy for the Principal Construction Inspector position in the Pavement Maintenance Division. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 
 

The Pavement Maintenance Division plays a critical role in the maintenance and rehabilitation of approximately 2,500 (30-ft equivalent) miles of pavement, overseeing the maintenance of approximately 250 bridges, and over 29,000 ADA curb ramps citywide. 

In the DOT Pavement Maintenance Division, the Principal Construction Inspector performs  the following duties:

• Assist in project scoping, planning, and delivery services through close collaboration with the Pavement Engineering team

• Supervise the pavement maintenance inspection team that consists of Senior and Associate Construction Inspectors

• Plan, coordinate, and allocate inspection resources across multiple projects to ensure adequate coverage, balanced workloads, and timely completion of assignments, while effectively managing competing deadlines and priorities

• Coordinate work of the inspection staff with the Senior Engineers

• Conduct spot check inspections on the pavement maintenance and ADA curb ramp projects, review, and interpret construction plans and specifications ensuring that contractor work meets City Standards Specifications, and signs final inspection notices

• Cross train field inspection staff across programs to ensure proficiency in a variety of inspection areas

• Provides administration and oversight of project management system by assisting users, reviewing project daily logs, ensuring continuity across projects, reviewing and approving pay letters, and troubleshooting software issues

In the DOT Sidewalks team, the Principal Construction Inspector performs the following duties:

• Supervise and track inspection team performance

• Provide quarterly performance measures reports

• Verify inspectors assigning maintenance work are within the allocated budget 

• Knowledge of contract specifications as it pertains to sidewalk, curb/gutter, etc. repair criteria

• Knowledge of ADA requirements as applicable to contract requirements

• Knowledge of concrete mixture specifications, limitations, and requirements as it relates to contract specifications

• Utilize computer-based inventory, spreadsheets, and documents, such as MS Excel, MSWord, MS Outlook, and One Drive

• Completion of performance appraisals

• Review and approve contractor invoices

• Coordinate contractor meetings

• Trains and evaluates work of subordinates; reviews completed work and prepares required records and reports

• Supervises and trains front desk administrative staff

• Perform and coordinate field training of inspection staff

• Manage contractor purchase orders capacities

• Assigns and track progress of contractors 

• Verify services provided by contractor 

• Act as intermediary between public and contractors

• Use tools as necessary to identify slope and ponding issues and recommend corrective action/s as needed

• Responds to resident emails within 48 Hours

The DOT Landscape Inspection and Contract Management Construction Inspector’s key responsibilities include but are not limited to:

• Provide oversight to 23 Special District areas, General Fund parcels (Beautify SJ and GF contractual), Green Stormwater Infrastructure, Weed Abatement parcels, Unique Item Inventory (Pedestrian Overcrossings) and Residential Street Sweeping

• Supervise a team of Senior and Associate Construction Inspectors in the field inspection and documentation

• Supervise and track inspection team performance

• Provide quarterly performance measures reports

• Provide monthly Residential Street Sweeping reports

• Verify inspectors assigning maintenance work are within the allocated budget for each assigned maintenance district/s

• Coordinate with budget analyst on special district source and use funding

• Completion of performance appraisals

• Review and approve contractor invoices

• Coordinate contractor meetings

• Trains and evaluates work of subordinates; reviews completed work and prepares required records and reports; participate and support department-wide safety programs

• Perform and coordinate field training of inspection staff

• Cross train field inspection staff across programs to ensure proficiency in a variety of inspection areas

• Oversight of purchase order and contracts management

• Manage contractor purchase orders capacities

• Collaborate with Landscape Designer on potential renovations within Special District areas

• Assist Ops. Manager with new purchase order bids

• Collaborate with the Special District Assistant Arborist on budget and tree maintenance plans

• Utilize computer-based inventory, spreadsheets, and documents, such as MS Excel, MSWord, MS Outlook, and One Drive

• Responds to resident emails within 48 Hours

More information on the typical duties can be found in the Class Specifications for Principal Construction Inspector.

Minimum Qualifications

Education: Any combination of training and experience equivalent to successful completion of high school

Experience: 

• Nine (9) years of increasingly responsible sub-professional engineering/construction inspection work, including three (3) years at the level of Senior Construction Inspector, Senior Engineering Technician, Party Chief, or equivalent 

• (Completion of a terminal curriculum in engineering technology equivalent to that given in an accredited California junior college or two (2) years of college engineering courses may be substituted for two (2) years of the required remaining experience)

Certifications/Licenses: Possession of a valid driver's license in the State of California

Other Qualifications

The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include:

JOB EXPERTISE: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 

COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others

COMPUTER SKILLS: Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

CONFLICT MANAGEMENT: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

CUSTOMER SERVICE: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

LEADERSHIP: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

PLANNING: Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

PROBLEM SOLVING: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

SUPERVISION: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.