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The Controller's Office is currently seeking well-qualified candidates for the position of Payroll Personnel Coordinator IV.

The mission of the Controller's Office is to promote the County's operational effectiveness and ensure its financial transparency and integrity by providing quality accounting, audit, and financial reporting services.

The Controller's Office maintains the County’s financial systems and records, and prepares independently audited, award-winning annual financial reports that disclose the financial condition of the County to the public. We are staffed with 51 full-time accounting, audit, and information systems professionals. The office also calculates annual property tax bill amounts, distributes taxes collected to local government agencies, performs internal audits of the County’s operations, and provides payroll services for the County's workforce.

Under general supervision, provides technical and specialized payroll and/or personnel-related support to a large and complex County department and/or division(s) or perform payroll and/or personnel-related functions at a Countywide level with responsibilities for reviewing, correcting and instructing the work of other Coordinators; coordinate human resources, payroll and/or timekeeping processes; maintain personnel-related records; provide information to management and employees regarding payroll and personnel-related matters; and perform related work as required.

Distinguishing Characteristics

Payroll/Personnel Coordinator IV is the lead or specialist level class in the Payroll/Personnel Coordinator series. This level is distinguished from the Payroll/Personnel Coordinator III in that the former is assigned to larger County departments with 24/7 operations, various locations, programs, and shifts in the Controller's Office. At this level, work requires the analysis of unusual circumstances, understanding and proper application of complex and multiple labor contract provisions and assessing a variety of approaches to finding solutions. Actions to be taken or responses to be made differ in such things as the source of information, the kind of transaction or scenario, the type of employee, and his/her eligibility for labor contract provisions. Positions at the Controller's Office provide lead, guidance, and instructions to other departmental Coordinators.

In addition, the ideal candidate will have experience in Human Resources and the Payroll System (Workday) and the timekeeping system (Infor Workforce Management aka ATKS).

Duties may include, but are not limited to, the following:

• Perform technical and specialized office support work, relating specifically to payroll and personnel, which requires the use of independent judgment and the application of technical skills.
• Generate, review, and interpret a variety of automated reports on a routine basis to identify and resolve payroll and personnel change errors and discrepancies; researches and analyzes discrepancies and processes appropriate corrections. Some positions are assigned to perform audits and corrections of countywide payroll and personnel data.
• Answer inquiries from internal and external clients.
• Under the direction of Human Resources or the Controller's Office, may assist other departmental staff with payroll/personnel processing and procedures.
• Process time reporting forms, verify information and calculations, specific payroll rates related to such items as holiday, overtime, off-shift, and predetermined premium rates, and monitor leave and compensatory time totals.
• Coordinate and execute employee onboarding and off-boarding in conjunction with supervisors and the Human Resources Department; process paperwork required for new employees; provide employees guidance on how to navigate through available onboarding resources.
• Interpret, explain, and comply with negotiated contracts, prescribed laws, rules, regulations, and confer with Human Resources and/or Controller's Office as needed.
• Review and process retroactive pay, pay inputs, etc.; research and assemble information from a variety of sources, and make associated arithmetic and/or statistical calculations.
• Assist with processing SDI and Workers Compensation payroll adjustments and work with HR as needed to ensure accuracy and resolve discrepancies, if any.
• Regularly generate and analyze audit reports related to time entry, job, and compensation changes to ensure accurate entry and completion of tasks by various department staff; identify and correct errors; notify individual employees of corrections or action needed, and elevate communications to a supervisor as appropriate.
• Run reports as requested by management.
• Organize and maintain various files, including those related to personnel matters.
• Enter and retrieve data using the County's HR/Payroll system, Workday, and review reports for accuracy and make corrections as required.
• Assist employees, supervisors, and managers with payroll, timecard, and personnel-related inquiries, and in interpreting and applying payroll, retirement, and benefit laws, rules, regulations, bargaining unit contracts, policies, procedures, resolve problems, and recommend solutions.
• Responds to salary verification requests.
• Research record-keeping issues, including sick leave, vacation, or non-contract balances, and perform appropriate action as needed.
• Interpret, explain, and comply with negotiated contracts, prescribed laws, rules, and regulations.
• Perform related duties as assigned.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 23, 2025, 11:59 PM PST

Application Screening: September 29 - October 3, 2025

Civil Service Panel Interview: October 16 and/or 17, 2025

The Greater Vallejo Recreation District is a Special Service District that has been serving area residents for over sixty years. As a Special Service District, GVRD operates as a separate government agency from the City of Vallejo. GVRD manages 407 acres of public park space including 20 neighborhood parks, 10 community parks, 6 special purpose parks, and Olympic-size swimming pool and 4 community centers.  GVRD maintains over 1,000 acres of public land. 

GVRD is governed by a five-member Board of Directors. With 36 full time employees and approximately 160 part-time and seasonal employees, GVRD operates on a 2025-2026 fiscal year budget of approximately $13 million.

GENERAL SUMMARY

This position is responsible for planning, organizing, and supervising staff in landscape activities, defining and adhering to fertilization requirements, conducting inspections of grounds, and responding to resident concerns.

Supervise and participate in the preparation, application and use of chemicals fertilizers and pesticides; prepare and maintain records for monthly pesticides report; inspect pesticide storage facilities for compliance with state and local laws and regulations.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 
 

About the Department  

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.  

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. 

Position and Duties 
The Contract Compliance Specialist performs varied professional analytical and investigative duties to interpret, monitor and implement the City's Prevailing Wage and Living Wage Policies and Federal and State labor compliance regulations and standards.  Responsibilities include, but are not limited to the following:    
 

• Interpret, implement, and monitor contracts for compliance with the City, State and Federal regulations related to prevailing and living wage programs and policies    

• Administer policy and investigate complaints of labor code violations     

• Determine and issue craft classifications on service, maintenance, and construction contracts pursuant to City policy    

• Advise City departments on proposal/ bid/ quote preparation to ensure conformance with funding policy regulations    

• Attend pre-bid and pre-construction to explain labor compliance requirements    

• Create and maintain accurate records for Office databases    

• Work with City departments, governmental agencies, contracting community, legal and union organizations regarding labor compliance 

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

Job Announcement URL

https://www.governmentjobs.com/careers/sanjoseca/jobs/5075575/contract-compliance-specialist?pagetype=jobOpportunitiesJobs 

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino/jobs/3797371/application-specialist?pagetype=jobOpportunitiesJobs 

Make a Difference This Season — Join the Library Team!

The City of Lincoln is now accepting applications for a Seasonal Library Assistant at the Lincoln Public Library. If you’re passionate about community, learning, and great service, we’d love to hear from you!

The Lincoln Public Library, also known as the Twelve Bridges Library, is a joint venture between the City and Western Placer Unified School District. Located next to Twelve Bridges High School, we are proud to be a joint-use Library.  

To see more about our Library, it's programs and the positive impact it makes in our community, stay connected with us!

• Facebook @libraryatlincoln
• Instagram @libatlincoln
• Website https://www.lincolnca.gov/en/parks-recreation-and-activities/library.aspx

The Library Assistant works under general supervision performing a wide variety of library support services related to patron assistance, circulation, automation, acquisitions, and processing; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; performs customer service duties as assigned; and any related duties as required.

Please Note: Seasonal employees are limited to working no more than 999 hours in a fiscal year.

DISTINGUISHING CHARACTERISTICS

The Library Assistant is a position in which incumbents are expected to independently perform the full scope of assigned library support duties.  This class is distinguished from the class of Library Coordinator in that the latter has supervisory and management responsibilities. This class is distinguished from the class of Librarian I/II in that the latter is a professional position that provides more specialized library services. 

SUPERVISION RECEIVED/EXERCISED

Receives general supervision from the Library Coordinator or Director of Library Services/Library Manager. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS

Include but are not limited to the following

• Staffs the circulation, reference, and children’s reference desks and provides superior customer service at these desks. 
• Educates patrons about the Library Code of Conduct, to ensure a positive experience for all patrons. 
• Assists patrons with the online catalog, computers, self-checkout machines, and other library equipment and electronic resources. Demonstrates and educates patrons in the proper use of the equipment and assists when standard issues arise.
• Performs circulation activities, including checking library materials in and out, registering library patrons and issuing library cards, placing holds, and explaining and implementing library policies and procedures. 
• Assists patrons with information inquiries, whether in person, by phone, e-mail, or official social media channels. These inquiries may include directional, informational, reader’s advisory, and basic reference questions. 
• Assists patrons with locating materials within the library and informs patrons of library services and resources. Suggests alternative or additional resources where appropriate. 
• Maintains the library in a neat and orderly condition, including by shelving library materials. 
• Supports the maintenance of the library collection, including by weeding outdated or damaged material; removing damaged items from circulation at service points; and repairing library materials. 
• Processes, catalogs, and prepares new materials for circulation following established procedures. 
• Suggests new materials to benefit the library collection. 
• Receives payments in cash, checks, and credit/debit cards, records payments in the Library computer system, provides receipts reflecting transactions, and addresses routine overdue and library customer circulation record issues and escalates more complex concerns.
• Balances the cash drawer on a daily basis. 
• Communicates with patrons about missing and damaged items and related fees. 
• Plans and implements library programs and events as directed
• Prepares marketing materials, public information, and event calendars for supervisor review and distribution.
• Creates assigned book displays.
• Performs opening and closing procedures.
• Maintains records and files and compile statistics on related library services, materials, and projects.
• Perform general clerical duties as necessary and operate library related office equipment.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.
• Perform related work as required. 

WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily office activities.  The position also requires grasping, repetitive hand movement and fine coordination in preparing documents and data using a computer keyboard.  Additionally, the position requires near and far vision in reading correspondence, statistical data and using the computer, and acute hearing is required when providing phone and personal service.  The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required.

KNOWLEDGE/SKILLS/ABILITIES

The following are a representative sample of the KSA’s necessary to perform essential duties of the position

Knowledge of:  Principles, policies, and procedures of public library services, including library cataloging, classification, selection, and reference; library equipment, software, and resources used for circulation, cataloging, selection, and reference, including computer systems and program, information resources, and Internet resources; effective and positive customer service; proper English spelling and grammar, and basic principles of mathematics; modern and standard office procedures, practices, software, and equipment; record keeping and report preparation and writing; occupational hazards and standard safety practices.

Skill to: Operate an office computer and a variety of word processing and software applications.

Ability to:  Participate in a variety of technical and paraprofessional tasks relating to providing library services, including researching and utilizing reference systems; developing and implementing library programs; assisting patrons; and using code and other technical cataloging standards; analyze situations appropriately and adopt effective courses of action, including referring complex situations to supervisors.
Interpret, explain and apply applicable administrative and departmental policies and procedures; work independently and as part of a team, including the ability to prepare clear and concise reports and keep accurate records; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships; work with staff and patrons from diverse backgrounds and cultures; observe safety principles and work in a safe manner

THE SELECTION PROCESS
The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The Household Hazardous Waste Specialist IV is a lead position in the Environmental Health Division of San Mateo County Health. This position will coordinate the division's Household Hazardous Waste (HHW) program by supporting a team of technicians and program specialists engaged in collection of household hazardous waste and small business hazardous waste in the very small quantity generator (VSQG) program.

Responsibilities include providing subject matter expertise on collection, storage, and shipment of hazardous waste including hazardous waste regulations and the California Health and Safety Code. Coordination of this program involves administrative support of the program such as planning temporary HHW collection events throughout the county. The program specialist is also expected to collect and analyze program data, interpret regulations and make recommendations for implementing program improvements. The Specialist will also serve as the liaison with City, County, and State agencies to assure compliance with all safety and environmental related requirements.

The ideal candidate will be proficient in hazardous materials and hazardous waste management and will have experience managing facilities that collect, ship, and store hazardous waste. More specifically, the ideal candidate will possess:

• Proficiency in training staff in safety procedures, operational procedures, and environmental compliance programs.
• Knowledge of State reporting requirements, including CalRecycle Form 303, electronic verification questionnaires, and hazardous waste permitting for collection events.
• Strong problem-solving skills and adaptability to changes in software and reporting requirements.
• Understanding complex regulations and the ability to apply them in a fast-paced operations environment.
• The ability to clearly explain regulatory requirements to staff with diverse backgrounds and levels of experience.
• Strong organization skills and the ability to maintain focus while managing multiple priorities.
• Excellent collaboration and communication skills, particularly in resolving issues and building relationships with individuals from diverse backgrounds.
• A commitment to serving the public by enhancing hazardous waste removal processes and reducing exposure risks in the community.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

The Household Hazardous Waste Specialist IV's responsibilities include, but are not limited to:

• Leading assigned staff by providing direction, training and reviewing work; organizing delegating and coordinating complex projects ensuring the completion of assigned tasks.
• Overseeing the management of contracts, requests for proposals and requests for quotes and providing technical program information in accordance with County purchasing policies.
• Coordinating logistical arrangements for HHW collection events, including contractor management, supply procurement, and payment processing.
• Contributing to staffing decisions, conducting performance evaluations and addressing disciplinary concerns.
• Serving as a technical expert and consultant regarding issues related to the disposal and transport of household and small business waste.
• Conducting specialized studies, audits, inspections, and investigations on hazardous materials management recommending solutions for hazardous conditions; ensuring program compliance with relevant codes and their implementation.
• Developing, standardizing, and updating operational procedures while training staff on these protocols.
• Compiling data for State reporting and program evaluation, assessing procedures and drafting proposed legislation and guidelines.
• Interpreting regulations and advising city officials, citizen groups, business owners and others on household and Very Small Quantity Generator (VSQG) waste collection.
• Planning and conducting in-service training and public education programs.
• Maintaining accurate records and preparing reports and correspondence, including state-mandated reports.
• Serving as a facility emergency coordinator, responding to emergencies by leading staff through emergency protocols and required notifications.
• Performing other related duties as assigned.

TENTATIVE RECRUITMENT SCHEDULE
Final Date for Filing: Tuesday, September 23, 2025, by 11:59 P.M. PST
Application Screening: Week of October 6, 2025
Panel Interviews: Week of October 20, 2025

HR Contact: Priscilla Bermudez (090825) (Hazardous Materials Specialist IV - J005)

Are you a housing professional ready to work on important affordable housing projects and programs? Are you a solutions-oriented self-starter with the ability to perform at a high level and make an impact in the community? If so, the City of San Leandro invites qualified professionals to apply for this exciting opportunity to join our team as a Management Analyst II (Housing). In this role, you'll perform and manage complex research and project management work involving affordable housing development, preservation, and policy implementation. 

The San Leandro Community Development Department is a dynamic and high-functioning team responsible for development services, economic development, and housing programs. The Department is comprised of five divisions that work together to advance the community’s vision and City Council’s adopted plans and policies: Building and Safety, Community Preservation, Economic Development, Housing Services, and Planning Services. Join us and be a part of a collaborative team committed to building a more inclusive, vibrant, and sustainable San Leandro.

Under general supervision or direction Management Analyst II, performs a variety of complex professional analytical, administrative, and technical duties in support of an assigned department’s business activities, functions, programs, and services; develops recommendations and work plans for the formation of policies and procedures for the department's operational, contractual, risk management, and financial activities; serves as a technical resource for the development, implementation, monitoring, and evaluation of departmental initiatives; monitors and projects revenue and expenses for department activities; provides technical and responsible assistance to the department head and/or division managers; and performs related duties as assigned.  

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

The City of Sunnyvale is currently recruiting for an Accounting Division Manager to join the Finance Department. The Accounting Division Manager leads a team of 10.5 Full Time Equivalent positions and plans, organizes, directs and coordinates the activities of the accounting division which includes functions such as all aspects of accounting services, accounts payable, accounts receivable and debt and investment management. This position is also responsible for regulatory federal and state reporting, acts as the staff liaison with external auditors, leads the preparation of the Annual Comprehensive Financial Report (ACFR), and provides highly complex staff assistance to the Director of Finance. 

Additionally, the City of Sunnyvale offers:

• Employer paid medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute
• Employer paid 2% deferred compensation contribution
• City paid retiree medical insurance contribution of $1100 per month.  City contribution increases with 5 years of service.

The minimum qualifications for education and experience can be met in the following way:
A bachelor's degree from an accredited college or university in public administration, business administration, finance, accounting, or related field; AND

Five (5) years of increasingly responsible experience in public sector accounting and/or administrative analytical work, including three (3) years of experience in a lead or supervisory capacity.

A complete application consists of a City application and responses to the required supplemental questions. The final filing date is Monday, September 15, 2025 by 5:00 pm. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary: $168,581.00 - $210,726.00

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5041478/accounting-division-manager

RECREATION DEPARTMENT

PART TIME Class Instructors

Number of Positions Open: 5

$26.29- $28.98 per hour

Open: September 10, 2025

Closes: September 15, 2025

THIS IS A PART TIME POSITION, UNDER 10 HOURS A WEEK. 

CLASS INSTRUCTOR 

DEFINITION

Under the direction of a Community Services Coordinator, the Class Instructor is responsible for implementing and coordinating all aspects of a specific instruction class, including meeting the program objectives, and overseeing program participants.  This is a part-time, at-will, hourly position without City-paid benefits. This recruitment will be for Summer Sports camps, summer special events or Classes.  Work a flexible work schedule, which may include evening, weekdays, weekends and holidays.     

EXAMPLES OF DUTIES

• Responsible for class participants from class beginning to end. 
• Open, set-up, and close class facility.
• Create, plan, instruct, and promote activities of assigned instruction class(es).
• Develop and write a class proposal.
• Meet program goals and objectives, collect and maintain attendance records and data.
• Responsible for maintaining on-site security and safety of participants, volunteers, staff and others in the facility.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

MINIMUM QUALIFICATIONS

• Experience in the subject area to be taught.
• Valid California Driver’s License.
• Prior experience working with age appropriate groups.

SPECIAL REQUIREMENTS

• First Aid/CPR Certification preferred.

ABILITY TO

• Work class hours as assigned.

• Communicate clearly and concisely, both orally and in writing.

• Understand and carry out oral and written directions.

• Establish and maintain effective working relationships with those contacted during the course of work.

Department:                          Parks, Recreation & Facilities

Bargaining Unit:                                                                                            None            FLSA:          Non-Exempt

PART TIME RESERVE POSITION

Summary Description

Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for performing a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities; and performs a variety of technical and administrative tasks relative to assigned areas of responsibility.

distinguishing characteristics

This is the advanced journey level class in the Public Safety Dispatch series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including providing lead supervision to assigned staff, performing the more technical work of the unit, and providing administrative support to dispatch operations. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Lead, plan, train, and review the work of staff responsible for performing duties related to the operation of the dispatch center; participate in performing the work of the unit and perform the most complex work of the unit including addressing technical issues and making operational decisions in coordination with supervisory and management staff; audit data input from dispatch center activities.
2. Train assigned employees in their areas of work including emergency dispatch methods, procedures, and techniques.
3. Assist in coordinating the scheduling of dispatch center staff; ensure all shifts are sufficiently covered.
4. Provide a variety of staff and administrative assistance related to the dispatch center; attend staff meetings and work with supervisory and management staff to resolve issues related to dispatch; perform special projects as assigned including researching training opportunities and developing dispatch related policies and procedures.
5. Perform the full range of Public Safety Dispatcher duties; receive, classify, and prioritize all incoming calls to the dispatch center including 911 calls, business line calls, and lobby calls received from citizens requesting service or information; operate a variety of public safety communications equipment including 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
6. Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch appropriate emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
7. Maintain contact with all units on assignment; maintain status and location of field units; monitor multiple radio frequencies; relay emergency and non-emergency information to public safety personnel in the field.
8. Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
9. Operate computer terminals and teletype machine to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.
10. Perform a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities including to organize, process, maintain, update, and route a variety of departmental reports, records, and files; operate and maintain the departmental centralized record keeping systems; make inquiries; enter reports; update individual files; update codes.
11. Monitor public security cameras and alarms for City facilities, parking lots, parks, and related facilities.
12. Maintain accuracy of rotational tow log; ensure that tows are evenly distributed among authorized tow companies.
13. May provide input into performance evaluations.
14. Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Principles of lead supervision and training.
• Operations, services, and activities of a public safety telecommunications and dispatch center.
• Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
• Law enforcement and emergency service procedures for responding to and handling reported incidents.
• Techniques of questioning for both emergency and non-emergency calls.
• Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Functions of the Public Safety Department and other City departments.
• Geographic features and locations within the area served.
• English usage, spelling, grammar, and punctuation.
• Modern office procedures, methods, and computer equipment.
• Pertinent federal, state, and local laws, codes, and regulations.
• Methods and techniques of telephone etiquette.
• Methods and techniques of conflict resolution.
• Principles and procedures of record keeping.

Ability to:

• Lead, organize, and review the work of dispatch center staff.
• Independently perform the most difficult work related to the area of work assigned including technical and administrative duties.
• Assist in the technical and functional supervision of the dispatch center.
• Audit data input from dispatch center personnel.
• Provide one-on-one training of new dispatchers.
• Interpret, explain, and enforce department policies and procedures.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Effectively communicate and elicit information from upset and irate callers.
• Speak clearly and concisely in an understandable voice via radio and telephone and in person.
• Hear and distinguish radio voice traffic within normal levels and over background noise.
• Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.
• Dispatch police units quickly and effectively.
• Think quickly, calmly, and clearly in emergency situations.
• Perform multiple tasks simultaneously.
• Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
• Operate specialized public safety computer systems and applications.
• Read and interpret maps and other navigational resources and give directions.
• Type and enter data accurately at a speed necessary for successful job performance.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Understand and follow oral and written instructions.
• Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
• Maintain composure, alertness and concentration while working for extended periods of time.
• Compile, maintain, process, and prepare a variety of records and reports.
• Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the P.O.S.T. basic dispatch course. Advanced training and certification in emergency dispatch procedures or operations is highly desirable.

Experience:

Three years of increasingly responsible public safety dispatch experience comparable to a Public Safety Dispatcher II in the City of Ceres.

License or Certificate:

Possession of, or ability to obtain, an appropriate, valid P.O.S.T. Dispatcher Certificate.

physical demands and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in an office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Bargaining Group: Miscellaneous