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9976 Network Operations Team Lead, Administration Division - SF Municipal Transportation Agency

Published: August 05, 2025

Accepting applications until: September 08, 2025

Melissa Lee - Melissa.Lee@sfmta.com

Department: Municipal Transportation Agency
Job class: 9976-Technology Expert I
Role type: Permanent Exempt What does this mean?
Hours: Full-time

Note: The job posting is being extended to expand the applicant pool. If you have applied previously, there is no need to apply again.

Application Opening: August 5, 2025

Deadline to Apply: Applicants are encouraged to apply as soon as possible.  This posting will not close any earlier than 11:59 PM PST on September 22, 2025.

Appointment Type: Permanent Exempt (PEX).  This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer.

Recruitment ID: 151173

Salary: $165,334 to $207,974 annually

IMPORTANT: Your application MUST include responses to the supplemental questionnaire found here: https://forms.office.com/r/EaA051NzUg.

A completed application must include the following four components:

1. Submission of Smart Recruiters application

2. Attached cover letter

3. Attached resume

4. Response to the supplemental questionnaire: https://forms.office.com/r/EaA051NzUg

Your application will NOT be reviewed without completion of all four components by the filing deadline.

Division: Administration

Section/Unit: Technology Solutions and Integration

Work Location: 1 South Van Ness Avenue, 3rd Floor, San Francisco, CA

Work Schedule: Monday – Friday, 8:00 am – 5:00 pm, minimum of 4 days a week working onsite; evenings and weekend hours on an as-needed basis (approximately 1 day a month for evenings or weekends)

Technology is at the core of the San Francisco Municipal Transportation Agency’s (SFMTA) mission and future. Bring your technical skills, willingness to work hard and innovate to join the SFMTA Technology Systems Integration team. We are developing new tools, rethinking systems, and modernizing transportation. This is an opportunity to work with stakeholders and business units across the SFMTA and take a pivotal step in your career. In this role, you will be a crucial member of the network operations team and a critical member to promote SFMTA’s network operations.  This team is constantly looking for ways to improve operations efficiency, refining our processes, and investing in new technology. Your work will impact the lives of all San Francisco residents and many more visitors and commuters who use our transportation services and infrastructure.

Position Description:

Under general direction, the Network Operations Team Lead will lead the team in managing, designing, implementing, and maintaining all aspects of the Agency’s network operations and guide the team in developing a world class network.  We are looking for someone who has the proven ability to manage and inspire staff to innovate and consistently improve on the services we provide.  This position will have experience in design policies and architect a scalable network infrastructure that can keep pace with our anticipated growth.

Examples of Important and Essential Duties:

• Manages SFMTA network team staff, conducts performance planning and evaluations, manages resource allocation, and confirms task completion by the assigned staff.
• Engineers solutions for complex technology infrastructure challenges through establishing detailed hardware, software, and configuration standards.
• Directs and monitors technical support activities related to complex large networks.
• Plans, develops, and implements backup and disaster recovery procedures for large networks.
• Works closely with team to develop, define and manage network cybersecurity design using NIST and CISA cybersecurity practices.
• Reports to management on uptime, network health, security risks, network utilization and other KPIs as defined.
• Reports on KPIs that they have defined and manage, ensuring it represents the goals of the network team.
• Performs as project lead in major projects to monitor, coordinate and review project tasks and resources as well as provide technical assistance and guidance.
• Develops and maintains various technical documentation and provides training to technical staff.
• Engineers and designs solutions for complex problems through detailed analysis.
• Supports a full Azure (or similar cloud technology) implementation and presence.
• Analyzes and recommends cybersecurity controls and procedures in acquisition, development, and change management lifecycle of information systems, and provides oversight to ensure compliance.
• Participates in on-call rotation and maintenance of server support
• Develops and delivers best practices and procedures for network operations.
• Helps support Level 1, 2, 3 troubleshooting with 24x7 support.
• Assists in researching and recommending new technologies.
• Mentors and trains junior staff.
• Performs other related duties as assigned.

Nature of Work:

Incumbent must be willing to work a 40-hour week as determined by the department. The position may also require sufficient physical strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer systems equipment. The position may also require the following: bending, stooping and/or crawling in order to install or repair computer systems hardware, hand/eye coordination and manual dexterity for taking apart casings, installing parts and reconnecting computer systems hardware.

Incumbent will comply with the telecommuting policy at the SFMTA with four (4) days on-site. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

MINIMUM QUALIFICATIONS

1. Education: An associate degree from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units; AND
2. Five (5) years of experience managing and monitoring a network environment; AND
3. Five (5) years of experience with network security technologies, such as firewalls, VPNs, and intrusion detection systems; AND
4. Three (3) years of experience managing and/or supervising technical personnel.

Substitution:

Additional experience as described above in MQ #2 may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Experience defining Key Performance Indicators for reporting and measuring Network uptime and performance
• In depth knowledge of best practices around management, control, and monitoring of network infrastructure
• Experience with network troubleshooting and Diagnosis
• Experience with RF frequencies and Cellular technologies
• Experience planning and maintaining a MPLS based metropolitan area network (MAN).
• Experience with Next Generation Palo Alto firewalls.
• In-depth knowledge of IPv4, IPv6, BGP, OSPF, IS-IS and Spanning Tree Protocol.
• Previous experience managing OT (Operational Technology) networks and associated cybersecurity design. 
• Knowledge of network cybersecurity including IDS, DDoS, Firewalls, and other distributed attack schemes.
• Expert level knowledge of RF wireless technologies and experience troubleshooting RF interference.
• Strong knowledge of VoIP and Video protocols; SIP, SS7, RTP, TLS, SCCP, H.323, H.264 and MGCP.
• Ability to design, implement, administer and optimize enterprise network management systems and Simple Network Management Protocol (SNMP) bases monitoring utilities such as, WhatsUp Gold, Nagios, SolarWinds or equivalent.
• Proven ability to automate tasks and maintenance with a combination of custom scripts and other tools.
• Experience managing and mentoring staff. Ideally candidate managing a team of 3 or more network engineers.
• Ability to initiate, drive, and/or support innovation and change.
• Must be self-motivated with time management skills.
• Ability to effectively communicate updates, issues, and resolutions to all levels of the organization.
• Excellent written and verbal communication skills with an emphasis on documentation.

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:

Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

For questions or inquiries, please contact the analyst, Melissa Lee at Melissa.Lee@sfmta.com.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Additional 3.5% salary increases scheduled for January 2026

Join a department that values your experience, supports your growth, and gives you the opportunity to truly make a difference. Located on the San Francisco Peninsula and bordering Silicon Valley, the Belmont Police Department is known for its strong community relationships and proud Tradition of Service.

Enhance Your Compensation with Specialized Roles

We recognize the skills and commitment that come with specialized roles. Officers in these assignments receive additional compensation:

• Detective / School Resource Officer – 2.5% of base salary

• Motorcycle Officer – 2.5% of base salary

• Field Training Officer – 2% of base salary

• Bilingual Pay – Up to $150/month

• K-9 Handler – Receive 7 hours of overtime per pay period

• IT Super User – 5% of base salary

The City of Belmont is an EQUAL OPPORTUNITY EMPLOYER.

Applicants with a disability who may require special accommodation in any phase of the application or selection process should advise Human Resources immediately, lkirby@belmont.gov or (650) 595-7452

Join the Belmont Police Department

A Career You Can Be Proud Of – Make a Difference

Police Officer Recruit
Annual Salary: $84,161

As a Police Officer Recruit, you’ll be paid while attending the police academy—with the full support of the department as you complete your training.
 

We’re looking for individuals who are ready to serve the Belmont community and build a meaningful career in law enforcement. The Belmont Police Department is based in the center of the San Francisco Peninsula, just outside Silicon Valley. We’re proud of our strong commitment to public service and our long-standing tradition of service.

Once you complete the academy and become a sworn officer, you’ll have the opportunity to grow into a variety of specialized assignments, including:

• Detective

• SWAT

• K-9 Unit

• Field Training Officer

• Traffic/Motorcycle Officer

• School Resource Officer

• Hostage Negotiation Unit

• Firearms Instructor

• Honor Guard

• Defensive Tactics Instructor

• Evidence Technician

The City of Belmont is an EQUAL OPPORTUNITY EMPLOYER.

Applicants with a disability who may require special accommodation in any phase of the application or selection process should advise Human Resources immediately,  lkirby@belmont.gov or (650) 595-7452

We’re looking for a highly motivated, reliable and skilled individual to join the Public Works Department in the position of Cross Connection Control Specialist.  Working in the Utilities Section, you will oversee the City’s cross-connection control program, including backflow device testing and cross-connection control related inspections.  You will join a fast-paced, dynamic team environment, serving the City’s residents, visitors and business community by providing exceptional customer service. Review our detailed job description here.

What You'll Do:

• Conduct cross-connection surveys and tests to identify potential cross-connections to the water system. 
• Monitor the provision of backflow prevention at user connections. 
• Provide technical supervision over maintenance staff performing backflow prevention assembly installation, repair, inspection, and testing.
• Inspect potable and recycled water systems to determine the existence of cross connections and recommend corrective actions as necessary.
• Test, install, repair, and maintain backflow prevention assemblies.
• Perform plan reviews to ensure proper water system connections.   Identify potential cross-connections and provide written comments.
• Maintain records of installations, locations, tests, and repairs of backflow prevention assemblies.

The Essentials:

Cross-Connection Control Specialist

• Two years of experience in water system maintenance, equivalent to the responsibilities of a Water Utility Worker in the City of Mountain View
• Equivalent to completion of the 12th grade supplemented by approved courses of instruction in the theory, laws, regulations, and techniques of backflow prevention and/or cross-connection control.
• Possession of a valid California Class C driver’s license.
• Possession of an AWWA Backflow Prevention Assembly Tester Certificate and a California Water Resources Control Board Water Distribution Operator Grade 1 Certificate.  
• Possession of an AWWA Cross-Connection Control Specialist Certificate within one year of appointment.  

Bonus Points:

• Experience administering a water system cross-connection inspection program is highly desirable.
• Completion of a recycled water site supervisor’s training class is highly desirable.

Are We a Match? :

• You are skilled in the maintenance of water distribution systems.
• You are flexible in your work style and can manage interruptions and changing priorities throughout your day.
• You are ready to be part of a well-trained and motivated team that provides excellent service in a fast-paced environment.
• You have a desire to protect the City’s water quality, maintain public safety and are committed to ensuring safe work practices.
• You can communicate effectively with your co-workers and members of the community.
• You have the ability to work a shift beginning at 6:00 a.m.

Please click on the Job PDF to view the announcement.

The City of Menlo Park is currently accepting applications for lateral Police Officers that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Menlo Park Police department is an operation in which the line patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, and SWAT / HNT. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate. The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.

TO VIEW JOB ANNOUNCEMENT CLICK 'JOB URL' OR 'JOB PDF' BELOW

Seeking Police Officer (Entry or Lateral) to perform law enforcement and crime prevention work; to control traffic flow and enforce federal, state, county and city ordinances, codes and laws; perform Community Oriented Policing; investigate crimes and promote peace with the community they serve; and other duties as assigned.

$4,568 - $6,117 mo. + excel. benefits. To view the complete job announcement and how to apply please go to: http://city.fortbragg.com/jobs.aspx.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.

About the Department

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José.

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees

The Public Works Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services.  The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

About the Division

Engineering Services Division is comprised of four sections: Construction Management Services, Structural Engineering and Code Inspection, Material Testing Laboratory, and Survey. This division provides technical support services for Capital Improvement Projects, development/utility permit projects, inspection oversight, Underground Service Alert (USA)services, land surveying, monument preservation services, field and laboratory testing, pavement design and evaluations, and building code inspection services.

The Land Survey Section provides land surveying services to Capital Improvement Projects and development permit projects; Maintains the City of San Jose's system of benchmarks; Provides monument preservation services for those monuments impacted by City improvement projects; and Technical map review services for subdivision maps within the City of San Jose.

Position Duties

Salary range for the classification of Chief of Surveys is:

$133,682.64 - $162,860.88 Annually. This range includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.

The Department of Public Works is recruiting for (1) Full-Time Chief of Surveys position to provide the following typical duties and responsibilities which may include but are not limited to:

• Supervises an office technical staff in the preparation of drawings, corner records, record of surveys, reviewing improvement plans and specifications, parcel maps and tract maps.

• Provides direction and supervises several field survey crews to locate property lines, gather data for topographic surveys and stake construction projects.

• Reviews, schedules, and assigns crews to survey projects; recommends methods and procedures to efficiently complete assigned projects.

• prepares time and cost estimates for requested survey work. 

• Reviews preliminary construction drawings to determine nature and extent of required survey work; participates in pre-construction, project scheduling, and other meetings concerning survey matters.

• Reviews, approves, or examines land surveying documents (maps, plats, reports, descriptions, etc.) under supervision of the Land Surveyor.

• Manages surveying staff including supervision, hiring, training and performance evaluations.

• Plans, coordinates, and schedules all office surveying activities.

• Sets and maintains standard practices for office surveying activities and quality control.

• Consults with public and private engineers, inspectors, and contractors relative to requested work and coordinates any necessary activities.

• Communicates with clients and the public and resolves issues that arise during field surveys.

• Performs map and document research for field and office survey projects.

• Interprets construction documents for construction surveys.

Education: High School Diploma or equivalent (General Educational Development [GED] Test or California Proficiency Certificate)

Experience: Eight (8) years of increasingly responsible sub-professional engineering/surveying work, including three (3) years at a level of a Survey Party Chief, Senior Engineering Technician, Senior Construction Inspector, or equivalent.

Acceptable Substitutions

Up to four (4) years (equivalent to 120 semester units or 180 quarter units) of undergraduate course work in college engineering, surveying, geography, and/or mathematics, or related fields, from an accredited college or university, may be substituted for subprofessional engineering/surveying experience on a year-for-year basis.

Certifications

Possession of a Land Surveyor-in-Training certificate and possession of a valid driver's license authorizing the operation of a motor vehicle in the State of California. - Land Surveyor's license is highly desirable.
 

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jennifer Macias at Jennifer.Macias1@sanjoseca.gov.

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

The City of Menlo Park is a great place to work! We are now accepting applications for temporary Program Assistant - Community Services. 

Temporary program assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has temporary program assistant positions available in multiple divisions of the Library and Community Services Department.

The City of Menlo Park currently has part time Program Assistant job openings in the following areas:

• Food preparation (sous chef) and inventory
• Programs for active older adults
• Recreation center programs 
• Gymnasium/sports programs 
• Special Events
• After school programs

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.  The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

The City of Newark is seeking an energetic and committed Associate Civil Engineer to perform professional civil engineering work related to the planning, review, design, construction, inspection, and coordination of a variety of public works projects with a particular emphasis on Land Development. 

EXAMPLES OF DUTIES

• Meet and confer with developers, contractors, engineers and the general public relative to city policies, regulations, and procedures.
• Attend Development Review Committee meetings on designated entitlement projects and present and coordinate Engineering issues with other City departments.
• Recommend and prepare conditions of approval for Planning entitlement projects.
• Review private and public development improvement plans and subdivision maps for compliance with state and local codes, regulations and standards, and compliance with the requirements of project approval.
• Review development encroachment permits, building permits, grading and sitework permits and other permit applications, including technical reports and documents such as hydrology and hydraulic reports, stormwater management reports, and geotechnical reports.
• Review legal property descriptions, ordinances, assessment plans and other written materials.

• Makes engineering calculations, completes design drawings, makes and revises maps, charts and diagrams.

• Assist Public Works Inspectors in resolving construction issues.

• Perform field inspections of various municipal construction projects, in progress and upon completion.

• Respond to applicants, contractors, consulting engineers regarding technical information and project related issues; assist and coordinate project resolutions with applicant’s team and City team.
• Coordinate projects with various agencies, such as Caltrans, Union Sanitary District (USD), Alameda County Water District (ACWD), and Alameda County Flood Control District (ACFCD)

• Perform work in accordance with local, State, and Federal standards and regulations

• Attend Alameda County Cleanwater Program committee meetings.

• Schedule and track progress of land development projects.

• Prepare staff reports, as well as presentations for City Council, and other legislative bodies; respond to the public and other inquiries orally and in writing.

• Develop Requests for Qualifications (RFQs) and participate with other department staff in the selection of consulting engineers.

• Serve as Project Engineer on Public Works capital improvement projects and transportation engineering tasks as needed.

EXPERIENCE AND TRAINING
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

• Equivalent to a bachelor’s degree from an accredited college or university with major course work in civil engineering or a related field. 
• Three (3) years of civil engineering experience, including one year of lead responsibility. 
• Registered as a licensed Professional Civil Engineer in the State of California.
• Possession of a valid driver license and a satisfactory driving record throughout employment.