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A Police Officer serves under general supervision, performing essential law enforcement duties to protect life and property while enforcing applicable laws. Officers may also carry out special assignments as needed, along with other related duties.

The role offers a wide variety of assignments, including:

• Patrol 
• Traffic Enforcement

• Narcotics Investigations

• Detectives

• Off-Road and Surface Street Motorcycle Patrol

• Bike Patrol

• Special Weapons Team

• Crisis Negotiation Team

• Canine Unit

• Background Investigations

• School Liaison

• Gang Suppression

• Special Enforcement Section

• Intelligence

This position provides opportunities for professional growth while contributing to the safety and well-being of the community.

This position participates in a 4/10 work schedule. Must be available to work nights, weekends, and holidays.

Requirements:

• Candidates must have completed a California P.O.S.T. Certified Police Academy
• Must be 21 years of age as of the appointment date
• High school graduate or G.E.D., (as recognized by the U.S. Department of Education)
• U.S. citizen or a permanent resident alien who is eligible and has applied for citizenship

Out-of-State Candidates:

The California Commission on Peace Officers Standards and Training (POST) will conduct an evaluation of all out-of-state training. POST is the sole authority on applicable training and determines whether the candidate must attend an abbreviated academy, or a regular police academy. If an academy is required, the candidate will be hired as a Police Officer Trainee. Upon completion of the academy, promotion will be made to Police Officer.

Selection Process:

All qualified applicants will be invited to appear before an Oral Appraisal Board. Applicants passing the Oral Board examination will be placed on the eligibility list based on their Oral Appraisal Board rankings. Prospective employees will be required to pass a physical agility examination and undergo a thorough background investigation including a medical, psychological, polygraph and drug/alcohol screening.

Physical Agility

Phase I Includes:

• 99 Yard Obstacle Course (time limit 25 seconds)
• Body Drag (165 pounds) (time limit 14 seconds)
• Chain Link Fence (time limit 10 seconds)
• Solid Fence (time limit 13.5 seconds)
• One Mile Run (time limit 10 minutes)

Phase II: For candidates progressing to the Chief’s Oral Interview process

• 1.5 Mile Run (time limit 15 minutes)
• 15 Military Style Push-ups without stopping

Please refer to the attachment for a list of disqualifying factors

Join our team!

The Simi Valley Police Department is seeking dedicated Police Officers to join the force and help protect and serve the community.

In this role, officers work under general supervision and are responsible for:

• Enforcing laws to protect life and property

• Conducting investigations and responding to emergencies

• Carrying out special assignments as needed

• Performing other law enforcement duties to ensure public safety

If you’re looking for a rewarding career in law enforcement with opportunities for growth and specialized assignments, apply today!

Details:

• This position participates in a 4/10 work schedule.
• Must be willing to work nights, weekends, and holidays
• Salary range $35.06 - $53.35 hourly with Excellent Benefits (see below)
• To view the full job description, click on the link:

Minimum Qualifications for consideration: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: Equivalent to graduation from an accredited U.S. high school; passing score on the General Education Development (GED) test; or possession of a two-year, four-year, or advanced degree from an accredited college or university. College course work in police science, criminal justice, or a related field is desirable.

Experience: Completion of a P.O.S.T.-certified training academy.

License or Certificate: Possession of a valid California Class C driver license with an acceptable driving record. Possession of a California Basic P.O.S.T. certificate within one year of employment.

Special Requirements: Must be 21 years of age as of the date of hire. Must be a United States citizen or meet citizenship requirements. Must be of good moral character with no felony convictions.

Please refer to the attachments below for additional benefits information, disqualifying factors and much more.

The City of Redwood City Invites YOU to Apply for:

POLICE OFFICER TRAINEE 

THE POSITION  Police Officer Trainees will be registered to attend a Basic Police Academy course to meet the minimum required training mandates governed by the Commission on Peace Officer Standards and Training (POST) for entry level Law Enforcement.  Upon successful completion of the Basic Police Academy, Police Officer Trainees are transitioned to a Police Officer safety position, and enter the Field Training Program for Police Officers.    The Redwood City Police Department offers many opportunities for learning and long-term career growth in a city comprised of diverse residential and business communities. The objective for every Redwood City Police Officer is to protect life and property, proactively reduce crime and the fear of crime through the use of data-driven policing models, with an overarching operational philosophy by using community policing and problem oriented strategies; as part of their mission to maintain a safe and connected community. The Redwood City Police Department is looking for professionals who strive to provide “excellent service with integrity and respect.”  Candidates with a demonstrated work history of high motivation and who have consistently strived for self-improvement are encouraged to apply. 

VISION FOR THE FUTURE

The Redwood City Police Department strives to be a model law enforcement agency for others to emulate. We seek to develop and utilize the members of our organization to their fullest potential and encourage their professional growth. As a progressive police department, we seek to employ officers with a broad spectrum of work experience, education, and experiences that will help us deliver superior police services emphasizing community-based policing, community interaction, and collaborative problem solving to the valued members of our community. We recognize that excellent customer service, community partnerships and responsiveness to our communities’ needs are the foundation of superior police service.

Ready to Apply?

• Please click on the job announcement file below to review the recruitment flyer.
• A complete application is required, including answers to the supplemental questionnaire.
• Applications will be reviewed continuously as they are received.

MINIMUM QUALIFICATIONS:

Education:

• Completion of 30 semester units from an accredited college or university (60 units or more is preferred). REQUIRED: Attach a copy of college transcripts to application.

License or Certificate:

• Possession of a valid California driver’s license maintaining a satisfactory driving record.

Other Requirements:

• Must be 21 years old by the examination date.
• Physically capable of passing the California P.O.S.T. medical examination job requirements.
• Meet all regulatory requirements for becoming a Peace Officer with a California P.O.S.T. agency.
• Ability to perform the duties of a Police Officer observe and recall accurately; use and care for firearms; think and act quickly in emergencies; learn, understand, and interpret laws and regulations; understand and carry out oral and written directions; prepare concise and comprehensive written reports; and establish and maintain cooperative working relationships with those contacted in the course of work.

Please click on the PDF link below to review the complete job announcement.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II - Extra Help

Please view the online brochure for a detailed description of this position: https://bit.ly/3SWMkrq

Responsibilities

• Perform initial diagnostic evaluation noting behavioral symptoms which may indicate organic and/or mental disorders in children and in interpersonal/ family dysfunctions related to child and adult patients/clients.
• Determine and develop appropriate treatment plans for all clients in the caseload.
• Conduct individual, group and family counseling/therapy sessions for clients toward the goal of achieving more adequate, satisfying and productive adjustments in the community and provide case management services as appropriate.
• Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
• Perform suicide/risk assessments.
• Conduct home visits and/or field-based services.
• Crisis Intervention. Make client referrals and plan discharge procedures.
• Assess progress of clients on a selected basis and propose modifications to rehabilitation plans in order to meet goals agreed upon by the clients/patients.
• Prepare and maintain psychosocial case histories for use in diagnostic evaluations and of patient progress.
• Supervise graduate interns.
• Provide outreach counseling and refer clients to appropriate mental health program service resources.
• Collect and evaluate medical or psychosocial data such as case histories, behavior patterns and family relationships of patients/clients.
• Analyze factors which exert an adverse effect upon health problems, treatment, or recovery, or which may contribute to or are responsible for mental illness or affect the potential for rehabilitation.
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children toward the goal of achieving higher functioning in interpersonal relationships and learning.
• Work as a psychiatric team member with other treatment disciplines.
• Utilize Trauma Informed Care and other Evidence-based practices.
• Provide consultation and education services.
• Ability to participate in an on-call rotation and responding to after-hours calls (Youth Services Center).
• Ability to participate in an on-call rotation and responding to after-hours calls from Psychiatric Emergency Services (Youth Case Management).
• Perform related duties as assigned.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org:

• Employment Application Form
• Responses to the supplemental questions

For any recruitment related questions please contact Ramla Javed at rjaved@smcgov.org.

The City of Newark is seeking an experienced skateboarding instructor who can connect with participants of all ages, especially youth and teens. The Recreation Instructor will be responsible for the planning and implementation of skateboarding classes to be held at Mel Nunes Skatepark in Newark. Responsibilities include teaching fundamental techniques, promoting safety, and creating an encouraging environment where participants can build confidence and have fun while learning to skate.

REQUIREMENTS

• Must be Available for a variety of shifts and times to meet program needs including weekends. 
• City application (Only accepted via Calopps)
• At least 18 years old at the time of application submission.
• Equivalent to a high school diploma, G.E.D., or California High School Proficiency Examination
• Must successfully pass a TB test before an appointment, which is at your own cost.
• Required to submit to a City Fingerprint Background Investigation. 
• Must be able to demonstrate teaching a beginner skateboarding class for youth in a city recreation program that showcases introduction of basic skills and keeps participants engaged, while promoting a fun and safe learning environment.
• Please note that applicants would be required to download and complete the Pre Offer Release and Candidate Reference Form prior to employment. The form is attached for your convenience.

Recruitment Contact:

Zack Radcliffe, Recreation Coordinator

Email: zachary.radcliffe@newarkca.gov

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

We are looking for individuals who share a passion for protecting, serving, interacting, and problem-solving to help keep Simi Valley safe. Our department is committed to providing superior police services that promote safety and foster strong community partnerships.

Paid training is provided!

The Police Officer Trainee position is the entry-level role for those who have not yet attended the Peace Officer Standards and Training (POST) certified academy.

The academy lasts six months and is the first step in your law enforcement career. Upon successful completion, officers perform a variety of law enforcement duties to protect life and property in accordance with applicable laws.

Starting salary for trainees is $30.68 per hour while attending the academy, plus excellent benefits.

Opportunities for growth are built in!

After successfully completing the Police Academy, trainees are promoted to Police Officer with a salary increase to $35.06 per hour. Officers also receive additional pay incentives such as educational pay and POST Intermediate or Advanced Certification pay. There are many opportunities for advancement.

The Simi Valley Police Department offers exceptional benefits, training, and career development, along with various special assignments. 

We also value our officers by offering a 4/10 work schedule and flexible time off to encourage a healthy work-life balance.

Start your journey in law enforcement today with the Simi Valley Police Department!

Our Minimum Qualifications for consideration are:

• Equivalent to graduation from an accredited U.S. high school or a passing score on the General Education Development (GED) test.   
• Possession of a valid California Class C driver license with an acceptable driving record.
• Must be 21 years of age as of the date of hire; a United States citizen or meet citizenship requirements; and be of good moral character with no felony convictions.

 Application process (must meet departmental requirements consecutively for each section):

• Complete online application through CalOpps.
• Complete the National Testing Network (NTN) FrontLine National Written examination after application is submitted or within one year prior to submitting your application. Go to www.nationaltestingnetwork.com to schedule your exam today!
• Or if you have taken a Peace Officer Standards and Training (POST) entry-level examination (PELLET B) and achieved a passing T-Score of 45.0 or better within the last twelve months, submit your results to jobs@simivalley.org to by pass the NTN exam.

Testing process:

• Upon passing a written examination, candidates will be contacted through email to complete a Personal History Questionnaire (PHQ). 
• Candidates who complete PHQ's in an appropriate and timely manner will be invited for an oral interview with Background Detectives and placed on an eligibility list based on interview ranking.
• Top Candidates will undergo a thorough background investigation including a medical, psychological, polygraph, and drug/alcohol screening.
• A Physical Agility testing will include:
  • One Mile Run (time limit 10 minutes).
  • Solid Fence (time limit 13.5 seconds).
  • Chain Link Fence (time limit 10 seconds).
  • Body Drag (165 pounds) (time limit 14 seconds).
  • 99 Yard Obstacle Course (time limit 25 seconds).
• Chief's Final Oral Interview.

Please refer to the attachments below for additional benefits information, disqualifying factors and much more.

The Vocational Rehabilitation Services (VRS) team of the Human Services Agency (HSA) of San Mateo County is seeking qualified candidates for the position of Rehabilitation Production Supervisor I/II. This current vacancy is a permanent position assigned in Catering Connection and/or the WorkCenter program. The position is a shared assignment and will be scheduled weekly to work in Catering Connection and/or the WorkCenter. The schedule of this position will vary and include weekends depending on the needs of the departments.
 
Under supervision, Rehabilitation Production Supervisor I/II will perform a variety of support activities and supervise the operation of Vocational Rehabilitation Services’ Catering Connection, and WorkCenter. In addition, this position is responsible for: Instructing, training and supervising the work of support staff and individuals with emotional and physical disabilities or others with barriers to employment by observing, evaluating and reporting on progress, attendance and employment potential of clients and preparing written evaluations.
 
There is currently one open position. The ideal candidates will have skills to work in Catering Connection and WorkCenter.

Catering Connection Skills:

• Supervisory experience working with people with disabilities/barriers in a kitchen environment. 
• Knowledge of production flows, quality control, proper food handling, hygiene and safety protocols.
• Excellent organizational skills and attentive to detail during the daily performance of duties. 
• Superior verbal and written communication skills. 
• The ability to meet scheduled deadlines. 
• Computer knowledge and experience. 
• Work effectively within or leading a team. 
• Possess excellent customer service skills. 
• Experience in effective report writing. 
• The ability to establish positive relationships with vendors and customers.
• Ability to work overtime and holidays as needed for events or emergency situations.
• Ability to be flexible in weekly schedules.
• Two years of kitchen experience.
• Possession of California Food Handler Certificate.
• Ability to operate cash handling machine.
• Ability to operate vehicles in a safe manner.

WorkCenter Skills: 

• Keep records of materials and supplies.
• Assist in planning work layout and efficient use of equipment.
• Supervise quality control procedures set up on the production line.
• Ensure all products/services meet or exceed customer demands.
• Discuss and make recommendations on material inventory, production status of contract work and need for new equipment.
• Assist in making time studies to determine piece rates.
• Identify and notify Production Manager in advance of material needs.
• Perform related duties as assigned.
• Plan and perform the work involved in receipt, storage, issuance, and delivery of a wide variety of raw and finished goods.
• Review and control inventory records, issue materials to work floor, check finished goods coming from work floor and arrange for shipping or storage as needed.
• Maintain, requisition and fill orders; prepare requisitions to maintain adequate stock on hand.
• Receive stock and check for agreement with purchase order, requisitions, and/or kits lists.
• Direct and participate in taking periodic physical inventories and check and reconcile physical inventory records.
• Supervise and monitor the staff and flow of work in/out of the WorkCenter.
• Serve as back-up to Production Manager.
• Perform related duties as assigned.
• Supervise shipping/receiving area, where employees provide training and supervision for the operations of the warehouse that supports the WorkCenter.
• Possession of a Forklift certificate.
• Ability to operate forklift, vehicles and materials handling equipment.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies within the same classification.

 

Examples Of Duties

Examples of Duties for Catering Connection may include, but not limited to, the following: 

• Instruct and supervise the work of individuals with barriers to employment which could include emotionally and physically disabled individuals with vocational barrier.
• Select and assign clients to workshop activities based on their needs and capabilities; reassign work as necessary.
• Instruct and train clients in various work and work-related behaviors and skills.
• Observe, evaluate, and report on progress, attendance, and employment potential of clients; prepare written evaluations.
• Model appropriate work behaviors and attitudes.
• Confer with counselors to coordinate client programs, determine needs and capabilities of clients and handle client problems on the work floor; participate in client goal planning; work with clients to change inappropriate employment behaviors.
• Ability to work in a very loud environment.
• May supervise work performed at off-site locations.
• Supervise the use of equipment for safe and proper operation; enforce safety regulations; check on and report safety violations.
• Maintain quality assurance according to procedures.
• Perform related duties as assigned.
• Work effectively within a team.
• Ensure that all products/services meet or exceed customer demands.
• Work effectively with partners and maintain cohesive working relationships.
• Ability to partner with other teams on site.

• Instruct and supervise the work of economically disadvantaged and emotionally and physically disabled individuals with vocational problems.
• Select and assign clients to workshop activities based on their needs and capabilities; reassign work as necessary.
• Instruct and train clients in various work and work-related behaviors and skills.
• Observe, evaluate, and report on progress, attendance, and employment potential of clients; prepare written evaluations.
• Model appropriate work behaviors and attitudes.
• Confer with counselors to coordinate client programs, determine needs and capabilities of clients and handle client problems on the work floor; participate in client goal planning.
• Work with clients to change inappropriate employment behaviors.
• Maintain order on workshop floor.
• May supervise work performed at off-site locations.
• May assist in designing and making jigs, tools, and fixtures.
• Perform or supervise minor repair and routine maintenance of shop tools and equipment; receive and/or loads goods.
• Supervise the use of equipment for safe and proper operation; enforce safety regulations; check on and report safety violations.
• Maintain quality assurance according to procedures.
• Complete evaluations on trainee’s progress.

Qualifications

Food Services Option

Knowledge of:

• Kitchen cleaning and sanitation methods.
• Basic arithmetic.
• Dietetic principles.
• Proper lifting techniques.
• Operation and care of kitchen equipment.
• Safety principles and methods including rules of first aid.

• Instruct and supervise others.
• Develop creative, nutritious menus.
• Keep records and progress reports.
• Handle emergency situations and work rapidly under pressure.
• Plan and operate a small scale food service facility.
• Deal effectively and professionally with a wide range of individuals.

• Computerized inventory control, electronic counting scales, automated shipping systems.
• Proper methods of storekeeping, including the maintenance of records of incoming and outgoing supplies.
• Taking of inventories and proper storage of various supplies.
• Modern office procedures and practices.
• Safety principles and methods including rules of first aid.
• Basic mathematics.

• Operate forklifts and other materials handling equipment.
• Maintain records and prepare reports.
• Instruct, train and supervise subordinate personnel.
• Perform manual labor duties.
• Handle emergency situations and work rapidly under pressure.
• Deal effectively and professionally with a wide range of individuals.

Rehabilitation Production Supervisor I: Experience working with staff involved in product or service delivery operation.

Rehabilitation Production Supervisor II: Two years of experience in an industrial production operation or rehabilitation WorkCenter including a supervisory assignment.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination will consist of an interview (weight: 100%), which may include the evaluation of a brief written and/or performance exercise given immediately preceding the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. Because of the screening process, not all applicants meeting the minimum qualifications are guaranteed advancement through any subsequent phase of the examination.

Applications for this position will only be accepted online through the San Mateo County website. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT TIMELINE:
Final Filing Date:  Continuous until filled
Screening Date: TBD
Combined Panel Interview Date: TBD

San Mateo County Health is seeking an experienced individual for the position of Public Health Clinics Strategic Projects Manager. This management position will report to the Public Health Clinics Manager, overseeing Edison Clinics and Mobile Clinics and will have broad project management responsibility for key strategic efforts affecting the Public Health clinics.
 
There is currently one regular vacancy in the Public Health, Policy and Planning Division located in San Mateo, CA.
 
Primary responsibilities will include, but are not limited to, the following:  

• Quality assurance and improvement:  build and visualize data in management reports and dashboards; convert data to information and use it to guide process improvement.
• Process improvement:  facilitate, document, track, organize, measure progress; e.g., conduct improvement work within daily huddles.
• Project management:  lead projects and provide ad hoc support of projects.
• Knowledge management:  inventory and maintain infrastructure of core programmatic documents and processes, how files are stored and shared.
• Partnership building:  support internal staff operational needs; coordinate with other stakeholders, such as staff from Behavioral Health & Recovery Services, Human Services Agency, Health IT, San Mateo Medical Center, grant makers, state agencies, etc.
• Management of administrative staffing:  supervise intermittent interns and volunteers.
• Contract and MOU support:  assist Clinics Manager to write scopes of work, produce required reports and invoices for categorical funding and operational agreements.
• Revenue optimization support:  oversee billing quality assurance and improvement, facilitate braided funding opportunities and oversight.
• Policy and procedures facilitation:  maintain inventory and lead update processes through completion, including occasional initial literature reviews or research and coordination of stakeholders.
• Change management and leadership synchronization:  coordinate staff engagement, training, feedback to ensure successful system changes, take meeting minutes, contribute to agendas, track on-going project work in support of meeting goals.

Ideal candidate will possess:  

• Experience with project management and process improvement as the lead.
• Knowledge and/or experience with:  County of San Mateo; health; people experiencing homelessness; HIV and Sexually Transmitted Infections (STIs).
• Data skills including: requirements gathering; ad hoc report building; data and dashboard management.
• Knowledge of and/or experience with information technology systems including:  Power Business Intelligence (BI); advanced Excel; eClinical Works (eCW); ARIES; Microsoft SharePoint; Epic; Workday reporting.
• Experience with change management, leadership development, and team culture-building. 
• Demonstrated ability to be organized, diligent, perseverant, self-starter, independent learner, tenacious, self-reflective.
• Ability to establish and maintain effective working relationships with those encountered on the job and with political astuteness. 
• Excellent written and verbal communication skills 

 

Qualifications

Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles of mathematical and statistical computations.
• Research and reporting methods, techniques, and procedures. 
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation. 
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of public administration as applied to operational unit and program administration.
• Principles and practices of county management and government.
• Sources of information related to a broad range of county programs, services, and administration.
• Basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
• Record keeping principles and procedures.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. 

Ability to: 

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Plan and conduct effective management, administrative, and operational studies.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Education and Experience: 
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:
 

Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field. At least one year of professional administrative experience is typically required at the Associate Management Analyst level, and at least 3 years for the Management Analyst level.

Licenses and Certifications: 

• Depending upon assignment, possession of a valid California Driver's License.

 

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.     

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (weight:  pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.      

~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date:  Continuous

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.