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Apply for a Library Assistant position with San Mateo County Libraries (SMCL) and join us in igniting growth through transformative experiences!

• Provide excellent customer service to library patrons by assisting them with circulation, technology, and questions on a variety of topics.
• Work to efficiently process and merchandise library materials to get books, movies, and music into the hands of our customers.
• Present exciting library programming to customers of all ages, inside and outside of the library.
• Serve on committees and positively contribute to the San Mateo County Libraries' strategic initiatives.

• Seek out opportunities to inspire with friendly customer service and actively provide opportunities for discovery, enrichment, and uplifting the community.
• Communicate clearly and considerately with co-workers, volunteers, and patrons.
• Model exemplary customer care in all interactions--including in person, at a program, at outreach events, helping with library card or circulation issues, address suggestions for improvements, or otherwise ensure that our library users are uniformly welcomed.
• Work with a variety of technologies to provide services to library patrons and troubleshoot computer issues.
• Use independent judgment to interpret and apply library policies and procedures.
• Work collaboratively with staff and volunteers to reach goals.
• Plan and lead a variety of creative, exciting programs for the public in concert with Librarian and Community Program Specialist staff.
• Contribute innovative ideas for library programs and services in the branch and throughout SMCL.
• Thrive in a changing environment.
• Thrive in initiating interactions, starting conversations, and marketing the library to the community, one person at a time.
• Communicate inclusivity and cultural sensitivity and be approachable in verbal, written, and non-verbal communications.
• Work a required schedule that includes a combination of day, evening, and weekend shifts.

QUALIFICATIONS 
Knowledge of:

• Excellent customer service practices.
• Modern library services and functions.
• Internet searching skills.
• Computers and technology
• Correct written and oral English usage.
• Basic math.

Skill/Ability to:

• Deal tactfully and effectively with a wide variety of individuals.
• Interpret and apply library procedures and policies.
• Use, and teach patrons to use, a changing variety of technologies.
• Plan, promote, and execute library programming.
• Be flexible in responding to frequent change.
• Direct and instruct volunteers.
• Work with a cash drawer, make change, determine cash balances, etc.
• Understand and follow oral and written directions.
• Demonstrate accuracy and attention to detail.

Experience and Education: Qualified candidates possess any combination of education and experience that would likely provide them with the required knowledge, skills, and ability.

• Library Assistant I: No specific education or experience is required.
• Library Assistant II: One year of public contact and support experience in a library.

Other Requirements: 

• Must be available to work a schedule that includes a combination of days, evenings, and rotating weekends.
• A valid driver's license (Bookmobile position only)

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination process will consist of an application screening (weight: pass/fail) and a panel interview or oral examination (weight: 100%). Based solely on the information provided in the application materials, an application screening committee will select those applicants whose education, training and experience most closely matches the needs of the department. Those selected will be invited to a panel interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

~ Tentative Recruitment Schedule ~
Final Filing Date: February 3, 2020
Application Screening: Week of February 10, 2020
Civil Service Panel Interview:  March 2, 3, and 4, 2020
Departmental Interview: TBD
 

Analyst: Ximena Burns (01212020) (Library Assistant I/II - K009/K010)

• Be an experienced Forensic Biology/DNA technical professional dedicated to staying abreast of changes within the forensic industry. 
• Be familiar with performing biological screening, DNA extraction, quantitation, amplification, and typing.
• Have minimum of a Bachelor's Degree in biology, chemistry or a forensic science-related area.
• Have successfully completed a minimum of 12 semester or equivalent credit hours of undergraduate and graduate (if applicable) coursework covering the subject areas of biochemistry, genetics and molecular biology (molecular genetics, recombinant DNA technology), or other subjects which provide a basic understanding of the foundation of forensic DNA analysis.
• Have successfully completed a course in statistics and/or population genetics as it applies to Forensic DNA analysis.
• Have a minimum of six months of forensic DNA laboratory experience.
• Have court room testimony experience.

• Demonstrated project management proficiency, effective planning, organizing and prioritization skills.
• Self-starting, motivated individual capable of demonstrating measurable work results in a timely manner.
• Ability to function with minimal supervision.
• Familiar with GeneMapper IDX.
• Knowledge/experience in PCR DNA STR Systems.
• Ability to persuasively communicate ideas and goals and effectively motivate others to achieve those goals.
• Strategic thinker and planner.
• Understanding of current forensic technology and experience in the collection, analysis and evaluation of physiological fluids and other physical evidence gathered at crime scenes.

Examples Of Duties:

• Examine and identify physiological fluids such as blood, urine, and semen.
• Perform microscopic examinations to identify biological cells.
• Perform DNA extractions.
• Perform quantitation's of DNA extractions.
• Analyze and interpret DNA instrumentation results.
• Prepare evidence for presentation at court and appear as an expert witness to testify on the results of laboratory analysis.
• Engage in crime scene reconstruction and collection of physical evidence at a major crime scene; make casts of various impressions.
• Take photographs and photomicrographs.
• Participate in public relations activities such as conducting tours of the Laboratory and speaking to various interested groups.
• Care for and maintain laboratory equipment.
• Perform related duties as assigned.

QUALIFICATIONS
Education and Experience:
 
Criminalist I ($40.54-$50.66/hr): Graduation from an accredited college or university with a major in criminalistics, chemistry or a related physical science.
 
Criminalist II ($50.49-$63.11/hr):  Three years of experience in the practice of criminalistics, which has included experience in collecting, analyzing and evaluating physiological fluids, controlled substances and other physical evidence gathered from crime scenes.

Knowledge of:                                                                       

• Current forensic methods and techniques used in the analysis and evalua­tion of physical evidence likely to be used in a court case.
• Principles of organic and inorganic chemistry, biochemistry and physiology.
• Common types of controlled substances, as defined by the Uniform Control­led Substances Act of the Health and Safety Code.
• Various types of equipment found in a forensic laboratory.
• Courtroom procedures and testimony.
• Recent developments, literature and sources of information relative to criminalistics and toxicology.
• Principles of photography.

Skill/Ability to:

• Performing physical and chemical tests commonly used in the analysis of physical evidence.
• Using a wide variety of equipment including ultraviolet and infrared spectrophotometers, gas chromatograph, density and refractive index apparatus and various types of microscopes and cameras.
• Understanding and carrying out detailed, highly technical oral and written instructions.
• Communicating verbally.
• Writing clear, concise reports and correspondence.

Other Requirements:

• Participate in the Laboratory's on-call, crime scene rotation schedule.
• Pass a detailed background investigation and pre-employment medical exam prior to appointment.

APPLICATION/EXAMINATION
Open and Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application.  A resume or reference to a resume will not be accepted as a substitute for your responses to these questions or as a substitute for your application. 

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT TIMELINE:
Final Filing Date: January 30, 2020
Applicant Screening:  Week of February 3, 2020
Panel Interviews: February 24 and/or February 25, 2020

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst II in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.
• Principles and practices of interactive and batch programming.
• Application documentation; computer logic and mathematics.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional work in support of business analysis.
• Analyze, design, program, install and maintain highly technical and complex programs.
• Analyze data and develop logical solutions to complex business systems application programming problems; implement computer systems.
• Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Describe your knowledge and/or experience managing or overseeing the implementation of a new initiative or special project. Include your experience assessing project goals, setting deadlines, coordinating with stakeholders, and meeting project deliverables. Please describe your primary role, duties, and decision-making authority.

7. Describe your experience as a Project Manager for technology related projects. Include tasks performed, years of experience, and approximate number and types of projects managed. 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst I in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

No professional experience is required.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Please describe your experience participating in a technology project. What was your role, your key responsibilities, the scope of the project, and the size of the project team?

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The City of San Mateo Police Department is Looking for a Police Records Supervisor

Why Join our Department?

The Police Records Supervisor is a vital position in the San Mateo Police Department and we are seeking a candidate to join our diverse and outstanding group of men and women who are dedicated to providing exceptional public service.  The Police Department is committed to improving the quality of life and solving problems while protecting our community through professionalism, integrity and excellence.  We strive to be the model police agency that others will emulate and a leader in the County and in our profession, adopting creative and innovative strategies to prevent crime and support those most in need.  We will continue to do this through cutting-edge technology, creative solutions to problems, by respecting individual rights, conducting fair and non-biased policing, and good, old-fashioned police work.

Look to some of the reasons why the City of San Mateo is a great place to work: https://youtu.be/XNAF7GZUNl8

What You’ll Do

The Police Records Supervisor plans, organizes, and supervises the activities of the Records Bureau of the Police Department and provides administrative and technical staff assistance.  The Police Records Supervisor receives general direction from a manager, Police Lieutenant, or higher level department personnel and exercises direct supervision over Police Records Specialists.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Home/Index/86

Are you an experienced public works professional looking for an amazing opportunity on the Coast? If so, we invite you to explore this opportunity with the City of Pacifica.

The City of Pacifica is currently recruiting for a Director of Public Works to join our team.

To learn more about this opportunity, please click here.

About the City Manager’s Office

The City Manager’s Office provides strategic leadership that supports the Mayor and City Council and motivates the organization to deliver high quality services that meet the community's needs. The City Manager’s Office of Communications directs and implements the City’s communications strategy to inform and engage the public. The Office is focused on: communicating the City Manager’s priorities; conducting effective public education and outreach; ensuring government openness and transparency; increasing awareness of City programs/initiatives; and improving employee engagement.

 About the Position
The City Manager’s Office of Communications is recruiting for an Assistant to the City Manager position. This Assistant to the City Manager will act as a Deputy Public Information Manager and report to the Director of Communications. The Deputy Public Information Manager manages a portfolio of City departments and serves as a media contact and/or spokesperson, as well as a Deputy Emergency Public Information Officer.
 
Strong written, verbal and interpersonal skills are essential for this position. An ideal candidate will be knowledgeable in marketing and public relations techniques, technologies and platforms, including digital/social media and visual storytelling. The Deputy Public Information Manager also will advise senior-level managers and elected officials about communications, news media, and community implications and alternatives for decisions, policies and programs. Previous local government and/or public relations/advertising agency experience preferred.
  

This is a permanent at-will position with the City Manager’s Office reporting to the City Manager’s Director of Communications.

The San Jose Police Department is seeking qualified candidates to fill the Police Geographic Information Systems Analyst position in the Systems Development Division of the Bureau of Technical Services. This is a professional-level position in the IT professional management series and is responsible for overseeing and managing day-to-day Police GIS services, system integration, and computer-aided dispatch (CAD) system support. This position will provide GIS services and support across the Police Department, including technical solutions and automation for the Crime Analysis unit.

The position requires strong hands-on technical GIS experience and analytical skills as well as the ability to identify opportunities and effectively apply geospatial technology within the department to add business value. We are seeking an individual capable of taking initiative and leading others and with willingness to adapt in changing business and technical environments.  This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required.

Key responsibilities and duties of the Police Geographic Information Systems Analyst may include but are not limited to the following: 

a.    Provide GIS data development and conversion for the agency’s Hexagon CAD system. Convert, build, test, and deploy regular updates to key datasets that drive the CAD system. Configure, support, troubleshoot and resolve issues with CAD mapping, geolocation, and routing. Maintain responsibility for testing and release management of routine updates.

b.    Lead GIS efforts to meet NextGen 911 requirements, working in coordination with Enterprise GIS data management staff.

c.     Plan, organize, and guide the agency’s use of GIS by analyzing business needs and implementing GIS strategies and solutions. Provide GIS services throughout the Police Department in alignment with the City’s Enterprise GIS platform and standards.

d.    Improve service delivery by geographically enabling business systems and integrating of geospatial technology into business processes and workflows.

e.    Provide technical support and expertise to the Crime Analysis unit, including data integration, process automation, and implementation of analytics solutions.

f.      Increase geospatial knowledge within the department by understanding business needs, demonstrating technical solutions, communicating business value, and leading and supporting departmental users at all levels.

g.    Maintain documentation for CAD database and map updates

h.    Ability to create Geofile updates for various Police Department applications such as the Records Management System (RMS), CopLogic, etc.

i.      Regularly communicate and work with the Public Works Department GIS staff to support City’s enterprise GIS database.

j.      Collaborate with GIS staff in the City and other County jurisdictions in support of more accurate and consistent GIS data. This many include meetings and participation of projects as directed.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.