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For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Deputy City Attorney I/II

$145,632 - $177,024 - Level I

$160,572 - $195,180 - Level II

Plus excellent benefits!

Apply by July 11, 2025. You may be invited interview prior to the close of the recruitment closing.

THE CITY

San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.

With a population of approximately 60,000, San Rafael is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and an annual budget in fiscal year 2024-2025 of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience.

THE DEPARTMENT

At the helm of the City’s legal leadership is a part-time elected City Attorney, Rob Epstein, who has served for seventeen years as San Rafael’s City Attorney with dedication and expertise. An elected City Attorney is fairly rare (a total of 10 statewide) and the part-time position is even more unique. For many years, this distinctive structure has delivered an effective combination of elected political leadership with professional legal support for the City. In this model, the elected City Attorney sits as a trusted counterpart to the elected City Council, providing both legal advice and political leadership.

In addition to the elected part-time City Attorney, the City’s legal office is comprised of two full-time attorneys and one legal assistant. The legal team has been known for its collegial, respectful, and inclusive environment. The City Attorney’s Office also oversees and collaborates with various outside legal counsel. 

Due to the part-time nature of the position, the elected City Attorney does not manage or oversee the daily operations of the City’s legal affairs. Instead, this responsibility falls to the Chief Assistant City Attorney, who provides operational leadership and management. While the elected City Attorney offers high-level legal oversight and representation, the Chief Assistant City Attorney and support staff handle the bulk of the legal work, ensuring the City’s legal needs are met efficiently and effectively.  This structure balances the benefits of elected accountability and experience with the necessity of onsite professional legal expertise in managing the City’s legal affairs.

IDEAL CANDIDATE

The ideal candidate will bring relevant expertise, a passion for public service, and a commitment to advancing the best interests of our community. This individual will play a pivotal role in providing sound legal counsel to City officials, ensuring compliance with municipal laws, and contributing to the overall success of  City’s operations.  Top contenders will also be skillful at analyzing and preparing a wide variety of complex legal documents. 

CORE COMPETNCIES

• Legal Expertise - Strategic and forward-thinking legal advisor who can operate at a high-level to provide advice and counsel on municipal operations. Strong understanding of or willingness to learn labor and employment, risk management, public safety and other public sector legal issues. Excellent at legal research, analysis, and writing.
   
• Exceptional analytical and problem-solving skills - Excellent written and verbal communication skills, with the ability to present complex legal concepts clearly and persuasively. Strong interpersonal skills and the ability to work collaboratively with diverse stakeholders. Resourceful at building collaborative solutions and negotiating with diverse stakeholders to find positive solutions. Astute political sense, without being politically aligned.
   
• Ethical & Strong Work Ethic - High ethical standards and a commitment to integrity.  Strong organizational skills with the ability to manage multiple priorities and deadlines and to move matters to resolution. A proactive and results-oriented approach to legal issues.
   
• Commitment to Public Service - A deep commitment to serving the public and enhancing the quality of life in our community.   Dedication to fostering an inclusive and equitable work environment.

We invite qualified candidates who are passionate about public service and eager to make a meaningful impact on our community to apply for this rewarding opportunity. The ideal candidate will be energetic, self-motivated, dependable, organized and highly ethical leader with a willingness to become an expert on a range of municipal law topics in both advisory and litigation roles. 

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to - view the full job spec HERE)

This classification is part of the Mid-Management employee group, a team of highly qualified and dedicated individuals who work under general direction and supervision of their department Directors. Essential responsibilities include but are not limited to:

• Consults with and provides legal advice to staff in various departments of the City. It is anticipated that a key responsibility of the Deputy City Attorney will be to consult and support Human Resources with Labor Relations, Discipline, Investigations, ADA, and EEO issues, while also providing legal advice to other client departments.
• Reviews staff reports.
• Drafts and reviews ordinances, resolutions, contracts, deeds, leases and other legal documents and instruments
• Represents the City at various Brown Act meetings and community meetings.
• Performs legal research and prepares opinions on various legal issues for City departments.
• Represents the City in civil and some criminal matters in both state and federal court and in administrative or mediations proceedings.  Examples of routine matters include representing the Police Department in Pitchess motions and gun violence retraining orders. 
• Manages claims and litigation with support from the other attorneys in the office.

EDUCATION and/or EXPERIENCE:
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
 

Deputy City Attorney I:

• Juris Doctor degree from an accredited law school.
• No previous municipal legal experience is necessary.
• Active membership in the State Bar of California.
• Possess and maintain a valid California Driver's License.

Deputy City Attorney II:

• Juris Doctor degree from an accredited law school.
• Two (2) years of progressively responsible legal practice in municipal law and any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities representing a public agency.
• Active membership in the State Bar of California.
• Possess and maintain a valid California Driver's License.

BENEFITS

This position is a regular position of the City’s Unrepresented Mid-Management group and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00; Employee plus one: $1,900.00; Family: $2,400.00
• DENTAL AND VISION | Premium fully paid for employee plus eligible dependents.
• VACATION LEAVE | 15 days annually, increases after 5 years of service
• SICK LEAVE | 12 days annually
• ADMINISTRATIVE LEAVE | 10 days each calendar year, prorated if hired after the first of the year
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. Unrepresented Mid-Management employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $300,000
• LONG TERM DISABILITY | 66.67% of salary, up to $7,500 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURSEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

Join Our Team:

Tri-City Mental Health Authority is dedicated to cultivating a safe, inclusive, and equitable workplace. We strongly encourage applications from candidates of all backgrounds.

Be part of something new. Tri-City Mental Health Authority is seeking a licensed Psychiatric Nurse Practitioner to join our team in a newly established position under California’s AB 890 Section 103. This autonomous role offers a unique opportunity to shape integrated, equitable mental health care for our community.

Currently, this position is designated to work a 5/40 schedule, Monday - Friday during normal business hours (8AM - 5PM).  Specific shift start and end times for this position may vary depending on the need of the department and agreement with supervisor.

THE POSITION

As a Nurse Practitioner, you’ll provide comprehensive psychiatric and mental health services, including independent prescribing, psychotherapy, crisis intervention, and leadership within a collaborative care team. This position serves individuals and families with complex mental health needs, helping reduce barriers to care through culturally responsive, trauma-informed practice.  This position will report to the Medical Director or a Supervising/Lead Psychiatrist.

Key Responsibilities/Examples of Essential Duties*:

• Conduct psychiatric evaluations and risk assessments.

• Diagnose and treat mental health disorders using DSM criteria.

• Prescribe and manage psychotropic medications independently.

• Deliver individual, group, and/or family therapy and psychoeducation.

• Collaborate with psychiatrists, therapists, and social workers to ensure client-centered care.

• Document services in compliance with HIPAA and HITECH standards.

• Perform other duties as assigned within the scope of practice and licensure.

*A full list of essential duties is attached below in the Job Description.

Recreation Supervisor

$105,948 - $128,784 annually

Plus excellent benefits! 

Apply by July 7, 2025. Applications reviewed on a rolling basis.

THE CITY

San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.

With a population of approximately 60,000, San Rafael is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and an annual budget in fiscal year 2024-2025 of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience.

THE DEPARTMENT

The Library and Recreation Department is comprised of two divisions, Library and Recreation & Childcare, that are dedicated to enhancing the quality of life of San Rafael residents. The Department’s mission is to enrich the community through discovery, learning, and play, and strives to maximize the delivery of strategically aligned programs and services to provide the highest value for the community.

The Recreation Division operates with a $4.93 million budget and 18 FTE. The Recreation Division includes 3 community centers, one cultural center, an aquatics center, two community gardens, 3 ballfields, a multi-use turf field, 3 community parks, 11 neighborhood parks, 6 pocket parks, and 5 special use parks. The Recreation Division is responsible for developing innovative, diverse, and community-centered programs and services at the City’s park and recreation facilities.

The Albert J. Boro Community Center and Pickleweed Community Park are important facilities managed by the Recreation Division. The Albert J. Boro Community Center and Pickleweed Park are located in the heart of the Canal neighborhood, a vibrant and diverse area that has traditionally been marked by socio-economic disparities compared to the rest of San Rafael. The facility is heavily utilized and is an important resource for a predominantly Spanish-speaking community. Programming of the facility is supported by the City Council-appointed Pickleweed Advisory Committee.

The Community Center is co-located with the Pickleweed Library and is a successful example of joint and collaborative use between the City’s Library and Recreation Divisions. The Pickleweed Library is scheduled for major renovation starting in Fall 2025, with select library programs relocating into the Community Center. Pickleweed Park is currently wrapping up another major renovation, which included converting two full-size soccer fields to all-weather turf, and adding new amenities, including a basketball court, fitness equipment, play area, and gazebo. The park is expected to be fully re-opened in late July.

IDEAL CANDIDATE

The Recreation Supervisor will oversee the Albert J. Boro Community Center and Pickleweed Park, serving as a key leader in enhancing recreational services for the surrounding community.

The ideal candidate for the Recreation Supervisor position will be a dynamic and service-oriented leader with a strong background in recreation programs and services, staff supervision, and community engagement. They will have demonstrated experience in planning, organizing, and overseeing recreation programs and services that align with the diverse needs of the community. A successful candidate will be skilled in fostering a collaborative and inclusive work environment, managing and mentoring staff, and implementing innovative programs that enhance recreation services.

This individual will be an effective communicator and problem solver, adept at engaging with community stakeholders, fairly and transparently balancing the needs of diverse user groups and ensuring that programs and services meet the needs of a multilingual community. Experience with City Boards, Commissions, and Committees; diverse program offerings (multilingual and older adult programming, rentals, gymnasiums, etc.); and multiuse sports fields are a plus.

Additionally, the ideal candidate will have experience in budget management, cost recovery strategies, and policy implementation to support recreation programs and services. They will be committed to equity, diversity, and inclusion, ensuring that recreation programs are welcoming and accessible to all. With strong leadership skills and a passion for public service, this candidate will play a key role in shaping the future of recreation services in San Rafael.

CORE COMPETENCIES 

• Strategic Thinking: Ability to assess needs, align programs with Department goals, and plan for long-term community impact.
• Team Collaboration: Skilled in developing staff, fostering partnerships, and coordinating with other City departments and community groups
• Flexibility & Creativity: Comfortable navigating change and bringing fresh ideas to programs and operations
• Cultural Competence: Deep understanding of the needs, assets, and perspectives of diverse communities, especially the Canal neighborhood, and a commitment to inclusive engagement

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to - view the full job spec HERE)

• Participates in program budget development, and monitoring.
• Develops, promotes and markets quality program activities. Monitors programs and insures customer satisfaction.
• Recruits, selects and trains assigned staff.
• Develops and oversees staff scheduling, assuring appropriate and adequate staffing levels.
• Develops and delivers programs associated with assigned division.
• Participates with other staff on facility coordination of program activities.
• Represents the departments in liaisons with community and neighborhood groups.
• Procures and manages program supplies and inventory.
• Organizes and maintains personnel records and files.
• Procures and manages program supplies and inventory.
• Monitors contract employees including contracts, facility space and permits.
• Recruits, trains, and hires instructors, and evaluates performance. 

EDUCATION AND/OR EXPERIENCE  

Any combination of education and experience that demonstrates possession of the requisite knowledges, skill and abilities. A typical way to obtain these would be: BA in Recreation and four years of recreation experience including two years in a lead or supervisory position. Valid drivers license. 

UPCOMING PROJECTS

This is an exciting time to join our team! Key upcoming initiatives include:

• Opening and managing the newly renovated athletic fields at Pickleweed Park, including expanded programming and partnerships
• Continuing cross-departmental collaboration with the Pickleweed Library, and partnerships with local schools, nonprofits, and health and wellness providers to bolster community engagement and access to the facilities
• Enhancing teen, family, and cultural programming at the Boro Center
• Supporting Department-wide strategic planning and service delivery improvements

BENEFITS

This position is a regular position of the City’s San Rafael Mid-Management Employee Association (SRMMEA) and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00; Employee plus one: $1,900.00; Family: $2,400.00
• DENTAL AND VISION | Premium fully paid for employee plus eligible dependents.
• VACATION LEAVE | 15 days annually, increases after 5 years of service
• SICK LEAVE | 12 days annually
• ADMINISTRATIVE LEAVE | 10 days each calendar year, prorated if hired after the first of the year
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. SRMMEA employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $300,000
• LONG TERM DISABILITY | 66.67% of salary, up to $7,500 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURSEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

The City of Lincoln is hiring a Maintenance Worker I/II in the Public Works Department.

• Maintenance Worker I: $3,762.44 - $5,042.03
• Maintenance Worker II: $4,147.24 - $5,557.69

DEFINITION:

Under general supervision, learns to perform and performs the full array of duties assigned to classes in the Public Services Maintenance Worker series including maintenance, construction and equipment operation work in one or more Public Services divisions; occasionally assists in the training of lower level. Public Services Maintenance Workers; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS:

Public Services Maintenance Worker I

The Public Services Maintenance Worker I is the entry level class responsible for a wide variety of maintenance and construction tasks. This classification is alternatively staffed with Public Services Maintenance Worker II and incumbents may advance to the higher-level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher-level class.

Public Services Maintenance Worker II

The Public Services Maintenance Worker II is the journey level class responsible for a wide variety of maintenance and construction tasks. This classification is distinguished from the next higher classification of Senior Public Services Maintenance Worker in that the latter performance the more complex assignments and lead responsibilities.

SUPERVISION RECEIVED/EXERCISED:

Public Services Maintenance Worker I

Receives general supervision from a Public Services Supervisor. Incumbents of this class do not routinely exercise supervision.

Public Services Maintenance Worker II

Receives general supervision from a Public Services Supervisor. May exercise technical and functional supervision over assigned staff.

ESSENTIAL FUNCTIONS: (include but are not limited to the following)

• Performs maintenance, repair, construction, equipment operation and installation work in streets, water, sewers, refuse collection, parks and buildings.
• Streets: Breaks, removes, crack seals, hydropatches, and repairs surfaces; digs, shovels, hauls, loads and unloads materials; operates jack hammers, tampers, pavement breakers and other hand and power tools; rolls and irons asphalt; operates trucks, backhoes, rollers, pavers, street sweepers and other construction vehicles and equipment; assists in the installation and maintenance of City signs, road markings, striping and delineators; paints street lines and crosswalks; performs concrete sidewalk, curb, gutter and ramp installation and repair; installs, maintains and repairs street lights; installs shoring and trench plates; monitors underground service alert (USA’s) and marks when necessary; conducts street leaf pickup; mows roadsides.
• Water Distribution and Drainage: Constructs, maintains and repairs storm conduits, curbs, gutters and drainage facilities; installs, repairs and maintains water mains and lines; conducts maintenance at well sites; monitors pump stations; operates jack hammers and other tools and equipment; inspects tools and equipment for safety and mechanical defects; installs and repairs water service connections, meters and boxes; performs monthly meter reads; repairs, installs and tests hydrants; monitors USA’s and marks when necessary; operates trucks and other construction vehicles and equipment; locates and repairs leaks in water lines; cleans storm drains, flood control facilities and inlets; operates sewer camera and hydrovac.
• Parks and Buildings: Maintains lawns, shrubs, and trees; assists in spraying of herbicides and pesticides; cuts, sprays and removes weeds; clears brush and debris; assists with planting and maintenance of landscaped areas; installs, maintains, repairs and programs irrigation systems; cleans and maintains parks and city buildings; assists in the performance of minor carpentry, plumbing, electrical, painting and remodeling tasks.
• Solid Waste: Operates a variety of collection vehicles and equipment including front, rear and side loaders in the collection and transportation of residential and commercial refuse; drives to landfill site when vehicle is full and unloads material; evaluates and updates assigned routes; cleans, maintains and inspects assigned vehicles; maintains daily logs.
• Fills out reports and work orders; climbs or uses hydraulic aerial devices to top, trim, reshape, strip, treat and remove trees; operates airport fueling vehicles; responds to after-hours call-outs if assigned.
• Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties; may provide training to lower level staff; responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS:

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE, SKILLS AND ABILITIES: (The following are a representative sample of the KSAs necessary to perform essential duties of the position.)

Knowledge of: Practices, techniques and materials used in maintenance, construction and repair of streets, buildings, parks and water treatment facilities; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Skill to: Safely and effectively operate a variety of maintenance equipment, tools and materials.

Ability to: Perform maintenance, repair and installation of asphalt, signs, concrete, water mains and storm drains; drive and operate trucks and heavy construction equipment; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of construction equipment, vehicles and power and hand tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to after-hours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Please click the Job PDF button below to view the full job announcement.

Please click on the link below to review the job description and apply.  

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 Starting at $23.95 per hour

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Please click on the link to review the job description and apply.