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The Department: 

Silicon Valley Power (SVP) currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of SVP to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.

The Position: 

Under direct supervision, the Assistant Electric Utility Engineer performs a variety of entry-level professional electric utility engineering field and office work in Electric system planning, electric system design, construction and/or maintenance programs.  SVP invites applications from dynamic and innovative qualified candidates for an entry level engineering position. Assistant Electric utility engineer will be part engineering team to conduct design, establish standards and implement construction projects. Incumbents may be assigned to work in any division in the Electric Department reporting to a Principal, Senior Electric Utility Engineer, Electric Utility Engineer Division Manager, Assistant Director or Director.

This recruitment may be used to fill multiple positions in this, or other divisions/departments, if a vacant position becomes available. If you're interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

*Candidates that graduated in December 2025 or anticipate graduation in June 2026 are encouraged to apply.  Proof of graduation will be required prior to any appointment in the position.*

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The salary range for this position is $145,678.08 – $185,797.44.   This position may be filled at or near the minimum of the salary range. 

Minimum Qualifications:

EDUCATION AND EXPERIENCE

Minimum Education/Experience Requirements: 

• Graduation from an accredited college or university with: 
  • A Bachelor's Degree in Electrical, Mechanical or Civil Engineering from a college or university that is accredited by the Accreditation Board of Engineering and Technology (ABET).

               OR

• • Possession of a State of California Engineer-In-Training (E.I.T.) Certificate and at least 1 year of experience in electrical or mechanical engineering office and/or field work, and Experience using AutoCAD and Microsoft Office (i.e., Microsoft Word, Excel, PowerPoint, Mathlab).

Acceptable Substitution: 

None

License/Certifications: 

Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

Desirable Qualifications: 

• Registration as an Electrical, Mechanical or Civil Engineer in the State of California.
• Experience using ESRI based Geographic Information System (GIS).

Other Requirements:  

• Must be able to perform all of the essential functions of the job assignment.
• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

Open Until Filled-Apply Immediately

Interviews: TBD

Resumes are not accepted in lieu of completing a city application.

DEFINITION
Under general direction, performs complex and responsible technical and clerical work for the Director of Human Resources and as administrative support to the City's Human Resources Department. Completes related work as required.

DISTINGUISHING CHARACTERISTICS
An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits; managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms; managing the office and providing administrative support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, the Human Resources Analyst(s) and Human Resources Specialist(s).

EXAMPLES OF DUTIES
Including but not limited to maintaining frequent, sensitive and critical contacts with public and private agencies, other departments, professionals and officials; transmits information, decisions and directives. Answers inquiries by phone or email; investigates and resolves complaints or provides information, explains departmental or City procedures; exercises judgment in giving information and proper disposition of problems; composes correspondence and prepares reports. Maintains and files employees' personnel records and other departmental records; provides information to employees regarding benefits. Screens telephone calls and visitors; receives, screens and routes incoming mail for appropriate action and follows up on its disposition; arranges for meetings and conferences and assists in providing material on information to be discussed. Interprets and apply rules and regulations of the classified service. Keeps abreast of pertinent information and changes in City procedures and regulations.

Prepares inter-office memoranda and requisition forms; elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Assistant for the Personnel Board, other related meetings, and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Processes and manages distribution retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records and issues quarterly department list of commercial drivers’ medical expirations. May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, in administering certification of active Civil Service Employment Lists using applicant tracking program, and assists with City-wide events. Processes employee separations and cafeteria plan worksheets, enters employee information into ERP system, tracks employee trainings; and processes invoices.

Provides support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, Human Resources Analyst(s) and Human Resources Specialist(s). Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources’ forms, such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies and other duties as assigned.

MINIMUM REQUIREMENTS

Ability to: Communicates effectively both orally and in writing; speaks to and direct large groups; Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations and policies including the City’s Rules and Regulations of the Classified Service; analyzes, processes and schedules detailed work accurately; learns, understands, and communicates employee benefit parameters and regulations, learns and uses Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system and other City software programs. Transcribes proceedings at meetings of commissions, boards or special committees; exercises good judgment in matters of a confidential nature; works independently in absence of supervision.

Knowledge of: Appropriate English grammar and spelling; current office equipment and methods including operation of computer programs, including advanced, competent use of Microsoft Word; record keeping and organizational practices; basic arithmetic; and certain federal, state and municipal personnel regulations.

Education: Graduation from high school or equivalent and an Associate of Arts (AA) degree.

Experience: A minimum of two years of experience in administrative and Human Resources technical work that involved regular contact with the public.

License: Possession of a valid Class C California Driver's License.

About the Department

San Mateo County Emergency Management (SMC EM) is not your typical government agency. We operate more like a startup within the public sector, building innovative programs, forging cross-sector partnerships, and redefining what modern emergency management looks like for a county of 775,000 residents across 20 cities and 18 unincorporated areas.

Our mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of preparedness, mitigation, response, and recovery.

To learn more about SMC EM, visit: https://www.smcgov.org/dem

About the Role

This is not an entry-level role. This is not a position for someone learning the field. This is a role for someone who has already been in the crucible of crisis, learned hard lessons, adapted under pressure, and is eager for more.

The Emergency Coordinator sits at the operational center of SMC EM. You will plan. You will write. You will brief. You will execute. You will move between strategy and the tactical detail of getting things done, across a complex Operational Area of 20 cities, 18 unincorporated communities, and the partners who serve them.

This work requires range. One day you are facilitating a planning cycle that will shape the next twelve months of countywide preparedness. The next, you are translating policy into a one-page brief for a city council, then coordinating an exercise design with fire and law partners, then back at your desk drafting a memo that will move across the Operational Area in 48 hours.

The throughline is judgment. We need someone who can prioritize, pivot, and produce. Someone who has thrived in uncertainty before, and is energized to do more of it here.

What This Role Actually Involves

Planning (Primary Focus)
Planning is the center of gravity for this role. You will lead and contribute to the full planning cycle, from scoping through drafting, coordinating, executing, exercising, and updating operational plans, annexes, and frameworks across the Operational Area. The work means translating federal and state guidance (FEMA, CalOES, SEMS, NIMS) into plans that are usable on a Tuesday and survive a Saturday at 2 a.m. It means coordinating reviews and revisions with internal staff and external partners, building consensus around standards while protecting quality. Asking how could this be better, more practical and more useful in the moment. And it means maintaining a working understanding of the threat and hazard landscape facing San Mateo County, so the plans on the shelf actually reflect the risk on the ground.

Communication and Coordination
You will brief and present to varied audiences on a regular basis and on demand: senior county leadership, elected officials, fire and law chiefs, Operational Area partners, community organizations, and the public. The substance has to hold steady; the delivery has to flex for the room. Alongside the briefing work, you will produce clear, accurate written products on tight timelines: memos, briefings, plans, talking points, after-action reports, and correspondence that moves at the speed of decision-making. You will represent SMC EM credibly in working groups, advisory committees, tabling events, and external meetings at all levels of government, and you will maintain steady, professional communication with partners across all 20 cities and 18 unincorporated communities.

Project Management and Execution

• Carry assigned projects from initiation through completion. Own timelines, deliverables, and stakeholder coordination.
• Manage multiple concurrent priorities without dropping quality or letting partners go silent.
• Identify obstacles early, problem-solve collaboratively, and escalate when needed.
• Document the work. Hand off cleanly. Build for the next person.

Exercise, Training, and Operational Readiness

• Contribute to the design, development, facilitation, and evaluation of exercises (tabletops, functional, full-scale) aligned with HSEEP standards.
• Support training programs for staff, partners, and the broader Operational Area.
• Participate in a weekly on-call rotation, maintaining 24-hour readiness and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.
• Participate in after-action reviews and improvement planning. Treat lessons learned as a discipline, not a deliverable.

Who We Are Looking For

The right person for this role has been tested. They have been in crisis situations and knows what it’s like to be in a real EOC. They have written a plan that was used and know what it means to adapt in the moment. They have briefed leadership when the picture was unclear and the pressure was high. They have learned that emergency management is less about the binder on the shelf and more about the relationships, the judgment, and the ability to keep moving when the information is incomplete.

We are looking for someone who is technically capable, operationally seasoned, relationally skilled, and intellectually restless.

Mindset and Character

You are crucible-tested. You have been through real incidents, real activations, and/or real high-stakes operations, and you did not just survive them; you took something from them. You are agile, able to shift directions quickly when priorities change without losing your composure or your standards. You bring a growth mindset: insatiably curious, always learning, never satisfied with the way it has always been done. You are comfortable with ambiguity and can operate effectively when the situation is messy, the information is incomplete, and the stakes are high. And you lead with integrity and courage. You speak up when something is wrong, you ask for help when you need it, and you verify before you act.

Knowledge and Experience

• Working command of the planning cycle. You have led or contributed substantively to plan development, from scoping through publication and exercise.
• Familiarity with the five Emergency Management Sections (Management, Operations, Planning, Logistics, Finance/Admin) and the Incident Command System.
• Demonstrated problem-solving. A track record of identifying issues, generating options, and driving toward resolution under pressure.
• Strong communicator across audiences. You can hold the room with senior executives, political leaders, Operational Area partners, chiefs, and the public, with demonstrated experience adapting message and tone for each.
• Excellent written communication skills, including reports, briefings, plans, and professional correspondence.
• Ability to work across a wide variety of settings (field, office, EOC) and disciplines (law enforcement, fire services, emergency medical services, public health).

Preferred but Not Required

• 5 years of professional experience, with at least 2 years dedicated to emergency management, disaster operations, homeland security, public safety, or military operations.
• Master's Degree in emergency management, public administration, public policy, homeland security, public health, communications, or a related field.
• Completion of ICS Courses 100, 200, 700, and 800 (or ability to complete within the first 90 days)
• Exercise design and execution experience (tabletops, functional, full-scale) aligned with HSEEP.
• Formal project management experience, including managing scope, schedule, and stakeholders across complex initiatives.
• Hands-on experience with alert and warning systems (IPAWS, WEA, EAS, mass notification platforms).
• Experience working across multiple jurisdictions or within a complex multi-agency operational environment.
• Training instruction or curriculum development experience.
• A valid California Driver's License.

 

 

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
 

Education: Bachelors degree from an accredited college or university in business, public administration, emergency management or related discipline.

Experience: One year of experience having responsibility for assisting in program planning, development and budgeting in the public, military, or private organization, preferably related to emergency/disaster planning and management.

How to Apply

To apply for this opportunity, the following materials must be submitted in addition to the standard Employment Application form:

• Resume
• Letter of Interest
• Responses to the Supplemental Questions (attached to the application form)

Tentative Recruitment Schedule:
Final Closing Date: Wednesday, May 27, 2026, by 11:59 PM PST
Application Screening: Week of June 1, 2026
Panel Interviews: Tuesday, June 16, 2026

About the Department

The City of San Jose’s Department of Planning, Building, and Code Enforcement serves to ensure the orderly and safe development of private properties, compliance with all applicable building, zoning, and quality of life ordinances and regulations, and to promote healthy and safe community standards. This is accomplished by departmental staff in service to customers by: 

• Assisting and guiding land use and development to promote long-term goals and objectives that render safe, beneficial, and more sustainable communities; 
• Providing orderly administration and compliance of building codes, as mandated by the various levels of government, to ensure the construction of buildings, homes, and structures meet intended life safety and structural requirements; and 
• Investigating and resolving citizen complaints of municipal code violations on private property in order to promote, maintain, and improve quality of life issues that better allow for safe and harmonious conditions in all neighborhoods. 

About the Division

The City’s Planning Division provides oversight and assistance towards the City's growth and development in relation to regulations related to land use, zoning, development standards, urban village plans, and environmental impacts. The goal is to encourage development that strives for safety, high quality of living standards, and support of the health, inclusion, and wellbeing of all persons living and working in San Jose.  

The Division is seeking applicants for the Planning Technician classification. This is a full-time position that is responsible for providing the public with information about land use regulations and permitting requirements and directly assisting customers through the permit application process by completing the initial processing of applications. This includes, but is not limited to, the calculation of application fees, determination of application completeness, data input into the City's permitting system database, creation of maps, and routing electronic plans and documents to other City departments and outside agencies for review. 

The Planning Division is divided into four teams: 

• Permit Center: The Permit Center team focuses on public information services, administrative-level staff reviews for development projects, and zoning compliance reviews for building permits. 
• Development Review: The Development Review team is responsible for processing rezonings and development permits, historic preservation, and community outreach. 
• Environmental Review: The Environmental Review team fulfills requirements under the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) for assessing environmental impacts for public and private projects, ensures environmental mitigation compliance, and implements the Santa Clara Valley Habitat Conservation Plan.? 
• Citywide Planning: The Citywide Planning team focuses on long-range planning, including General Plan updates and amendments, zoning and sign ordinance amendments, preparation of urban village plans, housing policies, data analytics, and community engagement. 

What We Do 

The Department’s Planning Division ensures compliance with the above-mentioned obligations by annually reviewing, analyzing, conducting, researching, processing, and issuance of: 

• 4,000 zoning compliance reviews for building permits; 
• Over 150 commercial, industrial, residential, and mixed-use development permits; 
• Over 500 of environmental clearance reviews for public and private projects, including approximately 4 to 8 Environmental Impact Reports, 20 to 30 Negative Declarations/Mitigated Negative Declarations, and over 150 exemptions; 
• Over 50 zoning changes; 
• Multiple General Plan Amendments, ordinance amendments, urban village plans, and land use policies; and 
• Over 50 community meetings and workshops.

Position Duties:

The Planning Division is currently seeking to fill one full-time Planning Technician vacancy. The position will work with other Planning Technicians on public information services, intaking and coordinating permit applications, and providing administrative support for public hearings. The position is primarily responsible for providing basic land use regulation and permitting information to the public, managing application submittal appointments, and ensuring a seamless process for applicants when completing the initial processing of their permit applications. This includes responding to public inquiries about the permitting process and providing guidance on the required application documents.  Planning Technicians also provide necessary clarifications to ensure that customers are applying for the correct permitting process and that the information provided is accurate.  The duties require close collaboration with other City departments and creative, analytical thinking to troubleshoot issues, and appropriately update tracking sheets and applications as they relate to changes in State laws and City requirements. Planning Technicians also provide administrative and technical support for in-person and virtual meetings (Zoom) to ensure that meeting agenda, presentation slides, and public speaking timers are appropriately displayed. This position occasionally requires working late on weekday evenings to provide administrative support during public hearings.    

Salary Range

$75,435.36 - $91,596.96 Annually

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Duties and Responsibilities

• Respond to customer inquiries related to land use planning and zoning-related questions to ensure customers understand the basic processes. 
• Provide information regarding permit processing, policies, and procedures to applicants and help ensure that applicants are briefed and successful in the next steps of the process. 
• Work with permit applicants, including application intake and providing fee information and general zoning and land use information. 
• Create and maintain maps, graphic illustrations, permit applications, documents, spreadsheets, and other land use planning materials primarily using computers and associated software, including Microsoft Office Suite, Adobe Suite, and ArcGIS. 
• Assist in the preparation and general conduct of public meetings. Provide administrative and technical support for public meetings, including Planning Commission, Historic Landmarks Commission, and Planning Director hearings, requiring some availability on weeknights. 
• Research official records from City departments and outside agencies to obtain information, such as the use of property and permit history. 
• Provide detailed, technical, and specialized support work to city planners and other staff. 

Minimum Qualifications:

Education: High school diploma, General Education Development (G.E.D.) Certificate, or California Proficiency Certificate or equivalent. 

Experience: Two years of technical experience using a personal computer to create word processing documents, computer graphics, databases, spreadsheets and maps. 

Acceptable Substitution for Experience: An associate degree from an accredited college with an emphasis in a technical field such as computer science, geographic information systems, computer graphics, or architectural drafting with completed coursework in each of the following software applications: word processing, computer graphics, databases, spreadsheets and maps. 

Licenses: Possession of a valid California driver's license may be required.

Other Qualifications:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. 

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. 

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. 

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

Multi-Tasking - Can effectively handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s) 

Selection Process: 

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all job-specific questions to be considered. Otherwise, your application may be deemed incomplete and withheld from further consideration.  Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, and one of the interviews may require an in-person interview. 

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jun Kim at jun.kim@sanjoseca.gov.

Under the general supervision of the Program Director, we are seeking professional, passionate, and energetic individuals who can successfully manage a preschool classroom, develop lesson plans, and effectively promote emotional, physical, mental, and social wellbeing in a classroom environment.  The Holly Preschool program strives to create an environment inspiring each child’s individual creativity and self-expression. Children participate in arts/crafts, music, body movement, basic science, cognitive games, creative/dramatic play, cooking, circle and story time, fine and gross motor skill building, and phonics awareness. This is a classroom position, not an administrative/office position. 

This is a full-time 2-year opportunity to put your public administration education into action! The City is seeking a qualified individual for the position of Management Fellow*. We are looking for an individual with strong analytical, communication, and interpersonal skills and an interest in a career in public service to join the City Manager's Office. You will join a fast-paced, dynamic team environment, gain exposure to the process of City decision-making and operations and receive mentoring from the Assistant City Manager and other organizational leaders. You will receive guidance and coaching from the Deputy City Manager. You will also receive access to learning and networking opportunities with the NextGen Regional Management Fellows Program of Silicon Valley and other professional development organizations. 

*This is a limited period assignment currently authorized through June 30, 2026, with the potential for renewal on a year-to-year basis with City Council approval.  This is an at-will position and, as such, employment may end at any time without notice and for any reason.

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

We are hiring Project Managers to join our Real Estate Development Team

Opening Date: March 23, 2026

Closing Date: Ongoing Recruitment Until Filled

First Applicant Review: April 3, 2026

Assistant Project Manager, Real Estate Development: $100,485 - $135,660 Annual DOQ

Project Manager, Real Estate Development: $128,883 - $172,716 Annual DOQ

Senior Project Manager, Real Estate Development: $141,912 - $190,176 Annual DOQ

After training period, hybrid work schedule of 2-3 days minimum per week in office (Downtown San Jose)

9/80 Work Schedule with alternating Fridays off

The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 43,000 low-income residents.

SCCHA’s Real Estate Development Division is a mission-oriented, dynamic, and collaborative team, working closely together to creatively develop new affordable housing as well as preserve existing assets in service of the tenants and communities we serve. By embedding the innovative spirit of the Silicon Valley into our agency’s culture, we are elevating our efforts to address the affordable housing shortage in Santa Clara County. We prioritize housing developments for extremely low-income individuals and families that embrace residents’ lived experiences. Our resident-centered approach leverages our real estate capacity, talented staff, and community partnerships. 

How You Will Make an Impact:

We are looking for a dynamic individual who will be a part of the real estate department and help us develop a pipeline of over 20 projects and =1500 units of affordable housing. We are looking for creative problem-solving team players, who enjoy the challenge of a variety of projects ranging from new construction multi-family housing to the renovation and rehabilitation of existing structures to the repurposing of commercial properties and master planning for affordable housing.

Best qualified candidates, depending on level (Assistant, Staff, Senior), will have a Bachelors Degree and between at least one (1) to three (3) years of previous experience developing affordable housing using Federal and State funding sources, pro formas and financial model analysis, and reviewing and negotiating real estate development transactional documents. Strong problem-solving and effective communication skills to work with all cross-functional partners through the project.

To view the job announcement with details on qualifications and to apply, please click on the links below.

APPLICATION PROCESS

Apply today if you are interested in pursuing this opportunity and attach and submit the following with your application to best showcase your skills:

• A completed Santa Clara County Housing Authority online application and thorough responses to the supplemental question to adequately show your interest and qualifications.

• A detailed resume that highlights your related skills and experience. 

Candidates must complete the Santa Clara County Housing Authority application form for this position and submit online at www.scchousingauthority.org. Please note that incomplete applications will not be considered.

SUPPLEMENTAL QUESTIONS

Applicants are strongly encouraged to thoughtfully answer the Supplemental Question below. This is a key tool used in the evaluation to determine each applicant's qualifications for the position and if they are amongst the best and most suitably qualified candidates that will be invited to participate further in the examination and selection process.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include evenings, weekends, daytime hours, and holidays.

The specific shift and schedule will be determined by the supervisor; however, the first one to two months of training will follow a 5-day-per-week, 40-hour-per-week schedule

Examples of shifts are included below:

• Day Shifts: 7:00 AM - 7:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 8:00 PM, or 8:00 AM - 4:00 PM
• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Shift Rotation

• Please note that shifts may be rotated every six months to ensure a fair distribution of day and night shifts across the team. This rotation allows team members to gain experience in various shifts and provides opportunities for a balanced work schedule over time.

Availability

• As our Mobile Crisis Care team provides critical support during community crises, it’s essential that members can respond promptly. To ensure timely response, team members must reside within a 30-minute commute to the Authority in heavy traffic. If selected, candidates who do not currently meet this requirement will be expected to relocate within four weeks of accepting the position.

This position is responsible for a variety of ongoing responsibilities, including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.