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Applications are being accepted for the position of Building Maintenance Custodian with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: OPEN UNTIL FILLED. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $29.11 - $35.39 per hour

The Department

The Parks and Recreation Department is the third largest department in the City and is organized by program area, with each program administered by a supervisor, coordinator, or specialist. The Parks and Recreation Department is composed of a Director and 22 full-time management positions. The department is comprised of the Recreation, Parks, and Building Maintenance divisions. The Parks and Recreation Department mission is to provide opportunities for physical, cultural and social well being; protect and enhance the physical environment; and ensure the effective and efficient use of public facilities and open space.

The Building Maintenance Division maintains 32 facilities totaling more than 563,000 square feet and over 275 acres of park land. The division provides janitorial, preventative maintenance services, and necessary building and related equipment repairs to all of the City's facilities, including interior and exterior work. The division also performs a variety of tasks, which include moving furniture, set-ups, and many other miscellaneous tasks as required. 

Ideal Candidate

The ideal candidate will have knowledge of methods, materials, tools, equipment, and techniques used in performing custodial repair and maintenance; occupational hazards and safety practices and procedures related to the work; and techniques for dealing with the public, City staff, and representatives of contractors in an effective manner. The ideal Building Maintenance Custodian will also have the ability to maintain proper standards of cleanliness in assigned areas; follow written and verbal instructions; maintain basic records; and use materials, tools, and equipment safely and effectively form physical labor, including periodic heavy labor.

The Position

TYPICAL DUTIES AND RESPONSIBILITIES (may include but are not limited to the following):

• Sweeps, mops, waxes and polishes floors; shampoos and cares for carpets and rugs.
• Dusts and polishes woodwork, furniture, fixtures and equipment; wash windows, walls and other fixtures.
• Empties and cleans trash containers and wastebaskets; picks up paper and other debris.
• Cleans rest rooms and maintain supplies.
• Locks and unlocks doors, as necessary, provides for other forms of building security.
• Sets up rooms for meetings and other special events.
• May deliver materials and supplies to and from City locations.
• Performs related duties and responsibilities as assigned.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: One year of janitorial experience 

Training: Equivalent to graduation from high school.

Licenses/Certificates: Possession of, or ability to obtain, an appropriate, valid California driver’s license and a satisfactory driving record, which must be maintained as a condition of employment.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to supplemental questionnaire
• Resume (optional)

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification.

THE SELECTION PROCESS:

The most highly suitable and qualified candidates, who demonstrate the best combination of skills, training and experience may be contacted for an interview by the hiring department.

Special Instructions: 

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. Department of Justice (DOJ) Fingerprint Check
3. Police Department Background Check
4. Pre-Employment Medical Examination and Drug Screen
5. DMV Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin. It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

Recruitment Contact

Email: parkandrecadmin@ssf.net
 

Have you ever thought about a career in Building and Safety?

• Do you have building inspection experience and are interested in the safety and quality of new construction projects?
• Are you looking for variety and a fast-paced work environment, where you can work independently?
• Are you able to explain rules and requirements with confidence in an approachable and helpful manner?

Then we want to talk to you!

Details:

• Salary range from $31.45 - $40.10 with Excellent Benefits (see below)
• This is a regular full-time position, 9/80 schedule with Monday or Friday off
• Position may require working stand-by hours 

Minimum qualifications for consideration: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized training in the building trades and/or code enforcement.

Experience: Two years of increasingly responsible building inspection experience.

License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. Possession of an appropriate, valid building inspector certificate at time of hire.

For the full job description and minimum qualifications, click on the link below:

Position Highlights: 

1. Lead the implementation of the City’s new comprehensive Climate and Environmental Action Plan  

2. Oversee the City’s transition towards electrification, including EV Charging, Solar Energy, and Microgrids. 

3. Help ensure a resilient and sustainable future of the City 

Description 

We are seeking an innovative and proactive Sustainability Manager who will be responsible for leading and managing important environmental programs and projects for the City of Thousand Oaks! As a key Division Head and member of the Public Works Senior leadership team, the Sustainability Division Manager will lead and guide professional staff and will be instrumental in integrating the City’s vision, goals, and people strategy. This is an essential senior management position reporting to the Deputy Public Works Director. 

Primary Responsibilities: 

Oversee, coordinate, and manage key programs and projects in solid waste, organic/food and hazardous waste, water conservation, drought contingency planning and implementation, energy conservation and efficiency, distributed energy resources including solar, battery energy storage and microgrids, clean energy procurement, and electric vehicle charging infrastructure citywide. 

• Plan, develop, implement, and manage strategies to reduce resource use and waste, and minimize the City’s environmental footprint.  

• Promote innovative practices which are economically, socially, and environmentally sustainable. 

• Plan, develop and manage activities for electric vehicle support within the City.  

• Lead implementation of City’s climate action plan including tracking, monitoring and reporting of performance metrics and greenhouse gas inventory. 

• Develop and implement methods and procedures to monitor projects, research strategies, analyze findings, create progress reports, and inform leadership and partners of status to ensure effective collaboration.  

• Promote, gather and communicate sustainability resources and the City’s sustainability efforts within the community. 

• Facilitate community engagement, education, and partnerships, and foster productive relationships to advance sustainability goals.  

• Plan, develop and manage programs for energy conservation and efficiency, clean/renewable energy, and distributed energy resources. 

• Plan, develop and manage activities for a variety of water conservation and efficiency projects, and drought contingency.  

• Plan, develop and manage programs for waste management and waste reduction including organic waste, food recovery and distribution, recycling, and household hazardous waste. 

• Manage the preparation of plans, studies and reports relating to current and long-range City sustainability and resource conservation.  

• Develop, review, analyze and evaluate proposals to determine best value. 

• Select, mentor and supervise staff to deliver optimum services. Provide regular and supportive feedback to staff to assist in their development.  

• Coordinate and drive working relationships with key internal and external partners to achieve collaboration and results. 

• Develop and implement key performance indicators and metrics to measure operational effectiveness, identify areas of success and areas for improvement.  

• Evaluate external sustainability developments, advancements and opportunities to improve customer/user satisfaction, and enhance City’s sustainability program. 

• Perform other duties as required.  

The City of Berkeley invites you to apply for the position of Advanced Practice Provider in the Health, Housing & Community Services Department! In this role, you will make assessments, provide treatment based on a patient's physical and psychosocial condition, provide patient counseling and guidance in the maintenance of health and the prevention of illness; and perform other related work as required.

In the Public Health Division, the Advanced Practice Provider provides health care at the Berkeley High School Health Center (BHSHC) and the City of Berkeley's Public Health Clinic. This position has overall responsibility for the delivery of clinical care and supports other clinical staff.

This is an hourly, part-time position working up to 19 hours per week. It is not a benefited position.

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills and abilities outlined above is:

• Equivalent to graduation from a Physician Assistant program from an accredited institution approved by the Physician Assistant Board of California (PAB) and one year of clinical experience in a health-related occupation; OR
• Equivalent to completion of a graduate-level Nurse Practitioner program from an accredited institution approved by the California Board of Registered Nursing (BRN). Completion of an approved preceptorship and appropriate academic training in an area of specialization covering extended roles in traditional nursing and must meet all other requirements as an advanced practice registered nurse as specified in standards by the California Board of Registered Nursing.

Education and training in specialty area appropriate to the clinical assignment are desirable.

Other requirements include:

• Must possess a valid and active license as a Registered Nurse and certification as a Nurse Practitioner by the California Board of Registered Nursing (BRN) or possess a valid and active license as a Physician Assistant by the Physician Assistant Board of California (PAB).
• Must possess the ability to prescribe, dispense, and administer medication.
• Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.

The City of Newark is seeking energetic, dynamic and skilled Senior Civil Engineer to support Capital Improvement Projects. This position offers an exciting opportunity to manage transformative projects and play a crucial role in Newark’s growth and infrastructure improvement.

The Senior Civil Engineer-Capital Improvement Projects (CIPs) will be instrumental in overseeing projects that shape our city’s infrastructure and public spaces. This key role involves planning, designing, and delivering high-quality projects such as roadway improvements, parks enhancements, and utility upgrades. The Senior Civil Engineer will oversee project budgets, schedules, and contracts while ensuring compliance with local, state, and federal standards.

The position reports to the City Engineer and will act as a trusted liaison between the City and the Newark community. If you’re a collaborative professional with a passion for balancing innovation and compliance in a dynamic and growing community, we’d love to have you on our team!

As part of Newark’s Public Works Department, the Senior Civil Engineer will deliver innovative solutions that meet Newark’s long-term infrastructure goals. If you’re passionate about improving public infrastructure and enjoy managing impactful projects in a collaborative environment, we encourage you to apply!

EXPERIENCE AND TRAINING
Any combination of education and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education/Training:

• Equivalent to a Bachelor’s degree from an accredited college or university with major course work in civil engineering or a related field.

Experience:

• Five (5) years of increasingly responsible experience in professional civil engineering work, including two years of supervisory and project management responsibility.

License:

• Possession of a valid driver license and a satisfactory driving record throughout employment.
• Current registration as a Civil Engineer in the State of California.

The Manager, Track & Structures reports to the Deputy Director of Infrastructure Engineering and is responsible for overseeing railroad track and structures engineering support for the Peninsula Corridor Joint Powers Board (Caltrain)

Essential Functions & Duties:

Essential Functions:

• Acts as agency lead on matters related to track and structures.
• Oversee the track and structures engineering tasks for design/construction of Caltrain Capital and SOGR projects and provide technical support for planning on grade separation projects.
• Ensure the capital and maintenance projects comply with the contract agreement and implement the approved design for compliance with JPB standards and specifications. 
• Lead the advanced technical reviews of projects to assess constructability, examine design details, perform quantity audit, and recommend construction sequencing.
• Establish effective relationships and liaise with Caltrain operation contractors, consultants, internal departments, and other agencies (CPUC, FRA, UPRR, etc.) on railroad track and structures related to influence design and project development.
• Supervise staff.  Hire, mentor and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

Examples of Essential Duties: 

• Plan, develop and implement the group’s work plan, budget, goals, and objectives to be consistent with the Engineering Department’s goals.
• Manage the design review of project documentation such as drawings, basis of design, specifications, technical reports, and calculations for compliance with Caltrain Standards and for cost effectiveness of the design. 
• Lead development of potential solutions to the design/construction team and presents for design optimization, risk management challenges, and constructability improvements.
• Assist with Maintenance Department to develop the annual and long-term railroad track engineering and maintenance plans, coordinate these plans with capital projects and support to implement the plans.
• Review and provide technical input for capital and maintenance projects for compliance and cost effectiveness of the design.
• Perform QA reviews of RFIs and submittals as well as participate in change order review and final inspections to construction. 
• Ensure track and structures comply with all return-to-service requirements following all construction activities.
• Review and evaluate project specific designs and provide technical recommendations to design variance approval process.
• Responsible for Caltrain Bridge Management Program.
• Responsible for updates to Caltrain Engineering Standards.
• Train, motivate and monitor staff activities, provide direction, and to identify and resolve the problems.
• Provide 24/7 on-call construction and maintenance support.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm.  Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
• Perform other duties as assigned.

Minimum Qualifications:

Minimum Qualifications:

• Bachelor’s degree in civil or related field. 
• Professional Engineer's license.
• Five years of relevant experience or demonstrated equivalency of experience of railroad design and engineering in a railroad, engineering firm, or public works agency with experience managing professional staff.
• Railroad structures projects design experience through all phases of design and construction.
• Experienced with AREMA, FRA and CPUC Standards.

Preferred Qualifications:

• Able to respond 24/7 to service and operational needs in a variety of weather and road conditions.
• Experienced with AREMA, FRA and CPUC Standards.
• Effective oral, written, and presentation communication skills.
• Possess a valid California driver license with safe driving record or able to obtain one within six months of hire.

Additional Information:

• To apply, please visit the https://www.caltrain.com/about-caltrain/jobs. Complete an online employment application and supplemental questionnaire. Continuous  Recruitment Until Filled. A resume will not be accepted in lieu of the application and supplemental questionnaire (If required).  Incomplete application will not be considered.
• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308. 
• Caltrain celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.  We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.

**This recruitment has been reopened as continuous posting. If you recently applied, you don't need to re-apply.**

The Department:

Silicon Valley Power (SVP) currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of SVP to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.

The Position:

Silicon Valley Power (SVP) is seeking dynamic, engaging and qualified engineers for several vacant Electric Utility Engineer positions in various divisions.

For the SVP Fiber Division, this position will be assigned engineering work associated with SVP’s fiber network. This individual will assist with engineering design, engineering pole loading analysis software, site surveys, material selection and estimates.   

For SVP Operations Division, this position will be assigned engineering work associated with communication and electrical power engineering. This individual will assist with the programming of industrial multiplexer networks. The individual should have a strong interest in industrial high-speed data networking.

For SVP Engineering and CIP projects, this position will be assigned engineering work associated with electrical power engineering, substation design and Transmission and distribution systems. The individual may manage or will assist in managing Capital improvement Projects (CIP) to support growth of the electric utility. The candidates should have strong background and interest in electric systems.

For the Customer Development and Project Management Division, this position will assist in monitoring the operation of power generation equipment to ensure that it operates within the desired specifications, conducting routine inspections and maintenance of plant equipment to prevent failures and ensure maximum efficiency, Implementing upgrades and modifications to existing systems to improve performance and reduce environmental impact, coordinating with other technical staff and management to discuss and strategize plant operations, ensuring compliance with local, state, and federal regulations pertaining to safety and environmental protection, preparing reports on plant operations, outage planning, and other performance metrics necessary for proper management and planning.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of Monday, March 17, 2025 at 4:00 PM.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The annual salary range for this position is $178,651.44 - $227,823.12.  This position may be filled at or near the minimum of the salary range.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education and Experience Requirements:

Graduation from an accredited college or university with:

a) Bachelor's Degree in Electrical Engineering and two (2) years experience doing electric utility engineering work, or

b)  Bachelor's Degree in Engineering and three (3) years experience doing electric utility engineering work and experience using AutoCAD and Microsoft office (i.e. Microsoft Word, Excel, PowerPoint and Mathlab)

Acceptable Substitution:

• A Master's Degree in Electrical Engineering from an accredited college or university may be substituted for one (1) year of experience

• An Engineer-in-Training Certification with ten (10) years of experience in electric utility engineering work can be substituted for the degree in engineering and the required experience indicated above

License/Certifications:

Possession of an appropriate, valid Class C California driver's license is required at time of appointment and for the duration of employment.

Desirable Qualifications:

• Registration as an Electrical, Mechanical or Civil Engineer in the State of California
• Experience using ESRI based Geographic Information System (GIS)
• Experience using system modeling and load flow software; Aspen one-liner software, GE PSLF, and DEW ISM

Special Conditions:

May work unusual hours in emergency situations, or while acting as supervisor, or at other than the regular job site.

Other Requirements: 

Must be able to perform all of the essential functions of the job assignment.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

The Auburn Police Department seeks motivated officers with varied law enforcement experience in patrol, crime prevention, traffic, and investigations. We're building a list of quality experienced police officers (lateral) and recent police academy graduates to fill upcoming police officer openings.

Apply now for priority consideration!

Auburn PD

We are dedicated to the community and the citizens of Auburn, making this community a safe and enjoyable place to live and visit. Our officers professionally, positively, and effectively represent the Department.

Staffed by 25 sworn and 11 professional staff, the Department provides police personnel opportunities in patrol services, investigative services, special assignments, dispatch, records and administration.

Our objectives include the preservation of life, property, and the maintenance of public order. We accomplish these objectives through comprehensive crime prevention programs, public education, training, and solemn enforcement with commitment to public safety.

Our Community We Serve

Renowned for its beauty and outstanding quality of life, the City of Auburn is 7.5 square miles and home to an enlightened, diverse, and civic-minded population of approximately 14,070 people. Located at the crossroads of Interstate 80 and Highway 49, Auburn is the County Seat of Placer County as well as the home of the California Welcome Center. The city is located in the western foothills of the Sierra Nevada Mountain Range at elevations between 1,000 and 1,500 feet above sea level. Auburn’s location provides the advantage of being above the valley fog and below the Sierra snow line.

Recruitment Process

This recruitment is open to experienced police officers (Lateral) and recent police academy graduates only.

We'll select the most qualified candidates based on their skills and experience, as they match the Department's needs. Meeting the minimum requirements does not guarantee an interview. We're building a list to fill upcoming openings, apply now for priority consideration!

• Application Review: The next review of applications will be on April 30, 2025.

• Selection Steps: The process include the following steps, and may include other relevant assessments. The selected candidate must pass the pre-employment process including a background investigation, live scan, physical, and psychological evaluation (may include other related checks).
  • Oral board interview exam
  • Chief’s interview
  • Job offer
  • Pre-employment

Important Information

Human Resources will make reasonable efforts to provide accommodation in this process for candidates with disabilities. Please notify us of any needs at least five days before the selection process by calling (530) 823-4211 ext. 114.

The City of Auburn is an Equal Opportunity Employer. This information is subject to change and does not create an expressed or implied employment contract.

The City of Simi Valley is looking for a dedicated, service-oriented, collaborative team leader in the Sanitation Services Division of the Public Works Department. Consider joining a team of dedicated professionals who work to protect the environment and human health while preserving water, one of our most valuable natural resources. 

The Plant Operations Supervisor leads and supervises Wastewater Treatment Plant Operations and is responsible for assigning and performing routine and complex work assignments. Positions in this classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines from the Chief Plant Operator and incumbents are responsible for establishing realistic priorities, objectives, timelines, and methods for assigning and completing assignments. 
 

Details:

• Regular full-time position, alternating 9/80 work schedule with Monday or Friday off
• Salary range: $40.93 - $52.48 hourly (based on qualifications)
• Plus an Excellent Benefits package, see details below

Qualifications for consideration: 

• Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: 
  • Equivalent to the completion of the twelfth grade supplemented by college level course work in water science, chemistry, environmental science or a related field.
  • Four years of wastewater treatment plant operations experience including one year of administrative or lead supervisory responsibility.
  • Possession of an appropriate, valid State of California Grade IV Wastewater Treatment Operator certificate, and the ability to obtain a Grade V Wastewater Treatment Operator certificate within one year of hire.
  • Possession of, or ability to obtain, an appropriate, valid CPR Certificate.

For the full job description and minimum qualifications, click on the link below

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

• One year of journey level office support experience in a patient-services setting.

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org