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Date Posted:           October 23, 2020

Classification:         BENEFITS ANALYST
                                  Open and Promotional recruitment

Work Schedule:      8 hours per day (8:00 AM – 5:00 PM);
                                  5 days per week (Monday – Friday);
                                12 months per year
 

Salary Range:         Step A               Step B               Step C               Step D               Step E
(monthly)              starting               6 mos             18 mos              30 mos             42 mos
                                $7,657               $8,038              $8,442               $8,863              $9,306

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:    Office of the Superintendent;
                                  Human Resources/Teacher & Administrator Development Department;
                                  101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Monday, November 9, 2020     (application and supplemental application must be received online, or in the Personnel Office by 4:00PM)

Job Summary:  Under the direction of the Associate Superintendent, Human Resources/Teacher & Administrator Development, organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities; provide consultation to personnel concerning employee benefits information, insurance plans, options, guidelines and procedures; train and evaluate the performance of assigned personnel.

Essential Job Functions:             

• Organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities; provide eligible employees, domestic partners, retirees and surviving spouses with benefits; assure compliance with related laws, regulations, policies and procedures
• Provide consultation and technical expertise to personnel concerning employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims; respond to inquiries, resolve issues and conflicts and provide technical information concerning related policies, procedures, guidelines, rules and regulations; coordinate and conduct fairs, vendor workshops and meetings as required
• Organize, direct and participate in enrollment activities; assist employees with completing enrollment forms; process and evaluate enrollment forms according to established procedures; oversee flexible spending account enrollments
• Troubleshoot and resolve employee issues and concerns regarding benefits; research information as necessary; prepare and distribute correspondence to employees, retirees and plan participants concerning employee benefit plans, policies, procedures and related information; provide employees with related informational materials; refer staff to outside resources as appropriate
• Prepare contracts and contract changes for certificated staff; provide orientations for certificated staff
• Supervise and participate in the inputting of employee, benefits and a variety of other data into an assigned computer system; maintain automated employee records and files; generate computerized reports as requested; assure accuracy of input and output data
• Serve as a liaison between personnel, payroll staff, insurance brokers and benefit plan administrators; collaborate with staff, brokers, providers and others to assure accurate and timely delivery of employee benefits to employees; review renewal contracts and resolve discrepancies with brokers
• Participate in a variety of activities involved in providing COBRA benefits for eligible employees; coordinate retirement, medical, dental and vision benefits for early retirees; prepare and process retirement forms and related benefits
• Organize, direct and participate in the processing and investigation of insurance claims; advise employees of policy provisions and claims procedures; monitor time off and modified duty days due to worker’s compensation; prepare required documentation and determine claim eligibility; resolve claims issues as needed; process, evaluate and assure proper administration of Workers’ Compensation claims as assigned; coordinate the return-to-work program
• Lead and participate in the preparation and maintenance of a variety of records and reports related to employee information, benefits, rates, retirements, terminations, insurance plans, contracts, dependents and other assigned duties; update forms as needed; establish and maintain filing systems
• Communicate with personnel, insurance providers, brokers and various other outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Order, receive and maintain inventory of benefits materials
• Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in Public Administration, Business Administration or a related field

EXPERIENCE:  Three (3) years of increasingly responsible experience working with employee benefit programs

Specialized Skills and Knowledge:     

• Knowledge of organization and direction of the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities
• Ability to organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, claims processing and fund disbursement activities
• Ability to provide consultation and technical expertise to personnel concerning employee benefits information, insurance plans, options, guidelines and procedures
• Ability to process, evaluate and assist employees with the completion of enrollment forms
• Ability to troubleshoot and resolve employee issues and concerns regarding benefits
• Knowledge of methods, practices, terminology and procedures used in benefits administration
• Knowledge of payroll practices, procedures and terminology
• Knowledge of employee benefit packages and insurance programs
• Knowledge of employee benefits enrollment practices and procedures
• Knowledge of summary plan descriptions, vendor contracts and related forms
• Knowledge of processing and evaluation of various insurance claims
• Ability to meet schedules and time lines
• Knowledge of Federal and State COBRA laws, rules and regulations
• Knowledge of applicable laws, codes, regulations, policies and procedures
• Ability to interpret, apply and explain rules, regulations, policies and procedures
• Knowledge of collective bargaining agreements and procedures
• Knowledge of policies and objectives of assigned programs and activities
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain effective working and cooperative relationships with others
• Knowledge of record-keeping and report preparation techniques
• Ability to prepare and maintain permanent employee benefits records and files
• Ability to update records and notify personnel with changes in employment status
• Ability to prepare and maintain a variety of records and reports
• Knowledge of oral and written communications skills
• Ability to communicate effectively both orally and in writing
• Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary
• Knowledge of operation of a computer and assigned software
• Ability to operate standard office equipment including a computer and assigned software
• Knowledge of mathematical computations
• Ability to make arithmetic calculations quickly and accurately
• Ability to plan and organize work

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1.  Supplemental questionnaire (required, submitted with application)
2.  A written examination (anticipated date- November 19, 2020)
3.  An oral board examination (anticipated date- December 01, 2020)

Responses to the Supplemental Questionnaire will be scored, and must be completed for the application to be considered.

Selection Procedures:           

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. APPLICATIONS COMPLETED IMPROPERLY MAY BE CAUSE FOR INELIGIBILITY, DISQUALIFICATION OR MAY LEAD TO LOWER SCORES.  It is the sole responsibility of the applicant to ensure all attachments have been received by the analyst after submission and prior to the expiration of the deadline date and time.  Applicants will not be contacted about missing documentation or attachments.

Applicants will only be contacted by email about this position during each phase of the recruitment; therefore, it is the applicant’s responsibility to ensure that their registered email address is accurate and kept up-to-date and to check spam filter and junk email for updates for this recruitment. 

Applicants will need to pass each part of the examination process as outlined above to move forward through this recruitment.

Examination procedures subject to change as deemed necessary by the Executive Director, Personnel Commission Services.

Candidates who pass all of the examination processes are ranked on an eligibility list according to their score(s).  Selection for positions will be made from among the top three ranks of candidates.  The job eligibility list will be active for one (1) year unless it is abolished because of an insufficient number of available candidates.

Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

This position is located in Redwood City, California.  Due to COVID-19, there are some protocols for safety and social distancing that have been established at the San Mateo County Office of Education.  Therefore, you will be expected to work from this location.

Please also note that we are a public agency.  If you are offered and accept this position, we will not cover any costs for relocation or reimbursement for travel expenses for employment.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

Position and Duties:

The City Council has a Digital Inclusion and Broadband Strategy that seeks to accelerate the deployment of wired and wireless broadband for all people while making it more inclusive for the digitally underserved (the digital divide). Executing this strategy requires negotiating value exchange relationships with telecom providers, overseeing the creation, adoption, and execution of balanced broadband friendly policies, working collaboratively with the community on the aesthetics and other community concerns associated with broadband deployment, and setting the vision, strategy, and priorities for the Small Cell Team in the Department of Public Works, and the Macro Site Team in the Planning, Building, and Code Enforcement Department that executes the Permit to Inspect processes for the City.

The Broadband Manager reports directly to the Director of Civic Innovation and works closely with the Deputy City Manager responsible for 21st Century Infrastructure.

The Broadband Manager directly influences over $1B in private sector investments into the City of San José over the next seven years. This private sector investment creates thousands of jobs, dramatically increases regional GDP, delivers hundreds of millions of dollars of Smart City capability, and delivers tens of millions of economic opportunities for the digitally underserved.

The Broadband Manager requires a broad set of skills including strategic thinking, negotiation, telecommunications experience, public policy, team leadership, and public collaboration.  They will negotiate value exchange agreements to generate the demand for broadband deployments and ensure City’s departments fulfill that demand by permitting communications facilities including macro site, small cells, and underground fiber optics.  This role requires collaboration with various City departments including, but not limited to the City Manager’s Office of Administration, Policy, and Intergovernmental Relations; City Manager’s Budget Office; Mayor’s Office; Information Technology; Planning, Building and Code Enforcement; Public Works; and Transportation. The Broadband Manager will also work closely with innovative technology companies to evaluate ways to accelerate broadband deployment, including Smart City technology within the new context of COVID-19 public health, and the shelter-in-place dynamics that highlight the value of digital inclusion. Collaboration with public interest groups, community organizations, and other stakeholders will also be required to ensure public adoption of broadband deployment, especially the deployment of small cells on street lights. Finally, the Broadband Manager will work closely with the City’s Library Department and external stakeholders to ensure progress of social justice for the digitally underserved people in San José.

The Broadband Manager responsibilities include the following:

• Negotiate value trading agreements with broadband providers that promote economic development, digital inclusion, and support for Smart Cities.

• Direct the development of balanced broadband friendly policies.

• Direct the City departments involved with broadband deployment.

• Collaborate with external stakeholders on community concerns with broadband deployments.

• Measure compliance with agreement terms and conditions.

• Evaluate new technologies and approaches to accelerate broadband.

• Report progress to City Council and external stakeholders.

• Advise on federal, state, and local regulations including rulings from the Federal Communications Commission (FCC) and the California Public Utilities Commission (CPUC) and recent court decisions.

• Advise on proposed telecommunications resiliency standards for broadband deployments from and emergency operations perspective such as the CPUC Wireless Resiliency Strategy and the City of San José Power Vulnerability Plan.

• Supervise and manage the Small Cell Permitting Project Manager.

• Manage the Digital Inclusion Program in relation to public-private partnership contract requirements and in relation to City and community stakeholders to advance digital inclusion.

This is a permanent position in the City Manager’s Office.

Applications are being accepted for the position of Financial Analyst II with the City of South San Francisco. 

APPLICATION DEADLINE:  NOVEMBER 8, 2020 AT 11:59 P.M. OR UPON RECEIPT OF THE FIRST 50 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT

The Finance Department provides critical financial services citywide, setting the policy controls over the use of City funds. It leads the fiscal accountability efforts and ensures the responsible and legal use of City funds through thoughtful appropriations and implementation and management of policies and procedures. It is responsible for numerous vital City services, including maintaining the City’s accounting system, managing payroll and purchasing procedures, issuing business licenses, managing parking districts, and collecting occupancy taxes and other City fees. Other services include financial planning and analysis, risk mitigation and strategic consulting.

The City’s total adopted appropriated budget for FY2020-21, excluding transfers between funds, totals $192.8 million. With a staff of 14.5 FTEs, the Finance Department is a strategic business partner to every City department and central to City operations. 

The City of Redwood City invites you to apply for the position of Assistant Community Development & Transportation Director. 

• Please click on the job announcement file below to review the recruitment flyer.

• A complete application is required, including a professional resume and cover letter.

• Submit your application online via CalOpps by 11:59 pm on November, 22, 2020.

• Applications will be reviewed continuously as they are received.

Why join the Redwood City team?    

Diverse. Goal-Oriented. Vibrant. Flexible. These would all be associated with your work in our dynamic community and on our high-performing team. We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values of excellence, integrity, service and creativity.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication. The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Community Development team that fosters innovation, creativity and collaboration, we hope you’ll apply.  

THE POSITION

The City of Dublin is seeking to fill one full-time Office Assistant II position available in the Police Services Department to assist the existing staff currently assigned to the Police Services Records Section. In addition, the City wishes to create an eligibility list for Office Assistant II for positions that may become available throughout the year.

EXAMPLES OF DUTIES

Duties may include, but are not limited to, the following:

• Perform a wide variety of routine clerical work including data entry of citations into the Records Management system, filing and scanning documents, sorting and distributing incoming mail and sending facsimile requests
• Type, proofread and process a variety of documents including general correspondence, agendas, memos, and statistical charts from rough draft or verbal instruction
• Act as a receptionist, provide assistance on the phone and at the counter to the general public regarding various procedures such as release of reports, impounded vehicles/releases, processing of administrative reviews and filing of police reports; refer inquiries as appropriate
• Process permits and licenses, collect and process fees and charges
• Schedule appointments as assigned
• Sort and file documents and records, maintain alphabetical, index, and cross-reference files
• Process reports to be submitted to the District Attorney’s office for review which includes printing, copying, collating and bundling of packets consistent with departmental guidelines
• Maintain a variety of statistical records, check and tabulate statistical data, prepare routine statistical reports
• Operate standard office equipment including printer, copier and facsimile machine
• Receive, sort, process and distribute incoming and outgoing mail, send facsimile requests
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service
• Perform related duties as assigned

DEFINITION

Under supervision of the Streets Supervisor and under direction of the Maintenance II-Streets lead person, the Maintenance Trainee performs patch and repair of street surfaces, sign and stripe streets, operate tools and equipment, maintain equipment and street facilities, and perform related work as required.

CLASS CHARACTERISTICS

This is an entry-level trainee position. Incumbents learn to perform the full scope of duties of the Maintenance I class. This class is alternately staffed with Maintenance I and incumbents may advance to the higher level class after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class.

EXAMPLES OF DUTIES

• Patch streets using Class A patching, surface patching, and pothole repair techniques.
• Prepare equipment and tools for jobs; operate equipment and tools such as jackhammer,
  grader, backhoe, striper, roller, dump and pickup trucks, and hand and power tools; clean and maintain equipment; perform minor maintenance/repair on equipment.
• Dig post holes for signs; install and/or replace signs.
• Divert traffic with the use of signs, cones, lights, and other safety techniques.
• Clean up roadway spills.
• May oversee the work of one or more seasonal aides or laborers in specific work
  assignments.
• Clean and maintain catch basins and culverts.

THE POSITION:

Under general supervision, the Public Service Officer II provides general community services in a non-sworn law enforcement capacity; performs a variety of activities in support of the police function related to report writing, investigation assistance, non-moving vehicle violation citation, public relations, transportation of good, staff, and citizens; serves as the field training officer for all Public Service Officers; coordinates and provides department training in areas of expertise including animal control, registrations, and THF inspections to all employees;  enforces parking ordinances; conducts investigations to include investigating complaints of animal viciousness or nuisance; quarantines animals as necessary pursuant to county and state statutes and local ordinances; enforces the local animal license and leash law; transports prisoners to appropriate facilities providing for their care, conduct, and safety while in the officer’s custody; provides support functions including data entry, routine criminal registration, and vehicle citation verification; performs related work as required. 

ESSENTIAL DUTIES:

Duties may include but are not limited to the following:

• Serves as the Field Training Officer for all Public Services Officers and provides department training in areas of expertise including animal control, registrations, and THF inspections to all employees. 

• Researches, monitors and provides municipal code updates to ensure best practices. 

• Serves as an Animal Control Officer including patrolling and enforcing animal regulation laws and ordinances; receiving and investigating complaints and reports from the public and other agencies regarding stray, dangerous, unwanted or improperly controlled dogs, livestock and other animals; answering emergency calls concerning persons bitten by animals; impounding and transporting animals to animal shelter when in violation of ordinance requirements as necessary; giving first aid to animals; investigating and properly quarantining biting animals; maintaining truck in a clean and sanitary condition; and acting as liaison to Animal Shelter, Emergency Vet, etc.  

• Serves as a Prisoner Transport Officer by transporting prisoners from Union City to the County jail; transporting low risk prisoners from other local agencies; inventorying prisoner property; photographing and fingerprinting selected prisoners; arranging and executing the release of prisoners on citations or notices to appear; searching and/or obtaining specimens from, same sex prisoners; inspecting and cleans the holding facilities in order to maintain health/safety standards. 

• Drives a marked police vehicle; transports children to foster care facilities, citizens including stranded motorists, and city staff; delivers messages, property, and evidence to courts, citizens, or other agencies.  

• Conducts investigations for crimes with no suspect, lost and found cases, and non-injury collisions including interviewing witnesses or others involved; searching for, collecting, and identifying evidence; writing reports; testifies in court as needed. 

•  Engages in general patrol observation and reports any suspicious activity to dispatch and patrol officers; receives and transmits calls for service over the police radio; directs traffic at major injury collisions, chemical spills, malfunctioning traffic signals, and special events.  

• Enforces parking ordinances and issues citations for non-moving vehicle violations and abandoned vehicles; verifies and certifies that mechanical violations receiving a citation have been corrected. 

• Enters data and researches records for information which will aid in problem resolution, i.e., in apprehending a criminal, returning lost property, or determining the disposition of a vehicle.

• Assists in clerical functions including typing, filing, and form completion; routine equipment/vehicle maintenance; and completing registration of habitual sex and narcotic offenders. 

Network Technician II: annual salary range is $68,827.20 - $83,657.60, hourly range is $33.09 - $40.22

Network Technician III: annual salary range is $76,273.60 - $92,747.20, hourly range is $36.67 - $44.59

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year.  The Police Department has the largest network in the City.  The Police WAN include 21 remote sites.  The Local Area Network (LAN) provides network connectivity to over 1,000 desktop computers, 440 Mobile Data computers, and over 80 data servers.  The department uses software applications to monitor networks, systems, and management of help desk requests.  The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Department Information Technology Manager in Systems Development Division will be responsible for the following functions:

·         Maintain vehicle Mobile Data Computers (MDCs) and Automated Information System (AIS) workstations

·         Respond to Help Desk requests, network troubleshooting (wired and wireless) up to the switch level.

·         Maintain and troubleshoot the department VoIP phone systems, and troubleshoot Windows operating systems (Windows 7 and Windows 10)

·         Install and manage desktop systems, manage virus protection, and the Police Department's network system.

Preferred: Microsoft Certified Professional Certification

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.